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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 36
Neutral (3) 0 0 2
Negative (1 or 2) 2 2 2
Total Reviews 2 2 40
Avg Rating 1.5 Star Review
1.50
1.5 Star Review
1.50
4.5 Star Review
4.50
Address: 4265 Diplomacy Drive
Columbus, OH 43228 - US
Website: http://www.aclens.com
Business Hours: 10 - 7 EST M-F 11-5 EST Sat
Sales Phone: 888-248-5367
Service Phone: 888-248-5367
Sales Email: websales@aclens.com
Cust Service Email: customerservice@aclens.com

AC Lens

http://www.aclens.com

With PriceGrabber Since 09/10/2003


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Date Reviewed: 11/18/2009
burtfam1 from unknown
Member Since:
11/02/2009

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Reviews
DID NOT LIKE THE WAY THE COUPON PRICE WAS NOT ALLOWED ALSO THE CHARGE ON THE SCREEN WAS DIFFERENT THAN MY FINAL ORDER. THIS WILL LIKELY BE MY LAST ORDER FROM AC Overall Rating
2 Star Review
 
Date Reviewed: 10/20/2009
koolee143 from CA
Member Since:
10/20/2009

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Reviews
AC Lens sent me the wrong contact lenses after erroneously changing the prescription parameters I supplied in on my online order. My prescription was correct, but they overrode it with info they inaccurately captured when verifying the info w/ my dr via phone. This happened again when they attempted to re-verify my prescription after I informed them of their mistake. They failed, again, in their second attempt to capture this information. This time, they recorded the information incorrectly for BOTH eyes and refused to send me the correct lenses. I was surprised to discover they verify prescriptions via phone and not systematically. Too much room for human error in my opinion. You would think a business like this would be super vigilant about their prescription validation process. Not so. I dealt with three different representatives and had to explain the situation to each of them separately. Very archaic in their business practices which translates to unprofessional. Overall Rating
1 Star Review
 
Date Reviewed: 03/17/2009
kali_bird from IL
Member Since:
03/17/2009

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Reviews
This is my second order from AC Lens for prescription googles. My kids love them and it's great because they can actually see when they're out in the water. Great service and fast shipping. Overall Rating
5 Star Review
 
Date Reviewed: 09/27/2008
divya.uttam+lens from unknown
Member Since:
09/18/2008

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Reviews
I liked that I could order both left and right contacts plus the quantity for each on the same page. In addition, I could tick a box requesting for a rebate form, all in one page in one go. Very efficient and time-saving! Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2008
boofonz13 from unknown
Member Since:
05/11/2008

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Reviews
Best price on the internet Overall Rating
5 Star Review
 
Date Reviewed: 07/30/2008
GerryLewis1 from unknown
Member Since:
07/21/2008

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Reviews
So far, so good. Wish shipping was cheaper for such a small item. The following day, I received a second email, stating that I needed a doctor's Rx for my order. Since I had only ordered contact lens cases, this was incorrect. It required a phone call (which I had to do the following day since I was on the West Coast) to straighten it out. I then received my order promptly, but, I assume that it was delayed by 2 days due to the mix-up about the Rx. Overall Rating
3 Star Review
 
Date Reviewed: 04/23/2008
landivar.jorge from unknown
Member Since:
04/07/2008

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Reviews
I am an international customer, and i dont use to buy if the seller dont have more options. I was very happy to find paypal in here. Wich is the way i use to use to buy in international places Overall Rating
5 Star Review
 
Date Reviewed: 12/12/2007
tomglista from unknown
Member Since:
12/03/2007

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Reviews
Best prices. Free shipping on orders over $89. Second time ordering from ACLenses. First time was perfect. I expect this to be also. Overall Rating
5 Star Review
 
Date Reviewed: 11/09/2007
ogalang from unknown
Member Since:
10/24/2007

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Reviews
postive, if you fulfill all that you indicate in your web. Overall Rating
5 Star Review
 
Date Reviewed: 10/15/2007
lush_cc from unknown
Member Since:
11/06/2005

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Reviews
Simple transaction. It was both easy and convenient. Overall Rating
5 Star Review
 
Date Reviewed: 02/26/2007
elizabeth from unknown
Member Since:
02/16/2007

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Reviews
Ordering was quick and easy. Overall Rating
5 Star Review
 
Date Reviewed: 02/21/2007
oakiewi from unknown
Member Since:
02/12/2007

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Reviews
Glad to see you carried the flip top cases for contact lenses. Can't find these in stores anywhere and the price was great. Shipping was a little high, but ordered more so I don't have to reorder. Overall Rating
4 Star Review
 
Date Reviewed: 02/07/2007
fadein from unknown
Member Since:
01/26/2007

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Reviews
Contact lenses received and in good condition; I will order from AC Lens again. Overall Rating
5 Star Review
 
Date Reviewed: 02/04/2007
tomglista from unknown
Member Since:
01/26/2007

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Reviews
easy and stright forward Overall Rating
4 Star Review
 
Date Reviewed: 02/02/2007
jessemir from unknown
Member Since:
01/17/2007

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Reviews
Good. Overall Rating
5 Star Review
 
Date Reviewed: 01/12/2007
acrhodes71 from unknown
Member Since:
01/03/2007

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Reviews
We'll see. Overall Rating
4 Star Review
 
Date Reviewed: 12/30/2006
dylanstearns from unknown
Member Since:
12/21/2006

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Reviews
The web site was easy to navigate and their prices were good. They had two coupon offers available as well, worth $55. Overall Rating
5 Star Review
 
Date Reviewed: 12/25/2006
om13079 from unknown
Member Since:
11/26/2006

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Reviews
GREAT JOB ........... KEEP IT UP!!!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 12/15/2006
Wolfgang83 from WI
Member Since:
11/29/2006

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Reviews
I will come back as a customer. Overall Rating
5 Star Review
 
Date Reviewed: 12/10/2006
cfishlaw from PA
Member Since:
12/14/2001

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Reviews
This is the same company as discountcontactlenses.com. I ordered from them on 6 prior occasions and have been satisfied each time. Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2006
michael.montefinise from unknown
Member Since:
11/24/2006

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Reviews
So far so good as long as I get my lenses as ordered its great. Arrived in about a week so it was very good. Overall Rating
4 Star Review
 
Date Reviewed: 12/03/2006
jljimenez from unknown
Member Since:
11/24/2006

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Reviews
I have not just received my order Overall Rating
3 Star Review
 
Date Reviewed: 11/17/2006
qtnatty from unknown
Member Since:
11/08/2006

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Reviews
So far I have nothing but praise for AC Lens... Overall Rating
4 Star Review
 
Date Reviewed: 11/12/2006
divya_uttam from unknown
Member Since:
11/02/2006

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Reviews
I found ac lens from a search on pricegrabber.com, where it was listed as the 2nd best in price. It should have been first. Its further discounts beyond free shipping + tax was not included. Also, for ordering 22 boxes, just 2 short of the 24 required for a rebate form, its frustrating. I got 2 previously form the doctor after the eye exam. Other than these drawbacks, the website itself was great. Thanks for the quick shopping experience! Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2006
pcnp from unknown
Member Since:
11/03/2006

View Member's:
Reviews
So far so good. I was pleased to see that the contacts were in stock and we wont have to wait several weeks for them! Thank You! Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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