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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 7 23 83
Neutral (3) 0 2 3
Negative (1 or 2) 1 2 5
Total Reviews 8 27 91
Avg Rating 4.5 Star Review
4.50
4.5 Star Review
4.56
4.5 Star Review
4.65
Address: 218 S. Wabash Avenue, 5th Floor
Chicago, IL 60604 - US
Website: http://www.barcodegiant.com
Business Hours: 7:00 a.m. - 7:00 p.m. CT
Sales Phone: 1-888-875-7170
Service Phone: 1-888-875-7170
Sales Email: sales@barcodegiant.com
Cust Service Email: customerservice@barcodegiant.com

Barcode Giant

http://www.barcodegiant.com

With PriceGrabber Since 08/23/2005


Sort Reviews by: Date Rating
Date Reviewed: 10/25/2009
JOOSHIN from unknown
Member Since:
10/09/2009

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Reviews
great response Overall Rating
5 Star Review
 
Date Reviewed: 10/16/2009
PPOLERA from unknown
Member Since:
09/30/2009

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Reviews
Will continue to do business with them. Overall Rating
5 Star Review
 
Date Reviewed: 09/27/2009
KATHIS from unknown
Member Since:
09/11/2009

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Reviews
The sales person, John, was very pleasant, and easy to work with. I recommend Barcode Giant! Great company! Overall Rating
5 Star Review
 
Date Reviewed: 09/24/2009
SCHOUSING from unknown
Member Since:
09/08/2009

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Reviews
Item showed up the next day. We were very happy. Overall Rating
5 Star Review
 
Date Reviewed: 09/11/2009
ezinfocards from unknown
Member Since:
08/26/2009

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Reviews
First of hopefully many transactions with Barcode Giant. The customer service rep was helpful and followed up when there was a chance of the product not being working as I anticipated. Overall Rating
5 Star Review
 
Date Reviewed: 09/10/2009
A.PRIOGLIO from unknown
Member Since:
08/25/2009

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Reviews
On the received product was written: "For sale only in the Americas", but it was not mentioned at order time. Placing the order it was not possible to calculate in real time shipping charges outside US. Shipping charges calculation was notified by email after few days. Shipment charges very expensive (much more than competitors). Overall Rating
2 Star Review
 
Date Reviewed: 09/09/2009
BORETP from unknown
Member Since:
08/24/2009

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Reviews
When I received products one of cable is missing. I had to wait for another four more days. Bad thing is I had to pay again.it should be free. Overall Rating
5 Star Review
 
Date Reviewed: 09/05/2009
RANDALL.HARDY from unknown
Member Since:
08/20/2009

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Reviews
No question............will not hesitate to buy from Barcode Giant in the future. Overall Rating
4 Star Review
 
Date Reviewed: 08/13/2009
egarcia from unknown
Member Since:
07/28/2009

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Reviews
Excellent Customer Service Overall Rating
5 Star Review
 
Date Reviewed: 08/08/2009
AL.FEASTER from unknown
Member Since:
07/23/2009

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Reviews
Fast and complete. Overall Rating
5 Star Review
 
Date Reviewed: 07/30/2009
DON.VALLY from unknown
Member Since:
07/14/2009

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Reviews
Best pricing on items I needed. Excellent shipping terms, items shipped and received FAST. Easily navigable website with pertinent up to date information, in stock display clearly shown. Knowledgeable customer support over the telephone. Good follow up communication. Overall rating is excellent! Overall Rating
5 Star Review
 
Date Reviewed: 07/29/2009
GORDON.DEMAREST from unknown
Member Since:
07/13/2009

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Reviews
This was my first time ordering on line and I thought that everything was not only very good,but fast. Great Job Overall Rating
5 Star Review
 
Date Reviewed: 07/26/2009
PARTS from unknown
Member Since:
07/10/2009

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Reviews
I HAVE ORDERED PRODUCTS SEVERAL TIMES, AND I HAVE NOT HAD ANY PROBLEMS WITH MY PURCHASES. Overall Rating
5 Star Review
 
Date Reviewed: 07/25/2009
BROBERTS from unknown
Member Since:
07/09/2009

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Reviews
Great service, fast delivery, reasonable prices. Good job. Overall Rating
5 Star Review
 
Date Reviewed: 07/24/2009
DOPRAY from unknown
Member Since:
07/08/2009

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Reviews
As a first time customer I received an enthusiastic welcome from the Salesperson, very competitive pricing, and the item I ordered was shipped the same day. As a result of this positive experience I have given Barcode Giant the opprotunity to quote on all our label and ribbon needs. If the level of service is an indication of their pricing then I expect to be doing a lot of business with this company. Overall Rating
5 Star Review
 
Date Reviewed: 07/24/2009
ALEXR from unknown
Member Since:
07/08/2009

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Reviews
Product arrived on time, good conditions, overall very satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 07/24/2009
PUCCIRX from unknown
Member Since:
07/08/2009

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Reviews
Placed an order and 3 days later received a phone call saying it was on back order for 2 weeks. Why wasn't that information available when I ordered the item. It had already been charged to my card and took 5 days to receive a credit memo email back from them to show the item had been credited and cancelled. Seems like they are working out of someone's garage? Overall Rating
3 Star Review
 
Date Reviewed: 07/23/2009
MTHDUGGAN from unknown
Member Since:
07/07/2009

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Reviews
Super fast delivery. Product as described. I'm very happy with my purchase and will shop here again. Overall Rating
5 Star Review
 
Date Reviewed: 07/11/2009
WHutc3712 from unknown
Member Since:
06/25/2009

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Reviews
Excellent (and amazing!) product, prompt delivery, and a well designed website! All are very much recommended. Many thanks! Overall Rating
5 Star Review
 
Date Reviewed: 07/10/2009
CRAIG from unknown
Member Since:
06/24/2009

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Reviews
I may or may not try them again. I am happy on a number of fronts but the lack of communication about the fact that the part purchased didn't ship until 8 days after purchase pissed me off. I had to make a phone call the day before and no one could tell me the status of the package. Then all of a sudden the next day the email comes telling me it had just been shipped. Very poor ratings for speed of shipment. Very Poor! Product was good, all else was good but I may look elsewhere for my companies needs.
Retailer Response (07/21/2009): Dear Craig, We appreciate your feedback and are disappointed to hear you did not receive the excellent service levels we are proud to provide on all fronts of every order. We respectfully request that you contact our Customer Service Manager at 888- 875-7170 extension 8845 so we may offer a solution. We look forward to hearing from you and earning your future business.
Overall Rating
2 Star Review
 
Date Reviewed: 07/09/2009
MCL881 from unknown
Member Since:
06/23/2009

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Reviews
The product was fine and the service was good. The ad said free shipping but there was no place to request it in the order form. I sent a separate message explaining the problem and never got a response. I needed the product so ordered it anyway and paid shipping. Overall Rating
3 Star Review
 
Date Reviewed: 07/04/2009
SHMRCKS from unknown
Member Since:
06/18/2009

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Reviews
Product was in condition as stated, shipped on time and service provided by Nick was excellent. He called to tell me that my order was processed, when to expect tracking and followed up with confirmation that the product was delivered. I definitely do not feel like "just another order number" with this company. Exceptional service! I will go to this company first with all my requirements. Kelley Spiezio Overall Rating
5 Star Review
 
Date Reviewed: 06/25/2009
AMATYA from unknown
Member Since:
06/09/2009

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Reviews
I was very impressed with the customer service of BarCode Giant. I received a personal phone call confirming my order and shipping choices. When I confessed that I was not sure I was ordering the correct product for my needs, the sales rep asked me questions to confirm that I had, in fact, ordered what I really needed. Thanks for the personal assistance. I will be sure to rely on Barcode Giant for all my future barcode needs! Overall Rating
4 Star Review
 
Date Reviewed: 06/21/2009
ABE from unknown
Member Since:
06/11/2009

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Reviews
Wonderful experience, ordering was a breeze, phone support was great, they called me to follow up on the order, shipped on time, all in all a pleasure to deal with, i would buy again, and will recommend others to. Overall Rating
5 Star Review
 
Date Reviewed: 06/19/2009
JOEDAVEX from unknown
Member Since:
06/03/2009

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Reviews
Fast, cheap and easy. Can't beat that combo. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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