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I'M SHOPPING FOR IN All Products Appliances Auto Parts Babies & Kids Books Cameras Clothing Computers Electronics Flowers & Gifts Furniture Grocery & Gourmet Health & Beauty Indoor Living Industrial Supply Jewelry & Watches Magazines Movies Music Musical Instruments Office Outdoor Living Software Sporting Goods Toys Video Games

Date Reviewed: 10/17/2009
matt9863743 from CA Member Since: 10/17/2009 View Member's: Reviews	I ordered patio furniture - listed as "in stock" and have received nothing in over 5 months. It took 2 inquiries to get a status update - the "warehouse made a mistake" and I was twice given ship dates on the now backordered furniture. I finally had to cancel the order to get my money back - the billing department, of course, took my $$$ as soon as I ordered. Aqua Superstore was never apologetic or attempted to fix the problem - all they did was take my money.	Overall Rating
Date Reviewed: 09/29/2009
lonoman from NC Member Since: 09/29/2009 View Member's: Reviews	Two words: Stay Away. Horrible. Ordered 9/25/09 after sales rep confirmed both items in stock and ready to ship. He said they'd ship 9/29 at the absolute latest. Never rec'd order emails. Saw that my CC had been charged full amount. Followed up with same rep. Now he told me they are not in stock and won't be til 10/7. Of course, I immediately cancelled my order but who knows the charge would have likely occurred nearly two weeks before the products shipped. My opinion is that this is a very shady outfit and this is the rule not the exception. Just look around the internet to hear other stories as well as the Better Business Bureau history. Not good. And definately not worth saving a few bucks. I learned my lesson bigtime. Never trust an unknown vendor without researching them first.	Overall Rating
Date Reviewed: 05/27/2009
samgamb from unknown Member Since: 11/04/2006 View Member's: Reviews	everthing was in order no damages	Overall Rating
Date Reviewed: 05/16/2009
deperry from FL Member Since: 07/27/2005 View Member's: Reviews	Do not like the idea of having to pay shipping and then a handling fee. The "fee" should be included in price. Purchased because of $10 off coupon to offset shipping and fees.	Overall Rating
Date Reviewed: 04/26/2009
linvan from unknown Member Since: 04/15/2009 View Member's: Reviews	Website was easy to surf. No explanation for additional #3.95 handling fee.	Overall Rating
Date Reviewed: 04/24/2009
Papahad from unknown Member Since: 12/29/2005 View Member's: Reviews	Appears to be the most reasonable as far as product price and shipping	Overall Rating
Date Reviewed: 04/23/2009
g_fingadoiv from unknown Member Since: 08/22/2007 View Member's: Reviews	provided the product arrives on time and in good shape, I'm delighted & will use this site for all my future pool related orders!	Overall Rating
Date Reviewed: 03/26/2009
proudshopper48 from unknown Member Since: 03/26/2009 View Member's: Reviews	I buy from Aquasuperstore all the time and always get excellent customer service through their Live Chat Service. Orders are always delivered promptly as promised! Highly Recommended!	Overall Rating
Date Reviewed: 01/13/2009
jusme922 from CA Member Since: 01/13/2009 View Member's: Reviews	on 12-22-08 I ordered a yard fountain and 2 weeks later when I received it it was nothing as pictured and less than half the size as stated. The one I was sent belonged on a desk it was so small- I could have bought it at the dollar store. Very dissapointed with customer service when I called to ask where my 400.00 dollar fountain was. I was on hold for over a half hour and got transfered 3 times! My credit card finally showed a refund over a week later and they refused to pay the shipping cost to ship the fountain I received back	Overall Rating
Date Reviewed: 10/23/2008
seasons512 from FL Member Since: 10/23/2008 View Member's: Reviews	Got my item very fast, and they had such an outstanding selection of products. I will definitly be back to buy more.	Overall Rating
Date Reviewed: 10/20/2008
Butterflydancing from FL Member Since: 10/20/2008 View Member's: Reviews	The product selection is outstanding and prices are great. I will definitely continue doing business with Aqua.	Overall Rating
Date Reviewed: 10/20/2008
donasmith from FL Member Since: 10/20/2008 View Member's: Reviews	Great company! When I received the item I had a question & customer service was VERY helpful. I highly recommend this company!	Overall Rating
Date Reviewed: 03/27/2006
mdlassman from FL Member Since: 05/14/2003 View Member's: Reviews	Very prompt and courteous service. Went out of their way to ensure satisfaction. Would definitely purchase again. Highly reccommended merchant.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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