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Storefronts Seller Information
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 26
Neutral (3) 0 1 1
Negative (1 or 2) 0 0 7
Total Reviews 0 1 34
Avg Rating Not Rated 3 Star Review
3.00
4 Star Review
3.97

EagleDirectUSA

Rating: See all-time ratings
Seller Since: 03/03/2007
Number of Sales: 159
Number of Purchases: 3


Filter Reviews by: Seller Rating | Buyer Rating
Sort Reviews by: Date | Rating

Date Reviewed: 08/19/2009
jimhtrh from NC

Rating type: Seller Rating
Transaction No: 1683488

View Member's:
Reviews

I was disappointed that it took so long to get the item I ordered. However, I was pleased that they sent me an upgraded item as the one I ordered was out of stock. Overall Rating
3 Star Review
Date Reviewed: 04/07/2009
JoeDonohoe2009 from MI

Rating type: Seller Rating
Transaction No: 1628863

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Reviews

Ordered an item that was listed in stock and charged. Received an email 3 days later stating the item was actually not in stock and that I would be issued a "full or partial" refund. Still waiting to see what appears on my credit card. Overall Rating
1 Star Review
Date Reviewed: 04/07/2009
rrawad from CA

Rating type: Seller Rating
Transaction No: 1628988

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Reviews

Perfect! Thank you! Overall Rating
5 Star Review
Date Reviewed: 03/11/2009
jcscms from NY

Rating type: Seller Rating
Transaction No: 1614942

View Member's:
Reviews

Product was priced competitively, shipping expense was good, product arrived as displayed. Would recommend this vendor for future purchases. Overall Rating
5 Star Review
Date Reviewed: 03/06/2009
millersfly from KY

Rating type: Seller Rating
Transaction No: 1612463

View Member's:
Reviews

I have not received the product would like to have a refund.

EagleDirectUSA's Response: Did offer buyer refund to do buyer item was damaged at warehouse. However, buyer and seller agreed to a discounted price due to this damage. The item itself was not damaged just the outer package. If buyer still wishes to receive a full refund, once item is returned. Buyer will receive a full refund.
Overall Rating
1 Star Review
Date Reviewed: 02/15/2009
bodylines from CA

Rating type: Seller Rating
Transaction No: 1601108

View Member's:
Reviews

Good transaction, seller followed up on shipment, would deal with again. Overall Rating
5 Star Review
Date Reviewed: 12/16/2008
abflah from KY

Rating type: Seller Rating
Transaction No: 1557736

View Member's:
Reviews

Positive experience...no stress added during stress-filled holidays! Thank you. Overall Rating
4 Star Review
Date Reviewed: 12/11/2008
rickcat1 from MA

Rating type: Seller Rating
Transaction No: 1537143

View Member's:
Reviews

Good communication, once I initiated it. Very helpful and item was shipped quickly and received in great shape. Thanks! Overall Rating
4 Star Review
Date Reviewed: 12/01/2008
stevenz1234 from NY

Rating type: Seller Rating
Transaction No: 1537384

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Reviews

Super Fast Shipping! Overall Rating
5 Star Review
Date Reviewed: 11/30/2008
muttik from PA

Rating type: Seller Rating
Transaction No: 1540176

View Member's:
Reviews

Easy to work with. Item arrived quickly. Thanks Overall Rating
5 Star Review
Date Reviewed: 11/25/2008
bourbinadm from MI

Rating type: Seller Rating
Transaction No: 1537385

View Member's:
Reviews

Service was great but I was disappointed that the shipping address had to be the same as the billing address. Overall Rating
5 Star Review
Date Reviewed: 11/19/2008
TerriLucero from PA

Rating type: Seller Rating
Transaction No: 1534066

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Reviews

Fantastic service and delivery! Thank you Overall Rating
5 Star Review
Date Reviewed: 11/17/2008
rtricar from NJ

Rating type: Seller Rating
Transaction No: 1532853

View Member's:
Reviews

very professional Overall Rating
5 Star Review
Date Reviewed: 08/04/2008
ldholland from GA

Rating type: Seller Rating
Transaction No: 1469004

View Member's:
Reviews

Good service Overall Rating
5 Star Review
Date Reviewed: 07/31/2008
nannys from KY

Rating type: Seller Rating
Transaction No: 1465949

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Reviews

wonderful service and delivery Overall Rating
5 Star Review
Date Reviewed: 06/29/2008
repete660 from ME

Rating type: Seller Rating
Transaction No: 1439811

View Member's:
Reviews

Perfect transaction, the only complaint is the time between my purchase and them actually shipping it to me. Overall Rating
5 Star Review
Date Reviewed: 06/03/2008
idyey from CA

Rating type: Seller Rating
Transaction No: 1417708

View Member's:
Reviews

u suck

EagleDirectUSA's Response: Inventory was off one item. Our company will try to improve on customer service.
Overall Rating
1 Star Review
Date Reviewed: 06/02/2008
jim9fisher from TX

Rating type: Seller Rating
Transaction No: 1420966

View Member's:
Reviews

Working with Doug was a pleasure. I ordered the wrong Item and he was able to take care of the issue quickly and completely. Thanks again for a POSITIVE experience. Overall Rating
5 Star Review
Date Reviewed: 05/15/2008
insomniac2k1 from CA

Rating type: Seller Rating
Transaction No: 1401491

View Member's:
Reviews

product as advertised. Shipping was a little slow due to a reschedule of delivery, but I do not believe it was of any fault of the seller. Would buy again. Overall Rating
5 Star Review
Date Reviewed: 05/06/2008
timorsborn from WA

Rating type: Seller Rating
Transaction No: 1403382

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Reviews

A serves Overall Rating
5 Star Review
Date Reviewed: 02/27/2008
Guitar600 from OK

Rating type: Seller Rating
Transaction No: 1312715

View Member's:
Reviews

good order Overall Rating
5 Star Review
Date Reviewed: 02/02/2008
chattanoogaflash from TN

Rating type: Seller Rating
Transaction No: 1290178

View Member's:
Reviews

A- Overall Rating
4 Star Review
Date Reviewed: 01/15/2008
ridgefish from OR

Rating type: Seller Rating
Transaction No: 1280918

View Member's:
Reviews

Placed order and my credit card was immediately charged. Have not heard anything from the company since. I sent an email over a week ago to the doug@ and the customerservice@ requesting the status of the order, no response. I send another email through the PriceGrabber Storefront yesterday. I called the company today after getting the contact info from their website: "Hello" "I would like to check the status of an order I placed" "There is nobody here that can help you now, you should call back later" "When will somebody be there that can help me" "5:30" No offer to take a message, no indication that it was even a business as the person answered with just "Hello". I called back later and left a message as nobody picked up. Best Case: Nonexistent customer service Worst Case: I got screwed I will dispute the charges on my credit card if no contact is made within 24hrs. My advice is to avoid this retailer.

EagleDirectUSA's Response: I am a very small company. However, my parts all come from major warehouse in USA. I respond faster to email vs. phone calls. My family at times answers the phone while I am out. They do take messages.
Overall Rating
1 Star Review
Date Reviewed: 12/15/2007
William_Patton from CA

Rating type: Seller Rating
Transaction No: 1224633

View Member's:
Reviews

No problems with ordering and I was notified by seller that the item was no longer in stock and offered a up-grade of product at the same price because of a volume purchase by dealer. Great offer nut I declined the offer because, based on the technical specifications of the item I had ordered. being a match for a specific motherboard designed, is the only acceptible consideration. I do thank Doug at EagleDirectUSA for his prompt and extented care. At this time, I am awaiting a complete refund to Paypal for reimburstment to my Visa Debit Card Account. No complaints about any length of time in regarding transactions, for it is the Holiday Seasons. Merry Christmas EagleDirectUSA, Pricegrabber, and PayPal.... Sincerely, William A Patton Overall Rating
5 Star Review
Date Reviewed: 12/11/2007
tschaffer from MO

Rating type: Seller Rating
Transaction No: 1221122

View Member's:
Reviews

They were very good at refunding my money due to unavailablity to ship item as requested. Overall Rating
5 Star Review
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