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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 2 14 1271
Neutral (3) 0 0 38
Negative (1 or 2) 2 2 243
Total Reviews 4 16 1552
Avg Rating 3 Star Review
3.00
4.5 Star Review
4.44
4 Star Review
4.22
Address: 1764 New Durham Rd
South Plainfield, NJ 07080 - US
Website: www.buyersedge.com
Business Hours: n/a
Sales Phone: 800-466-0119
Service Phone: 800-466-0119
Sales Email: support@buyersedge.com
Cust Service Email: support@buyersedge.com

Buyersedge

www.buyersedge.com

With PriceGrabber Since 07/17/2000


Sort Reviews by: Date Rating
Date Reviewed: 11/08/2009
seanana2 from CO
Member Since:
11/10/2004

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Reviews
Great prices, good service. They offered a GREAT price for insurance etc, but I am not one that buys insurance. I will definitely be going to their site first when looking for my next appliance/electronics purchase. Overall Rating
5 Star Review
 
Date Reviewed: 10/23/2009
gln3 from CA
Member Since:
10/23/2009

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Reviews
Beware of BuyersEdge! I originally attempted to purchase a Sony CyberShot DSC-H2O for $249.00 and a 3-year Extended Warranty for $29.95. A sales rep called and talked me into a 4-year full coverage extended warranty for $59.99, which he said was 50% off the actual price. He also talked me into purchasing a hi-capacity battery. He tried to talk me into buying a memory stick, but I knew I could get one locally for cheaper than his offer, so I said no thanks. I received, after 12 days even though I paid extra for expedited shipping, the camera (charged $252.45) and battery (correct price), a 3-year warranty for the $59.99 price (no fine print to read to know what is actually covered), and, get this, a memory stick for $26.99, which is still on its way! I didn't order the memory stick but it ended up on my bill anyway. I will NEVER purchase from this company again, and I warn you to pay extra through Amazon or some other reputable company. Overall Rating
1 Star Review
 
Date Reviewed: 10/06/2009
johngotwalt from unknown
Member Since:
01/24/2009

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Reviews
Justin is the man. I ordered on a Friday morning and had my camera Monday morning. He was very helpful on the phone answering my questions, and I would definitely do business with him again. Overall Rating
5 Star Review
 
Date Reviewed: 09/20/2009
knig from CA
Member Since:
09/20/2009

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Reviews
Unable to complete the order...Have received continuous calls stating there was an issue with the order. When calling back, no one answers, including customer service. I asked them to leave the message that needed an answer and I would leave on their answer machine. The didn't do so...I asked for them to send an email...that didn't do so. I waited on the customer service phone line for 1.5 hours today - on hold, no one picked up...just said to continue waiting. I just cancelled the order after 6 days of frustration. Overall Rating
1 Star Review
 
Date Reviewed: 08/04/2009
PatE467 from TN
Member Since:
08/04/2009

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Reviews
Justin was knowledgable and extremely helpful. I asked to have my Sony A-230y DSLR shipped out the same day and overnighted. He followed up through the whole process and even called me to give me the tracking number. Everything arrived today as promised. Well packed and intact. I will recommend BuyersEdge (and Justin) to my friends. Wonderful service and excellent followup. Overall Rating
5 Star Review
 
Date Reviewed: 06/22/2009
jtmeridian from FL
Member Since:
06/22/2009

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Reviews
Highly recommend. Did extensive price shopping on and off the internet, and Buyersedge was by far the best deal for my new Weber grill. Within 24 hours after placing my online order, Steven telephoned me to make sure I was satisfied, and he upgraded the already free delivery at no extra charge, assuring that I would receive the grill faster. Steven knows how to make his customers happy. Overall Rating
5 Star Review
 
Date Reviewed: 06/15/2009
oliviag from CA
Member Since:
06/15/2009

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Reviews
Steve at extension 204 was very helpful in completing my order and making good suggestions about my purchase. He expedited shipping with no extra cost! As he said, their priority is to make deals and make the customers happy. I would recommend this merchant to a friend. Overall Rating
5 Star Review
 
Date Reviewed: 06/12/2009
dromito from MT
Member Since:
05/07/2005

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Reviews
Order was acknowledged right away and shipping information was emailed the next day. Overall Rating
5 Star Review
 
Date Reviewed: 06/12/2009
mg1954 from unknown
Member Since:
06/12/2009

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Reviews
After I put my order in I received a call from Steve at Ext 204 who helped me get the packeage shipped quicker and we are saving alot of money on the camera and accessories, since I checked numerous web sites and no one compared to their price. It seems that they really care because I don't ever remember receiving a call from an online retailer who showed any interest in their customers. It would seem to me that Buyer's Edge #1 priority is to give great deals and make their customers happy. Overall Rating
5 Star Review
 
Date Reviewed: 06/12/2009
tagmoto from TN
Member Since:
06/12/2009

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Reviews
The folks at Buyersedge were friendly and helpful on the phone. They gave me a good deal and promised to expedite the shipping of my camera. I just placed the order, so I can't comment on the shipping time. Overall Rating
5 Star Review
 
Date Reviewed: 06/12/2009
ghoward27 from CA
Member Since:
06/12/2009

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Reviews
STEVEN HELPED ME GET THE PACKAGE SHIPPED QUICKER FOR MY OCCASION AND WE ARE SAVING A LOT OF MONEY ON THE PRODUCT. BUYER'S EDGE MAIN PRIORITY IS TO GIVE GREAT DEALS AND MAKE THEIR CUSTOMERS HAPPY! Overall Rating
5 Star Review
 
Date Reviewed: 06/11/2009
billybob28 from MN
Member Since:
06/11/2009

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Reviews
Steve at Buyer's edge really went out of his way to find out if I was satisfied with my purchase. He took two days off my shipping for nothing. I am very happy with Buyer's edge. Overall Rating
5 Star Review
 
Date Reviewed: 06/11/2009
edallday from unknown
Member Since:
06/11/2009

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Reviews
Did everything they could to please me, including an added memory card and enhanced shipping. Also provided the best price of any recommended vendor at DPReview.com Overall Rating
4 Star Review
 
Date Reviewed: 06/11/2009
compsognathus from TX
Member Since:
06/11/2009

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Reviews
a representative called after i ordered to make sure i had all the information, and any questions about the order. this level of personal service is rare for internet shopping. great company! Overall Rating
5 Star Review
 
Date Reviewed: 06/10/2009
frogger1012 from NY
Member Since:
06/10/2009

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Reviews
excellent delivery. free shipping and was delivered the next day which was an amazing surprise as I was told it would come "7-10 business days". great customer service with a call before and after the delivery to answer any questions or concerns. Overall Rating
5 Star Review
 
Date Reviewed: 06/04/2009
GE_lady from MA
Member Since:
06/04/2009

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Reviews
It was very easy placing the order. I was amazed at the speed at which it came. Also I thought that having Steve call me to check on the delivery was very nice. The price was the best from all my sources. Overall Rating
5 Star Review
 
Date Reviewed: 12/20/2008
ebossart from FL
Member Since:
08/22/2004

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Reviews
So far it has been a good experience, though I´ll know better once we have delivery of our new TV. Overall Rating
4 Star Review
 
Date Reviewed: 01/25/2008
raminbahari from unknown
Member Since:
12/28/2005

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Reviews
I had a very good experience working with the website. It was easy and quick. Prices are very competitive and low. Great company to work with. Overall Rating
5 Star Review
 
Date Reviewed: 12/16/2007
peterkovacs1961 from NY
Member Since:
12/02/2007

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Reviews
Paul was great easy transacton thanks Overall Rating
5 Star Review
 
Date Reviewed: 03/31/2007
kriskuivenhoven from unknown
Member Since:
03/21/2007

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Reviews
Paul at ext.255 for Digital E- Tailer was very helpful and kind.I hope to do more shopping with Digital E- Tailer in the future. Many thank's to Paul at ext.255. Overall Rating
5 Star Review
 
Date Reviewed: 12/26/2006
barotoree1 from NJ
Member Since:
10/09/2004

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Reviews
I paid for 2nd day air shipping. I did not receive the package within 2 days. When I inquired about it via e-mail nobody responded. I got my package from DHL 4 days after it was shipped and found that it was addressed incorrectly (Apt number left off). When I called to ask about getting the charge for second day air shipping removed I was told that it was not their problem since the package was picked up by DHL the day after I ordered it. After explaining to them that they had addressed the package incorrectly they told me they would charge me the next lower shipping. I explained to them that the mistake was on their part and that if I wanted the package shipped any other method I would have choosen the free option. After talking to 2 people they finally reluctantly agreed to refund the shipping charge. Overall Rating
2 Star Review
 
Date Reviewed: 12/26/2006
rlusk from unknown
Member Since:
12/12/2006

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Reviews
The sales person was very helpfull. Enjoyable to talk to, unlike others from other companies. I will be returning because of him. THANKS Overall Rating
5 Star Review
 
Date Reviewed: 12/21/2006
dagfy from unknown
Member Since:
12/05/2006

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Reviews
Good prices, good availability Overall Rating
4 Star Review
 
Date Reviewed: 12/20/2006
marc_glen from AZ
Member Since:
12/04/2006

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Reviews
The customer rep was verify friendly and they provided me some tips on how to maximize my purchase and shipping. Overall Rating
5 Star Review
 
Date Reviewed: 12/18/2006
bustamuv88 from unknown
Member Since:
12/05/2006

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Reviews
Easy to use. Friendly on the phone. Mentioned Accessories and I told them I already had what I needed and did not pressure me to buy anything else. Overall Rating
5 Star Review
 
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