Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 4 | 107 |
| Neutral (3) | 0 | 0 | 9 |
| Negative (1 or 2) | 0 | 0 | 12 |
| Total Reviews | 1 | 4 | 128 |
| Avg Rating |  5.00 |
4.75 |
 4.34 |
| Address: | 30700 Carter St., Suite B Solon, OH 44139 - US |
|---|---|
| Website: | http://www.deal-stop.com |
| Business Hours: | Mon. - Fri. | 9:00am - 5:00pm |
| Sales Phone: | 800-431-9909 |
| Service Phone: | 800-431-9909 |
| Sales Email: | sales@deal-stop.com |
| Cust Service Email: | service@deal-stop.com |
Deal-Stop.com
http://www.deal-stop.com| Date Reviewed: 01/24/2004 | ||
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inc77 from NJ Member Since: 01/24/2004 View Member's: Reviews |
Very quick! Got my order in 2 days from the day of ordering. Will do buisness again. |
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| Date Reviewed: 02/25/2004 | ||
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SamGodot from CA Member Since: 02/25/2004 View Member's: Reviews |
I ordered two monitors from Deal-Stop. One of the monitors had bad pixels. When I asked to return the monitor with the bad pixels, the salesman said he would have to refer me to their customer service division, which NEVER called me. I think what ticked me off more than anything was that the salesman was very friendly until I had a problem, then became cold as ice. Highly recommend staying away from these people. Retailer Response (02/27/2004): Dear valued customer, all of us at Deal-Stop.com try our best to assist each and every customer with any type of problem that he/she may have. We are very sorry to hear that you did not have a pleasant experience shopping with our company. We have a policy in place in regards to the number of bad pixels of LCD monitors which complies with the industry standards. Please contact our customer service department and explain the problem. If the defect of the monitor exceeds the standard, we'll exchange it immediately. Sincerely, Deal-Stop.com Customer Service. |
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| Date Reviewed: 03/03/2004 | ||
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kentislanders from MD Member Since: 02/24/2004 View Member's: Reviews |
Thank you for the quick shipping, it came very fast. I highly recommend this merchant. The only thing I ask is... 'Do you have a price guarantee'? I just noticed you lowered your product price and shipping price to be $6 less than what I just paid last week. |
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| Date Reviewed: 03/25/2004 | ||
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ceciliaskid from NJ Member Since: 03/25/2004 View Member's: Reviews |
(Edited March 25th by ceciliaskid) Deal-stop sent me a defective product, and made me pay to return the defective product to them. That's their policy. On the second try, they lost my order. There is no customer service at Deal-stop.com. There is no number you can call to speak with a customer service person. You can call a sales person, as I did, and he will tell you that customer service will get back to you. In my case, even after many calls, customer service never called me back. Deal-stop is sketchy. Avoid them. Retailer Response (03/29/2004): Dear valued customer, we apologize for any inconvenience. We sell brand new, factory sealed products. It is impossible to tell if the item could be defective. We try our best to resolve problems and have processed an exchange for your immediately. The replacement SB5100 cable modem was lost by FedEx. The reason it took longer is because we filed a claim with FedEx and waited for them to process it. We've reimbursed you in full amount (price of the item & shipping charges you paid originally), The credit was processed to your credit card today. Sincerely, Deal-Stop.com Customer Service. |
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| Date Reviewed: 04/01/2004 | ||
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NamantH from NY Member Since: 08/15/2001 View Member's: Reviews |
I purchaced a camera through deal-stop and had a great experience. The system was easy to use. the salesmen were great to work with. they shipped the order quickly and the product works great. I would highly reccomend them |
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| Date Reviewed: 04/07/2004 | ||
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VTBuyer from VA Member Since: 04/07/2004 View Member's: Reviews |
Easy to Navigate Website. Great Product, and quick shipping. Will do business with again. |
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| Date Reviewed: 05/15/2004 | ||
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cheeve from IN Member Since: 05/13/2004 View Member's: Reviews |
Unbelievably fast shipping, item as described. |
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| Date Reviewed: 05/19/2004 | ||
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alert from CA Member Since: 05/19/2004 View Member's: Reviews |
Ordered fast and easy, got my shipment quick. Thanks, I'll be back for more. |
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| Date Reviewed: 07/08/2004 | ||
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Romantic14u2c from CA Member Since: 06/11/2004 View Member's: Reviews |
Deal-Stop.com processed my order in a very efficient manner, and I received my product ahead of the scheduled delivery date. The product was excellently packed and shipped, and arrived in excellent condition. The total price I paid for the product was the best in any store or online. I am both extremely pleased with the Toshiba product I purchased and with the great service I received from Deal-Stop.com. I highly recommend them to all. |
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| Date Reviewed: 10/30/2004 | ||
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vinnd from MO Member Since: 09/16/2003 View Member's: Reviews |
(Edited November 08th by vinnd) Great price- excellent product - I will buy from them again |
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| Date Reviewed: 11/21/2004 | ||
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Davemich02 from PA Member Since: 11/21/2004 View Member's: Reviews |
It is unreal how much I saved at Deal-Stop on this JBL sub.It was almost half the price of a big chain store in my area. Then to top it off it appears on my doorstep the next day via Ground shipping. The product was as advertised factory fresh and works perfect.I highly recommend DealStop for any of your online shopping needs> |
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| Date Reviewed: 12/14/2004 | ||
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Shetbeer from unknown Member Since: 12/14/2004 View Member's: Reviews |
Never too sure about buying from an online retailer I've never dealt with before, but it was great. Very quick shipping, the JBL speakers were less than 1/2 of a major chain, and they arrived in perfect order. Would definitely buy again. |
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| Date Reviewed: 12/14/2004 | ||
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chuckstera1 from MI Member Since: 12/14/2004 View Member's: Reviews |
I could have barely run to the store as quickly as Deal-Stop had my computer delivered right to my door. Awesome service and, from this experience, I project an awesome company! |
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| Date Reviewed: 12/19/2004 | ||
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rckyrcoon from CA Member Since: 12/19/2004 View Member's: Reviews |
I placed an order on 12/13, was told item was in stock and would be shipped and received in 3-5 days. Received an email saying item shipped on 12/17 and should be received in 3-5 days. Will not be able to present gift as planned. Why the delay? Retailer Response (12/21/2004): Dear customer, we apologize for a slight delay. Due to the busy holiday season some orders got processed little slower then usual. We made sure that all open orders have gone out before the cut off date to make it to the customer before the Christmas weekend. Your order was shipped on December 17th, which allows enough time to deliver the package by December 24th (Friday before Christmas) to any point in the United States from our warehouse. Again, we apologize for this slight delay. Deal-Stop.com Customer Service. |
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| Date Reviewed: 12/26/2004 | ||
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luddite107 from PA Member Since: 10/07/2003 View Member's: Reviews |
A problem with my order was resolved faster than I could believe. Wonderful company. Would buy again without hesitation. Extremely polite, and great to deal with. Fine service. |
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| Date Reviewed: 01/09/2005 | ||
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bridgetbred from NE Member Since: 12/08/2004 View Member's: Reviews |
I ordered 2 sets of speakers on 12/8. 1st set of speakers arrived in days, great. But there was no explanation as to where the other speakers were. I called a few times to ask, turns out they were on back-order & they didn't have an ETA. A month later, 1/8, I received the other set of speakers. They were to be a christmas gift, it would've been nice if they would have told me they weren't in stock before I ordered them. The communication could've been much better. |
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| Date Reviewed: 01/13/2005 | ||
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chenji from CA Member Since: 01/13/2005 View Member's: Reviews |
(Edited January 17th by chenji) Had some complication with product return, however, sales person was proactive in attempting to correct the problem. The vendor's refund system made some mistake with my return and it was corrected after I contacted the vendor. The vendor is willing to work to resolve issue. Make sure you understand vendor policy before buying. |
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| Date Reviewed: 01/13/2005 | ||
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leaveAmessage from unknown Member Since: 01/13/2005 View Member's: Reviews |
Ordered a Targus Leather Notebook case. Paid $71.99 for item. Received an HP case that did not fit my laptop. After a difficult time CONVINCING CUSTOMER SERVICE it was the wrong item, paid extra to ship it back. They did not ackknowledge they received merchandise until I called with the tracking # which proved they had signed for it. Received email a month after the purchase date saying my credit card had been credited for $55.25. Don't know where they came up with this random figure from. |
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| Date Reviewed: 01/14/2005 | ||
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mistertrose from TN Member Since: 01/14/2005 View Member's: Reviews |
Ordered the first product and was very pleased with the product and the speed of shipment. Also was provided tracking numbers, etc., in a timely manner. In fact, I was so pleased with the product (JBL E250P Subwoofer) and service that I bought another one. The second one arrived even quicker! 3 Days!!! All I can say is that they have a new regular customer. Many THANKS!!! |
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| Date Reviewed: 01/17/2005 | ||
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rreifschneider from MI Member Since: 01/17/2005 View Member's: Reviews |
Ordered 4 JBL speakers on a wednesday afternoon, received them on Friday around 6 pm with regular ground shipping. Very satisfied. |
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| Date Reviewed: 01/17/2005 | ||
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ITZWYKD from AL Member Since: 01/17/2005 View Member's: Reviews |
I RECEIVED MY PRODUCT VERY QUICKLY (IN THREE DAYS) AND I WOULD BUY AGAIN. I WAS NERVOUS AT FIRST BECAUSE I DO NOT BUY VEY MUCH ON THE INTERNET. HOWEVER, THE WEB SITE WAS STRAIGHT FOWARD AND TO THE POINT AND PUT PME AT EASE. SOME SITE MAKE YOU GO THROUGH TOO MANY LOOPS TO PURCHASE THINGS AND THAT TURNS ME AWAY. NOT THIS ONE. |
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| Date Reviewed: 01/22/2005 | ||
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spyscience from WA Member Since: 01/22/2005 View Member's: Reviews |
Received my shipment in timely manner product defective had to pay to send back:( received replacement, not in new box, had windows service pack 2 disc. so from my perspective it was a driver issue and i paid to return and was out of drive for a week. overall decent price but after shipping and return shipping could have gotten at local store for less. would buy again maybe. rma service reps did fine job. no problem with customer service. |
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| Date Reviewed: 02/03/2005 | ||
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eddyvhoy from CA Member Since: 02/03/2005 View Member's: Reviews |
Hazzle free purchase. Did not have anything to do further after I placed the online order. Promptly received confimations of the purchase and fedex delivery information. Received the merchandise in 6 days delivered via ground shipment. The only thing that I noticed is that it seems that the box for my order (a subwoofer) has already been previously opened. Otherwise the subwoofer looks new (no scratch at all) and it is perfectly working. I would not hesitate to buy from this store again. |
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| Date Reviewed: 03/22/2005 | ||
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mojomd2002 from PA Member Since: 03/22/2005 View Member's: Reviews |
Prompt service and delivery on an exceptionally well priced Dell LCD monitor. No glitches with these witches! I look forward to more business in the future. |
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| Date Reviewed: 03/27/2005 | ||
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godamnitbilly from FL Member Since: 04/21/2004 View Member's: Reviews |
No hassle whatsoever. Bought my Dell screen online from these guys because it's a good product but Dell themselves suck. They sent me the confirmation email same day, shipped it same day, and it arrived 2 days later. Quite simply they did as they promised. Could not ask for more. |
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