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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 233 497 2615
Neutral (3) 19 34 158
Negative (1 or 2) 11 23 121
Total Reviews 263 554 2894
Avg Rating 4.5 Star Review
4.41
4.5 Star Review
4.44
4.5 Star Review
4.48
Address: 7795 W Flagler Street
Miami, FL 33144, - US
Website: http://www.compusa.com
Business Hours: 24 Hours - 7 Days a week
Sales Phone: 800-800-8300
Service Phone: 800-800-8300
Sales Email: n/a
Cust Service Email: n/a

CompUSA

http://www.compusa.com

With PriceGrabber Since 02/07/2008


Sort Reviews by: Date Rating
Date Reviewed: 12/09/2009
appelomg from unknown
Member Since:
09/26/2006

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Reviews
I've purchased from CompUSA before and have been very pleased with their product selection and service. Thank you. Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2009
phil-kelli from unknown
Member Since:
11/30/2009

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Reviews
Finding what I wanted and placing the order couldn't have been a smoother process. So far, so good. We'll see how it arrives! :) Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2009
fliapilo from unknown
Member Since:
11/30/2009

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Reviews
A pleasure to do business with Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2009
jim.scott from unknown
Member Since:
11/30/2009

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Reviews
Very efficient order entry. Delivery was sooner than expected, but the condition of the packaging was poor (shipping box was not sufficiently taped and the box was partially open on receipt). Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2009
robglover from unknown
Member Since:
11/30/2009

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Reviews
good price, order process is easy. A bit more info on the product would have been nice; i.e. links to install, configuration and/or user manual. Overall Rating
4 Star Review
 
Date Reviewed: 12/09/2009
beckybraxton from unknown
Member Since:
11/30/2009

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Reviews
I have oredered from this vendor before and always had dependable results. I was well satisfied or wouldn't have ordered from them again. Overall Rating
4 Star Review
 
Date Reviewed: 12/08/2009
davenjoyce2 from unknown
Member Since:
11/29/2009

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Reviews
Decent merchant with a miserable website. I buy from them locally all the time. The check out process reminds me of websites of 10 years ago. Overall Rating
3 Star Review
 
Date Reviewed: 12/08/2009
donaldmschuck from unknown
Member Since:
11/29/2009

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Reviews
I'm happy with what has been delivered, but I am still waiting on one package a week after receiving the first part of the order. Overall Rating
4 Star Review
 
Date Reviewed: 12/08/2009
awease from unknown
Member Since:
11/29/2009

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Reviews
ok Overall Rating
5 Star Review
 
Date Reviewed: 12/08/2009
hmlukens from unknown
Member Since:
03/10/2008

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Reviews
Easy to navigate and finds items I was looking for. Clear information regarding when I will receive these items. Overall Rating
4 Star Review
 
Date Reviewed: 12/07/2009
djkulman from unknown
Member Since:
11/28/2009

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Reviews
Very difficult to place order!! Getting authorization of order and order confirmation, took over 1 hour and many attemps to complete!!! Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2009
ming2v from unknown
Member Since:
11/25/2009

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Reviews
Major order summary Error! The screen showed the correct pricing, shipping, etc. but when clicked on SUBMIT - the order confirmation page adde $100 to the total. The confirming e-mail also stated the Wrong amount. When I called customer service, within 8 minutes of order, the agent said it was not yet in their accessable database - despite the warning in their email that I had a window of 10-15 minutes to correct any errors. After I called back 20 minutes later, the agent said he corrected the price, but I would not get confirmation for a day. Overall Rating
3 Star Review
 
Date Reviewed: 12/07/2009
ejsilcox from unknown
Member Since:
11/27/2009

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Reviews
I have entered a valid order number - W8748197. The TV was damaged in shippment. It was sent back and now has been reshipped as of 12/07/09. I am tracking the order. The Wall Mount was received within 7 days. Overall Rating
4 Star Review
 
Date Reviewed: 12/07/2009
trivjim from unknown
Member Since:
11/28/2009

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Reviews
You had exactly what I wanted at a lower price than any store around my area. Thank You Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2009
tommajka from unknown
Member Since:
11/28/2009

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Reviews
Since COMP-USA combined with tiger direct their online shipping and pricing have been exemplary! The narrow your search options are very limited however and a wild-card narrow search entry field would help this problem a lot since they have so many products! Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2009
jimsizemore1405 from unknown
Member Since:
11/21/2009

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Reviews
Why are rebate prices being displayed 21 days after expiration? Please make this right, reduce my cost by $20. Thank you for your kind attention. Overall Rating
3 Star Review
 
Date Reviewed: 12/07/2009
vivekjmu from unknown
Member Since:
04/12/2009

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Reviews
I have placed my order but as it happened a week ago, I doubt it will be fulfilled this time either. They will come back and say that the item is not in stock. If the item is not in stock they should verify it before letting the order be completed online. Overall Rating
2 Star Review
 
Date Reviewed: 12/06/2009
larry2step from unknown
Member Since:
11/27/2009

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Reviews
Why don't you check back after I receive my merchandise to see if I'm still pleased. Update: Merchandise received quickly and as advertised. Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2009
gekeetah from unknown
Member Since:
11/27/2009

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Reviews
Love it Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2009
canesnccpl from unknown
Member Since:
11/27/2009

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Reviews
Packaging was terrible. Package was received with outer box and inside was the laptop box. There was no padding inside to keep the laptop box from moving around. The outer Pink Friday box was not secured very well with only a few pieces of tape. The box was three days later than expected due to UPS inexplainable problems. Once package was in town the package was overlooked and left a facility. Next day it was listed as delivered to our front door but actually never was and had to call to find out what happened. No one at UPS could seem to find out and no immediate direct contact with drivers which is inexcusable. Told next day it was put back on the truck for some reason and not delivered even though showing was delivered. UPS was not helpful in why this happened being the driver said he delivered to the front door but never did. Should consider another service such as Fed Ex or hold UPS more accountable. Overall Rating
4 Star Review
 
Date Reviewed: 12/06/2009
lrosier from unknown
Member Since:
11/27/2009

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Reviews
Excellent! Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2009
pegcanaan from unknown
Member Since:
11/27/2009

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Reviews
the only comment I have was about the email I received from CompUSA with a priotity code to use. There was no where I could see that allowed me to enter this code. If it is not usable, why include it in the email mailings? Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2009
andy1938 from unknown
Member Since:
11/27/2009

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Reviews
Continues to be an outstanding source for computers and accessories! Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2009
thesealcoater1219 from unknown
Member Since:
11/27/2009

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Reviews
very pleased thank you Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2009
frankroskind from unknown
Member Since:
11/27/2009

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Reviews
I did not realize that the ordering system had removed an item from my cart after I selected s payment method. The Microsoft Office Home and Student was removed from my cart. When I realized this a few moments later my order had been processed. I checked the site and the product was unavailable. I refreshed the screen and the product was available again. I ordered it, but now had to pay shipping on it. Bummer. Overall Rating
2 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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