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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 5 12 666
Neutral (3) 0 0 27
Negative (1 or 2) 0 0 57
Total Reviews 5 12 750
Avg Rating 5 Star Review
5.00
5 Star Review
5.00
4.5 Star Review
4.46
Address: Syracuse Rd
Syracuse, NY - US
Website: http://www.authorizedelectronics.com
Business Hours: 10am-6pm Mon-Fri
Sales Phone: 800-847-3180
Service Phone: 800-847-3180
Sales Email: authelectronics@aol.com
Cust Service Email: authelectronics@aol.com

Authorized Electronics

http://www.authorizedelectronics.com

With PriceGrabber Since 10/31/2003


Sort Reviews by: Date Rating
Date Reviewed: 11/30/2008
kashrkhan from FL
Member Since:
11/30/2008

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Reviews
Extremely Happpy, Over all exceptional experience from the day when I purchased till i recieved the product. Over all 200% customer satisfaction, specially in communication and delivery process. Very very highly recommended. Overall Rating
5 Star Review
 
Date Reviewed: 11/11/2008
randybpopp from unknown
Member Since:
11/02/2008

View Member's:
Reviews
Easy to use
Retailer Response (11/25/2008): Thank you.
Overall Rating
5 Star Review
 
Date Reviewed: 11/08/2008
zmarkhar from CA
Member Since:
08/25/2004

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Reviews
Great price, very easy to order. Item axactly as described.
Retailer Response (12/06/2008): Thank you. Your TV was shipped and received in perfect condition. Thanks again.
Overall Rating
5 Star Review
 
Date Reviewed: 11/05/2008
twomemos from FL
Member Since:
10/04/2004

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Reviews
At the moment everything is excellent, I need to wait for confirmation and shipping of my TV
Retailer Response (11/25/2008): Dear Customer, your Sony KDL46Z4100 TV has shipped. Thank you.
Overall Rating
5 Star Review
 
Date Reviewed: 10/31/2008
woodley from unknown
Member Since:
10/15/2008

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Reviews
so far so good
Retailer Response (11/06/2008): Dear Customer, your order for the Sony DAVHDX275 shipped within 24 hours and has been received. Thank you for the order.
Overall Rating
5 Star Review
 
Date Reviewed: 10/30/2008
patrickafraser from unknown
Member Since:
10/21/2008

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Reviews
Just put the order in, lets see about delivery. Was looking for a Pioneer Elite VSX-01TXH and was amazed at how cheap it was here. So cheap I was a little doubtfull. Called them and asked and was told it's the same one I can get at Best Buy for almost half the price. He did say that I should buy the warranty b/c warranty not included at these internet prices. We'll see if they deliver.***Ordered on Tuesday morning, order wasn't put in by merchant until wednesday afternoon. UPS didn't recieve order & start shipping process until Thursday. Recieved the product the following Tuesday. A little upset at the lag in the shipping seeing how I upgraded from the free shipping to an expidited service. Other than that extremly satisfied with merchant. Overall Rating
5 Star Review
 
Date Reviewed: 10/23/2008
cbsailor2 from unknown
Member Since:
10/14/2008

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Reviews
Our old home theater system just didn't do our new Sony HDTV justice. Decided to go with a Sony Bravia compatible system. Authorized Electronics had the best price on the DAV-HDX275, plus the shipping was free and there was no tax. The Authorized Electronics deal beat the best local B&M price by $80+ and edged out several other internet dealers. We placed our order and got notified later the same day that it had shipped. We were shocked. Then 3 days later the package was delivered. A great price, great service and a totally enjoyable experience. We love the new sound.
Retailer Response (11/25/2008): Thank you
Overall Rating
5 Star Review
 
Date Reviewed: 10/23/2008
toucherk from unknown
Member Since:
10/14/2008

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Reviews
Delivered without a problem, right on time. Easy, hassle free transaction and no attempt at upselling.
Retailer Response (11/06/2008): Thank you
Overall Rating
5 Star Review
 
Date Reviewed: 10/22/2008
blondie00748169 from unknown
Member Since:
10/13/2008

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Reviews
Purchasing a big ticket item for me was made pleasurable by Authorized Electronics. They provided an exceptional product at a great price and delivered it the same week it was ordered without a flaw! Kudos to the excellent service I received-Thanks so much. I will not hesitate to recommend them to anyone in the market for electronics. Overall Rating
5 Star Review
 
Date Reviewed: 10/22/2008
swthomas from TX
Member Since:
11/27/2004

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Reviews
Ordering was as simple as it gets. They did not try to push all kinds of add-ons, I like shopping without all the additional screens to get you to buy something else. Overall Rating
5 Star Review
 
Date Reviewed: 10/18/2008
jerrytipmore from unknown
Member Since:
05/13/2008

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Reviews
I had a question and called the 800 number, they were very helpful. Overall Rating
5 Star Review
 
Date Reviewed: 10/17/2008
ciberperez from NJ
Member Since:
03/08/2005

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Reviews
Excelent service , 100% quality service. Overall Rating
5 Star Review
 
Date Reviewed: 10/13/2008
dalevraebel from unknown
Member Since:
09/26/2008

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Reviews
Hard to accurately rate a store when the article hasn't been shipped yet!
Retailer Response (10/15/2008): Dear Customer, your Sony KDL-52XBR6 shipped on 9/30 as promised.Thank you, Authorized Electronics.com
Overall Rating
5 Star Review
 
Date Reviewed: 10/08/2008
n0 N4m3 from CA
Member Since:
01/28/2004

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Reviews
Order process is very easy. Overall Rating
4 Star Review
 
Date Reviewed: 10/07/2008
akablondie007 from unknown
Member Since:
09/28/2008

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Reviews
They definately have the best price. I hope that it is as good as the reviews. Paypal could have improved the quality of this transaction. Looking forward to my new TV and will re-address review at that time. **So happy to say that the Television was delivered Friday instead of Monday and in perfect condition. Excellent service and price-THanks! Overall Rating
5 Star Review
 
Date Reviewed: 10/07/2008
Robert0409 from CA
Member Since:
04/05/2007

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Reviews
(Edited October 20th by Robert0409)  We're delighted with our new TV & with the service from this merchant. They were accessable, knowledgeable, polite & friendly. I will definitely purchase from them again, particularly large/expensive items that require high-integrity service from a seller one can trust. That is how I would characterize Authorized Electronics. Overall Rating
5 Star Review
 
Date Reviewed: 10/02/2008
DingoDing from TX
Member Since:
10/02/2008

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Reviews
Purchased a Pioneer Elite VSX-94TXH on Wednesday, paid the nominal $7.99 expediting fee, and received it the following Tuesday. It came double boxed and in perfect condition. Add that to the lowest price around and you have a GREAT transaction! Overall Rating
5 Star Review
 
Date Reviewed: 09/29/2008
jacobsondonald from unknown
Member Since:
09/17/2008

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Reviews
Placing the order was fairly easy, waiting to see about deliveryand and post-purchase service needed. Order came when and as promised, very satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 09/26/2008
garym7 from unknown
Member Since:
09/10/2008

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Reviews
Authorized Electronics were fast, I got the Sony 46V4100 in just two weeks. Manna shipping's subcontractor helped me set up the TV and check it out at my home. Great experience, will use them again. Overall Rating
5 Star Review
 
Date Reviewed: 09/21/2008
gagehollon from NE
Member Since:
03/26/2008

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Reviews
Orderd the Sony Bravia LCD TV for a great price of $922.50. The website states a special handling fee may apply. I received a call the next day stating there is an additional charge of $76.50 for insurance. This was not an option, I had to accept this charge if I wanted the television. If this is a required charge it should be shown in the advertized price. Very shady dealings!!!!!!
Retailer Response (10/20/2008): Dear Customer, replacement insurance is an option we only offer to TV purchasers. It will protect you in case a TV is received with internal damage not detected at time of delivery. If a TV is received with internal damage, we will pick up the damaged TV and replace it with a new one at no charge.We offer this insurance for those customers who want a little extra piece of mind when making such a large purchase.
Overall Rating
2 Star Review
 
Date Reviewed: 09/15/2008
bbberry from CA
Member Since:
08/26/2008

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Reviews
Second order with these guys. First went very smoothly, so I'm back. Overall Rating
5 Star Review
 
Date Reviewed: 09/14/2008
shopndeals from unknown
Member Since:
05/21/2008

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Reviews
(Edited September 21st by shopndeals)  I ordered a 52" Sony television. There was one discrepancy in quoted 7-day insurance versus what was charged; however, the company quickly resolved the issue while providing excellent customer service. We received the television in great condition with no problems. The shipping was fast. I would probably use this company again in the future! Overall Rating
4 Star Review
 
Date Reviewed: 09/12/2008
CharlieInPhoenix from AZ
Member Since:
08/27/2008

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Reviews
I was skeptical about making a major on-line purchase. I read every Price Grabber merchant's policy and reviews, selling the YAMAHA RX-V863 receiver. I selected AUTHORIZED ELECTRONICS for three main reasons. They have a 30-day return on defective products. They had one of the lowest prices. They responded to a bad review with a reason, not an excuse, for whatever went wrong. This dealer is honest and has great business ethics. I ordered the receiver and selected the 24 Bus. Hour rush for a few extra dollars. There was an unforeseen delay, and I was pleasantly surprised to see the extra charge was removed...withot a phone call from me. They have excellent communications. I received no less than three calls and four e-mails regarding my order. At no time were there any high pressure sales tactics employed. I ordered on 8/12 and received my unit on 8/25, just as promised. The receiver arrived double boxed and in perfect condition with all the accessories. Thanks AE. Overall Rating
5 Star Review
 
Date Reviewed: 09/04/2008
laura_kulp from unknown
Member Since:
03/25/2008

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Reviews
Great price, free shipping sold me! Overall Rating
5 Star Review
 
Date Reviewed: 09/03/2008
vinhpham from unknown
Member Since:
08/08/2005

View Member's:
Reviews
I just saw the price $2,219.50 and then I bought at $2,269.50. Why was that ? Overall Rating
4 Star Review
 
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