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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 213 488 2577
Neutral (3) 16 31 154
Negative (1 or 2) 11 21 118
Total Reviews 240 540 2849
Avg Rating 4.5 Star Review
4.42
4.5 Star Review
4.45
4.5 Star Review
4.49
Address: 7795 W Flagler Street
Miami, FL 33144, - US
Website: http://www.compusa.com
Business Hours: 24 Hours - 7 Days a week
Sales Phone: 800-800-8300
Service Phone: 800-800-8300
Sales Email: n/a
Cust Service Email: n/a

CompUSA

http://www.compusa.com

With PriceGrabber Since 02/07/2008


Sort Reviews by: Date Rating
Date Reviewed: 12/03/2009
sexyesq from unknown
Member Since:
11/24/2009

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Reviews
I had trouble applying a coupon code that I ultimately gave up on. Every time I hit "apply code" it went to check out without the code discount applied and I lost the code. Eventually, frustration won out and I just gave up on the code after numerous attempts and checked out. Would have been much more satisfied had that experience not tainted the good taste I had. Overall Rating
4 Star Review
 
Date Reviewed: 12/03/2009
jfstc from unknown
Member Since:
11/24/2009

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Reviews
ok Overall Rating
5 Star Review
 
Date Reviewed: 12/03/2009
katherineskreations from unknown
Member Since:
11/24/2009

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Reviews
Nice easy purchase Overall Rating
5 Star Review
 
Date Reviewed: 12/03/2009
rlfagin from unknown
Member Since:
11/24/2009

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Reviews
so far a good transaction. I am always hesitant when purchasing from a new online source. I purchase online quite often so I hope this goes well Overall Rating
5 Star Review
 
Date Reviewed: 12/03/2009
mtp from unknown
Member Since:
11/17/2009

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Reviews
Product should be delivered by the 20th. Lets see what happens. Overall Rating
5 Star Review
 
Date Reviewed: 12/03/2009
schickcindy from unknown
Member Since:
11/17/2009

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Reviews
Easy & safe shopping Overall Rating
5 Star Review
 
Date Reviewed: 12/03/2009
lschmidt107 from VA
Member Since:
12/19/2001

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Reviews
nothing to add Overall Rating
5 Star Review
 
Date Reviewed: 12/02/2009
bantrymcc from unknown
Member Since:
11/23/2009

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Reviews
The shipping cost and taxes are very confusing. The delivery is worse; you must be home to sign for the merchandise which is quite a burden for working families. It has still not been delivered for that reason. Overall Rating
1 Star Review
 
Date Reviewed: 12/02/2009
jj_weise from unknown
Member Since:
11/16/2009

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Reviews
Easy to use website, and good price. Overall Rating
5 Star Review
 
Date Reviewed: 12/02/2009
charlie_korner from unknown
Member Since:
11/16/2009

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Reviews
No problems ordering Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2009
gumb2924 from unknown
Member Since:
11/18/2009

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Reviews
website drop order number when i allowed for survey popup. lucky i wrote down my order number before. some less experience online shoppers might have not wrote the number down. not all website do this though. Overall Rating
4 Star Review
 
Date Reviewed: 11/30/2009
natural1 from unknown
Member Since:
11/19/2009

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Reviews
The merchant got my order even after printing out the order. I print out the order so I make sure I do not make a mistake. This time I would not want to order nothing from this merchant around this time of year, I fear they would make to many mistakes. Overall Rating
4 Star Review
 
Date Reviewed: 11/29/2009
chanlr from unknown
Member Since:
11/18/2009

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Reviews
I am VERY unhappy with this company since my last order.I received an email stating that the item was back-ordered and would take a little more time. Then, when I went to track it, I found out they had canceled the order without even telling me. I called them and was told it was no longer available yet would not be offered any alternative or item of similar value. I've decided to look elsewhere. As you can tell by my original comments which follow, they have lost a valuable customer >>>> I always shop at CompUSA for electronics. They have the best value for my money. Overall Rating
1 Star Review
 
Date Reviewed: 11/29/2009
tenostm from unknown
Member Since:
11/20/2009

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Reviews
have not a problem before, do not expect one now Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2009
dghuckerby from unknown
Member Since:
11/20/2009

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Reviews
Great.... looking forward to receiving the item :) Got the merchandise, but it is a x-mas present, so I haven't opened it. But everything looks OK so far. Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2009
dandenbeste from unknown
Member Since:
11/20/2009

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Reviews
Well, after signing in, filling out all credit card info and clicking Purchase, I was promptly AGAIN given the Sign In Page. But! This time my name & password were NOT accepted!!! So, I had NO clue if the purchase took place or not! ....and I could NOT find out, because I could NOT sign in. I use a password safe(copy&paste), and it worked before. A phone call wasn't able to solve anything....they didn't have access. After 30-40 min., I tried again and all went well. Why I was shut out with no clue as to what happened to my credit card info!!! NOT a great experience. [ADDITIONAL] I don't know if "Server Maintenance" was taking place or what really happened. Purchases from other sites, at the same time, were just fine. If it was "Maintenance", a notice should have appeared....not just a repeating loop of nonsense. Overall Rating
4 Star Review
 
Date Reviewed: 11/29/2009
stasonis from unknown
Member Since:
11/13/2009

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Reviews
I had great difficulty in putting in a new address. Also, when I went to print the invoice, the site would not let me. Overall Rating
3 Star Review
 
Date Reviewed: 11/29/2009
edlocs from unknown
Member Since:
11/13/2009

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Reviews
Compusa offered free shipping and handling but still charged it on order. Overall Rating
3 Star Review
 
Date Reviewed: 11/28/2009
sltoal from unknown
Member Since:
11/16/2009

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Reviews
Rebates limited to 1 item when memory is typically bought in multiples. Makes little sense to me, and I find it very annoying that you have misleading prices all over the place. Including rebates on parts of my purchases - that I suspect I won't even get anyway - is frustrating. Overall Rating
4 Star Review
 
Date Reviewed: 11/28/2009
jameswm from unknown
Member Since:
11/17/2009

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Reviews
1st time to buy from them the deal seems great hope delivery and the product measures up to the order process Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2009
hhljl from unknown
Member Since:
11/19/2009

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Reviews
I was a happy Comp USA customer having purchased a TV in the past. However, The setup in try to puchase a mere 9.99 item was a joke. The next time I will just cancel and forget. Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2009
j.star from unknown
Member Since:
12/21/2008

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Reviews
Purchased gift cards to be emailed, but not clear they are actually being sent. Overall Rating
3 Star Review
 
Date Reviewed: 11/28/2009
j.broadus from unknown
Member Since:
11/12/2009

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Reviews
Good experience would order online again Overall Rating
4 Star Review
 
Date Reviewed: 11/28/2009
walley420 from unknown
Member Since:
11/12/2009

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Reviews
Everything went fine, haven't ever bought a refurbished product before so I will wait and see how my products work to see how satisfied I will be. Overall Rating
5 Star Review
 
Date Reviewed: 11/27/2009
rikairving from unknown
Member Since:
11/18/2009

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Reviews
Purchase was backordered, so I can't finish eval. My overall experience has been good, and previous orders have been great also. This time I just pick a popular item. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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