| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 580 | 1075 | 1448 |
| Neutral (3) | 10 | 19 | 36 |
| Negative (1 or 2) | 5 | 9 | 143 |
| Total Reviews | 595 | 1103 | 1627 |
| Avg Rating | 4.63 |
4.66 |
4.39 |
| Address: | 105 Harrison Avenue Harrison, 07029 - US |
|---|---|
| Website: | http://www.amatteroffax.com/ |
| Business Hours: | Mon-Thurs 10AM - 6PM, Friday 10am - 2pm |
| Sales Phone: | 973-485-8900 |
| Service Phone: | 973-482-3700 |
| Sales Email: | jonathan@amatteroffax.com |
| Cust Service Email: | kelly@amatteroffax.com |
| Date Reviewed: 12/03/2009 | ||
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JordanzMom from MO Member Since: 12/03/2009 View Member's: Reviews |
I have found their toner prices for my fax/copier/scanner to be the best price around, especially when I order 3 or more (which I do). Shipments always arrive VERY quickly - usually in 2 days! |
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| Date Reviewed: 12/03/2009 | ||
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cl1013 from IN Member Since: 12/03/2009 View Member's: Reviews |
Very good company to business with. |
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| Date Reviewed: 12/03/2009 | ||
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dwolff from unknown Member Since: 03/17/2007 View Member's: Reviews |
I've been order from them for about a year, and I've never had a problem. Their prices are great! |
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| Date Reviewed: 12/03/2009 | ||
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wickman34 from IL Member Since: 12/03/2009 View Member's: Reviews |
Flawless transaction and shipping. Have yet to use product (purchased as "back up" ink), but it's OEM, so everything should be perfect. |
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| Date Reviewed: 12/03/2009 | ||
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bemager from PA Member Since: 11/23/2009 View Member's: Reviews |
i ordered the sony replacement lamp. they said 7-10 days and it came in 4. a matter of fax followed up my order with an e-mail and after i recieved my lamp they phoned me to make sure my order was recieved ok. i have never had such wonderful customer service and prompt delivery. would not hesitate to order again from A MATTER OF FAX. highly recommended. |
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| Date Reviewed: 12/02/2009 | ||
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carol123456789 from unknown Member Since: 09/17/2008 View Member's: Reviews |
The SONY Lamp was delivered earlier than expected. The service was excellent. I was very pleased with the additional information supplied for crossover products. |
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| Date Reviewed: 12/01/2009 | ||
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arosal1214 from HI Member Since: 12/01/2009 View Member's: Reviews |
I'm a purchaser but, not the user. Our user comment that your company is one of the best quality. |
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| Date Reviewed: 12/01/2009 | ||
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Smith111111 from VA Member Since: 12/01/2009 View Member's: Reviews |
Excellent company!!!!!!!!! |
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| Date Reviewed: 12/01/2009 | ||
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Drifter2002 from unknown Member Since: 12/01/2009 View Member's: Reviews |
PRO: Easy to cancel order online. CON: 1) Uses non-typical method of credit card verification which adds 23-48 hours to processing time. They do not tell customers of this on their site prior to ordering. We received an email from CS on 12/01 indicating we should call them to eliminate this delay. Many other orders we made at the same time have already been delivered. 2) When we went onto the website for the above we found the item we needed was on backorder. They could send an email about the credit card but apparently not one to inform us of the backorder status. Will not recommend this company to our customers. We have 5 online stores ourselves. |
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| Date Reviewed: 12/01/2009 | ||
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bowatts from MS Member Since: 12/01/2009 View Member's: Reviews |
Part arrived as advertised |
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| Date Reviewed: 12/01/2009 | ||
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lbruskotter from OH Member Since: 12/01/2009 View Member's: Reviews |
Item received promptly & in excellent condition. Would buy from again. |
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| Date Reviewed: 11/30/2009 | ||
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GWIENER from unknown Member Since: 01/13/2003 View Member's: Reviews |
Product received in perfect condition very quickly. Excellent experience. |
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| Date Reviewed: 11/30/2009 | ||
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dennisqdw from NM Member Since: 11/30/2009 View Member's: Reviews |
I was looking to buy an HP LP2480zx 24-inch Widescreen LCD Monitor, and amatteroffax.com had a good price and had scored well at places like this. They were not my first choice, but the very first question I asked the previous vendors, as well as amatteroffax was "Do you have this in stock? In your warehouse ready to ship?" Amatteroffax said yes, so I placed the order. After about a week (well beyond when I anticipated delivery) I get a call from "Kenny" apologizing and telling me that the unit had to be back ordered but that I would receive it by the end of the week, and that he'd even send it 2 day to make up for the delay. Another week went by, and he then told me that it would absolutely for certain arrive on November 25 and that he would overnight it. So today (Nov 30, over 3 weeks later) I find out that they have canceled the order. Needless to say I won't be ordering anything from them any time soon. |
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| Date Reviewed: 11/30/2009 | ||
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DOD123456 from NJ Member Since: 10/19/2009 View Member's: Reviews |
VERY GOOD SELLER. GOOD PRICES AND GREAT SHIPPING RATES |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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mtigolf from CA Member Since: 11/30/2009 View Member's: Reviews |
Good Price, Fast Service, Follow up call to be sure I received product Very Good experience in buying through internet |
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| Date Reviewed: 11/30/2009 | ||
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haileygorman from NY Member Since: 11/30/2009 View Member's: Reviews |
great product & quick delivery time! |
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| Date Reviewed: 11/30/2009 | ||
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klumbi from FL Member Since: 11/30/2009 View Member's: Reviews |
Used froogle to find cheapest price on a product, a matter of fax was one of the cheapest and had great reviews. Easy to order product and arrived quick. Did not use product yet, but it was packaged well. |
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| Date Reviewed: 11/30/2009 | ||
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mfayyaz from unknown Member Since: 11/19/2009 View Member's: Reviews |
well i would say its really consumer freindly website you have developed. But if you could add promotional material and we can get coupons for special pricing that would be great. |
Overall Rating |
| Date Reviewed: 11/30/2009 | ||
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LCatherine123 from FL Member Since: 11/30/2009 View Member's: Reviews |
Very professional and prompt |
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| Date Reviewed: 11/30/2009 | ||
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sseelig from TX Member Since: 11/30/2009 View Member's: Reviews |
Everything went fine. The order was promptly shipped. A company representative called a few days later to verify that the item was received and that it worked properly. |
Overall Rating |
| Date Reviewed: 11/29/2009 | ||
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GaryS2009 from MA Member Since: 11/29/2009 View Member's: Reviews |
This was my first purchase from A Matter of Fax and I would definitely recommed them to a friend. The web site was easy to navigate, customer support was excelent and the prices were very reasonable. I saved quite a bit of money by making the purchase from A Matter of Fax rather than one of the national chain stores. |
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| Date Reviewed: 11/29/2009 | ||
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lowenbrew from NJ Member Since: 11/29/2009 View Member's: Reviews |
Good price, fast standard delivery. |
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| Date Reviewed: 11/29/2009 | ||
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szczesd from NY Member Since: 11/29/2009 View Member's: Reviews |
I was amazed at how fast my lamp came in. Though I ordered my DLP lamp as a backup, now I can rest assured that if I am ever in a pinch, A MATTER OF FAX is where I'm turning to. I've already bookmarked the web site! BTW - the $ was sweet too ! |
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| Date Reviewed: 11/29/2009 | ||
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MarcKushner from NY Member Since: 08/06/2009 View Member's: Reviews |
These guys are the best, a real class act. We order all of our toner from them. Their price is usually the lowest, or just about, and regardless - the free shipping, reliability, and superb service make them the clear choice for our business. You will not be disappointed! |
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| Date Reviewed: 11/28/2009 | ||
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jtorres23 from PA Member Since: 11/04/2009 View Member's: Reviews |
The service was good and shipping was faster than expected. So far my lamp is working great and the customer service has been great. |
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