Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 40 |
| Neutral (3) | 0 | 0 | 2 |
| Negative (1 or 2) | 1 | 3 | 37 |
| Total Reviews | 1 | 3 | 79 |
| Avg Rating |  1.00 |
1.00 |
 2.96 |
| Address: | , NY - US |
|---|---|
| Website: | http://www.americanhomeplus.com |
| Business Hours: | M-F: 9AM - 6PM |
| Sales Phone: | 877-510-0101 |
| Service Phone: | 877-510-0101 |
| Sales Email: | info@americanhomeplus.com |
| Cust Service Email: | info@americanhomeplus.com |
AmericanHomePlus
http://www.americanhomeplus.com| Date Reviewed: 09/18/2009 | ||
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Carl1227 from FL Member Since: 09/18/2009 View Member's: Reviews |
Ease of purchase, speed of delivery (3 days), no tax (not in NY) and no charge for shipping (order over $195) makes AmericanHomePlus a terrific online retailer. I would highly recommend this company. |
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| Date Reviewed: 09/24/2009 | ||
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goodman from unknown Member Since: 09/08/2009 View Member's: Reviews |
this is our first order so we'll see |
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| Date Reviewed: 10/10/2009 | ||
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kikofranco_ from unknown Member Since: 09/24/2009 View Member's: Reviews |
We'll see what happens.... |
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| Date Reviewed: 10/16/2009 | ||
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mespinosa from unknown Member Since: 09/30/2009 View Member's: Reviews |
This is a great place to buy higher-end items for remodeling projects. The prices are much more fair that what the contractor offers. Also, there is no sales tax for my area, so this is an additional saving of almost 10%! |
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| Date Reviewed: 10/21/2009 | ||
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kikofranco_ from unknown Member Since: 09/24/2009 View Member's: Reviews |
We'll see what happens.... |
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| Date Reviewed: 11/15/2009 | ||
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larryheine from VA Member Since: 11/25/2003 View Member's: Reviews |
No shipping options, can't change e-mail address, can't copy billing address to shipping address |
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| Date Reviewed: 12/10/2009 | ||
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portl from unknown Member Since: 11/24/2009 View Member's: Reviews |
So far so good. I had one issue and followed up by a call and was immediately helped by a nice person. |
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| Date Reviewed: 12/26/2009 | ||
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jayjoejr from unknown Member Since: 12/10/2009 View Member's: Reviews |
Plenty of hard to find items. |
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| Date Reviewed: 01/29/2010 | ||
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ebhenry0267 from unknown Member Since: 01/13/2010 View Member's: Reviews |
I will better be able to comment after receiveing the item I ordered. |
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| Date Reviewed: 02/24/2010 | ||
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daddyswete02 from unknown Member Since: 02/15/2010 View Member's: Reviews |
The process of getting the right cabinet pulls for the different rooms was made very easy and fast with your web site we will only shop this way from now on. |
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| Date Reviewed: 03/02/2010 | ||
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rrearick from unknown Member Since: 02/14/2010 View Member's: Reviews |
good but would prefer more navigation choices |
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| Date Reviewed: 03/06/2010 | ||
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mdjohns from unknown Member Since: 01/18/2003 View Member's: Reviews |
Placed an order for a bath light, it's been over 5 weeks and I have not been given any updates. I called to cancel my order two separate times and was given the run-around. Now I have a case open with AMEX to get my money back. |
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| Date Reviewed: 03/13/2010 | ||
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tesatutro@msn.com from unknown Member Since: 08/11/2009 View Member's: Reviews |
goodsssssssssssssssssssssssssssssssssssssssss |
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| Date Reviewed: 03/14/2010 | ||
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mlm110704 from unknown Member Since: 12/19/2007 View Member's: Reviews |
This time the items seemed to take a while to be delivered with very little contact from the time items were ordered to the time they were shipped. When I called to find out, I got great service. I have ordered from this vendor in the past. Two items were damaged and they immediately took steps to order me new items. Overall a great experience and I will order from them again. |
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| Date Reviewed: 03/19/2010 | ||
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jedend2 from MD Member Since: 03/19/2010 View Member's: Reviews |
I would never order from this company again -- in fact, I have just ordered a similar item locally. The original item, which was promised within a few weeks, was "placed under a pile of papers at the distributor" and was longer available. I had to telephone them to learn this. Then the customer service person promised she would see if the item could be shipped directly from another distributor. Again I was not notified of what was happening. Fed Ex called to deliver the item, but I was never notified that the item had shipped. BEWARE of this company. They promise but cannot deliver. |
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| Date Reviewed: 03/25/2010 | ||
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sinner1900 from unknown Member Since: 09/21/2009 View Member's: Reviews |
The order pictured a pull & backplate.However, only the pull came. The company did not respond to my email re this issue & their phone rang & just discoconnected on the 2 occasions I tried to call. Had to order the backplate elsewhere. |
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| Date Reviewed: 03/28/2010 | ||
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drdgator from FL Member Since: 09/21/2005 View Member's: Reviews |
would recommend to friend |
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| Date Reviewed: 04/07/2010 | ||
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mcgkerry from unknown Member Since: 04/07/2010 View Member's: Reviews |
They had the lowest price, bing cash back and discount codes |
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| Date Reviewed: 04/13/2010 | ||
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namooadare from GA Member Since: 04/13/2010 View Member's: Reviews |
Thier prices are very reasonable and they have agents working till 10pm which is a plus! |
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| Date Reviewed: 04/17/2010 | ||
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homedetective from unknown Member Since: 04/01/2010 View Member's: Reviews |
The shopping cart and ordering process went very smoothly. It was easy to edit addresses during checkout. |
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| Date Reviewed: 05/05/2010 | ||
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rippedoff510 from AL Member Since: 05/05/2010 View Member's: Reviews |
Placed order for item listed as in-stock. Credit card was charged immediately, but now when I called to find out why it had not shipped I am told the item is on backorder. I ask for a credit and to cancel the order, but was given a run-around about them having to "escillate the issue first". Now working with my credit card company to get the charges removed from my bill. Would never recommend this place to anyone!!! |
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| Date Reviewed: 05/19/2010 | ||
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jpwalkerosa from unknown Member Since: 05/19/2010 View Member's: Reviews |
website fairly easy to negotiate |
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| Date Reviewed: 05/26/2010 | ||
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adanker from CA Member Since: 09/10/2005 View Member's: Reviews |
This company has great prices. They also waived their re-stocking fee when I needed to cancel a portion of my order to upgrade to different fixtures. |
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| Date Reviewed: 05/28/2010 | ||
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justabonehead from FL Member Since: 05/28/2010 View Member's: Reviews |
Web page for item made it look like more was included than actually was. No "must be purchase seperately" or "not included" disclaimers. References to non included items in produc overview and product details sections as well as in pictures. Order confirmation that indicated "Please Note: Some items have not been shipped yet. You will receive this information in a separate email" when in fact there was only one item being shipped. Rude customer service that didn't respond to emails or left you on hold for long periods of time. Didn't try at all to work out a resolution, but said I could return for 40% re-stocking fee (over $260) or exchange for a different item paying in full (over $700) while waiting weeks to receive a partial refund on the orginal order. Why would anyone give them more money when they so abused the original order? Buyer beware! |
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| Date Reviewed: 06/11/2010 | ||
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khoihuynh from FL Member Since: 06/11/2010 View Member's: Reviews |
(Edited June 11th by khoihuynh) Satisfactory, my only grip is it took a month for my fan to come in. |
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