| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 5 | 12 | 666 |
| Neutral (3) | 0 | 0 | 27 |
| Negative (1 or 2) | 0 | 0 | 57 |
| Total Reviews | 5 | 12 | 750 |
| Avg Rating | 5.00 |
5.00 |
4.46 |
| Address: | Syracuse Rd Syracuse, NY - US |
|---|---|
| Website: | http://www.authorizedelectronics.com |
| Business Hours: | 10am-6pm Mon-Fri |
| Sales Phone: | 800-847-3180 |
| Service Phone: | 800-847-3180 |
| Sales Email: | authelectronics@aol.com |
| Cust Service Email: | authelectronics@aol.com |

| Date Reviewed: 11/30/2008 | ||
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kashrkhan from FL Member Since: 11/30/2008 View Member's: Reviews |
Extremely Happpy, Over all exceptional experience from the day when I purchased till i recieved the product. Over all 200% customer satisfaction, specially in communication and delivery process. Very very highly recommended. |
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| Date Reviewed: 11/11/2008 | ||
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randybpopp from unknown Member Since: 11/02/2008 View Member's: Reviews |
Easy to use Retailer Response (11/25/2008): Thank you. |
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| Date Reviewed: 11/08/2008 | ||
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zmarkhar from CA Member Since: 08/25/2004 View Member's: Reviews |
Great price, very easy to order. Item axactly as described. Retailer Response (12/06/2008): Thank you. Your TV was shipped and received in perfect condition. Thanks again. |
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| Date Reviewed: 11/05/2008 | ||
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twomemos from FL Member Since: 10/04/2004 View Member's: Reviews |
At the moment everything is excellent, I need to wait for confirmation and shipping of my TV Retailer Response (11/25/2008): Dear Customer, your Sony KDL46Z4100 TV has shipped. Thank you. |
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| Date Reviewed: 10/31/2008 | ||
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woodley from unknown Member Since: 10/15/2008 View Member's: Reviews |
so far so good Retailer Response (11/06/2008): Dear Customer, your order for the Sony DAVHDX275 shipped within 24 hours and has been received. Thank you for the order. |
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| Date Reviewed: 10/30/2008 | ||
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patrickafraser from unknown Member Since: 10/21/2008 View Member's: Reviews |
Just put the order in, lets see about delivery. Was looking for a Pioneer Elite VSX-01TXH and was amazed at how cheap it was here. So cheap I was a little doubtfull. Called them and asked and was told it's the same one I can get at Best Buy for almost half the price. He did say that I should buy the warranty b/c warranty not included at these internet prices. We'll see if they deliver.***Ordered on Tuesday morning, order wasn't put in by merchant until wednesday afternoon. UPS didn't recieve order & start shipping process until Thursday. Recieved the product the following Tuesday. A little upset at the lag in the shipping seeing how I upgraded from the free shipping to an expidited service. Other than that extremly satisfied with merchant. |
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| Date Reviewed: 10/23/2008 | ||
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cbsailor2 from unknown Member Since: 10/14/2008 View Member's: Reviews |
Our old home theater system just didn't do our new Sony HDTV justice. Decided to go with a Sony Bravia compatible system. Authorized Electronics had the best price on the DAV-HDX275, plus the shipping was free and there was no tax. The Authorized Electronics deal beat the best local B&M price by $80+ and edged out several other internet dealers. We placed our order and got notified later the same day that it had shipped. We were shocked. Then 3 days later the package was delivered. A great price, great service and a totally enjoyable experience. We love the new sound. Retailer Response (11/25/2008): Thank you |
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| Date Reviewed: 10/23/2008 | ||
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toucherk from unknown Member Since: 10/14/2008 View Member's: Reviews |
Delivered without a problem, right on time.
Easy, hassle free transaction and no attempt at upselling.
Retailer Response (11/06/2008): Thank you |
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| Date Reviewed: 10/22/2008 | ||
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blondie00748169 from unknown Member Since: 10/13/2008 View Member's: Reviews |
Purchasing a big ticket item for me was made pleasurable by Authorized Electronics. They provided an exceptional product at a great price and delivered it the same week it was ordered without a flaw! Kudos to the excellent service I received-Thanks so much. I will not hesitate to recommend them to anyone in the market for electronics. |
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| Date Reviewed: 10/22/2008 | ||
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swthomas from TX Member Since: 11/27/2004 View Member's: Reviews |
Ordering was as simple as it gets. They did not try to push all kinds of add-ons, I like shopping without all the additional screens to get you to buy something else. |
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| Date Reviewed: 10/18/2008 | ||
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jerrytipmore from unknown Member Since: 05/13/2008 View Member's: Reviews |
I had a question and called the 800 number, they were very helpful. |
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| Date Reviewed: 10/17/2008 | ||
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ciberperez from NJ Member Since: 03/08/2005 View Member's: Reviews |
Excelent service , 100% quality service. |
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| Date Reviewed: 10/13/2008 | ||
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dalevraebel from unknown Member Since: 09/26/2008 View Member's: Reviews |
Hard to accurately rate a store when the article hasn't been shipped yet! Retailer Response (10/15/2008): Dear Customer, your Sony KDL-52XBR6 shipped on 9/30 as promised.Thank you, Authorized Electronics.com |
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| Date Reviewed: 10/08/2008 | ||
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n0 N4m3 from CA Member Since: 01/28/2004 View Member's: Reviews |
Order process is very easy. |
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| Date Reviewed: 10/07/2008 | ||
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akablondie007 from unknown Member Since: 09/28/2008 View Member's: Reviews |
They definately have the best price. I hope that it is as good as the reviews. Paypal could have improved the quality of this transaction. Looking forward to my new TV and will re-address review at that time. **So happy to say that the Television was delivered Friday instead of Monday and in perfect condition. Excellent service and price-THanks! |
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| Date Reviewed: 10/07/2008 | ||
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Robert0409 from CA Member Since: 04/05/2007 View Member's: Reviews |
(Edited October 20th by Robert0409) We're delighted with our new TV & with the service from this merchant. They were accessable, knowledgeable, polite & friendly. I will definitely purchase from them again, particularly large/expensive items that require high-integrity service from a seller one can trust. That is how I would characterize Authorized Electronics. |
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| Date Reviewed: 10/02/2008 | ||
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DingoDing from TX Member Since: 10/02/2008 View Member's: Reviews |
Purchased a Pioneer Elite VSX-94TXH on Wednesday, paid the nominal $7.99 expediting fee, and received it the following Tuesday. It came double boxed and in perfect condition. Add that to the lowest price around and you have a GREAT transaction! |
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| Date Reviewed: 09/29/2008 | ||
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jacobsondonald from unknown Member Since: 09/17/2008 View Member's: Reviews |
Placing the order was fairly easy, waiting to see about deliveryand and post-purchase service needed. Order came when and as promised, very satisfied. |
Overall Rating |
| Date Reviewed: 09/26/2008 | ||
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garym7 from unknown Member Since: 09/10/2008 View Member's: Reviews |
Authorized Electronics were fast, I got the Sony 46V4100 in just two weeks. Manna shipping's subcontractor helped me set up the TV and check it out at my home. Great experience, will use them again. |
Overall Rating |
| Date Reviewed: 09/21/2008 | ||
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gagehollon from NE Member Since: 03/26/2008 View Member's: Reviews |
Orderd the Sony Bravia LCD TV for a great price of $922.50. The website states a special handling fee may apply. I received a call the next day stating there is an additional charge of $76.50 for insurance. This was not an option, I had to accept this charge if I wanted the television. If this is a required charge it should be shown in the advertized price. Very shady dealings!!!!!! Retailer Response (10/20/2008): Dear Customer, replacement insurance is an option we only offer to TV purchasers. It will protect you in case a TV is received with internal damage not detected at time of delivery. If a TV is received with internal damage, we will pick up the damaged TV and replace it with a new one at no charge.We offer this insurance for those customers who want a little extra piece of mind when making such a large purchase. |
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| Date Reviewed: 09/15/2008 | ||
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bbberry from CA Member Since: 08/26/2008 View Member's: Reviews |
Second order with these guys. First went very smoothly, so I'm back. |
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| Date Reviewed: 09/14/2008 | ||
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shopndeals from unknown Member Since: 05/21/2008 View Member's: Reviews |
(Edited September 21st by shopndeals) I ordered a 52" Sony television. There was one discrepancy in quoted 7-day insurance versus what was charged; however, the company quickly resolved the issue while providing excellent customer service. We received the television in great condition with no problems. The shipping was fast. I would probably use this company again in the future! |
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| Date Reviewed: 09/12/2008 | ||
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CharlieInPhoenix from AZ Member Since: 08/27/2008 View Member's: Reviews |
I was skeptical about making a major on-line purchase. I read every Price Grabber merchant's policy and reviews, selling the YAMAHA RX-V863 receiver. I selected AUTHORIZED ELECTRONICS for three main reasons. They have a 30-day return on defective products. They had one of the lowest prices. They responded to a bad review with a reason, not an excuse, for whatever went wrong. This dealer is honest and has great business ethics. I ordered the receiver and selected the 24 Bus. Hour rush for a few extra dollars. There was an unforeseen delay, and I was pleasantly surprised to see the extra charge was removed...withot a phone call from me. They have excellent communications. I received no less than three calls and four e-mails regarding my order. At no time were there any high pressure sales tactics employed. I ordered on 8/12 and received my unit on 8/25, just as promised. The receiver arrived double boxed and in perfect condition with all the accessories. Thanks AE. |
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| Date Reviewed: 09/04/2008 | ||
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laura_kulp from unknown Member Since: 03/25/2008 View Member's: Reviews |
Great price, free shipping sold me! |
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| Date Reviewed: 09/03/2008 | ||
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vinhpham from unknown Member Since: 08/08/2005 View Member's: Reviews |
I just saw the price $2,219.50 and then I bought at $2,269.50. Why was that ? |
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