| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 0 |
| Neutral (3) | 0 | 0 | 1 |
| Negative (1 or 2) | 0 | 0 | 0 |
| Total Reviews | 0 | 0 | 1 |
| Avg Rating | Not Rated |
Not Rated |
3.00 |
| Address: | 7 Times Square 13th Floor New York, NY 10036 - US |
|---|---|
| Website: | http://anntaylorloft.rdr.channelintellig ... |
| Business Hours: | n/a |
| Sales Phone: | 1-800-342-5266 |
| Service Phone: | 1-800-342-5266 |
| Sales Email: | n/a |
| Cust Service Email: | n/a |
| Date Reviewed: 09/18/2008 | ||
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silly129 from unknown Member Since: 07/30/2007 View Member's: Reviews |
Ordering from the Ann Taylor Loft website is very easy and they always seem to have a deal going on. I love shopping by size, I can always narrow down my selections based on their inventory. I tried to cancel my order about an hour after I completed the transaction on the web, but the customer service rep told me it was already in process. I found it odd that after I was notified that my package is on its way, I got an email saying that one of the items was not available and that my account would be credited. When I received my package 10 days later (flat shipping fee of $6), I was disappointed that my savings cards ($25 off $50 on next purchase) were not included in the order. I called in and was told that they ran out, so they made a note in my account to give me the discount for my next phone order. This was a bummer, since I prefer to shop on the web instead of the phone. They did give me free shipping for the inconvenience. |
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