Terrible Quality
Weaknesses:- I have to unplug the unit after I finish watch a movie before I can watch another movie.
- Do not cut box for UPC Code
- Sluggish power up
- Sluggish power down
- Sluggish load of movies
Posted Aug 27, 2007 - 08-27-2007 - Update - No change in the multitude of problems; firmware upgrades abound from Toshiba; just about every new movie I have tried to watch on this unit requires a firmware upgrade ... and that's the truth; latest new movie that requires an upgrade is 'Hot Fuzz'; granted not a great movie, but if you want to watch HD DVD don't waste money or this unit, or be prepared for frustrations and poor quality.
05-30-2007 - Update - Place of purchase send me a new unit on the 29th with 2 day shipping; received the unit today. Still the same problems with "The Ultimate Matrix Collection"; I plan to request a replacement of the HD DVD from the same place of purchase. Maybe it's the HD DVD; I don't want to give Toshiba a bum rap on their HD-A20 unit, but I really don't believe it is the HD DVD because I had problems with "Apollo 13" and "King Kong"; will update again after I get a replacement for "The Ultimate Matrix Collection".
05-29-2007 - Update - Item returned to place of purchase and will receive a replacement unit within the week. Hope I just received a defective unit; I will update my review once I have received the replacement.
05-27-2007 - Update - "Batman Begins" works without a problem.
05-26-2007 - Update - Problems with King Kong HD DVD; picture plays, but audio garbled. Current list of movies this unit is fails to play without a problem: "The Ultimate Matrix Collection (The Matrix, The Matrix Reloaded and The Matrix Evolution)" and "King Kong".
05-25-2007 - Update - Finished watching my second movie "The Matrix Reloaded" and thought I would finish the trilogy by watching the final Matrix movie. NO GO; the unit is once again dead. I have to unplug the power cord; wait 5 minutes; plug the power cord and then I can watch another movie. This is really bad.
05-24-2007 - Update - I have to unplug the unit and wait 5 minutes, and the hope it works. So far today the unit has completed stopped playing any HD DVD. Called Toshiba and all they will offer is for me to mail the unit (at my own expense) for repairs.
05-23-2007 - Picture and audio are nothing to get excited about; definitely download the 1.6 firmware update before you use the unit. Instructions state the download and update with take approx 20 minutes; not true for me. Download took over 1 hour with about a 30 minute install, so be patient. The unit will turn itself off when it is done; might as well go out for dinner while you wait.
- I purchased "The Ultimate Matrix Collection" and watched the first move "The Matrix". After this first use of the unit it would not play any other HD DVDs; not even a replay of "The Matrix".
- Called Toshiba Tech Support (TTS); pleasant folks. Make sure you set up an account with Toshiba Tech Support, you will be calling them a lot with problems. Also get your name on their list for the 1.6 firmware update even if you have already downloaded it from the net. The unit will not update itself and per TTS this will put you on the mailing list for future firmware updates.
- Back to my unit that is now dead; TTS said that they had not had problems with "The Ultimate Matrix Collection"; makes me thing that there are a lot of problems to come with other movies.
- The only options provided by the TTS was to try and unplug the unit for at least 5 minutes. If this does not work, TTS said that I would have to ship the unit to Toshiba for repairs.
- I've had the unit 1 day; watched 1 movie and it is already needing repairs.
- Save your money and wait until Toshiba fixes the bugs maybe comes out with version 3 of their HD DVD players (like a HD-A30). Heck they are already on version 1.6 of the firmware and the HD-a20 is one of their newest HD DVD players.
- Looks like 5 minutes are up; give me a sec and I'll let you know if TTS suggestion to unplug the unit for 5 minutes after watching a movie fixes the problem.
- It worked; I'm back in business and I get to watch a 2nd movie tonight.
- I'll update this review if this problem continues. Good luck to all who make the decision to put their good money down on this unit.
DO NOT CUT BOX FOR UPC CODE until you have used the unit for a reasonable length of time and you are sure it works and you want to keep the unit. If you cut the box for the Toshiba 5 free HD DVD offer, YOU ARE HOSED.
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