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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 50 150 5334
Neutral (3) 6 12 144
Negative (1 or 2) 7 14 543
Total Reviews 63 176 6021
Avg Rating 4 Star Review
4.16
4 Star Review
4.27
4.5 Star Review
4.47
Address: 2057 East 22nd Street
Brooklyn, NY 11229 - US
Website: http://www.dbuys.com
Business Hours: 9am- 7pm Mon- Thurs,9am-3pm Fri
Sales Phone: 8003680480
Service Phone: 8003680480
Sales Email: sales@dbuys.com
Cust Service Email: support@dbuys.com

dbuys.com

http://www.dbuys.com

With PriceGrabber Since 01/29/2001


Sort Reviews by: Date Rating
Date Reviewed: 11/28/2009
manis1974 from SC
Member Since:
07/06/2006

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Reviews
Easy order placing. Some messages on the website assure me of legitimacy. Will have to wait and see if this is indeed a good website. Hoping to return, but depends on my first experience. Overall Rating
4 Star Review
 
Date Reviewed: 11/21/2009
csm2000 from unknown
Member Since:
02/22/2007

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Reviews
Just placed an order. Waiting for it to be fullfilled. Overall Rating
3 Star Review
 
Date Reviewed: 11/20/2009
kappahouse from unknown
Member Since:
11/06/2009

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Reviews
Good Price. but didn't know about items warranty was void had to buy extended warranty Overall Rating
4 Star Review
 
Date Reviewed: 11/18/2009
zhfc600 from unknown
Member Since:
11/01/2009

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Reviews
Easy guide line to purchase, hope the quality is same as it appeared Overall Rating
4 Star Review
 
Date Reviewed: 11/12/2009
mallikarjun_j from unknown
Member Since:
08/04/2006

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Reviews
Good Service. Item was shipped the next day. Item was in good shape. I am satisfied with the service. Overall Rating
5 Star Review
 
Date Reviewed: 11/07/2009
binoyks from unknown
Member Since:
10/22/2009

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Reviews
The sales associate were very prompt and took the time to explain all the details. Thanks. Overall Rating
5 Star Review
 
Date Reviewed: 11/07/2009
miloknay from unknown
Member Since:
10/22/2009

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Reviews
Personnel were extremely helpful, patient and courteous. Very helpful and accommodating on a cancellation and exchange. Prices unbeatable. Website doesn't allow for online checking of order status. No email order confirmation at time of order (must print confirmation page off website) and I still don't have a tracking number. All problems seem to have to do with the website and/or availability of information. More email communication would help. Overall Rating
4 Star Review
 
Date Reviewed: 11/03/2009
katherandez48 from CO
Member Since:
10/21/2009

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Reviews
(Edited November 03rd by katherandez48)  BEWARE!!! They are selling "Grey market" products even after I confirmed via phone conversation that they sell US models. Dealing with this company has been a fiasco. When I requested a return # or RMA# they tried to offer me a 3 year warranty at no charge. Nikon stated they would never touch this camera if I had kept it because it was not intended to be sold in the US. This order was placed on Oct. 14th, 2009 and to date I still have no camera. I returned the "grey market" camera via express mail to expedite the process and receive a US product and DBUYS sent a replacement camera to the wrong address via slow mail. They are unwilling to expedite shipping to get their camera picked up and to rectify this situation. Camera is being returned and I will be purchasing from another company. **Make sure you buy from "authorized Nikon dealer"!!!!! DBUYS IS NOT, and I found out the hard way. Overall Rating
1 Star Review
 
Date Reviewed: 11/02/2009
todd_doherty from unknown
Member Since:
12/02/2005

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Reviews
Everything went well with placing the order...looking forward to the same service for delivery Overall Rating
4 Star Review
 
Date Reviewed: 10/31/2009
kannanr5 from CA
Member Since:
10/31/2009

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Reviews
(Edited November 03rd by kannanr5)  I had to call dbuys.com because I did not hear back from them about when my blu-ray player was going to be shipped. They followed up promptly and gave me a tracking number. The player arrived via UPS on time. Unfortunately, the brand new LG BD390 player had a manufacturing defect. I called DBuys to let them know, and they immediately agreed to replace the faulty device, and refund the money I spent to ship the blu-ray player back. Overall Rating
4 Star Review
 
Date Reviewed: 10/26/2009
0106600 from NY
Member Since:
09/26/2009

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Reviews
easy to order. Overall Rating
4 Star Review
 
Date Reviewed: 10/25/2009
deenmark from VA
Member Since:
10/25/2009

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Reviews
Dbuys will not match a competitors price, so be sure you check the competition. Overall Rating
3 Star Review
 
Date Reviewed: 10/25/2009
omar8500 from unknown
Member Since:
11/06/2008

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Reviews
Fast, pleasant transaction so far. No problems. Overall Rating
5 Star Review
 
Date Reviewed: 10/21/2009
hmayersr from TX
Member Since:
10/21/2009

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Reviews
excellent service- received merchandise in mint condition- Overall Rating
5 Star Review
 
Date Reviewed: 10/21/2009
bilgwater from unknown
Member Since:
08/09/2005

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Reviews
Great price, great product,good service and prompt delivery, what more could you ask for. If it were me shipping I would have put more packing in to protect the camera, but it arrived in perfect condition so that may be just the right amount, who knows. Overall Rating
5 Star Review
 
Date Reviewed: 10/16/2009
jorge119 from CA
Member Since:
10/16/2009

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Reviews
I ordered a Denon 4310ci along with 100ft speaker wire. It did take longer than expected for the unit to be shipped (I had to email them to ask for status - especially since I did not get an email confirmation when I placed my order). I received the unit a few days ago but the speaker wire order was missing. I emailed them asking to see if it will be shipped but it has been a couple of days and I have not received a response. I do have to give credit to their shipping department – the receiver was well packaged. In short, customer service and order processing have some room for improvement. Overall Rating
3 Star Review
 
Date Reviewed: 10/16/2009
jmppg from unknown
Member Since:
09/21/2009

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Reviews
I ordered an LG Blu Ray player from this company. I didn't get a confirmation email which kind of worried me but they responded promptly when I sent an email to ask if my order was processed. The player was delivered quickly and in perfect condition. Their price was the lowest I found and I would definitely use this vendor again. I found them to be very courteous and attentive and the DVD player is awesome. Overall Rating
5 Star Review
 
Date Reviewed: 10/15/2009
fdzproud from unknown
Member Since:
10/06/2009

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Reviews
so far so good .. i am worried a little .. I spoke to a representative .. ext 227 and he lied to me about the duration of the standard battery that comes with both of the cameras purchased .. I really hope he pulls through for me ... I spent a little over $2000 and extra for the 2-3 day shipping .. today is Tuesday I hope they get here by Friday at the latest! Latest!!!!!! I received my order and was not happy! I received an international order instead of the US. They knew what they did & I honestly feel cheated out. When I called customer service they agreed to me returning it unfortunetly I needed my Sony HVR-HD1000U or should I say HD1000N desperatly for a very important event and was really forced to keep it! I wont do buisness here again. I suggest you read the other reviews ... they say the same thing! Overall Rating
2 Star Review
 
Date Reviewed: 10/15/2009
nile4156 from unknown
Member Since:
12/09/2008

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Reviews
This is my first experience with this site but if the price I paid for the receiver was excellent! In the Manhattan area this receiver sells fora t least $499.00! I am starting to love dbuys! Overall Rating
5 Star Review
 
Date Reviewed: 10/15/2009
arturzielinski from NJ
Member Since:
10/15/2009

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Reviews
Very good job . Thank You for fast delivery Overall Rating
5 Star Review
 
Date Reviewed: 10/14/2009
levtannen from unknown
Member Since:
09/28/2009

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Reviews
Excellent merchant. My only complain was that after I have made my order by email(camcorder Sony xr-500) I has been contacted by phone by a representative and he offered me an additional product (a battery) for supposedly promotional price. I never buy anything over phone, so I refused. The order came the next day. So, except for that little inconvenience, everything was excellent. Thank you, Lev Tannen Overall Rating
5 Star Review
 
Date Reviewed: 10/14/2009
blackjack99 from unknown
Member Since:
11/08/2008

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Reviews
Just ordered so we will see Overall Rating
4 Star Review
 
Date Reviewed: 10/13/2009
internalizer from CA
Member Since:
10/13/2009

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Reviews
This is my 3rd order from DBuys. Very reliable service, efficient delivery. Friendly, helpful staff. No hidden surcharges lurking till you calculate the total. Overall Rating
5 Star Review
 
Date Reviewed: 10/13/2009
markcandi from GA
Member Since:
10/13/2009

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Reviews
Kevin was outstanding! Did what he said he was going to do and when he said he was going to do it. He saved me $100+!!! Would recommend dbuys.com to anyone looking for technical equipment and ask to speak directly to Kevin. Overall Rating
5 Star Review
 
Date Reviewed: 10/09/2009
Marshagg from CA
Member Since:
10/23/2008

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Reviews
Pleasure Doing Business. Site is very user friendly. Thank You Overall Rating
5 Star Review
 
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