| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 36 |
| Neutral (3) | 0 | 0 | 2 |
| Negative (1 or 2) | 2 | 2 | 2 |
| Total Reviews | 2 | 2 | 40 |
| Avg Rating | 1.50 |
1.50 |
4.50 |
| Address: | 4265 Diplomacy Drive Columbus, OH 43228 - US |
|---|---|
| Website: | http://www.aclens.com |
| Business Hours: | 10 - 7 EST M-F 11-5 EST Sat |
| Sales Phone: | 888-248-5367 |
| Service Phone: | 888-248-5367 |
| Sales Email: | websales@aclens.com |
| Cust Service Email: | customerservice@aclens.com |
| Date Reviewed: 11/18/2009 | ||
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burtfam1 from unknown Member Since: 11/02/2009 View Member's: Reviews |
DID NOT LIKE THE WAY THE COUPON PRICE WAS NOT ALLOWED ALSO THE CHARGE ON THE SCREEN WAS DIFFERENT THAN MY FINAL ORDER. THIS WILL LIKELY BE MY LAST ORDER FROM AC |
Overall Rating |
| Date Reviewed: 10/20/2009 | ||
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koolee143 from CA Member Since: 10/20/2009 View Member's: Reviews |
AC Lens sent me the wrong contact lenses after erroneously changing the prescription parameters I supplied in on my online order. My prescription was correct, but they overrode it with info they inaccurately captured when verifying the info w/ my dr via phone. This happened again when they attempted to re-verify my prescription after I informed them of their mistake. They failed, again, in their second attempt to capture this information. This time, they recorded the information incorrectly for BOTH eyes and refused to send me the correct lenses. I was surprised to discover they verify prescriptions via phone and not systematically. Too much room for human error in my opinion. You would think a business like this would be super vigilant about their prescription validation process. Not so. I dealt with three different representatives and had to explain the situation to each of them separately. Very archaic in their business practices which translates to unprofessional. |
Overall Rating |
| Date Reviewed: 03/17/2009 | ||
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kali_bird from IL Member Since: 03/17/2009 View Member's: Reviews |
This is my second order from AC Lens for prescription googles. My kids love them and it's great because they can actually see when they're out in the water. Great service and fast shipping. |
Overall Rating |
| Date Reviewed: 09/27/2008 | ||
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divya.uttam+lens from unknown Member Since: 09/18/2008 View Member's: Reviews |
I liked that I could order both left and right contacts plus the quantity for each on the same page. In addition, I could tick a box requesting for a rebate form, all in one page in one go. Very efficient and time-saving! |
Overall Rating |
| Date Reviewed: 08/10/2008 | ||
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boofonz13 from unknown Member Since: 05/11/2008 View Member's: Reviews |
Best price on the internet |
Overall Rating |
| Date Reviewed: 07/30/2008 | ||
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GerryLewis1 from unknown Member Since: 07/21/2008 View Member's: Reviews |
So far, so good. Wish shipping was cheaper for such a small item. The following day, I received a second email, stating that I needed a doctor's Rx for my order. Since I had only ordered contact lens cases, this was incorrect. It required a phone call (which I had to do the following day since I was on the West Coast) to straighten it out. I then received my order promptly, but, I assume that it was delayed by 2 days due to the mix-up about the Rx. |
Overall Rating |
| Date Reviewed: 04/23/2008 | ||
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landivar.jorge from unknown Member Since: 04/07/2008 View Member's: Reviews |
I am an international customer, and i dont use to buy if the seller dont have more options. I was very happy to find paypal in here. Wich is the way i use to use to buy in international places |
Overall Rating |
| Date Reviewed: 12/12/2007 | ||
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tomglista from unknown Member Since: 12/03/2007 View Member's: Reviews |
Best prices. Free shipping on orders over $89. Second time ordering from ACLenses. First time was perfect. I expect this to be also. |
Overall Rating |
| Date Reviewed: 11/09/2007 | ||
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ogalang from unknown Member Since: 10/24/2007 View Member's: Reviews |
postive, if you fulfill all that you indicate in your web. |
Overall Rating |
| Date Reviewed: 10/15/2007 | ||
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lush_cc from unknown Member Since: 11/06/2005 View Member's: Reviews |
Simple transaction. It was both easy and convenient. |
Overall Rating |
| Date Reviewed: 02/26/2007 | ||
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elizabeth from unknown Member Since: 02/16/2007 View Member's: Reviews |
Ordering was quick and easy. |
Overall Rating |
| Date Reviewed: 02/21/2007 | ||
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oakiewi from unknown Member Since: 02/12/2007 View Member's: Reviews |
Glad to see you carried the flip top cases for contact lenses. Can't find these in stores anywhere and the price was great. Shipping was a little high, but ordered more so I don't have to reorder. |
Overall Rating |
| Date Reviewed: 02/07/2007 | ||
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fadein from unknown Member Since: 01/26/2007 View Member's: Reviews |
Contact lenses received and in good condition; I will order from AC Lens again. |
Overall Rating |
| Date Reviewed: 02/04/2007 | ||
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tomglista from unknown Member Since: 01/26/2007 View Member's: Reviews |
easy and stright forward |
Overall Rating |
| Date Reviewed: 02/02/2007 | ||
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jessemir from unknown Member Since: 01/17/2007 View Member's: Reviews |
Good. |
Overall Rating |
| Date Reviewed: 01/12/2007 | ||
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acrhodes71 from unknown Member Since: 01/03/2007 View Member's: Reviews |
We'll see. |
Overall Rating |
| Date Reviewed: 12/30/2006 | ||
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dylanstearns from unknown Member Since: 12/21/2006 View Member's: Reviews |
The web site was easy to navigate and their prices were good. They had two coupon offers available as well, worth $55. |
Overall Rating |
| Date Reviewed: 12/25/2006 | ||
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om13079 from unknown Member Since: 11/26/2006 View Member's: Reviews |
GREAT JOB ........... KEEP IT UP!!!!!!! |
Overall Rating |
| Date Reviewed: 12/15/2006 | ||
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Wolfgang83 from WI Member Since: 11/29/2006 View Member's: Reviews |
I will come back as a customer. |
Overall Rating |
| Date Reviewed: 12/10/2006 | ||
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cfishlaw from PA Member Since: 12/14/2001 View Member's: Reviews |
This is the same company as discountcontactlenses.com. I ordered from them on 6 prior occasions and have been satisfied each time. |
Overall Rating |
| Date Reviewed: 12/04/2006 | ||
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michael.montefinise from unknown Member Since: 11/24/2006 View Member's: Reviews |
So far so good as long as I get my lenses as ordered its great. Arrived in about a week so it was very good. |
Overall Rating |
| Date Reviewed: 12/03/2006 | ||
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jljimenez from unknown Member Since: 11/24/2006 View Member's: Reviews |
I have not just received my order |
Overall Rating |
| Date Reviewed: 11/17/2006 | ||
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qtnatty from unknown Member Since: 11/08/2006 View Member's: Reviews |
So far I have nothing but praise for AC Lens... |
Overall Rating |
| Date Reviewed: 11/12/2006 | ||
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divya_uttam from unknown Member Since: 11/02/2006 View Member's: Reviews |
I found ac lens from a search on pricegrabber.com, where it was listed as the 2nd best in price. It should have been first. Its further discounts beyond free shipping + tax was not included. Also, for ordering 22 boxes, just 2 short of the 24 required for a rebate form, its frustrating. I got 2 previously form the doctor after the eye exam. Other than these drawbacks, the website itself was great. Thanks for the quick shopping experience! |
Overall Rating |
| Date Reviewed: 11/12/2006 | ||
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pcnp from unknown Member Since: 11/03/2006 View Member's: Reviews |
So far so good. I was pleased to see that the contacts were in stock and we wont have to wait several weeks for them! Thank You! |
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