Strengths:Ease of use, assembly and instructions were user friendly. Customer service gets the Kudo's award!! Cooked meal in record time.
Weaknesses:Can only use one size propane tank, 14.1 oz, should include bracket for the 16.4oz tank.
Posted Jul 1, 2006 - I am proud to say that I am a first time BBQer. I used Charcoal before and it took so long to get it going and I do not have control with the heat, therefore food always burned!! Laugh if you want, I am an engineer. So with about 30 hours of research, including going to every store; lowes, Sports Authority, Costco, Walmart, Target ect. I found the perfect Gas BBQ in the Weber Q 220. I wanted the unit for camping with my family of 4, yet for home use too. I first used it today and it worked perfect. I cooked 2 T-bone steaks and 4 all beef hotdogs. The dogs were done in 2 minutes and the steaks in 7 minutes. The new feature of thermo in the hood was a great idea, I was able to keep the flame down very low. Also I got this because of the stand. It seems durable enough and is at the perfect height. I showed this Grill to my Dad and he wish he wouldnt have spend the $400 on his home grill.
I am new at this and the weber Q 220 is making me a pro at cooking on the grill, and you will find that at 100ft above sea level you will only need the very lowest setting on the flame to cook a 1 inch T-Bone.
Bottom line: unit is small enough to be portable, comes with a stand as option, conserves propane and very user friendly. About the customer support? When I got the unit I called about prep for the grill, because online they say spray pam. Weber said just get a brush and use olive oil or canola ect and that pam tends to gum the grill. Also I asked tec support about the grill because at one edge it looked like the finish was scraped off, maybe during shipping. I told them it was only about a half inch on two bars and they said no probelm and it should not be like that and they shipped me a new grill ASAP. This is customer service at its finest.
Conclusion: You will not go wrong with this Weber Q 220. It is well worth the money for a quality product that has superior customer support.
Thank you !
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