| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 2 | 63 |
| Neutral (3) | 1 | 1 | 9 |
| Negative (1 or 2) | 0 | 1 | 5 |
| Total Reviews | 2 | 4 | 77 |
| Avg Rating | 4.00 |
3.50 |
4.36 |
| Address: | 33215 Transit Avenue Union City, CA 94587 - US |
|---|---|
| Website: | http://www.alancomputech.com |
| Business Hours: | 8:00 am - 4:30 pm M-F PST |
| Sales Phone: | 510-324-7600 |
| Service Phone: | 510-324-7600 |
| Sales Email: | sales@alancomputech.com |
| Cust Service Email: | sales@alancomputech.com |
| Date Reviewed: 10/21/2009 | ||
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lshrum from unknown Member Since: 10/05/2009 View Member's: Reviews |
This purchase seems to be going very smoothly. I have never ordered thru a PayPal account, but I hope it will be as easy and secure as I have been led to believe. |
Overall Rating |
| Date Reviewed: 09/14/2009 | ||
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dhydesr from unknown Member Since: 08/29/2009 View Member's: Reviews |
Seems to be straight forward |
Overall Rating |
| Date Reviewed: 08/06/2009 | ||
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jsolis from unknown Member Since: 07/21/2009 View Member's: Reviews |
good ------------------------------------------------------------------------------ |
Overall Rating |
| Date Reviewed: 05/27/2009 | ||
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ashley-pace from unknown Member Since: 05/18/2009 View Member's: Reviews |
Only merchant out of 12 who had the part I needed at a reasonable price. Re-evaluation: After accepting my order and sending a confirmation, I was then told the shipping costs would not be $3.00 as indicated but $8.03 on this $5.00 order. Item was 2 small plastic mounting bracket which could have been shipped in a simple mailing envelope by USPS. I agreed to pay the additional $5.03 because I needed the item. It has been over a week now and the package still has not arrived. Not very satisfied with this vendor any more since they raised the costs after the order was accepted and still have not delivered the item. |
Overall Rating |
| Date Reviewed: 05/07/2009 | ||
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rick.divita from unknown Member Since: 04/21/2009 View Member's: Reviews |
I would shop here again. |
Overall Rating |
| Date Reviewed: 05/07/2009 | ||
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tuffboystl from unknown Member Since: 06/09/2008 View Member's: Reviews |
Great Prices |
Overall Rating |
| Date Reviewed: 04/04/2009 | ||
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smith7823 from unknown Member Since: 02/08/2009 View Member's: Reviews |
I am a bit confused. I emailed this merchant asking a question and the merchant told me he couldn't sell to me and wouldnt answer my question without going through Ebay. I then went to this merchant's website. *** NOT EBAY *** and placed the order. I just hope the items I bought are for the right application. I received the items and one was damaged. I am sure it was damaged before shipping since the package and paking material were not damaged. This is VERY POOR business. DO NOT DEAL WITH Alan Computech International Retailer Response (04/16/2009): We received no notice of the damaged product, because if we had, we would have replaced or refunded your payment. We pride ourselves on excellent customer service and in treating them with undeniable courtesy. Please give us the chance to fix the problem, before leaving UNFAIR feedback. Thank you. |
Overall Rating |
| Date Reviewed: 03/25/2009 | ||
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mark from unknown Member Since: 03/16/2009 View Member's: Reviews |
Actually Pretty quick purchase . Didn't have to create an account. It's nine days later and I still have not received my order due to the signature required place on my order (not by me) now I have to drive 20 miles to pick it up, gee thanks! How convenient! |
Overall Rating |
| Date Reviewed: 02/11/2009 | ||
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orders from unknown Member Since: 11/19/2008 View Member's: Reviews |
I have used this merchant several times. It has always worked out well. |
Overall Rating |
| Date Reviewed: 08/26/2008 | ||
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vinothkp from unknown Member Since: 08/10/2008 View Member's: Reviews |
Item availability and placing the order was easy. The checkout process options were also good. The shipping prices could be worked on and reduced some more. It will attract more customers. |
Overall Rating |
| Date Reviewed: 07/23/2008 | ||
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margeryars from unknown Member Since: 01/10/2006 View Member's: Reviews |
Terms seem to indicate that refund is nigh to impossible if parts are not ok. |
Overall Rating |
| Date Reviewed: 07/04/2008 | ||
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Kingtelevoice from CA Member Since: 07/29/2005 View Member's: Reviews |
Could be easier to search through the web site... I couldn't find any other USB cables and had to sift through several results... |
Overall Rating |
| Date Reviewed: 06/20/2008 | ||
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clay.acker from unknown Member Since: 06/11/2008 View Member's: Reviews |
Alan had the parts I needed, but only as refurbished merchandise. The pictures helped greatly. I received the parts on time and they were exactly as ordered. |
Overall Rating |
| Date Reviewed: 04/18/2008 | ||
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butterkin from CA Member Since: 01/21/2008 View Member's: Reviews |
low price and you had an obscure product in stock |
Overall Rating |
| Date Reviewed: 03/31/2008 | ||
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encore from unknown Member Since: 02/24/2008 View Member's: Reviews |
Good quick service. No complaints. |
Overall Rating |
| Date Reviewed: 02/12/2008 | ||
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worldcallers from unknown Member Since: 01/27/2008 View Member's: Reviews |
They have some very strict rules for paying with international credit card. Would only accept Paypal. Put my order on hold while I complied. Sent me email with the rules in bold red underlined lettering. Looks intimidating. Sent very stern email because I was using international credit card. PR could be more professional. We chose the merchant becasue they had international in their name, but it would not appear they only want local business. |
Overall Rating |
| Date Reviewed: 02/06/2008 | ||
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ajlozano from FL Member Since: 01/21/2008 View Member's: Reviews |
This was purchased through eBay on 10/19/2005 |
Overall Rating |
| Date Reviewed: 02/02/2008 | ||
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mdcliftoncoxnet from AZ Member Since: 01/21/2008 View Member's: Reviews |
I discovered this item was defective on the 35th after purchase and was denied an RMA. Not thrilled, other than that, very good service. |
Overall Rating |
| Date Reviewed: 01/31/2008 | ||
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chrisr from unknown Member Since: 01/22/2008 View Member's: Reviews |
Good company - fast response and shipping! |
Overall Rating |
| Date Reviewed: 01/30/2008 | ||
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Beraglia from IN Member Since: 01/21/2008 View Member's: Reviews |
I've ordered from Alan Computech two or three times and they have provided nothing but the absolute best every single time. They are consistently at the top of their game with regards to product and service. |
Overall Rating |
| Date Reviewed: 01/30/2008 | ||
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sappha58 from unknown Member Since: 01/21/2008 View Member's: Reviews |
Worked fine for me. |
Overall Rating |
| Date Reviewed: 01/15/2008 | ||
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amowrey from unknown Member Since: 12/30/2007 View Member's: Reviews |
handling fees way too much; needed part on short notice, but won't use vendor again:-( |
Overall Rating |
| Date Reviewed: 12/29/2007 | ||
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rmacmt from unknown Member Since: 12/13/2007 View Member's: Reviews |
The only change I would mak is a connector pic or diag. to simplify verification of items listed with end connector types available. |
Overall Rating |
| Date Reviewed: 12/10/2007 | ||
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mcorlett from unknown Member Since: 11/01/2004 View Member's: Reviews |
Good transaction & price. |
Overall Rating |
| Date Reviewed: 12/05/2007 | ||
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skipperdog17 from FL Member Since: 06/16/2003 View Member's: Reviews |
Shipping & Handling fee is a rip off... |
Overall Rating |
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