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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 1 2 63
Neutral (3) 1 1 9
Negative (1 or 2) 0 1 5
Total Reviews 2 4 77
Avg Rating 4 Star Review
4.00
3.5 Star Review
3.50
4.5 Star Review
4.36
Address: 33215 Transit Avenue
Union City, CA 94587 - US
Website: http://www.alancomputech.com
Business Hours: 8:00 am - 4:30 pm M-F PST
Sales Phone: 510-324-7600
Service Phone: 510-324-7600
Sales Email: sales@alancomputech.com
Cust Service Email: sales@alancomputech.com

Alan Computech International

http://www.alancomputech.com

With PriceGrabber Since 05/09/2003


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Date Reviewed: 10/21/2009
lshrum from unknown
Member Since:
10/05/2009

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Reviews
This purchase seems to be going very smoothly. I have never ordered thru a PayPal account, but I hope it will be as easy and secure as I have been led to believe. Overall Rating
5 Star Review
 
Date Reviewed: 09/14/2009
dhydesr from unknown
Member Since:
08/29/2009

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Reviews
Seems to be straight forward Overall Rating
3 Star Review
 
Date Reviewed: 08/06/2009
jsolis from unknown
Member Since:
07/21/2009

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Reviews
good ------------------------------------------------------------------------------ Overall Rating
4 Star Review
 
Date Reviewed: 05/27/2009
ashley-pace from unknown
Member Since:
05/18/2009

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Reviews
Only merchant out of 12 who had the part I needed at a reasonable price. Re-evaluation: After accepting my order and sending a confirmation, I was then told the shipping costs would not be $3.00 as indicated but $8.03 on this $5.00 order. Item was 2 small plastic mounting bracket which could have been shipped in a simple mailing envelope by USPS. I agreed to pay the additional $5.03 because I needed the item. It has been over a week now and the package still has not arrived. Not very satisfied with this vendor any more since they raised the costs after the order was accepted and still have not delivered the item. Overall Rating
2 Star Review
 
Date Reviewed: 05/07/2009
rick.divita from unknown
Member Since:
04/21/2009

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Reviews
I would shop here again. Overall Rating
5 Star Review
 
Date Reviewed: 05/07/2009
tuffboystl from unknown
Member Since:
06/09/2008

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Reviews
Great Prices Overall Rating
5 Star Review
 
Date Reviewed: 04/04/2009
smith7823 from unknown
Member Since:
02/08/2009

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Reviews
I am a bit confused. I emailed this merchant asking a question and the merchant told me he couldn't sell to me and wouldnt answer my question without going through Ebay. I then went to this merchant's website. *** NOT EBAY *** and placed the order. I just hope the items I bought are for the right application. I received the items and one was damaged. I am sure it was damaged before shipping since the package and paking material were not damaged. This is VERY POOR business. DO NOT DEAL WITH Alan Computech International
Retailer Response (04/16/2009): We received no notice of the damaged product, because if we had, we would have replaced or refunded your payment. We pride ourselves on excellent customer service and in treating them with undeniable courtesy. Please give us the chance to fix the problem, before leaving UNFAIR feedback. Thank you.
Overall Rating
1 Star Review
 
Date Reviewed: 03/25/2009
mark from unknown
Member Since:
03/16/2009

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Reviews
Actually Pretty quick purchase . Didn't have to create an account. It's nine days later and I still have not received my order due to the signature required place on my order (not by me) now I have to drive 20 miles to pick it up, gee thanks! How convenient! Overall Rating
4 Star Review
 
Date Reviewed: 02/11/2009
orders from unknown
Member Since:
11/19/2008

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Reviews
I have used this merchant several times. It has always worked out well. Overall Rating
5 Star Review
 
Date Reviewed: 08/26/2008
vinothkp from unknown
Member Since:
08/10/2008

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Reviews
Item availability and placing the order was easy. The checkout process options were also good. The shipping prices could be worked on and reduced some more. It will attract more customers. Overall Rating
5 Star Review
 
Date Reviewed: 07/23/2008
margeryars from unknown
Member Since:
01/10/2006

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Reviews
Terms seem to indicate that refund is nigh to impossible if parts are not ok. Overall Rating
5 Star Review
 
Date Reviewed: 07/04/2008
Kingtelevoice from CA
Member Since:
07/29/2005

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Reviews
Could be easier to search through the web site... I couldn't find any other USB cables and had to sift through several results... Overall Rating
5 Star Review
 
Date Reviewed: 06/20/2008
clay.acker from unknown
Member Since:
06/11/2008

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Reviews
Alan had the parts I needed, but only as refurbished merchandise. The pictures helped greatly. I received the parts on time and they were exactly as ordered. Overall Rating
5 Star Review
 
Date Reviewed: 04/18/2008
butterkin from CA
Member Since:
01/21/2008

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Reviews
low price and you had an obscure product in stock Overall Rating
4 Star Review
 
Date Reviewed: 03/31/2008
encore from unknown
Member Since:
02/24/2008

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Reviews
Good quick service. No complaints. Overall Rating
5 Star Review
 
Date Reviewed: 02/12/2008
worldcallers from unknown
Member Since:
01/27/2008

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Reviews
They have some very strict rules for paying with international credit card. Would only accept Paypal. Put my order on hold while I complied. Sent me email with the rules in bold red underlined lettering. Looks intimidating. Sent very stern email because I was using international credit card. PR could be more professional. We chose the merchant becasue they had international in their name, but it would not appear they only want local business. Overall Rating
4 Star Review
 
Date Reviewed: 02/06/2008
ajlozano from FL
Member Since:
01/21/2008

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Reviews
This was purchased through eBay on 10/19/2005 Overall Rating
5 Star Review
 
Date Reviewed: 02/02/2008
mdcliftoncoxnet from AZ
Member Since:
01/21/2008

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Reviews
I discovered this item was defective on the 35th after purchase and was denied an RMA. Not thrilled, other than that, very good service. Overall Rating
3 Star Review
 
Date Reviewed: 01/31/2008
chrisr from unknown
Member Since:
01/22/2008

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Reviews
Good company - fast response and shipping! Overall Rating
5 Star Review
 
Date Reviewed: 01/30/2008
Beraglia from IN
Member Since:
01/21/2008

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Reviews
I've ordered from Alan Computech two or three times and they have provided nothing but the absolute best every single time. They are consistently at the top of their game with regards to product and service. Overall Rating
5 Star Review
 
Date Reviewed: 01/30/2008
sappha58 from unknown
Member Since:
01/21/2008

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Reviews
Worked fine for me. Overall Rating
5 Star Review
 
Date Reviewed: 01/15/2008
amowrey from unknown
Member Since:
12/30/2007

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Reviews
handling fees way too much; needed part on short notice, but won't use vendor again:-( Overall Rating
2 Star Review
 
Date Reviewed: 12/29/2007
rmacmt from unknown
Member Since:
12/13/2007

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Reviews
The only change I would mak is a connector pic or diag. to simplify verification of items listed with end connector types available. Overall Rating
5 Star Review
 
Date Reviewed: 12/10/2007
mcorlett from unknown
Member Since:
11/01/2004

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Reviews
Good transaction & price. Overall Rating
5 Star Review
 
Date Reviewed: 12/05/2007
skipperdog17 from FL
Member Since:
06/16/2003

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Reviews
Shipping & Handling fee is a rip off... Overall Rating
3 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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