| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 5 | 12 | 666 |
| Neutral (3) | 0 | 0 | 27 |
| Negative (1 or 2) | 0 | 0 | 57 |
| Total Reviews | 5 | 12 | 750 |
| Avg Rating | 5.00 |
5.00 |
4.46 |
| Address: | Syracuse Rd Syracuse, NY - US |
|---|---|
| Website: | http://www.authorizedelectronics.com |
| Business Hours: | 10am-6pm Mon-Fri |
| Sales Phone: | 800-847-3180 |
| Service Phone: | 800-847-3180 |
| Sales Email: | authelectronics@aol.com |
| Cust Service Email: | authelectronics@aol.com |

| Date Reviewed: 01/09/2009 | ||
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Blanca1 from CA Member Since: 05/06/2006 View Member's: Reviews |
I ordered a Sony Blue Ray Player. I did not receive any shipping notification. I called the store 5 days after to ask about the order status, the sale person stated that the product was not in stock and that he does not know when it will be available. The store did not attempt to contact the customer. I canceled the order. Poor service. Not recommend. Retailer Response (01/13/2009): Dear Customer, unfortunatly we were over sold on the Sony Blu Ray Player you ordered.We tried to contact you three times, left messages all three times about the status of your order.We appologize for the inconvenience this may have caused you. As soon as we realized we had over sold this item, we removed it from our web site.Please accept our sincere appology.Thank you,Authorized Electronics.com |
Overall Rating |
| Date Reviewed: 12/27/2008 | ||
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jackietom from unknown Member Since: 12/26/2008 View Member's: Reviews |
Great service, even when we had problems with my credit card thinking this was not a valid transaction due to my being out of town. They honored the price and did not charge my card until they shipped my product. This company is at the top of my short list! Great Job, Thanks for your wonderful service. |
Overall Rating |
| Date Reviewed: 12/18/2008 | ||
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djohns937 from unknown Member Since: 12/02/2008 View Member's: Reviews |
I found this to be an easy to navigate site. |
Overall Rating |
| Date Reviewed: 12/17/2008 | ||
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starman2222 from unknown Member Since: 12/01/2008 View Member's: Reviews |
Seems to be a good vendor. |
Overall Rating |
| Date Reviewed: 12/17/2008 | ||
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dnsharlin from unknown Member Since: 12/01/2008 View Member's: Reviews |
As the item was just ordered, I can not comment on the company regarding how they stand behind the products that they sell. If there is a problem, I will let you know. |
Overall Rating |
| Date Reviewed: 12/17/2008 | ||
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wmduffy from unknown Member Since: 12/01/2008 View Member's: Reviews |
The prices shown on the comparison page of PriceGrabber.com are inaccurate. I feel like I have been tricked into going to the various sites by misleading prices. |
Overall Rating |
| Date Reviewed: 12/17/2008 | ||
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masleeann from unknown Member Since: 12/01/2008 View Member's: Reviews |
so far so good... |
Overall Rating |
| Date Reviewed: 12/16/2008 | ||
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phanni2528 from unknown Member Since: 11/30/2008 View Member's: Reviews |
My ordering experience has been a pleasant one, I look forward to receiving the television I've ordered and appreciate the price I was quoted. Retailer Response (12/17/2008): Dear Customer, your TV is on the way to you. Thank you for your business. |
Overall Rating |
| Date Reviewed: 12/15/2008 | ||
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lpalinkas from PA Member Since: 12/04/2008 View Member's: Reviews |
The best price on the WEB and fast delivery. I would buy again... |
Overall Rating |
| Date Reviewed: 12/14/2008 | ||
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carms77 from unknown Member Since: 11/28/2008 View Member's: Reviews |
Great prices... |
Overall Rating |
| Date Reviewed: 12/14/2008 | ||
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cooke2006 from unknown Member Since: 11/28/2008 View Member's: Reviews |
don't know yet Retailer Response (12/17/2008): Dear Customer, your order has shipped and will be arriving shortly. Thank you, Authorized Electronics. |
Overall Rating |
| Date Reviewed: 12/13/2008 | ||
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tripicho from unknown Member Since: 12/11/2007 View Member's: Reviews |
It was really easy to order my tv Thanks |
Overall Rating |
| Date Reviewed: 12/12/2008 | ||
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DynomiteDave from unknown Member Since: 12/12/2008 View Member's: Reviews |
Even though they confirmed on the phone that the product was in stock and assured me that it will ship, I just received this 17 days later: "Our warehouse has just informed us that their expected shipment of TV’s has been delayed until after the holidays. We are hoping to fill your order in early January. Once the merchandise has arrived..." How can they be both in stock and waiting for it to arrive at their warehouse? I have even received update emails, indicating it was moving along. I should'a known better. Retailer Response (12/17/2008): Dear Customer, we appologize for our error. We have no excuses. We were given stock information that was incorrect.As soon as we knew of the delay, we contacted all of our customers and informed them of the delay.Again, we sincerly appologize for our mistake.Thank you, Authorized Electronics |
Overall Rating |
| Date Reviewed: 12/11/2008 | ||
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righter from UT Member Since: 01/29/2004 View Member's: Reviews |
These guys are crooks! I ordered a TV. I got an email saying customer service would call to confirm. After several days with no call, I called them. They said that if I wanted it shipped before January, there was a $200-$300 extra charge for "expedited shipping" plus insurance charges. I cancelled the order and they promised to email a cancellation confirmation. That was four days ago and I still haven't received anything. DO NOT DO BUSINESS WITH THESE PEOPLE! Retailer Response (12/12/2008): Due to the extraordinary holiday demand, only orders with express delivery could be guaranteed for December shipment. There is a $129.00 charge for express delivery listed on our website, NOT $300. Your cancelation acknowledgement is posted on your order status page. We apologize for any misunderstanding and do no appreciate being called crooks. We feel our previous reviews speak for themselves. Customer satisfaction will always be our number one priority. |
Overall Rating |
| Date Reviewed: 12/11/2008 | ||
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ssantoro81 from unknown Member Since: 12/02/2007 View Member's: Reviews |
site is easy to use. Retailer Response (12/12/2008): Thank you for your business |
Overall Rating |
| Date Reviewed: 12/08/2008 | ||
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d.m.levalley from unknown Member Since: 11/22/2008 View Member's: Reviews |
Have never used this merchant before but they had one of the better prices with inexpensive upscale shipping unlike ebay. Site was clear, concise, and easy to navigate. I would certainly consider ordering from this merchant again depending on the results of the order. Retailer Response (12/12/2008): Your order has been shipped and received. Thank you |
Overall Rating |
| Date Reviewed: 12/08/2008 | ||
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IbarraYJ from unknown Member Since: 09/11/2007 View Member's: Reviews |
The site is simple to use and the prices you can't beat! I'm a repeat customer! Retailer Response (12/12/2008): Thanks |
Overall Rating |
| Date Reviewed: 12/08/2008 | ||
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jsqd from MA Member Since: 07/13/2003 View Member's: Reviews |
So far, so good. Retailer Response (12/12/2008): Thank you for your order |
Overall Rating |
| Date Reviewed: 12/06/2008 | ||
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use_your_pc from unknown Member Since: 11/23/2008 View Member's: Reviews |
Upon order placement, all is well and straightforward. Pricegrabber's high rating and low price to be confirmed when I receive the product in the advertised 2-5 days (for the additional UPS charge of $14.95)--At receipt, receiver arrived on scheduled date, luckily double-boxed as outer was damaged. No marks on item's box and item works as it should. Great price, and probably would have arrived in same time using "free shipping" option. Excellent communication from seller re order entry and shipment. Retailer Response (12/12/2008): Thank you |
Overall Rating |
| Date Reviewed: 12/06/2008 | ||
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yizzao from unknown Member Since: 11/27/2008 View Member's: Reviews |
Smooth transaction. Unbeatable prices. Would definitely recommend and buy from again. Retailer Response (12/12/2008): Thank you for your business |
Overall Rating |
| Date Reviewed: 12/05/2008 | ||
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garydjones from KY Member Since: 12/05/2008 View Member's: Reviews |
They called me 3 days after order on 12/2/08 and said wouldn't ship for 2 more weeks and delivery wouldn't be until January, thus missing Christmas. They said that for additional $130 they would ship immediately and order will arrive in time for Christmas. This is obviously a lousy way to raise the price. I won't deal with them again. Retailer Response (12/09/2008): Dear Customer, at this very busy time of year,all TVs that are purchased with our FREE delivery option and must ship via a private freight carrier can take anywhere from 10-15 business days for delivery.We cannot guarantee a Christmas delivery when this shipping option is chosen.The freight company does offer a faster deivery option for those customers who want a faster delivery. This is OPTIONAL and may be chosen at checkout. This only applies to TV purchases.All other items ship FREE via UPS and are shipped in 2-3 days and will arrive in plenty of time for the holidays. |
Overall Rating |
| Date Reviewed: 12/05/2008 | ||
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biggem41 from unknown Member Since: 05/24/2006 View Member's: Reviews |
So far so good. Ordered only a few minuets ago. Will see what happens a few days down the road.
Item ordered on 11/26/2008 and this item was in stock so givinging the benefit of the doubt thursday was a holiday it is now 12/05/2008 @ 1230 PM Local and no product delivery yet. Will finish this when I get and check the Receiver. Retailer Response (12/12/2008): Dear Customer, your receiver was delivered via UPS on 12/5.Thank you, Authorized Electronics.com |
Overall Rating |
| Date Reviewed: 12/03/2008 | ||
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info from unknown Member Since: 09/16/2008 View Member's: Reviews |
The real test is when and what I receive. However, your ratings for this merchant are comforting. Retailer Response (12/06/2008): Dear Customer, our order was placed on 11/17 and shipped on 11/18 and delivered on 11/21.Thank you, Authorized Electronics.com |
Overall Rating |
| Date Reviewed: 12/02/2008 | ||
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chriscaylor from unknown Member Since: 11/21/2008 View Member's: Reviews |
(Edited December 04th by chriscaylor) First time to order anything from A&E & ordered a sony home theater DAV-HDX576WF at a great price,also it was really easy to order online very user friendly.Was very happy with delivery time, would definetly order from A&E again! |
Overall Rating |
| Date Reviewed: 12/02/2008 | ||
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jlopez2629 from unknown Member Since: 11/16/2008 View Member's: Reviews |
Very happy with the online process. Retailer Response (12/06/2008): Thank you |
Overall Rating |
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