Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 6 | 7 | 151 |
| Neutral (3) | 0 | 0 | 4 |
| Negative (1 or 2) | 1 | 1 | 41 |
| Total Reviews | 7 | 8 | 196 |
| Avg Rating |  4.57 |
4.62 |
 4.07 |
| Address: | LOS ANGELES, 99035 - US |
|---|---|
| Website: | http://www.2020pc.com |
| Business Hours: | 8am TO 6pm PST |
| Sales Phone: | 800-604-8028 |
| Service Phone: | 310-360-1245 |
| Sales Email: | sales@2020pc.com |
| Cust Service Email: | cs@2020pc.com |
| Date Reviewed: 07/02/2005 | ||
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thesemidude from TX Member Since: 07/02/2005 View Member's: Reviews |
No hassles, lowest cost that I could find on the projector. Product arrived on time. I would use these guys again. |
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| Date Reviewed: 07/22/2005 | ||
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samhaddad from FL Member Since: 07/22/2005 View Member's: Reviews |
Great first impression visiting and looking for my item. I just wished the photo was available at the time of order. Although the description of the item was satisfactory. Thanks. |
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| Date Reviewed: 07/27/2005 | ||
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arnoaflynn from unknown Member Since: 07/27/2005 View Member's: Reviews |
there was a $25 handling fee that you are not notified about until checkout. This after already quoting my customer a price on the item. |
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| Date Reviewed: 08/09/2005 | ||
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cjstechnologies from IA Member Since: 08/09/2005 View Member's: Reviews |
Great Customer Service. Was glad to hear a friendly PERSON answer the phone quickly. Great communication, quick shipping and at an excellent price! Will definitely do business with them again. |
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| Date Reviewed: 09/26/2005 | ||
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Darrin01311 from unknown Member Since: 09/17/2005 View Member's: Reviews |
Follow up: After 4 days of watching my order listed as "Pending" I contacted the company to find out if there was a problem. Apparently my item was out of stock and they were having trouble locating one. I cancelled my order and placed it with another (more expensive) company. My credit card was not charged. The survey needs a "N/A" column. I graded "3" the services I was unable to comment on. |
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| Date Reviewed: 09/26/2005 | ||
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dkaleky from unknown Member Since: 07/31/2005 View Member's: Reviews |
no secure server---- shipping is a ripoff Retailer Response (02/03/2006): We are a secure website with Sll. When you login you will Https:// that means we secured. Thank you |
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| Date Reviewed: 10/11/2005 | ||
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jeff.newmiller from unknown Member Since: 10/11/2005 View Member's: Reviews |
Addition of a $19 fee for "less than $5000 order" at the end of the order process was an unpleasant surprise. The fact that the item I was ordering was cheaper here than elsewhere even with the fee caused me to go ahead with the order, but I will be looking elsewhere before returning to this vendor next time. Retailer Response (02/20/2006): Please visit our website. Their is no handling fee of $19. We apologize for any confusion. |
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| Date Reviewed: 10/21/2005 | ||
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eibborhm from unknown Member Since: 10/21/2005 View Member's: Reviews |
The $19.00 handling fee will keep me from shopping here again! Retailer Response (02/20/2006): Please visit our website. Their is no handling fee of $19. We apologize for any confusion. |
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| Date Reviewed: 10/21/2005 | ||
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kwilk from unknown Member Since: 10/21/2005 View Member's: Reviews |
I WORK FOR A COMPANY WHO SHIPS BY FREIGHT LINES AND UPS DAILY AND OUR RATES FOR SHIPPING VERY LIGHT ITEMS ARE NOT AS EXPENSIVE AS YOUR RATES AND THE HANDLING FEE IS TOO HIGH AS WELL, I STARTED OUT ORDERING A 16.00 ITEM AND ENDED UP PAYING 53.56. I AM SORRY BUT I WONT BE SHOPPING HERE AGAIN |
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| Date Reviewed: 10/27/2005 | ||
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info from unknown Member Since: 10/27/2005 View Member's: Reviews |
Shipping cost increased $20 between the original pricing page and the checkout, and a $19 fee was added for orders below $5000. I will be doing my best not to return to this merchant. Retailer Response (02/20/2006): Please visit our website. Their is no handling fee of $19. We apologize for any confusion. |
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| Date Reviewed: 11/03/2005 | ||
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required from unknown Member Since: 11/03/2005 View Member's: Reviews |
Tacking on a "handling fee" of $19.00 on an 800.00 piece of equipment without notice is probably the tackiest thing I have ever heard of. Will probably not do business with this company again.
SMD Retailer Response (02/20/2006): Please visit our website. Their is no handling fee of $19. We apologize for any confusion. |
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| Date Reviewed: 11/03/2005 | ||
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Scott from unknown Member Since: 11/03/2005 View Member's: Reviews |
Basically I would like to comment about 1 thing. Handling charges. I don't believe in them and basically they are a cheesy way to get more money out of the consumer. I spend over $900 at this site, shipping is already $30.00 and then they tack on a $19.00 handling charge on top of that. Pretty ridiculous if you ask me. Almost canceled the order right when I saw that. Other then that everything was fine. Retailer Response (02/20/2006): Please visit our website. Their is no handling fee of $19. We apologize for any confusion. |
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| Date Reviewed: 11/05/2005 | ||
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giovanni from unknown Member Since: 10/27/2005 View Member's: Reviews |
Handeling FEE? Come on. Why dont you just add 19.00 to the price and not piss me off. Feces what's minimum wage? I think you paid two people an hour of it with that add - on. Retailer Response (02/20/2006): Please visit our website. Their is no handling fee of $19. We apologize for any confusion. |
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| Date Reviewed: 11/06/2005 | ||
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cash410 from NY Member Since: 11/06/2005 View Member's: Reviews |
I Read reviews about this company that are weary. However I went on to purchase xerox 8550dp. THe shipping was reasonable. I called and they expalined the haddling fee. I receive my item in two days cross country. I received a tracking number. I will be back and tell my friends about Advanced P.C. |
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| Date Reviewed: 11/08/2005 | ||
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terrie from unknown Member Since: 11/08/2005 View Member's: Reviews |
This purchase was just fine. |
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| Date Reviewed: 11/13/2005 | ||
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danm from unknown Member Since: 11/13/2005 View Member's: Reviews |
Site was OK- Registration was alittle confusing |
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| Date Reviewed: 11/14/2005 | ||
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kateowp from unknown Member Since: 11/14/2005 View Member's: Reviews |
just fine. |
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| Date Reviewed: 11/16/2005 | ||
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mike5005550 from NY Member Since: 11/16/2005 View Member's: Reviews |
(Edited November 20th by mike5005550) Shopping online can be trouble. But this compnay made it easy and very secure. They got me the item in 3 days. Thank you. |
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| Date Reviewed: 11/18/2005 | ||
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pushakov from unknown Member Since: 11/18/2005 View Member's: Reviews |
Good job! |
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| Date Reviewed: 11/19/2005 | ||
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cecilett08 from unknown Member Since: 11/19/2005 View Member's: Reviews |
3. Status pending 4. Was not able to open to see picture of product nor, warrantee |
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| Date Reviewed: 11/21/2005 | ||
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gwen4545 from unknown Member Since: 11/21/2005 View Member's: Reviews |
I need projector in three day I got in two. Great service and I will be back. |
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| Date Reviewed: 11/29/2005 | ||
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eph6v14 from IN Member Since: 11/29/2005 View Member's: Reviews |
Originally told product would be delivered UPS on Monday or I would not have ordered from them. Telephone calls on Monday confirmed UPS delivery on Tuesday. Still has not arrived. Telephone calls today first said it would be FedEx and then later that it would be truck freight. Lots of excuses why things didn't go as we were told. Retailer Response (12/01/2005): We apoligize for any confusion. The order was place for three day delivery. The item was heavy weight and could not go fedex. We delivered as promise in three days. |
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| Date Reviewed: 01/31/2006 | ||
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mojgans from TX Member Since: 01/31/2006 View Member's: Reviews |
Great price. Received on time, great condition, very satisfty with my purchase, I will be back |
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| Date Reviewed: 02/09/2006 | ||
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series2009 from CA Member Since: 02/08/2006 View Member's: Reviews |
"I thought it was difficult to order online, but they made it easy for me. They even delivered the scanner in 3 days. Their customer support even called me to ask if i was having any problems, and they were very thoughtful and considerate, too." |
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| Date Reviewed: 02/12/2006 | ||
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amorita72 from unknown Member Since: 02/03/2006 View Member's: Reviews |
They wait for 3 days to tell you the order isnt processed. They tell you unless you call your bank and fix your information they wont ship your order. When this is done, and after a manager promises that you will receive the shipment in 3 days, instead you receive email message saying that the order is cancelled! You call them again only to be told you have to reorder the goods and wait for a week. And (you find this out on your own), the price of the printer has gone up by $100! Retailer Response (02/16/2006): Our website has an Anti Identity Theft System, that sometimes makes people feel uncomfortable, but in the long run , it is to the customer's benefit . I hope that you can understand. In this particular case , we tried to contact the customer by phone and email for over 5 days (to notify him that his credit card information was not accurate and it was not matching with the Credit Card company's information). We were not successful. Therefore, we cancelled his order. Within this 2 weeks, there might have been a price change, ( item on sale). We asked him to wait for a few days for other specials, and he refused and cancelled the order. |
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