I'm not going to suffer this headset any longer
Started Jul 14, 2006
Strengths: Weight, battery life, easy setup, and device compatibility should be given, they are not weaknesses here but are definitely not strengths either.
Weaknesses: Poor comfort and terrible sound quality give a well-known brand a black eye (and sore ear)
I purchased this headset at the Verizon store along with my brand new Treo 700p and was very excited to finally have bluetooth. This first experience has been so poor that after the 5th day of use I went back to using my old jabra wired headset that I have used with my Treo 600 for a couple of years.
I have now done some reading and educated myself more on these headsets, and clearly there are better choices for this price and form-factor. The shape of the ear hook is designed for small ears, and is not adjustable in any way. It is also made of hard plastic so if your ear is not the same shape as the designer's model, you will feel it. Second, the speaker is flush with the surface of the headset, meaning that the whole device is pressing against your ear, rather than fitting comfortably within the shape of the ear. This is also not adjustable, and keeps the speaker well outside the ear meaning when there is any background noise you will find yourself pressing the headset to your ear to minimize nearby noise. This would be a good idea except that the large hang-up button is placed prominently on that side of the headset.
None of this would be such a problem if I could actually communicate with the person I'm calling. The speaker volume is weak, and full of clicks and pops from static. I've gotten reports that the sound from the boom mic is tinny when I call.
It also lost the pairing once with my Treo when the headset ran out of batteries. Once recharged I had to delete the pairing from the Treo and reconnect the headset. Don't know if that's the headset's fault, though.
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