| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 573 | 1068 | 1441 |
| Neutral (3) | 10 | 19 | 36 |
| Negative (1 or 2) | 5 | 9 | 143 |
| Total Reviews | 588 | 1096 | 1620 |
| Avg Rating | 4.63 |
4.66 |
4.39 |
| Address: | 105 Harrison Avenue Harrison, 07029 - US |
|---|---|
| Website: | http://www.amatteroffax.com/ |
| Business Hours: | Mon-Thurs 10AM - 6PM, Friday 10am - 2pm |
| Sales Phone: | 973-485-8900 |
| Service Phone: | 973-482-3700 |
| Sales Email: | jonathan@amatteroffax.com |
| Cust Service Email: | kelly@amatteroffax.com |
| Date Reviewed: 12/03/2009 | ||
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dwolff from unknown Member Since: 03/17/2007 View Member's: Reviews |
I've been order from them for about a year, and I've never had a problem. Their prices are great! |
Overall Rating |
| Date Reviewed: 12/03/2009 | ||
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bemager from PA Member Since: 11/23/2009 View Member's: Reviews |
i ordered the sony replacement lamp. they said 7-10 days and it came in 4. a matter of fax followed up my order with an e-mail and after i recieved my lamp they phoned me to make sure my order was recieved ok. i have never had such wonderful customer service and prompt delivery. would not hesitate to order again from A MATTER OF FAX. highly recommended. |
Overall Rating |
| Date Reviewed: 12/02/2009 | ||
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carol123456789 from unknown Member Since: 09/17/2008 View Member's: Reviews |
The SONY Lamp was delivered earlier than expected. The service was excellent. I was very pleased with the additional information supplied for crossover products. |
Overall Rating |
| Date Reviewed: 12/01/2009 | ||
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arosal1214 from HI Member Since: 12/01/2009 View Member's: Reviews |
I'm a purchaser but, not the user. Our user comment that your company is one of the best quality. |
Overall Rating |
| Date Reviewed: 12/01/2009 | ||
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Smith111111 from VA Member Since: 12/01/2009 View Member's: Reviews |
Excellent company!!!!!!!!! |
Overall Rating |
| Date Reviewed: 12/01/2009 | ||
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Drifter2002 from unknown Member Since: 12/01/2009 View Member's: Reviews |
PRO: Easy to cancel order online. CON: 1) Uses non-typical method of credit card verification which adds 23-48 hours to processing time. They do not tell customers of this on their site prior to ordering. We received an email from CS on 12/01 indicating we should call them to eliminate this delay. Many other orders we made at the same time have already been delivered. 2) When we went onto the website for the above we found the item we needed was on backorder. They could send an email about the credit card but apparently not one to inform us of the backorder status. Will not recommend this company to our customers. We have 5 online stores ourselves. |
Overall Rating |
| Date Reviewed: 12/01/2009 | ||
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bowatts from MS Member Since: 12/01/2009 View Member's: Reviews |
Part arrived as advertised |
Overall Rating |
| Date Reviewed: 12/01/2009 | ||
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lbruskotter from OH Member Since: 12/01/2009 View Member's: Reviews |
Item received promptly & in excellent condition. Would buy from again. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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GWIENER from unknown Member Since: 01/13/2003 View Member's: Reviews |
Product received in perfect condition very quickly. Excellent experience. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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dennisqdw from NM Member Since: 11/30/2009 View Member's: Reviews |
I was looking to buy an HP LP2480zx 24-inch Widescreen LCD Monitor, and amatteroffax.com had a good price and had scored well at places like this. They were not my first choice, but the very first question I asked the previous vendors, as well as amatteroffax was "Do you have this in stock? In your warehouse ready to ship?" Amatteroffax said yes, so I placed the order. After about a week (well beyond when I anticipated delivery) I get a call from "Kenny" apologizing and telling me that the unit had to be back ordered but that I would receive it by the end of the week, and that he'd even send it 2 day to make up for the delay. Another week went by, and he then told me that it would absolutely for certain arrive on November 25 and that he would overnight it. So today (Nov 30, over 3 weeks later) I find out that they have canceled the order. Needless to say I won't be ordering anything from them any time soon. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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DOD123456 from NJ Member Since: 10/19/2009 View Member's: Reviews |
VERY GOOD SELLER. GOOD PRICES AND GREAT SHIPPING RATES |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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mtigolf from CA Member Since: 11/30/2009 View Member's: Reviews |
Good Price, Fast Service, Follow up call to be sure I received product Very Good experience in buying through internet |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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haileygorman from NY Member Since: 11/30/2009 View Member's: Reviews |
great product & quick delivery time! |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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klumbi from FL Member Since: 11/30/2009 View Member's: Reviews |
Used froogle to find cheapest price on a product, a matter of fax was one of the cheapest and had great reviews. Easy to order product and arrived quick. Did not use product yet, but it was packaged well. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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mfayyaz from unknown Member Since: 11/19/2009 View Member's: Reviews |
well i would say its really consumer freindly website you have developed. But if you could add promotional material and we can get coupons for special pricing that would be great. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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LCatherine123 from FL Member Since: 11/30/2009 View Member's: Reviews |
Very professional and prompt |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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sseelig from TX Member Since: 11/30/2009 View Member's: Reviews |
Everything went fine. The order was promptly shipped. A company representative called a few days later to verify that the item was received and that it worked properly. |
Overall Rating |
| Date Reviewed: 11/29/2009 | ||
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MarcKushner from NY Member Since: 08/06/2009 View Member's: Reviews |
These guys are the best, a real class act. We order all of our toner from them. Their price is usually the lowest, or just about, and regardless - the free shipping, reliability, and superb service make them the clear choice for our business. You will not be disappointed! |
Overall Rating |
| Date Reviewed: 11/28/2009 | ||
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rayxan from unknown Member Since: 12/30/2005 View Member's: Reviews |
Good Price, Good Shipping. I have not used the product yet. Very professional. |
Overall Rating |
| Date Reviewed: 11/24/2009 | ||
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sunbp11 from IL Member Since: 11/24/2009 View Member's: Reviews |
A Matter of Fax is Good and Methodical company. Price is reasonable. |
Overall Rating |
| Date Reviewed: 11/24/2009 | ||
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kwetter from unknown Member Since: 04/01/2008 View Member's: Reviews |
Great price for hard to find product - lamp for projector |
Overall Rating |
| Date Reviewed: 11/24/2009 | ||
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shugartbuilders from MI Member Since: 11/24/2009 View Member's: Reviews |
I received a call stating that my original order was not available at that time. I then changed my order to another item and all went very smooth. Thank You, Carol |
Overall Rating |
| Date Reviewed: 11/24/2009 | ||
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Maxwellsbackhoe from CA Member Since: 11/24/2009 View Member's: Reviews |
I question the origin of our belt unit. We received our order in a plain shipping box, the belt unit wrapped securely in bubble wrap, surrounded in Styrofoam peanuts. The order did take longer then other companies I have previously ordered from but the price was right. Time will tell if we received a quality part. |
Overall Rating |
| Date Reviewed: 11/24/2009 | ||
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sradvansky from unknown Member Since: 11/03/2006 View Member's: Reviews |
The service was exactly what I expected. The correct bulb came quickly. Thank you, 'Amatteroffax.com'! |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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kheyfitv from NY Member Since: 11/22/2009 View Member's: Reviews |
Bought a projector lamp: very happy with the entire process so far. |
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