| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 7 | 23 | 83 |
| Neutral (3) | 0 | 2 | 3 |
| Negative (1 or 2) | 1 | 2 | 5 |
| Total Reviews | 8 | 27 | 91 |
| Avg Rating | 4.50 |
4.56 |
4.65 |
| Address: | 218 S. Wabash Avenue, 5th Floor Chicago, IL 60604 - US |
|---|---|
| Website: | http://www.barcodegiant.com |
| Business Hours: | 7:00 a.m. - 7:00 p.m. CT |
| Sales Phone: | 1-888-875-7170 |
| Service Phone: | 1-888-875-7170 |
| Sales Email: | sales@barcodegiant.com |
| Cust Service Email: | customerservice@barcodegiant.com |
| Date Reviewed: 10/25/2009 | ||
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JOOSHIN from unknown Member Since: 10/09/2009 View Member's: Reviews |
great response |
Overall Rating |
| Date Reviewed: 10/16/2009 | ||
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PPOLERA from unknown Member Since: 09/30/2009 View Member's: Reviews |
Will continue to do business with them. |
Overall Rating |
| Date Reviewed: 09/27/2009 | ||
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KATHIS from unknown Member Since: 09/11/2009 View Member's: Reviews |
The sales person, John, was very pleasant, and easy to work with. I recommend Barcode Giant! Great company! |
Overall Rating |
| Date Reviewed: 09/24/2009 | ||
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SCHOUSING from unknown Member Since: 09/08/2009 View Member's: Reviews |
Item showed up the next day. We were very happy. |
Overall Rating |
| Date Reviewed: 09/11/2009 | ||
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ezinfocards from unknown Member Since: 08/26/2009 View Member's: Reviews |
First of hopefully many transactions with Barcode Giant. The customer service rep was helpful and followed up when there was a chance of the product not being working as I anticipated. |
Overall Rating |
| Date Reviewed: 09/10/2009 | ||
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A.PRIOGLIO from unknown Member Since: 08/25/2009 View Member's: Reviews |
On the received product was written: "For sale only in the Americas", but it was not mentioned at order time. Placing the order it was not possible to calculate in real time shipping charges outside US. Shipping charges calculation was notified by email after few days. Shipment charges very expensive (much more than competitors). |
Overall Rating |
| Date Reviewed: 09/09/2009 | ||
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BORETP from unknown Member Since: 08/24/2009 View Member's: Reviews |
When I received products one of cable is missing. I had to wait for another four more days. Bad thing is I had to pay again.it should be free. |
Overall Rating |
| Date Reviewed: 09/05/2009 | ||
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RANDALL.HARDY from unknown Member Since: 08/20/2009 View Member's: Reviews |
No question............will not hesitate to buy from Barcode Giant in the future. |
Overall Rating |
| Date Reviewed: 08/13/2009 | ||
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egarcia from unknown Member Since: 07/28/2009 View Member's: Reviews |
Excellent Customer Service |
Overall Rating |
| Date Reviewed: 08/08/2009 | ||
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AL.FEASTER from unknown Member Since: 07/23/2009 View Member's: Reviews |
Fast and complete. |
Overall Rating |
| Date Reviewed: 07/30/2009 | ||
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DON.VALLY from unknown Member Since: 07/14/2009 View Member's: Reviews |
Best pricing on items I needed. Excellent shipping terms, items shipped and received FAST. Easily navigable website with pertinent up to date information, in stock display clearly shown. Knowledgeable customer support over the telephone. Good follow up communication. Overall rating is excellent! |
Overall Rating |
| Date Reviewed: 07/29/2009 | ||
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GORDON.DEMAREST from unknown Member Since: 07/13/2009 View Member's: Reviews |
This was my first time ordering on line and I thought that everything was not only very good,but fast. Great Job |
Overall Rating |
| Date Reviewed: 07/26/2009 | ||
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PARTS from unknown Member Since: 07/10/2009 View Member's: Reviews |
I HAVE ORDERED PRODUCTS SEVERAL TIMES, AND I HAVE NOT HAD ANY PROBLEMS WITH MY PURCHASES. |
Overall Rating |
| Date Reviewed: 07/25/2009 | ||
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BROBERTS from unknown Member Since: 07/09/2009 View Member's: Reviews |
Great service, fast delivery, reasonable prices. Good job. |
Overall Rating |
| Date Reviewed: 07/24/2009 | ||
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DOPRAY from unknown Member Since: 07/08/2009 View Member's: Reviews |
As a first time customer I received an enthusiastic welcome from the Salesperson, very competitive pricing, and the item I ordered was shipped the same day. As a result of this positive experience I have given Barcode Giant the opprotunity to quote on all our label and ribbon needs. If the level of service is an indication of their pricing then I expect to be doing a lot of business with this company. |
Overall Rating |
| Date Reviewed: 07/24/2009 | ||
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ALEXR from unknown Member Since: 07/08/2009 View Member's: Reviews |
Product arrived on time, good conditions, overall very satisfied. |
Overall Rating |
| Date Reviewed: 07/24/2009 | ||
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PUCCIRX from unknown Member Since: 07/08/2009 View Member's: Reviews |
Placed an order and 3 days later received a phone call saying it was on back order for 2 weeks. Why wasn't that information available when I ordered the item. It had already been charged to my card and took 5 days to receive a credit memo email back from them to show the item had been credited and cancelled. Seems like they are working out of someone's garage? |
Overall Rating |
| Date Reviewed: 07/23/2009 | ||
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MTHDUGGAN from unknown Member Since: 07/07/2009 View Member's: Reviews |
Super fast delivery. Product as described. I'm very happy with my purchase and will shop here again. |
Overall Rating |
| Date Reviewed: 07/11/2009 | ||
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WHutc3712 from unknown Member Since: 06/25/2009 View Member's: Reviews |
Excellent (and amazing!) product, prompt delivery, and a well designed website! All are very much recommended. Many thanks! |
Overall Rating |
| Date Reviewed: 07/10/2009 | ||
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CRAIG from unknown Member Since: 06/24/2009 View Member's: Reviews |
I may or may not try them again. I am happy on a number of fronts but the lack of communication about the fact that the part purchased didn't ship until 8 days after purchase pissed me off. I had to make a phone call the day before and no one could tell me the status of the package. Then all of a sudden the next day the email comes telling me it had just been shipped. Very poor ratings for speed of shipment. Very Poor! Product was good, all else was good but I may look elsewhere for my companies needs. Retailer Response (07/21/2009): Dear Craig, We appreciate your feedback and are disappointed to hear you did not receive the excellent service levels we are proud to provide on all fronts of every order. We respectfully request that you contact our Customer Service Manager at 888- 875-7170 extension 8845 so we may offer a solution. We look forward to hearing from you and earning your future business. |
Overall Rating |
| Date Reviewed: 07/09/2009 | ||
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MCL881 from unknown Member Since: 06/23/2009 View Member's: Reviews |
The product was fine and the service was good. The ad said free shipping but there was no place to request it in the order form. I sent a separate message explaining the problem and never got a response. I needed the product so ordered it anyway and paid shipping. |
Overall Rating |
| Date Reviewed: 07/04/2009 | ||
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SHMRCKS from unknown Member Since: 06/18/2009 View Member's: Reviews |
Product was in condition as stated, shipped on time and service provided by Nick was excellent. He called to tell me that my order was processed, when to expect tracking and followed up with confirmation that the product was delivered. I definitely do not feel like "just another order number" with this company. Exceptional service! I will go to this company first with all my requirements. Kelley Spiezio |
Overall Rating |
| Date Reviewed: 06/25/2009 | ||
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AMATYA from unknown Member Since: 06/09/2009 View Member's: Reviews |
I was very impressed with the customer service of BarCode Giant. I received a personal phone call confirming my order and shipping choices. When I confessed that I was not sure I was ordering the correct product for my needs, the sales rep asked me questions to confirm that I had, in fact, ordered what I really needed. Thanks for the personal assistance. I will be sure to rely on Barcode Giant for all my future barcode needs! |
Overall Rating |
| Date Reviewed: 06/21/2009 | ||
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ABE from unknown Member Since: 06/11/2009 View Member's: Reviews |
Wonderful experience, ordering was a breeze, phone support was great, they called me to follow up on the order, shipped on time, all in all a pleasure to deal with, i would buy again, and will recommend others to. |
Overall Rating |
| Date Reviewed: 06/19/2009 | ||
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JOEDAVEX from unknown Member Since: 06/03/2009 View Member's: Reviews |
Fast, cheap and easy. Can't beat that combo. |
Overall Rating |
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