| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 5 | 12 | 666 |
| Neutral (3) | 0 | 0 | 27 |
| Negative (1 or 2) | 0 | 0 | 57 |
| Total Reviews | 5 | 12 | 750 |
| Avg Rating | 5.00 |
5.00 |
4.46 |
| Address: | Syracuse Rd Syracuse, NY - US |
|---|---|
| Website: | http://www.authorizedelectronics.com |
| Business Hours: | 10am-6pm Mon-Fri |
| Sales Phone: | 800-847-3180 |
| Service Phone: | 800-847-3180 |
| Sales Email: | authelectronics@aol.com |
| Cust Service Email: | authelectronics@aol.com |

| Date Reviewed: 02/11/2009 | ||
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rick_erickson from unknown Member Since: 12/17/2008 View Member's: Reviews |
The web site was very easy to use. I asked for 5-7 day shipping for a small fee. My only question is how long will it take until it is shipped. I understand that once UPS has the items it will take 5-7 days, but how long will it take for UPS to receive the items? It did take 5-7 "Non-Holiday" Days. Hence 12 days and not 5-7 days. I did recieve this package after Christmas when I hoped to receive it before Christmas. Disapointed about that and the fact that that was not clear until after I spoke with customer service. Customer service was great! Answered my questions practically before I asked them. |
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| Date Reviewed: 02/11/2009 | ||
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justme2162 from unknown Member Since: 01/26/2009 View Member's: Reviews |
good so far |
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| Date Reviewed: 02/10/2009 | ||
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m.edginton from unknown Member Since: 01/25/2009 View Member's: Reviews |
Great so far. |
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| Date Reviewed: 01/29/2009 | ||
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fwarren from unknown Member Since: 11/22/2007 View Member's: Reviews |
I ordered speakers from them and they said they had them in stock. I paid $8 extra for 2 day delivery because I was remodelling and wanted to install them in the walls. 5 days later they call to say the order is on hold and it would be at least another week. I will NEVER buy from them again. |
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| Date Reviewed: 01/27/2009 | ||
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Stellarvs from CO Member Since: 01/27/2009 View Member's: Reviews |
Received my order (amplifier) on time as indicated. Upon receipt, noticed the manufacturer's packaging had been previously opened. Following installation discovered that the HDMI inputs do not work properly. AE indicated that the package needs to be sent to a repair shop for inspection and if it is confirmed that the product is deffective a new one will be sent. Has anyone had any issues with this process? I am uncomfortable with sending in a piece of equipment on the assumption that someone on the other end of the line will a) agree with the problem and b) process the return. Retailer Response (01/28/2009): Dear Customer, if the amplifier proves to be defective, we will replace it at no charge.We stand behind our defect policy 100 percent. |
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| Date Reviewed: 01/27/2009 | ||
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laronoff from TX Member Since: 11/16/2003 View Member's: Reviews |
Very easy to work with. |
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| Date Reviewed: 01/27/2009 | ||
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suryovonny from CA Member Since: 04/17/2005 View Member's: Reviews |
Excellent website |
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| Date Reviewed: 01/27/2009 | ||
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Steve from TX Member Since: 12/22/2008 View Member's: Reviews |
Website has no complicated or overly detailed webpages and is easy to use. |
Overall Rating |
| Date Reviewed: 01/27/2009 | ||
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BobSimms from unknown Member Since: 12/17/2008 View Member's: Reviews |
Questionable! Retailer Response (01/28/2009): We dont understand.Your order was received on 12/17, shipped on 12/18 and received by you on 12/22. We think thats great service. If there is a problem, please contact Chris in customer service at 800-847-3180. Thank you, Authorized Electronics.com |
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| Date Reviewed: 01/27/2009 | ||
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Carmax11 from unknown Member Since: 12/03/2008 View Member's: Reviews |
IF EVERYTHING GOES THROUGH, IT'S WAS A VERY SIMPLE PROCESS AND WILL BE USING THEM IN THE FUTURE. I READ WHAT OTHER CUSTOMERS HAD TO SAY BEFORE I MADE THE DECISION TO DO BUSINESS WITH THEM. VERY POSITIVE OVER ALL. BEING IN THE RETAIL BUSINESS MYSELF, YOU CAN'T PLEASE EVERYONE. |
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| Date Reviewed: 01/27/2009 | ||
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Jacqui.Verrall from unknown Member Since: 12/24/2008 View Member's: Reviews |
I want items shipped to my boyfriend in the USA but my billing address is in Australia, so there is no option for that on the website - so I had to call - no one could help! Retailer Response (01/28/2009): Dear Customer,we can only accept credit cards billed in the USA.We appologize for any inconvenience this may have caused you. |
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| Date Reviewed: 01/27/2009 | ||
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tcdoorman from unknown Member Since: 01/03/2009 View Member's: Reviews |
Love the site. So easy to compare models and prices. We compared prices in stores ( on sale) and got the best buy with you!! Second 40 inch Sony we have bought in W series and love it. We paid a lot more for the first one at a discount store. |
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| Date Reviewed: 01/26/2009 | ||
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robz67 from unknown Member Since: 01/17/2009 View Member's: Reviews |
Everything was as advertised and shipped quickly. Thanks. |
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| Date Reviewed: 01/25/2009 | ||
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cartert from unknown Member Since: 01/16/2009 View Member's: Reviews |
Ease of placing an order and getting order status was simple and straight forward. I'm pleased enough with this merchant that I've been back twice to see what they've had on-hand. I intend to use them for future purchases assume they have what I'm after. |
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| Date Reviewed: 01/25/2009 | ||
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Kureskitten from unknown Member Since: 12/09/2008 View Member's: Reviews |
oRDER WAS DELIVERED PROMPTLY AND GOOD CONDITION |
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| Date Reviewed: 01/23/2009 | ||
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surfpunk21 from unknown Member Since: 01/14/2009 View Member's: Reviews |
They got our order out fast even though it was right in the middle of the new years holiday week. The item arrived in perfect condition and was just as described. They also had the lowest price around. Ill be back next time I need something else. |
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| Date Reviewed: 01/22/2009 | ||
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Cluso17 from FL Member Since: 01/12/2009 View Member's: Reviews |
Very pleased with the Sony TV I purchased. The lowest price available and shipping was free. The TV was delivered in perfect condition and is working fine. Will definitely check them out when making my next purchase. |
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| Date Reviewed: 01/21/2009 | ||
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jetskerr from unknown Member Since: 12/03/2008 View Member's: Reviews |
I was skeptical of the pricing for being an internet company. In checking pricing at Circ--t C--y 30% off bankrupcy sale, pricing here was still lower on Sony items. I upgraded my Sony Home Receiver here to a higher rated model and paid pricing simular to lower rated Sony receivers in brick & block stores. I assume that their return stocking charges are because they must work at very tight margins. If you want name brand products using factory warranty buy it here. If you want easy to return items and pay higher prices buy it at brick and block stores. Very satisfied and will recommend this site to others. |
Overall Rating |
| Date Reviewed: 01/20/2009 | ||
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lferrara from PA Member Since: 06/30/2005 View Member's: Reviews |
good so far! |
Overall Rating |
| Date Reviewed: 01/20/2009 | ||
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timetoopartyyy1 from unknown Member Since: 12/11/2008 View Member's: Reviews |
ok |
Overall Rating |
| Date Reviewed: 01/20/2009 | ||
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karlthiede from unknown Member Since: 12/30/2008 View Member's: Reviews |
Authorized Electronics Is the best, right down to shipping at a GREAT PRICE!! I told a friend and he also bought from Authorized Electronics because of the price. GREAT PRICE GREAT SERVICE!! |
Overall Rating |
| Date Reviewed: 01/20/2009 | ||
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twomemos from FL Member Since: 10/04/2004 View Member's: Reviews |
Nice site. It's the third time and always on time delivery |
Overall Rating |
| Date Reviewed: 01/20/2009 | ||
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carterthompson from unknown Member Since: 12/26/2008 View Member's: Reviews |
Fairly simple to navigate. Not much complexity to the site and reasonably straight forward to place an order. |
Overall Rating |
| Date Reviewed: 01/19/2009 | ||
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Stupid75 from CA Member Since: 01/19/2009 View Member's: Reviews |
Products from this company have no Mfgr. warrantee. When I received unit it was mine. When it stopped working, and called vendor was told that I could throw unit away and buy new unit, or take to repair shop and pay for repair. Buyer beware!!!! |
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| Date Reviewed: 01/13/2009 | ||
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cottergarage from MO Member Since: 01/13/2009 View Member's: Reviews |
The Free shipping and great price lured me in, the prompt delivery was excellent. Double boxing for shipment payed off- outer box had hole but inside fine. the equipment ordered is rather complex so I have not run it through the gambit of performance checks, if there are any issues I will mention it here later. had no problems registering it with manufacturer by serial number. |
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