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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 13 28 4444
Neutral (3) 0 0 124
Negative (1 or 2) 3 4 140
Total Reviews 16 32 4708
Avg Rating 4 Star Review
4.19
4.5 Star Review
4.34
4.5 Star Review
4.67
Address: 4225 Peach Street
Erie, PA 16509 - US
Website: http://www.costcentral.com
Business Hours: 9:00am - 6:00pm Mon - Fri, Closed Sat/Sun
Sales Phone: 866-4MY-COST
Service Phone: 866-4MY-COST
Sales Email: sales@costcentral.com
Cust Service Email: customerservice@costcentral.com

CostCentral.com

http://www.costcentral.com

With PriceGrabber Since 12/19/2001


Sort Reviews by: Date Rating
Date Reviewed: 11/30/2009
dpatil1226 from unknown
Member Since:
07/29/2007

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Reviews
So far so good Overall Rating
5 Star Review
 
Date Reviewed: 11/27/2009
hankmcguire from unknown
Member Since:
01/14/2009

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Reviews
I would buy again. Overall Rating
5 Star Review
 
Date Reviewed: 11/04/2009
michigantech from CA
Member Since:
09/07/2008

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Reviews
although order was delivered late after labor day weekend i expected it should be delivered before that, everything is fine to me. Overall Rating
4 Star Review
 
Date Reviewed: 10/20/2009
Wantzone from PA
Member Since:
01/02/2009

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Reviews
Was a very smooth transaction. Overall Rating
5 Star Review
 
Date Reviewed: 10/18/2009
dklietz from unknown
Member Since:
02/02/2008

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Reviews
Products were received very quickly with no problems. Overall Rating
5 Star Review
 
Date Reviewed: 10/14/2009
john from unknown
Member Since:
09/16/2007

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Reviews
Excellent process & the best price anywhere! Thank you! Overall Rating
5 Star Review
 
Date Reviewed: 10/07/2009
EddieHor from unknown
Member Since:
07/07/2008

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Reviews
Got the shipment fast, and the price of toners were the best I could find around. Overall Rating
5 Star Review
 
Date Reviewed: 09/23/2009
kntocl from NC
Member Since:
09/23/2009

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Reviews
I ordered this on September 14th. When I hadn't received it by Sept 22nd I called to check the status and was told it would be shipped out the next day. 8 days to process an order is completely unsatifactory. I also found it odd that it was being shipped out the day after I called and can't help wondering if they lost or missplaced my order. I could be wrong but 8 DAYS............. come on. Also, no apology for the slow service when I called. Buy from Newegg if you want it fast. Overall Rating
1 Star Review
 
Date Reviewed: 09/22/2009
tralwil from TN
Member Since:
09/29/2008

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Reviews
Good experience Overall Rating
4 Star Review
 
Date Reviewed: 09/18/2009
jottum1 from unknown
Member Since:
07/31/2008

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Reviews
wait and see, delivery on time is most important to me Overall Rating
5 Star Review
 
Date Reviewed: 09/17/2009
jburchel from TX
Member Since:
09/17/2009

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Reviews
The price was well below retail and shipping was instantaneous. I expected to wait a week or more for a very bulky printer but it was on my doorstep in 2 business days, in perfect condition, exactly what I ordered. This is a good online retailer. Overall Rating
5 Star Review
 
Date Reviewed: 09/17/2009
fn9106 from TX
Member Since:
04/15/2008

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Reviews
*** NO PRICE PROTECTION *** DROPPED PRICE AFTER I ORDERED ONLINE BY OVER 100 DOLLARS . EVEN THOUGH I HAD NOT GOT IT BUT WAS IN TRANSIT THEY WOULD NOT HONOR LOWER PRICE LIKE BEST BUY OR OFFICE DEPOT OR ANY RESPONSIBLE MERCHANT WOULD. WILL NEVER BUY FROM THEM AGAIN. Overall Rating
2 Star Review
 
Date Reviewed: 09/15/2009
lahaas from unknown
Member Since:
10/14/2007

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Reviews
so far so good Overall Rating
5 Star Review
 
Date Reviewed: 09/14/2009
jsomail2 from unknown
Member Since:
08/29/2009

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Reviews
Excellent Merchant Overall Rating
5 Star Review
 
Date Reviewed: 09/11/2009
jillorcutt from unknown
Member Since:
08/26/2009

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Reviews
Great company to buy from!! Overall Rating
5 Star Review
 
Date Reviewed: 09/01/2009
rcollinsr from NY
Member Since:
09/01/2009

View Member's:
Reviews
This place is as scummy as it gets. I placed an order with them at 1pm yesterday, well in advance of the time required to have them ship an "in stock" item for overnight delivery. At 430pm they send me an email with a form that deals with "problems with my credit card". They actually wanted me to fax back photocopies of my drivers license, front and back of my credit card, and the form, after I'd signed it. I thought it was weird that they did this. My cc is fine and I was uncomfortable with the fraud potential of faxing all this info to them. I was also very annoyed that this nonsense had caused me to miss the deadline for overnight shipment. Then I notice the really sleazy part. The "credit card" form had a line in it that said I agreed to receive open box goods and that unless I could prove those goods defective I could not return. Either watch the fine print with these scum carefully, or move on. That's what I did. Whio knows what nightmare would have developed had I not cancelled
Retailer Response (09/03/2009): We first attempted to call you; to let you know there was a problem with your order. However we were not able to reach you; so an email was sent requesting additional information. Unfortunately due to the large amount of fraudulent orders placed on the internet, sometimes additional information is requested to protect our customers, as well as us. You declined to provide additional information so we could verify your order, so your order was canceled. At no point in conversations, or on any forms sent to you, did we state you agreed to accept open box goods. We have been in business since 1977 and do not sell open box goods. The thousands and thousands of positive reviews speak for themselves.
Overall Rating
1 Star Review
 
Date Reviewed: 08/20/2009
abcpartsNY from NY
Member Since:
08/06/2007

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Reviews
ok Overall Rating
4 Star Review
 
Date Reviewed: 08/18/2009
Jagsaoay from unknown
Member Since:
10/06/2008

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Reviews
Very easy to find the products that I need and the price. Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2009
markmail05-merch from unknown
Member Since:
09/08/2008

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Reviews
I was difficult to find my ink cartridge to be able to order it. Shipping charges should be easier to determine before chackout. Overall Rating
4 Star Review
 
Date Reviewed: 08/09/2009
ypang from unknown
Member Since:
08/27/2008

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Reviews
A good shopping experience Overall Rating
5 Star Review
 
Date Reviewed: 07/25/2009
carlos186 from unknown
Member Since:
04/23/2009

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Reviews
Very good Overall Rating
5 Star Review
 
Date Reviewed: 07/16/2009
Pulink2007 from FL
Member Since:
05/15/2007

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Reviews
Worked fine Overall Rating
4 Star Review
 
Date Reviewed: 07/12/2009
ltszeto from VA
Member Since:
02/12/2004

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Reviews
yyy Overall Rating
4 Star Review
 
Date Reviewed: 07/07/2009
vkiarsis from unknown
Member Since:
02/06/2008

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Reviews
keep up the good work.... Overall Rating
5 Star Review
 
Date Reviewed: 07/07/2009
sesser from unknown
Member Since:
02/25/2008

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Reviews
Great overall ordering and delivery experience. Thank you for your hard work! Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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