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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 5 12 666
Neutral (3) 0 0 27
Negative (1 or 2) 0 0 57
Total Reviews 5 12 750
Avg Rating 5 Star Review
5.00
5 Star Review
5.00
4.5 Star Review
4.46
Address: Syracuse Rd
Syracuse, NY - US
Website: http://www.authorizedelectronics.com
Business Hours: 10am-6pm Mon-Fri
Sales Phone: 800-847-3180
Service Phone: 800-847-3180
Sales Email: authelectronics@aol.com
Cust Service Email: authelectronics@aol.com

Authorized Electronics

http://www.authorizedelectronics.com

With PriceGrabber Since 10/31/2003


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Date Reviewed: 08/30/2008
tommoschetti from unknown
Member Since:
08/14/2008

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Reviews
everything was easy...Took me less than 5 miniuts Overall Rating
5 Star Review
 
Date Reviewed: 08/26/2008
bbberry from CA
Member Since:
08/26/2008

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Reviews
I ordered a Sony Str-da5300es receiver from this company. My decision was based on price and the high satisfaction rating shown in these reviews. I ordered on 8-13-08 and had my unit by 8-19. I received a total of 4 emails from A.E. They acknowledged the order the same day and let me know that it had shipped and included a tracking the next. The unit arrived in good shape and was new and not a gray market item. I am very happy with this company and will not hesitate to order from them again. The only thing that bothered me was the packaging. It was shipped with the manufacturer's box inside another box that was only an inch or two larger than Sony's box. This allowed for only a very few packing peanuts to be used for padding. When I opened Sony's box a couple of the foam inserts had in fact broken but the unit itself looked and has performed fine. I would think that a $1k+ receiver would deserve more substantial packaging. Also no signiture was required to prove delivery. Overall Rating
5 Star Review
 
Date Reviewed: 08/22/2008
mrjkvinson from unknown
Member Since:
08/10/2008

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Reviews
well i love the price of the sony cd player . been looking around for one and you had the lowest price and free shipping l.will be back when i need more items Overall Rating
5 Star Review
 
Date Reviewed: 08/17/2008
kjrichter from MD
Member Since:
08/08/2008

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Reviews
No problems. Fast ordering, fast delivery, everything worked just perfectly. Overall Rating
5 Star Review
 
Date Reviewed: 08/15/2008
stabu from unknown
Member Since:
08/06/2008

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Reviews
Great site, will order from again. Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
haydens from unknown
Member Since:
07/31/2008

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Reviews
so far, so good. Overall Rating
4 Star Review
 
Date Reviewed: 08/10/2008
johnwilliams833 from unknown
Member Since:
08/01/2008

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Reviews
Now as long as it gets here next week I'll be happy Overall Rating
5 Star Review
 
Date Reviewed: 08/09/2008
straw from unknown
Member Since:
07/29/2008

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Reviews
Had a very positive experience with Authorized Electronics. The order was handled very professionally. I highly recommend them. Overall Rating
5 Star Review
 
Date Reviewed: 08/04/2008
MikeTMadden from IL
Member Since:
09/06/2006

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Reviews
So far....so good. A lot will depend on how well they communicate with email and provide additional information and tracking info once the item ships. Overall Rating
5 Star Review
 
Date Reviewed: 08/04/2008
skmunu from CA
Member Since:
07/26/2008

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Reviews
Placed an order for a Yamaha receiver 663. At first was very skeptical as I had never used this store. Just ordered as the deal was good and reviews from most of the buyers were positive. I included the quick shipping for an additional $7.95 and sure enough received a tracking number from the seller with in a day and half. After receiving the product, I was happy to see the packaging as the seller had taken care to put the origiNAL MANUFACTURERS BOX IN another packaging. Product inside was new and worked perfectly fine for my entertainment. Thanks..!!! Overall Rating
4 Star Review
 
Date Reviewed: 07/30/2008
scgallo2 from unknown
Member Since:
07/21/2008

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Reviews
Everything was delivered as advertised, no surprises. Product and packaging were in perfect condition. Manna Distribution Services Home Delivery personnel were professional, curtious, and on time! Thanks for a great online shopping experience! Overall Rating
5 Star Review
 
Date Reviewed: 07/24/2008
chiangmele from unknown
Member Since:
07/08/2008

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Reviews
a pretty good list of compared prices for the specified item. Overall Rating
5 Star Review
 
Date Reviewed: 07/22/2008
RandyJacobson from MD
Member Since:
07/22/2008

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Reviews
These guys don't advertise real prices. They even claimed free shipping. Name Code Qty Each Options -------------------------------------------------------------- Sony BRAVIA KDL-32XBR6 KDL32XBR6 1 942.50 FREE SHIPPING Subtotal 942.50 Shipping 0.00 Tax 0.00 Total 942.50 After you order and give them your credit card information, they make you call them and then tell you there is another $80 for insurance. "AUTHORIZED ELECTRONICS thanks you for your order. If your order is for a television product, your order will be placed on Hold and a customer service representative will be contacting you to verify your order information."
Retailer Response (07/30/2008): Dear Customer, replacement insurance is an option we only offer to TV purchasers. It will protect you in case a TV is received with internal damage not detected at time of delivery. If a TV is received with internal damage, we will pick up the damaged TV and replace it with a new one at no charge. Again, this is strictly optional for those customers who want a little extra piece of mind when making such a large purchase.
Overall Rating
1 Star Review
 
Date Reviewed: 07/14/2008
ppk222 from unknown
Member Since:
05/22/2007

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Reviews
Received my TV with no problems on date as promised. I took the faster shipment and insurance package deal which covered return shipment should the TV stop working days after initial delivery. I should have asked to see the wording on the insurance policy just to be sure what was covered. Other than that the experience was fine with this merchant and I would use them again. Overall Rating
5 Star Review
 
Date Reviewed: 07/14/2008
jm28 from unknown
Member Since:
07/05/2008

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Reviews
very easy to order; best price; double-boxed. outside box was trashed but inside box was secure. Overall Rating
5 Star Review
 
Date Reviewed: 07/13/2008
pong86 from unknown
Member Since:
06/15/2008

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Reviews
Outstanding price, great service, fast and free shipping. I strongly recommend this merchant! Overall Rating
5 Star Review
 
Date Reviewed: 07/11/2008
CShobe from TN
Member Since:
01/29/2008

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Reviews
So far so good!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 07/09/2008
salkovm from unknown
Member Since:
06/30/2008

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Reviews
Great seller: great product, free shipment. Overall Rating
5 Star Review
 
Date Reviewed: 07/09/2008
ofmanyone from UT
Member Since:
05/07/2006

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Reviews
My only negative thought about this transaction is that it took too long to ship the receiver (nearly 3 business days). Of course, I did choose the free shipping option so I don't suppose I could expect much more. Nevertheless, "more" is what it takes to get a 5 star rating. Communication was excellent and I got a killer deal on a great Sony receiver. These guys are great for the best price option. Overall Rating
4 Star Review
 
Date Reviewed: 06/30/2008
Tyrael from OK
Member Since:
11/13/2003

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Reviews
ordering was easy price was good will see how delivery and product pan out Overall Rating
5 Star Review
 
Date Reviewed: 06/23/2008
donhallen from unknown
Member Since:
05/24/2008

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Reviews
I had a good experience ordering from AE. Overall Rating
5 Star Review
 
Date Reviewed: 06/23/2008
wpeterson56 from unknown
Member Since:
12/12/2007

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Reviews
So far so good....fulfillment next..... Update: product arrived on time in excellent condition. Overall Rating
5 Star Review
 
Date Reviewed: 06/23/2008
rflusk from unknown
Member Since:
06/14/2008

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Reviews
I ordered a Sony XBR4 40in LCD TV. I couldn't be more thrilled with it. Authorized Electronics had my order in stock and shipped it right away. When I called them the next day to confirm, the representative was very polite and professional. And you can't beat the low price I got. I liked the peace of mind the $99 insurance option brought. Would definitely buy from AE again. Overall Rating
4 Star Review
 
Date Reviewed: 06/23/2008
jsfb6pts from unknown
Member Since:
05/31/2008

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Reviews
There was slight delay because so many are sold ( Sony STR-DA5300ES ) . A new order came in at a lower price and I was given the lower price ,and they also gave me free express shipping .Great Merchant .Great Prices and Great Service . Thank You Mary . I will definitely use again and encourage friends and family to do so also Overall Rating
5 Star Review
 
Date Reviewed: 06/16/2008
laasboy from unknown
Member Since:
02/11/2003

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Reviews
Purchased a STR-DA5300ES on early morning 19 May 2008. I needed the product before the following weekend, so I paid the extra $8.00 for rush processing. Received shipping notice and tracking info before noon the day I placed the order. Product came to Chicago only two business days later. Product was double boxed and in great shape, even though it was very heavy. Product is great, buying experience was excellent; price was great, even with rush order. I would buy from them again. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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