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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 3 244
Neutral (3) 0 0 17
Negative (1 or 2) 0 2 148
Total Reviews 0 5 409
Avg Rating Not Rated
3.5 Star Review
3.40
3.5 Star Review
3.44
Address: 1200 12th Avenue S
Seattle, WA - 98144 - US
Website: http://www.amazon.com
Business Hours: n/a
Sales Phone: n/a
Service Phone: 800-201-7575
Sales Email: n/a
Cust Service Email: orders@amazon.com

Amazon.com

http://www.amazon.com


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Date Reviewed: 10/28/2008
mindypin from TX
Member Since:
01/12/2005

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I just bought a huge TV from them, and I am so very impressed. They shipped it promptly and for FREE, and it was white glove service. The delivery company got it here several days sooner than promised and they brought the TV all the way into my living room. Not only that, when the TV arrived in town the delivery company called me and gave me the driver's cell phone number so I could contact him that night after hours to arrange delivery for the following day. I am so very impressed. I have spent thousands of dollars at Amazon.com over the years, and overall my experiences have been very pleasant. I am just so happy! :-) Overall Rating
5 Star Review
 
Date Reviewed: 10/24/2008
techslug from CA
Member Since:
10/24/2008

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I always get my books from Amazon, and sometimes use them for other random items to save doing a bunch of little errands around town. I've never had anything but a good experience with this company, and my latest order was nothing different. Had about 10 books delivered pretty quickly - free shipping too. No issues, no need to ask questions, no nothing (bad, that is). Just a big selection of everything and easy tracking of my order. I'll be back again for sure. Overall Rating
5 Star Review
 
Date Reviewed: 10/23/2008
thinmaninrenton from WA
Member Since:
10/23/2008

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As usual - amazon was the lowest price and the fastest delivery of all the online stores I buy from. Overall Rating
5 Star Review
 
Date Reviewed: 09/28/2008
nightsky1 from UT
Member Since:
09/28/2008

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I've been buying from Amazon and their 3rd party sellers for at least ten years. In all those years, I've only had a couple of minor problems, but they have always been corrected quickly and to my satisfaction. I've purchased everything from vacuum cleaners, to cameras, VCR's, small kitchen appliances, and power tools. And lots of books and movies. Even a couple of pans and a set of dishes! I don't remember that anything was ever delivered broken, but one item was delivered late after I paid for express shipping. Amazon bent over backwards to make up for it. If buyers will read the shipping information carefully, there shouldn't be any surprises in the charges. I use their priority shipping service, which has been really great! I'm giving them 5 stars without reservation. Overall Rating
5 Star Review
 
Date Reviewed: 09/08/2008
jersey girl from unknown
Member Since:
08/27/2008

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Very pleased with Amazon.com. Always speedy delivery and well packaged when shipped. Will be doing business with them again, and telling all my friends too!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 09/01/2008
masked1 from unknown
Member Since:
09/01/2008

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reading some of the reviews i just had to post being a long time amazon customer of the many orders i have placed with them i have never had an mayjor problems most of the complaints im reading are about shipping and if they would just read whats posted on the screen more carefully they wouldnt of had a problem. myself i will still shop at amazon any time i need an item even if i do hit an order that messes up somehow can happen anywhere . Overall Rating
5 Star Review
 
Date Reviewed: 08/27/2008
rz8168 from CA
Member Since:
11/10/2002

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I had so many problems with their shipment because they were "POORLY" packaged, and damaged my order. Then Amazon decided closed my account unreasonably. "A careful review of your account indicates you've experienced an extraordinary number of incidents with your orders and corresponding shipments." "Effective immediately, your Amazon.com account is closed and you are no longer able to shop in our store. I am very sorry for any disappointment this may cause. Please know that any accounts related to yours have also been closed. If you were to open a new account, the same will result and it will also be closed. In the event that you attempt to do so, we will not accept the return of any additional orders, nor will we issue further refunds in connection with any future orders. We appreciate your cooperation in refraining from using our web site." Now I still have $250 motherboard received defected from them and cannot return to them for refund. They are simply sucks! Overall Rating
1 Star Review
 
Date Reviewed: 08/19/2008
ibmmak from PA
Member Since:
07/23/2003

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I placed an order of a Toshiba laptop U405-S2856 on August 12th, and on 19th, I received an email saying that they did not have what I ordered in stock and thus there is no way they cannot deliver by the estimated shipping date. Horrible experience and horrible attitude. They should have let me know much earlier. This is my first serious disappointment with Amazon (I had minor problems before but I game them a slack, based on the average decent record). Overall Rating
1 Star Review
 
Date Reviewed: 08/06/2008
mailmanraiderfan from NJ
Member Since:
01/30/2004

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Others have had trouble with amazon.com but this is my third order and all have shipped and arrived without problems. Overall Rating
4 Star Review
 
Date Reviewed: 07/28/2008
shakespearechick from MO
Member Since:
07/28/2008

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Reviews
Amazon.com said it had the Screwpull wine cork puller in stock. When I bought it, they admitted that it would not deliver for 2-6 MONTHS. Caveat emptor (let the buyer beware). Overall Rating
1 Star Review
 
Date Reviewed: 06/02/2008
fossilboyz from unknown
Member Since:
05/31/2008

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(Edited June 02nd by fossilboyz)  When I saw the "Free Shipping" I click it, and I thought it must be true coz this company is so big that nobody will have any doubt. I bought the Escort 9500i radar detector, and it says I could aslo purchase a window mount. It seems like a package for me, but it wasn't. Amazon charged me seperately for the radar and window mount. A shipping fee $10 for the windown mount for the 2 days express. and another $7 for the radar. This is totally bs, coz it says "FREE SHIPPING" wth??? such a rip off. Overall Rating
2 Star Review
 
Date Reviewed: 04/14/2008
docsfella from NY
Member Since:
10/26/2006

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super product, great price, highly reliable and efficient seller Overall Rating
5 Star Review
 
Date Reviewed: 03/31/2008
catsmoffit from NY
Member Since:
03/31/2008

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Reviews
I am very disappointed. I searched for the best price for the item I was looking for and found that Amazon.com had the best promising free shipping. When I received confirmation of my order there was a charge of 4.50 for shipping. I think this is a gross misrepresentation! Overall Rating
2 Star Review
 
Date Reviewed: 02/25/2008
mailmanraiderfan from NJ
Member Since:
01/30/2004

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Smooth transaction. Received there free shipping offer. All items were packed together great and came in one shipment. Will purchase from merchant again. Overall Rating
4 Star Review
 
Date Reviewed: 02/20/2008
Dougw316 from TX
Member Since:
02/14/2008

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Reviews
I've made several purchases from Amazon. Most have been with their market sellers or whatever they're called that indicates they are not a direct part of Amazon. While shipping/tracking and promises have been kept. Who the heck packages this stuff for shipping? In every case the packaging has been demolished with the contents surviving. Not so on this last order a contractor grade tripod with elevating platform. This time the bottom of the box was nothing but tape. Tbottom of the box wasn't there when they shipped it. Someone simply kept wrapping clear shipping tape around it until there was this little shipping tape window on the bottom of the box. It was shipped in the manufactures box which is clearly designed to be placed in a sturdier box with several others. This time the contents did not survive. A broken crank for the elevation platform and missing rubber protectors for the feet. For me the risk is not worth the gain. There or other internet seller that do a much better job a2z Overall Rating
2 Star Review
 
Date Reviewed: 02/20/2008
music7 from AZ
Member Since:
02/06/2008

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Reviews
Excellent service and products. I ordered a DVD on a Sunday to be shipped by USPS and even with Monday being a holiday I still recieved it on Tuesday. You can't beat that. Overall Rating
5 Star Review
 
Date Reviewed: 02/07/2008
gtownjb from unknown
Member Since:
01/18/2008

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Reviews
I have made many purchases from this merchant and will definitely make purchases from Amazon.com in the future. Overall Rating
5 Star Review
 
Date Reviewed: 02/04/2008
msmac8 from TX
Member Since:
02/04/2008

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Reviews
For at least 10 years I have ordered through Amazon or more recently their market place sellers. I have found items in new to near new for lower prices than available through nearly any other source including ebay. And regular shipping has been either free or less than $4.00 (about 1/2 to 1/3 of ebay.) I have never received a poor quality item even when used. Many used items are as low as $0.01. I have never had a sales tax charged, and shipping has always been timely, even if a package or two have been poorly packed and/or wrapped. I have never even had to call customer service. The only two problems I ever had were self-inflicted by clicking incorrectly. I buy from Amazon wnenever possible. Overall Rating
5 Star Review
 
Date Reviewed: 02/04/2008
spiritchick from NJ
Member Since:
01/17/2008

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Reviews
I love shopping at amazon.com. I never have a problem with delivery and almost always have a pleasant shopping experience. Shipping and handling a little high but sometimes the price more than compensates for high S&H Overall Rating
5 Star Review
 
Date Reviewed: 01/16/2008
fei07 from CA
Member Since:
01/16/2008

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Reviews
Amazon had a very good price on this Samsung 46 inch LCD TV. The TV was delivered in good condition by Eagle. However, I had to contact them myself to schedule a delivery date. I am very happy with the performance of the TV and believe I got a very good deal. Overall Rating
4 Star Review
 
Date Reviewed: 01/05/2008
DH21187 from NY
Member Since:
06/20/2001

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Reviews
When I found this product on www.pricegrabber.com Amazon advertised it as free shipping and no tax. After I placed the order the site it then added in the tax and charged me $3.95 for shipping, which is a scam. Overall Rating
1 Star Review
 
Date Reviewed: 12/31/2007
cherskiy from TX
Member Since:
12/31/2007

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Reviews
I just registered with pricegrabber to let you know what a wonderful company I think amazon.com is. Seeing the number of negative reviews was really disappointing to me because I have been ordering from them regularly for several years now and I have never had a problem. Many of the negative reviews seem to focus on shipping. A few things should be taken into account here. First of all, you can choose to order from Amazon itself or from a distributor that deals through their site. Some people may have mistaken the ability to choose as a merchant that was amazon. Don't get me wrong, the merchants dealing through them are usually good, but they aren't amazon. Also, sometimes Amazon has an item on backorder and you really do have to pay close attention to when it will be ship. Their free shipping does take a few days to send, but I have upgraded to Amazon Prime and, for an annual fee, I get free two day shipping. After years of ordering, I believe they are a great company! Overall Rating
5 Star Review
 
Date Reviewed: 12/29/2007
tarbolaez from FL
Member Since:
06/09/2001

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Reviews
I'm shocked at the amount of reviews and venom I see here. I have ordered from Amazon for years and became a Prime member last year. I know that I have ordered more times than the amount of reviews I see here - and I am just one person. I have never had a problem with Amazon that was not immediately taken care of to my satisfaction. The only problem I did have was when I ordered through their one of their Market Place vendors, and then Amazon backed me up - issued me a credit and made the person/company sit up and pay attention to my complaints. You do have to be a smart shopper and read the small print - anywhere. Honestly, even if there is only a difference of a couple dollars, I too usually will order from Amazon because I trust them. Overall Rating
5 Star Review
 
Date Reviewed: 12/27/2007
jlc10023 from unknown
Member Since:
02/20/2006

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Reviews
I am in love with Amazon! signed up for Prime Shipping (with the high postal rates now, 8-10 orders and it pays for itself) Everything ordered for Christmas arrived in 2-3 days in perfect condition. Low prices, prime shipping and no tax make it a no brainer. Overall Rating
5 Star Review
 
Date Reviewed: 12/26/2007
kubaczek from NY
Member Since:
11/12/2004

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Reviews
I ordered Canon PowerShot S5 IS at 9pm, December 22, received at 9am Dec, 24th. Free shiping, no tax, price $319 minus $30 for paying with Amazon Visa =$290, not bad. No complains. We'll do more business. Overall Rating
5 Star Review
 
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