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Positive (4 or 5) 0 0 526
Neutral (3) 0 0 8
Negative (1 or 2) 0 0 55
Total Reviews 0 0 589
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Not Rated
4.5 Star Review
4.56
Address: 1764A New Durham Road
South Plainfield, NJ 07080 - US
Website: http://www.bestbuyplasma.com
Business Hours: 10:00am - 7:00pm M-T 10:00am - 3:00pm F
Sales Phone: 866-660-6602
Service Phone: 866-660-6602
Sales Email: Sales@bestbuyplasma.com
Cust Service Email: CustomerService@bestbuyplasma.com

BestBuyPlasma

http://www.bestbuyplasma.com


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Date Reviewed: 08/23/2007
shirinposner from unknown
Member Since:
08/07/2007

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I is always scarry placing orders online but besbuyplasma had good reviews and when i called and was able to actually talk to a person, the process seemed less daunting. Overall Rating
5 Star Review
 
Date Reviewed: 08/12/2007
risaak from unknown
Member Since:
12/09/2006

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I bought a Panasonic Plasma TV from these folks and I am very happy. The TV arrived in 5 days of placing the order without requesting express shipping. Sales person was polite but worked extra hard to try to sell me an extended warranty that I was not interested in. Overall this has been a good experience and I would purchase from these folks again. Overall Rating
4 Star Review
 
Date Reviewed: 08/06/2007
mpukr9djsocr from IL
Member Since:
08/06/2007

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On August 4th, 2007, BestBuyPlasma.com listed a price of $209 for a TV on its website. The price was also advertised on PriceGrabber.com and was noted as the best available price for the TV. On August 4, 2007, after carefully reading their "Shop With Confidence" policy cited below (because it was the first time I was considering ordering from this Internet company), I purchased two of the TVs using my credit cards and received confirmation of the purchases from BestBuyPlasma.com sent to my email address as an official receipt. Today, August 5, 2007, I received an email with the following message: Dear Valued Customer, On 08/04/2007 www.Bestbuyplasma.com posted a price for a Sony 46V2500. The price was inadvertently posted at $209. The correct price should have been $2099 and has since been corrected. Due to the price posting error we unfortunately have to cancel your existing order. Rest assured your credit card has not been charged. scam business. avoid at all costs. Overall Rating
1 Star Review
 
Date Reviewed: 08/05/2007
grizzlebear from MT
Member Since:
08/05/2007

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I purchased a Sony - KDL-46V2500 46-IN BRAVIA LCD Television from these turkeys - as isted on pricegrabber, they accepted payment, and confirmed my order, then they next day canceled the order and reposted the unit at a higher price. Watch these guys for the old bait and switch routine.... I suggest you shop elsewhere Overall Rating
1 Star Review
 
Date Reviewed: 07/13/2007
GentleGrey from unknown
Member Since:
07/13/2007

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I just purchased a Sony Bravia KDL-40V2500 from this company. I received confirmation of my order via e-mail on the same day I made the purchase. Three business days later, I received an e-mail with shipping confirmation and a tracking number. A sales agent made a follow-up phone call and requested that I return his call, which I did. On the phone, the agent confirmed that the unit had been shipped, and asked, in a non-pressuring way, if I was interested in purchasing any cables or other peripherals for the unit. I respectfully declined. Although I did not ask for expedited shipping, the company generously shipped the unit via FedEx air, so that it arrived exactly one week after I placed my initial order. After carefully inspecting the box and finding no visible damage, I signed for the delivery. The unit was carefully double-packed in a heavy-duty box with lots of air-padded packaging. I unpacked the unit, and it was in perfect condition. I would highly recommend this seller. Overall Rating
5 Star Review
 
Date Reviewed: 06/27/2007
markefried from unknown
Member Since:
06/11/2007

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Really enjoyed using these guys. They work with you instead of just giving you the price. I was able to get a package deal with them that made it much more affordable then had I purchased a la carte. I worked with Al Carter (ext 8246), one of the best electronics salesmen I have come across. Definitely talk to these guys before you buy because I bet they outperform the competition on price and servive 99% of the time. Overall Rating
5 Star Review
 
Date Reviewed: 06/24/2007
sleclair123 from unknown
Member Since:
06/08/2007

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Researched HDTVs at the big stores, but found the best prices online-plus NO taxes!. Best Buy Plasma's-NO INTEREST FINANCING! After speaking with Al Carter (x8246), I literally put all my faith in his knowledgeable/extremely experienced decisions. He was the only salesperson I could find, able to assist me in concealing all my components in a closet, leaving the Sony LCD on the wall by itself, AWESOME! His smart/prompt/curteous service regained my confidence in online shopping. CALL AL x8246!!! Overall Rating
5 Star Review
 
Date Reviewed: 06/11/2007
j_sarphati from unknown
Member Since:
05/19/2007

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AL CARTER eXT. 8246 WAS GREAT AND VERY PROFESSIONAL! Overall Rating
5 Star Review
 
Date Reviewed: 06/04/2007
nancy.gerval from unknown
Member Since:
05/23/2007

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I was very impressed that I was contacted by a sales person who explained the shipping dates, warranty information, etc. to me and gave me his name and telephone number to contact if I had any questions. Overall Rating
5 Star Review
 
Date Reviewed: 06/04/2007
victordomicus from unknown
Member Since:
05/19/2007

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Al (ext. 8246) has made my experience with Best Buy Plasma very easy and pleasant. He took me step-by-step and explained the pros and cons of the LCDs I was interested in and help me choose one that was just right for me. He answered all of my questions effectively and throughly. I will enjoy doing business again with Al and Best Buy Plasma in the future. Thanks again for all your help and I look forward to the arrival of my LCD television. Overall Rating
5 Star Review
 
Date Reviewed: 05/31/2007
wzimmer from unknown
Member Since:
05/22/2007

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Tho' I had some concerns because of a misunderstanding on a web order, I was cautious and ordered by phone. I must say that after I finally got through to a person< I was suprised and gratified. Al (Ext# 8246) was very helpful and, as a result, I reordered the TV. Thanks, Bill Zimmer Overall Rating
4 Star Review
 
Date Reviewed: 05/30/2007
twinsticks from unknown
Member Since:
05/20/2007

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Best buy plasma is great ! Al Carter -- --Sales Manager BestbuyPlasma.com Phone: 866 660 6602 x 8246 Al Carter my salesmen was very helpful and did not try to talk me into anything that I did not need or want. They also had the best prices on my 52 samsung lcd tv package I ordered the tv on 5-16-07 and had it on my wall two days later. I like most was leary about spending that much money on a online purchase , but everything worked out perfect.. Would buy from again!!! Thanks Al!!!! Overall Rating
5 Star Review
 
Date Reviewed: 05/28/2007
kbjohnson888 from unknown
Member Since:
04/23/2007

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Have had great help to expedite this order. Overall Rating
5 Star Review
 
Date Reviewed: 05/26/2007
jbbehar from unknown
Member Since:
05/17/2007

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Reviews
Joseph was a great sales rep to work with - he made himself available to answer my constant never ending list of questions. Great customer service! I'd buy again for sure and recommend as well! Call Joseph X8245. Overall Rating
5 Star Review
 
Date Reviewed: 05/23/2007
stev1942 from unknown
Member Since:
05/14/2007

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OK so far Overall Rating
4 Star Review
 
Date Reviewed: 05/23/2007
rcbrumm from WA
Member Since:
04/16/2005

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Reviews
I got a phone call to confirm the order. The salesman tried to sell me an additional HDMI card for the monitor for $250. I declined. The monitor came with a HDMI connection. I felt like they tried to charge me an extra $250 for nothing. Overall Rating
2 Star Review
 
Date Reviewed: 05/11/2007
drj102 from unknown
Member Since:
05/02/2007

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Al was easily the best contact I have ever had over the internet. The personal touch of a call and a person in charge of your order made me know the transaction was going to go very smoothly!!! It did! As for ALL the other internet sites they need to take a page from Al's book and if you don't believe me feel free to call him!!! He's the sales manager and his phone number 866-660-6602 ext. 8246. AMAZING!!! Overall Rating
5 Star Review
 
Date Reviewed: 05/05/2007
cjk185 from unknown
Member Since:
04/19/2007

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Reviews
When I first placed my order I thought that it was just going to be another automated internet purchace. I was plesantly suprised when Bestbuyplasma.com contacted me and explained the way they conducted thier business. The representative took his time and explained exactly what was going to happen with the purchase and delivery of my television. I would recomened bestbuyplasma.com for other people that want to save money buying a television online. Overall Rating
5 Star Review
 
Date Reviewed: 05/04/2007
slburse from unknown
Member Since:
04/25/2007

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Great experience. This is the second tv I have purchased from BestBuy Plasma and if I need another I know where to go! Overall Rating
5 Star Review
 
Date Reviewed: 05/03/2007
Russ2756 from unknown
Member Since:
04/22/2007

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Reviews
I have used this company before with great results. This time I called for 3 new Televisions. The person was helpful and suggested some alternative units for me to consider. After careful investigation he was correct. I placed the order with him and am glad he took to the time to discuss the order rather than just take the order. Overall Rating
5 Star Review
 
Date Reviewed: 05/02/2007
vincent.travisano from unknown
Member Since:
04/23/2007

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Everything went very well. The set is awesome. A man named Norielle deliverd my TV and he was great. Overall Rating
5 Star Review
 
Date Reviewed: 05/02/2007
rcatesq from unknown
Member Since:
04/16/2007

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Reviews
Thus far I am very impressed with the web site and quality of service from BestBuyPlasma.com. The personal follow-up on my order by AL CARTER,the Sales Manager(x 8246), was outstanding!! His customer focus,courtesy and diligence deserve recognition. Thank you....Robert Catania Overall Rating
5 Star Review
 
Date Reviewed: 04/25/2007
mbergerac from unknown
Member Since:
04/16/2007

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Reviews
Stephen (extension 8243) was excellent Overall Rating
5 Star Review
 
Date Reviewed: 04/23/2007
rjunkin1 from TX
Member Since:
04/11/2007

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Reviews
The order was taken by phone and the rep was very helpful and knowledgeable of the product I was ordering. The price was much better than the local stores on the TV. The order was delivered on time and in perfect shape. I was extreamly pleased with the entire process. I would use the company an any future purchases! Overall Rating
5 Star Review
 
Date Reviewed: 04/20/2007
dbeeson from unknown
Member Since:
03/13/2007

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Am very happy Overall Rating
4 Star Review
 
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