Motorola Mobile Phone Tools 4.0

Don't bother with this product

Posted Feb 29, 2008 - It is a waste of money. I am completely dissatisfied with it. It only covers some of the models it advertises as being covered and for those it does cover, it does not do all of the functions it says it will.

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Computer meets expectations

Posted Jan 12, 2008 - I would definitely recommend this computer to anyone. It's fast and easy to use, has great features. The price is right and extra incentive with $50 mail-in and rebate sealed the deal.

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Great With Razr v3, After Upgrade

Posted Dec 7, 2007 - I initially thought I had wasted my $$$ since MPT wouldn't recognize my phone or install correctly. Investigation on the user forums at www.bvrpforums.com/mot... determined that a version upgrade was needed. After being supplied this and installing, all is working great.

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Motorola Phone Tools 4.0

Posted Dec 6, 2007 - This is a great tool, especially if you have a lot of contacts to transfer. I was able to transfer all of my wife's contacts from her old Motorola V3. And, wouldn't you know it, it crashed 2 days later. Whew! When she got her new Motorola V3 replacement, I was able to transfer all the data she had on there before in a matter of minutes. The problem I had with the Phone Tools is that it took a while to get it to finally recognize my phone, which is a RAZR VXX. It kept having to upgrade the version of the tools. However, it wouldn't necessarily update correctly, so it turned into a repetitive process for a while of installing and uninstalling. Also, It did not have VXX. So, I identified my phone as a VX and it worked fine. So, the short of it was the difficulty in installation, but it works really well once you get it going.

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Will not recognize my phone

Posted Dec 4, 2007 - I just purchased this software and it is not working with my phone. Also I look in the list and it does not give me the option for the V9M. It connects fine and downloads the pictures. But it keeps telling me it cannot find my phone. Does anyone know what I have to go under to make this work.

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Read the reviews first. Set your expectations accordingly.

Posted Oct 23, 2007 - I bought the Motorola Phone Tools (MPT) package (a CD and two cables) for less than eight dollars. For that price, I'm not too unhappy, even if I never get it to work properly. (The CD can be used as a coaster, and the cables can be modified to be dog leashes :-).) I spent two or three hours trying to install it, but with no success so far. I'm pretty confident that I'll eventually get it installed, perhaps with support from the vendor. I've been a software developer for more years than many of you have been living, though. If you're a casual computer user, the installation is likely to be a hit-or-miss thing for you, as other reviewers have said. Previous reviewers have commented on the lack of a manual. It's true there's no printed manual, but my CD contains two manuals, and you can download those same manuals from the Motorola Web page if they aren't on the CD. There's also a support forum with some FAQs. I don't have the URL with me, but I started from the avanquest page and navigated there in a few steps. I wish I had gone there before starting the installation. It says, among other things, that the "live update" won't work with anti-virus packages or an active firewall. That was probably the reason for the first failure that I encountered during the installation (and may have led to the later failures). It was getting late by then, so I stopped for the day. I'll try again, maybe tonight. As many other reviewers have said in this thread, some carriers (Verizon is mentioned most often) have modified the on-phone software in ways that have effectively disabled some of the MPT features. That fact should be much more prominently stated in the MPT advertising. I'm not sure that I'll have much more than a contacts backup/restore capability even if I get the installation to work perfectly. I can get that from Verizon (free with an online account). I can already transfer photos from the phone to the laptop using Bluetooth, although it's a pretty tedious and clumsy process. In short, I may end up with no significant added functionality from MPT. But, maybe I'll be pleasantly surprised once I get it installed. My advice is to choose one of the least expensive storefronts. The cable and CD is going to be the same whether you pay $8 or $40.

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Motorola Phone Tools 4.0

Posted Sep 6, 2007 - Have recommended to friends. Easy to use. Software loaded and upgraded with ease. Down and up loading of pictures, data and ring tones made simple. Great to have two cables for use on all Motorola products.

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A bargain for the Motorola cell phone owner

Posted Aug 31, 2007 - This product fills the bill for those people with Motorola cell phones. It comes with a CD-ROM and USB cables for connections (a real plus). When you load the program, it automatically searches for updates to the program. [I use Windows XP and had no problems with this whatsoever; I've seen some problems noted online by Vista users.] The program allows you to set up for multiple cell phones--an important feature for my family with three cell phone users. The user interface is very simple and easy to navigate, and each area has help info that pops up when you access it, so you never are at a loss as to how to use the feature. My primary uses for the Motorola Mobile Phone Tools are for importing graphics and making custom ring tones. It's easy to make screen photos and ring tones using this product. In fact, you will save $$ by making your own ring tones rather than accessing the ringtone stores on the Internet. If you have favorite CDs or MP3s, you can very easily select clips and download them to your phone. It includes a waveform editor that lets you make simple but precise edits for your clips, then a few clicks and it's on your phone. At no extra charge. The same thing goes for photos. You can load them from your PC and clip them for use as wallpaper or a photo gallery or to send with a text message. You can also synchronize your call and email lists with such programs as Outlook and Outlook Express. You can view your address books in both and effortlessly move contact info between your PC and the phone. You can do the same thing with your calendar entries. There are some features I don't use but some would find helpful, such as using your PC to compose text messages and sending them over the phone. A less valuable feature is using the phone to connect to the Internet using your PC. If you have dial-up or broadband on your PC (or even WiFi), you probably won't need the expense of going through your cell phone. Occasionally my computer hasn't sensed the presence of the phone, but I think that's a function of my USB port and not the software or cable (it happens with other devices as well). All in all, this is a very good product and a bargain for the Motorola cell phone user.

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Motorola Mobile Phone Tools 4.0

Posted Aug 10, 2007 - WARNING! Make sure you get ALL the updates available for your phone via "live update" under programs menu before you plug in your phone! It will take several passes and they are huge. I still have not had time to get them all. If you have already connected your phone (as I did) you will have to use the utility provided to "remove" the memory of this from your computer or it will will not work.

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Works very well. but...

Posted Jul 17, 2007 - I got my software because I needed to migrate my phone data off of my old KRZR and on to my new one. This was needed as part of a warranty swap out. I called Motorola to verify the 4.0 software was compatible with my phone and I was told it was. When I went to use it, I couldn't get it to work. I called Motorola again for Tech support, and I was told I needed the 4.5 version. I was emailed that free of charge to get my problem rectified. The whole process took me approx 2 hours. (From my initial attempts to try and install to my trouble shooting with Motorola to getting everything up and configured as I needed.) Software does work great once you get it configured and set-up properly.

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Mobile Phone Tools 4.0

Posted Jun 20, 2007 - I use other software than microsoft for my calendar, address book and telephone number list (WinDates and Day-Timer). The software I use is not compatable with Mobile Phone Tools 4.0. I did make a copy of the phone numbers in my phone so if something fails I will have a list. Motorola and this software company should consider that one listing (person) can have more than one telephone number, ie Home, Office, Cellular and voice mail/other. I do enjoy the option of uploading photos of my granddaughters on my phone. Mobile Phone Tools 4.0 needs to be more logical and usable. I don't need and won't use the phone modem and it confuses the loading and use of the software, Mobile Phone Tools 4.0.

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Motorola Phone Tools 4.0- Carefull with Verizon Phones!

Posted Jun 19, 2007 - This software does what it is supposed to do but NOT on a verizon phone. They have the ability to transfer pics (for sure and possibly music which I did not try). I believe they want you to use their own service for music. Not as friendly as other providers.

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GREAT!!!!!!

Posted May 22, 2007 - HAD NO PROBLEMS WITH THIS PRODUCT,WORKS GREAT AND THE PRICE WAS EVEN BETTER. I LOVE IT... NO PROBLEMS WITH THE SHIPPING OR INS.. TO MY COMP.. DOWNLOADED A LOT OF RINGTONES AND I WOULD RECOMEND THIS PRODUCT TO ANYONE VERY GOOD.

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The software is very easy to use & has a built-in ...

Posted May 19, 2007 - The software is very easy to use & has a built-in tutorial the first time you use each feature. Extremely easy to create & preview ringtones & pictures that you've created.

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Motorola Phone Tools v4

Posted Apr 14, 2007 - Unable to use this software to connect my phone, RAZR V3XX. Tried numerous fixes found on forums and Motorola's site. Completely unusable. Installed on 2 WinXP and 1 Vista Ultimate. The errors seem to be related to the drivers used.

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