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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 578 1061 1433
Neutral (3) 10 19 36
Negative (1 or 2) 4 8 142
Total Reviews 592 1088 1611
Avg Rating 4.5 Star Review
4.64
4.5 Star Review
4.66
4.5 Star Review
4.39
Address: 105 Harrison Avenue
Harrison, 07029 - US
Website: http://www.amatteroffax.com/
Business Hours: Mon-Thurs 10AM - 6PM, Friday 10am - 2pm
Sales Phone: 973-485-8900
Service Phone: 973-482-3700
Sales Email: jonathan@amatteroffax.com
Cust Service Email: kelly@amatteroffax.com

A Matter of Fax

http://www.amatteroffax.com/

With PriceGrabber Since 05/22/2000


Sort Reviews by: Date Rating
Date Reviewed: 12/02/2009
carol123456789 from unknown
Member Since:
09/17/2008

View Member's:
Reviews
The SONY Lamp was delivered earlier than expected. The service was excellent. I was very pleased with the additional information supplied for crossover products. Overall Rating
5 Star Review
 
Date Reviewed: 12/01/2009
arosal1214 from HI
Member Since:
12/01/2009

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Reviews
I'm a purchaser but, not the user. Our user comment that your company is one of the best quality. Overall Rating
5 Star Review
 
Date Reviewed: 12/01/2009
Smith111111 from VA
Member Since:
12/01/2009

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Reviews
Excellent company!!!!!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 12/01/2009
Drifter2002 from unknown
Member Since:
12/01/2009

View Member's:
Reviews
PRO: Easy to cancel order online. CON: 1) Uses non-typical method of credit card verification which adds 23-48 hours to processing time. They do not tell customers of this on their site prior to ordering. We received an email from CS on 12/01 indicating we should call them to eliminate this delay. Many other orders we made at the same time have already been delivered. 2) When we went onto the website for the above we found the item we needed was on backorder. They could send an email about the credit card but apparently not one to inform us of the backorder status. Will not recommend this company to our customers. We have 5 online stores ourselves. Overall Rating
2 Star Review
 
Date Reviewed: 12/01/2009
bowatts from MS
Member Since:
12/01/2009

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Reviews
Part arrived as advertised Overall Rating
4 Star Review
 
Date Reviewed: 12/01/2009
lbruskotter from OH
Member Since:
12/01/2009

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Reviews
Item received promptly & in excellent condition. Would buy from again. Overall Rating
4 Star Review
 
Date Reviewed: 11/30/2009
GWIENER from unknown
Member Since:
01/13/2003

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Reviews
Product received in perfect condition very quickly. Excellent experience. Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2009
mtigolf from CA
Member Since:
11/30/2009

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Reviews
Good Price, Fast Service, Follow up call to be sure I received product Very Good experience in buying through internet Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2009
MarcKushner from NY
Member Since:
08/06/2009

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Reviews
These guys are the best, a real class act. We order all of our toner from them. Their price is usually the lowest, or just about, and regardless - the free shipping, reliability, and superb service make them the clear choice for our business. You will not be disappointed! Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2009
rayxan from unknown
Member Since:
12/30/2005

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Reviews
Good Price, Good Shipping. I have not used the product yet. Very professional. Overall Rating
4 Star Review
 
Date Reviewed: 11/24/2009
sunbp11 from IL
Member Since:
11/24/2009

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Reviews
A Matter of Fax is Good and Methodical company. Price is reasonable. Overall Rating
4 Star Review
 
Date Reviewed: 11/24/2009
kwetter from unknown
Member Since:
04/01/2008

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Reviews
Great price for hard to find product - lamp for projector Overall Rating
4 Star Review
 
Date Reviewed: 11/24/2009
shugartbuilders from MI
Member Since:
11/24/2009

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Reviews
I received a call stating that my original order was not available at that time. I then changed my order to another item and all went very smooth. Thank You, Carol Overall Rating
5 Star Review
 
Date Reviewed: 11/24/2009
Maxwellsbackhoe from CA
Member Since:
11/24/2009

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Reviews
I question the origin of our belt unit. We received our order in a plain shipping box, the belt unit wrapped securely in bubble wrap, surrounded in Styrofoam peanuts. The order did take longer then other companies I have previously ordered from but the price was right. Time will tell if we received a quality part. Overall Rating
3 Star Review
 
Date Reviewed: 11/24/2009
sradvansky from unknown
Member Since:
11/03/2006

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Reviews
The service was exactly what I expected. The correct bulb came quickly. Thank you, 'Amatteroffax.com'! Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2009
kheyfitv from NY
Member Since:
11/22/2009

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Reviews
Bought a projector lamp: very happy with the entire process so far. Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2009
glmunday from NC
Member Since:
11/23/2009

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Reviews
I purchased a replacement projector bulb for my sony TV and was expecting it to take a week or two to arrive. Three days and "presto" it was here. Great service! Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2009
garyduncan from KS
Member Since:
11/23/2009

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Reviews
I was amazed. The order arrived the same day as the tracking information. Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2009
mikemarusa76 from CT
Member Since:
11/23/2009

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Reviews
Fast service and great communication throughout the process. I HIGHLY recommend them. Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2009
ARichards105 from PA
Member Since:
11/23/2009

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Reviews
We purchased a projector lamp for our television. It was the cheapest one around that we could find. It was delivered fast and in tact. We were very happy with our decision. If we ever need anything else we will use a matter of fax! Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2009
joeGe from NY
Member Since:
11/23/2009

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Reviews
easy to work with, and received fast Overall Rating
4 Star Review
 
Date Reviewed: 11/22/2009
b140745 from MN
Member Since:
11/22/2009

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Reviews
I certainly would recommend this site to any and everyone. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
MrDavidDC from DC
Member Since:
11/22/2009

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Reviews
The price was low, shipping was free, and the item was exactly as advertised. What's not to love? I'd definitely use them again. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
cpd004 from IL
Member Since:
11/22/2009

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Reviews
Suprisingly fast shipping and an excellent value. Overall Rating
5 Star Review
 
Date Reviewed: 11/21/2009
nsticklen from unknown
Member Since:
09/30/2005

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Reviews
I've purchased large printers from this company and also toners. Fast shipping on all orders even when selecting regular shipping method. I would highly recommend. Overall Rating
5 Star Review
 
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