Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
308,850 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.3 /10
  • Product selection
    9.3 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.7 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.4 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.7 /10
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After order has been received

  • Order tracking
    9.7 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.5 /10
  • Product met expectation
    9.4 /10
Reviews

Customer reviews for Crutchfield

  • 10/10 Review by: DonS

    Crutchfield provided me the information I needed to know that the radio would fit in my RV, and with detailed instructions as to what modifications I needed to do to make this work. Everything I needed was supplied and arrived in the same package....

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  • 9/10 Review by: Nate

    Seem like a very good site but we'll see i a few days

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  • 10/10 Review by: Dsees

    Awesome!

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  • 9/10 Review by: Syd

    This is the best site to find what you need I had absolutely had no problem finding a radio compatiable to my car all thanks to this site.

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  • 9/10 Review by: chris

    excellent site. have purchased many times

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  • 10/10 Review by: Alex M

    The site is very easy to navigate and videos and pictures are very helpful

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    It was very easy to find exactly what I needed for my daughter's car, iPhone compatibility and hands free. Everything included matched the car perfectly

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  • 10/10 Review by: Verified customer

    love crutchfeild. great service. please pick me for free money :)

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  • 10/10 Review by: harvross

    wide variety, good prices, great guide to fitting.

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  • 10/10 Review by: JF

    Excellent service,like the life time support that is provided

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  • 10/10 Review by: Verified customer

    Kristina was extremely helpful and is the main reason I didn't purchase these products through Amazon. I feel confident that these products will work and that I will be able to count on Crutchfield with future inquiries. Great experience!

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