| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 597 | 1062 | 1432 |
| Neutral (3) | 10 | 19 | 36 |
| Negative (1 or 2) | 4 | 8 | 142 |
| Total Reviews | 611 | 1089 | 1610 |
| Avg Rating | 4.64 |
4.66 |
4.39 |
| Address: | 105 Harrison Avenue Harrison, 07029 - US |
|---|---|
| Website: | http://www.amatteroffax.com/ |
| Business Hours: | Mon-Thurs 10AM - 6PM, Friday 10am - 2pm |
| Sales Phone: | 973-485-8900 |
| Service Phone: | 973-482-3700 |
| Sales Email: | jonathan@amatteroffax.com |
| Cust Service Email: | kelly@amatteroffax.com |
| Date Reviewed: 12/01/2009 | ||
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arosal1214 from HI Member Since: 12/01/2009 View Member's: Reviews |
I'm a purchaser but, not the user. Our user comment that your company is one of the best quality. |
Overall Rating |
| Date Reviewed: 12/01/2009 | ||
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Smith111111 from VA Member Since: 12/01/2009 View Member's: Reviews |
Excellent company!!!!!!!!! |
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| Date Reviewed: 12/01/2009 | ||
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Drifter2002 from unknown Member Since: 12/01/2009 View Member's: Reviews |
PRO: Easy to cancel order online. CON: 1) Uses non-typical method of credit card verification which adds 23-48 hours to processing time. They do not tell customers of this on their site prior to ordering. We received an email from CS on 12/01 indicating we should call them to eliminate this delay. Many other orders we made at the same time have already been delivered. 2) When we went onto the website for the above we found the item we needed was on backorder. They could send an email about the credit card but apparently not one to inform us of the backorder status. Will not recommend this company to our customers. We have 5 online stores ourselves. |
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| Date Reviewed: 12/01/2009 | ||
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bowatts from MS Member Since: 12/01/2009 View Member's: Reviews |
Part arrived as advertised |
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| Date Reviewed: 12/01/2009 | ||
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lbruskotter from OH Member Since: 12/01/2009 View Member's: Reviews |
Item received promptly & in excellent condition. Would buy from again. |
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| Date Reviewed: 11/30/2009 | ||
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GWIENER from unknown Member Since: 01/13/2003 View Member's: Reviews |
Product received in perfect condition very quickly. Excellent experience. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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mtigolf from CA Member Since: 11/30/2009 View Member's: Reviews |
Good Price, Fast Service, Follow up call to be sure I received product Very Good experience in buying through internet |
Overall Rating |
| Date Reviewed: 11/29/2009 | ||
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MarcKushner from NY Member Since: 08/06/2009 View Member's: Reviews |
These guys are the best, a real class act. We order all of our toner from them. Their price is usually the lowest, or just about, and regardless - the free shipping, reliability, and superb service make them the clear choice for our business. You will not be disappointed! |
Overall Rating |
| Date Reviewed: 11/28/2009 | ||
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rayxan from unknown Member Since: 12/30/2005 View Member's: Reviews |
Good Price, Good Shipping. I have not used the product yet. Very professional. |
Overall Rating |
| Date Reviewed: 11/24/2009 | ||
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sunbp11 from IL Member Since: 11/24/2009 View Member's: Reviews |
A Matter of Fax is Good and Methodical company. Price is reasonable. |
Overall Rating |
| Date Reviewed: 11/24/2009 | ||
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kwetter from unknown Member Since: 04/01/2008 View Member's: Reviews |
Great price for hard to find product - lamp for projector |
Overall Rating |
| Date Reviewed: 11/24/2009 | ||
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shugartbuilders from MI Member Since: 11/24/2009 View Member's: Reviews |
I received a call stating that my original order was not available at that time. I then changed my order to another item and all went very smooth. Thank You, Carol |
Overall Rating |
| Date Reviewed: 11/24/2009 | ||
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Maxwellsbackhoe from CA Member Since: 11/24/2009 View Member's: Reviews |
I question the origin of our belt unit. We received our order in a plain shipping box, the belt unit wrapped securely in bubble wrap, surrounded in Styrofoam peanuts. The order did take longer then other companies I have previously ordered from but the price was right. Time will tell if we received a quality part. |
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| Date Reviewed: 11/24/2009 | ||
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sradvansky from unknown Member Since: 11/03/2006 View Member's: Reviews |
The service was exactly what I expected. The correct bulb came quickly. Thank you, 'Amatteroffax.com'! |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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kheyfitv from NY Member Since: 11/22/2009 View Member's: Reviews |
Bought a projector lamp: very happy with the entire process so far. |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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glmunday from NC Member Since: 11/23/2009 View Member's: Reviews |
I purchased a replacement projector bulb for my sony TV and was expecting it to take a week or two to arrive. Three days and "presto" it was here. Great service! |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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garyduncan from KS Member Since: 11/23/2009 View Member's: Reviews |
I was amazed. The order arrived the same day as the tracking information. |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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mikemarusa76 from CT Member Since: 11/23/2009 View Member's: Reviews |
Fast service and great communication throughout the process. I HIGHLY recommend them. |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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ARichards105 from PA Member Since: 11/23/2009 View Member's: Reviews |
We purchased a projector lamp for our television. It was the cheapest one around that we could find. It was delivered fast and in tact. We were very happy with our decision. If we ever need anything else we will use a matter of fax! |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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joeGe from NY Member Since: 11/23/2009 View Member's: Reviews |
easy to work with, and received fast |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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b140745 from MN Member Since: 11/22/2009 View Member's: Reviews |
I certainly would recommend this site to any and everyone. |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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MrDavidDC from DC Member Since: 11/22/2009 View Member's: Reviews |
The price was low, shipping was free, and the item was exactly as advertised. What's not to love? I'd definitely use them again. |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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cpd004 from IL Member Since: 11/22/2009 View Member's: Reviews |
Suprisingly fast shipping and an excellent value. |
Overall Rating |
| Date Reviewed: 11/21/2009 | ||
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nsticklen from unknown Member Since: 09/30/2005 View Member's: Reviews |
I've purchased large printers from this company and also toners. Fast shipping on all orders even when selecting regular shipping method. I would highly recommend. |
Overall Rating |
| Date Reviewed: 11/21/2009 | ||
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moreideas from CA Member Since: 11/21/2009 View Member's: Reviews |
Free shipping order arrived in 3 days. I was impressed on that. Customer service response time is quick too. Order page on the web is a bit confusing, doesn't appear to have a page for verification before submitting the order. I was able to call and cancel the order then resubmit another order. There is a 800 toll free for sales but no toll free number for customer service. |
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