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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 4 13 143
Neutral (3) 0 1 12
Negative (1 or 2) 3 4 63
Total Reviews 7 18 218
Avg Rating 3 Star Review
3.14
4 Star Review
3.94
3.5 Star Review
3.67
Address: PO BOX 301102
Brooklyn, NY 11230 - US
Website: http://www.certifieddigital.com
Business Hours: Everyday 9am-9pm
Sales Phone: 800-458-1885
Service Phone: 800-458-1885
Sales Email: CertifiedDigital@aol.com
Cust Service Email: CertifiedDigital@aol.com

Certified Digital

http://www.certifieddigital.com

With PriceGrabber Since 10/14/2005


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Date Reviewed: 10/27/2009
scokla from OK
Member Since:
10/27/2009

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Reviews
Ordered online for a "in stock" camera. called 5 days later and was told camera was out of stock. It could be 2 weeks before they have one. They had new lower price on website for same "in stock" camera the day I called. I could have lower price if I waited for the camera to come in. In a month or two. I cancelled my order. Overall Rating
1 Star Review
 
Date Reviewed: 10/21/2009
dsolomon23 from unknown
Member Since:
10/05/2009

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Reviews
I am very satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 10/14/2009
noCertifiedDigital from FL
Member Since:
10/14/2009

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Reviews
BAIT & SWITCH. after i ordered and paid online, the man called to tell me the actual price will be $100.00usd MORE. and he was crude, and very harsh on the phone. Buyer be very aware. Overall Rating
1 Star Review
 
Date Reviewed: 10/07/2009
josephduba from unknown
Member Since:
09/21/2009

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Reviews
good, easy access and accepted credit card Overall Rating
4 Star Review
 
Date Reviewed: 09/21/2009
JoshRachlis from unknown
Member Since:
09/05/2009

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Reviews
Seems great. Was the best price on the web. The shipping chargers were a bit higher, though, which wasn't great. I'll just have to see if it actually shows up on time! Overall Rating
5 Star Review
 
Date Reviewed: 09/10/2009
saltking1 from unknown
Member Since:
08/25/2009

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Reviews
Very easy to do business with Overall Rating
5 Star Review
 
Date Reviewed: 09/05/2009
jitabasak from NJ
Member Since:
09/05/2009

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Reviews
This company has absolutely the worst customer service I have EVER received. The order confimation said my order would be received in 5-7 days. When it did not arrive, I called customer service, and he said it was out of stock. I told him if I knew that it was out of stock I would not have purchased it. I requested that he give me expedited shipping or compensate me in some way. He said he could not do that. AND then he tried to sell me other items!!! He was rude, horrible and just plain mean. I asked to speak to the manager, and he is actually the owner. PLEASE DO NOT BUY FROM THIS COMPANY! Overall Rating
1 Star Review
 
Date Reviewed: 08/30/2009
dweihl from MI
Member Since:
08/30/2009

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Reviews
Great customer service. No problems with order. Overall Rating
5 Star Review
 
Date Reviewed: 08/26/2009
paulpaz from unknown
Member Since:
07/26/2006

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Reviews
After getting burned by another company I called CertifiedDigital. Unlike other places I ALWAYS got a person when I called. They made arrangements to ship the order fast and got it in stock for me right away. They did not try to mislead me about the product availability and everything they promised to do was done. The item arrived as described and I am very happy. I feel you can trust them. Overall Rating
5 Star Review
 
Date Reviewed: 08/23/2009
FedericoRio from UT
Member Since:
08/23/2009

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Reviews
I bought my Canon Rebel camera from Certified Digital. The pricing was among the lowest and the transactions were accurate and fast. There was a risk that the merchandise wouldn't arrive in time for my trip so I had to upgrade the shipping and Certified Digital split the difference with me. I received the correct merchandise on time. I was always able to get quick turn around using a combination of phone and e-mail. 5 Stars as far as I am concerned. Overall Rating
5 Star Review
 
Date Reviewed: 07/23/2009
SDRaga from CA
Member Since:
07/23/2009

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Reviews
(Edited August 26th by SDRaga)  This order has been cancelled. Overall Rating
3 Star Review
 
Date Reviewed: 07/22/2009
djonsson from AZ
Member Since:
07/22/2009

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Reviews
Horrible customer service. 1. I never received an email order confirmation. 2. After calling to follow up on my order they tried to get me to buy a bunch of accessories and then cancelled my order and didn't even tell me after I told them I just wanted the camera. I found out my order was cancelled the next day. Don't waste your time with this company. Overall Rating
1 Star Review
 
Date Reviewed: 07/16/2009
slappymanhand from unknown
Member Since:
07/16/2009

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Reviews
Certified Digtal had the absolute lowests price for my canon camcorder. It was sent bran new in mint condition and arrived exactly when they said it would. There is always someone who answers the phone when you call about any questions at all, very responsive. Overall Rating
5 Star Review
 
Date Reviewed: 07/09/2009
virginiashirley from MS
Member Since:
07/09/2009

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Reviews
After tons of research, this company had the lowest price on the Canon digital camera I selected. Their salesperson was well versed about the product and personable. Value was added through bonus accessories. Delivery was prompt and perfect. The company followed up to check on themselves afterward. I'll do business with them again without hesitation. Overall Rating
5 Star Review
 
Date Reviewed: 07/03/2009
venkatannamraju from CA
Member Since:
07/03/2009

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Reviews
I purchased sony hd xr500v camcorder from this site. I got confirmation email and after 5 days i recieved my product safely via ups Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2009
filippone1 from unknown
Member Since:
12/15/2004

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Reviews
(Edited July 02nd by filippone1)  I had so many questions about warranties, connections, everything when I ordered my Vixia. I found the people to be knowledgeable, sincere and willing. Management came on to speak to a problem and I got quick solutions and specific names to ask for when I called to verify what I was told. I got 2 Vixias ( I do dance reviews and plays ) and all the things you would expect, extra batteries etc. I have no reservations to recommend them. Maybe new management is in force to explain the turn around, but I am willing to get a G-10 Canon now from them. Get accidental insurance with these small products that can slip from your hand or table. I don't order often, but when I do I don't want dissappointment, just like all of you. Give them a try...good prices are there. Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2009
mcdanielp from IA
Member Since:
07/02/2009

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Reviews
The people were very helpful. They were able to answer my questions and got my order to me promptly. I really like the camera, it's exactly what I need. Overall Rating
5 Star Review
 
Date Reviewed: 06/30/2009
tigerray from CA
Member Since:
06/30/2009

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Reviews
(Edited July 01st by tigerray)  We got a great price on an HD Camcorder. The manager was courteous when we had a problem with an accessory and offered an exchange for something that cost more and told us not to worry about the cost difference. He also offered to pay for return shipping on the accessory we didn't want. Overall Rating
5 Star Review
 
Date Reviewed: 05/07/2009
picassso from unknown
Member Since:
12/31/2005

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Reviews
So far the experience has been great. The quoted price was not charged during checkout process due to shipping..etc. Overall Rating
4 Star Review
 
Date Reviewed: 04/22/2009
Misc42345i from TX
Member Since:
04/22/2009

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Reviews
Believe the reviews below the company does not answer their phone or e-mail. They tried to charge me three times, even though I never checked-out. I believe them to be a fraud. Overall Rating
1 Star Review
 
Date Reviewed: 04/10/2009
mrman3001 from unknown
Member Since:
04/01/2009

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Reviews
What I liked about the site is the security seal (especially in the day of age of hackers/etc - so I trust my info is safe) and the layout/organization of the site. I was able to find the camera case that fits my camera right away. Great prices by the way. Overall Rating
5 Star Review
 
Date Reviewed: 03/27/2009
thisnursedances from unknown
Member Since:
03/18/2009

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Reviews
This company is so bogus. They NEVER answer their phone, never ever answer their phone. I am sure that they are two people running a fake front... out of their garage and a computer with dial-up. NEVER order from this company. After I stupidly placed the order all my red flags went up. Thankfully someone did respond to my third email demanding a cancellation. Never use the company. Overall Rating
1 Star Review
 
Date Reviewed: 03/07/2009
mdhovan from PA
Member Since:
03/07/2009

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Reviews
My order was placed on 2-28-09 and it is now 3-07-09. I have yet to be able to contact anyone at any of the departments offered on the phone service, several times I have tried. None of the several e-mails were answered either. I have since called the card company used for the order because I fear fraud, and have canceled my order with CertifiedDigital. I am not sure the company even exist, and anyone should be very cautious when dealing with these people. Placed my new order with TigerDirect because the service and products I have received from them in the past have been the best. Tried to save a few bucks this time, very few I might add and will never do bussiness with anyone but tiger again. STAY FAR AWAY FROM CERTIFIEDDIGITAL! Overall Rating
1 Star Review
 
Date Reviewed: 12/22/2008
enki42ea from MD
Member Since:
12/22/2008

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Reviews
Placed an order early Wed morning on 12/10. The $30 shipping for a small GPS seemed very high but was still overall a good price which is why I bought from them. Got the automated email that they got my order but nothing after that as of 12/22. On their tracking page they still say "new" with no tracking number. Called them multiple times and while their call system makes it seem like they take calls 24/7 you are always on hold and led straight to voice mail in the exact same way every time. (left a few messages over the past week and they never called back) Also emailed them with no response. (The item has been listed as in stock every day since I ordered it) So I'd have to say it seems like a scam Overall Rating
1 Star Review
 
Date Reviewed: 12/19/2008
chops777 from unknown
Member Since:
07/30/2007

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Reviews
I ordered 8 days ago with the website saying the item was in stock. I still have not heard from them nor received a response to my emails or phone calls. one phone # is no longer connected, the other # only accepts voicemail and they do not return your calls or emails no matter which "dept" you leave the message. I try to track on their website and it gives the status of an order, but no movement toward delivering the product.. STAY AWAY!!! Overall Rating
1 Star Review
 
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