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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 5 22 193
Neutral (3) 0 0 6
Negative (1 or 2) 1 1 8
Total Reviews 6 23 207
Avg Rating 4 Star Review
4.17
4.5 Star Review
4.65
4.5 Star Review
4.64
Address: www.dealcost.com
www.dealcost.com, NY Dealcost.com - US
Website: http://www.dealcost.com
Business Hours: Mon-Thur 10AM Est - 8PM Est > Fri 10AM Est - 4PM Est >Closed Saturdays + Sunday
Sales Phone: TOLLFREE(877)400-7252
Service Phone: TOLLFREE(877)400-0447
Sales Email: sales@dealcost.com
Cust Service Email: support@dealcost.com

DealCost.com

http://www.dealcost.com

With PriceGrabber Since 08/15/2007


Sort Reviews by: Date Rating
Date Reviewed: 11/04/2009
Harley-Dude55 from GA
Member Since:
11/04/2009

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After an exhaustive research effort to decide which HDTV I would purchase, I finally decided on the Samsung 8 series plasma. There were no retail stores in this area that even had one, but Best Buy offered to order me one if I paid for it in advance. Their best price was $ 700 more than DealCost BEFORE a 7% sales tax so the fact that I would have to wait a few days if I ordered it from DealCost was no problem at all. The sales rep spoke AMERICAN ENGLISH and was very knowledgeful about the Samsung product. The TV arrived in 4 days, and the driver even helped me open and inspect it before he left. I try to use internet vendors as much as possible especially when it is a big ticket item, and my experience with DealCost was a great one. I would recommend them to anyone whose primary purpose is to save money. I will use them again. Overall Rating
5 Star Review
 
Date Reviewed: 10/16/2009
mzep09 from AZ
Member Since:
10/16/2009

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I've suggested to friends that they look at DealCost.com to shop for a good TV - as I was led to their sight after reviewing TVs on ConsumerReports online. Their ratings were excellent then, and their price was very good. So, I figured they were the one to go with and I figured right. Phone sales were knowledgeable and polite. I received a follow-up confirmation on the sale, again expressing polite consideration. The truck drove up and the guys were careful, quick and polite. They all did their jobs well. Overall Rating
5 Star Review
 
Date Reviewed: 09/30/2009
z20904 from MD
Member Since:
09/30/2009

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(Edited October 19th by z20904)  Things turned out really well with this vendor. They followed through on my order and I'm happy with the TV. I would buy from them again. Overall Rating
4 Star Review
 
Date Reviewed: 09/27/2009
lowell66 from unknown
Member Since:
09/11/2009

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I've much expectations for DealCost.Com. Hope I will not be disappointed. Overall Rating
5 Star Review
 
Date Reviewed: 09/24/2009
elindydotcom from unknown
Member Since:
09/24/2009

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(Edited October 01st by elindydotcom)  Placed order yesterday. Got confirmation email. Tried to contact them today via their online chat tool and their email form to get an estimated ship and delivery date. The email form didn't work and the online chat tool said "off-line". Not sure what's up but I don't think a legitimate vendor would have both items not working. Feels like I'm about to get screwed. Will update rating and notes if something changes. For now, I'm leaving a poor rating because the tools they provided to contact them doesn't work. Update 10/2/2009:Ok,I was right. I confirmed the order the same day I received the confirmation and declined their hard sell of additional warranty stuff. Called today to find out when the order was shipped and when it was going to arrive. Found out it shipped YESTERDAY-six days after the order was placed and 5 days after receiving confirmation that the order had been released for shipping. Seems they forgot to mention key info that they were drop shipping from the manufacturer. Overall Rating
1 Star Review
 
Date Reviewed: 09/07/2009
chashint from TX
Member Since:
09/07/2009

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I placed my order on a Sunday afternoon for a Pioneer VSX-23TXH receiver and it arrived on the doorstep via UPS ten days later. The shipping was free btw and no sales tax. The receiver is exactly as advertised, brand new (not reconditioned) in a never been opened box. Since Pioneer will not honor the warranty if you do not purchase from an authorized dealer, part of the ordering process is calling to confirm the order. The salesman makes sure you understand the warranty situation and they offer a third party warranty, some people consider this deceptive and another sales pitch. I consider it being upfront, and making sure the customer knows the situation. If you want to cancel the deal you can and you do not have to purchase the warranty. I fail to see why people complain about this. The people on the phones are Americans, they are courteous, and they are smart. The receiver was $250 less than anywhere else. I would not hesitate to do business with them agai Overall Rating
5 Star Review
 
Date Reviewed: 07/28/2009
Adnelk from CO
Member Since:
07/28/2009

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Pros: 1.) Beat everyone on cost 2.) Easy order process 3.) Customer service dept not in 3rd world country 4.) Unit arrived on time once it shipped Cons: 1.) Did not include manufacturer warranty which wasn't clear at time of purchase 2.) Had to call to confirm order - which turned into a sales pitch for 3rd party warranty 2.) Never received tracking email or accurate tracking number. Was told shipping department would call me back, but never got a message. 3.) Order took 48 hours to process. Conclusion: If you're looking for the lowest cost and don't care about manufacturer's warranty dealcost.com is probably for you. Overall Rating
4 Star Review
 
Date Reviewed: 07/21/2009
slicksnake from CA
Member Since:
07/21/2009

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Reviews
I purchased a Samsung 55" LCD Television from Dealcost. I was initially going to purchase from Bestbuy, but the sale for the specific model I wanted ran out the day before I decided to get the TV. I went online and found Dealcost had the lowest price and included shipping. I was a little hesitant due to some of the reviews, but opted to take a chance since the price was so reasonable and shipping was free. The Television arrived within 7 days after in perfect condition (even though free shipping was supposed to take 10-14 business days). Overall, I was very satisfied with the service I received and saved a great deal of money since I was not required to pay tax on the purchase. Overall Rating
5 Star Review
 
Date Reviewed: 07/21/2009
one_steelersfan from TX
Member Since:
07/21/2009

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(Edited August 10th by one_steelersfan)  On July 6, 2009 I placed an order online for a 58" Plasma TV, Samsung PN58B650. Deal Cost sent me an email confirming the order was placed! The customer satisfaction from Deal Cost has been superb! Folks, I recommend using their website for all your needs!! Thanks Deal Cost!! Overall Rating
5 Star Review
 
Date Reviewed: 07/21/2009
Barievans from unknown
Member Since:
06/13/2008

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Reviews
DealCost offers some of the "best", most competitive prices on top quality products. They're courteous and responsive in the customer service area as well.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 07/14/2009
siggy2219 from VA
Member Since:
04/29/2003

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Reviews
DealCost has the best price with shipping. I look forward to their customer service.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 07/08/2009
dinobot6x from unknown
Member Since:
07/27/2007

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Reviews
great price.shipping was a bit slow. took almost a month. also no warning item was shipped till the day it arrived. fortunatly i was home so it worked out.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 07/07/2009
dandrew52 from NC
Member Since:
07/07/2009

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Reviews
Doing business with DealCost was a no-hassle, easy and straight forward process. Web site navigation was very easy. They had all the specs that I needed right there. I recommend DealCost for anyone.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 07/07/2009
Maledar from unknown
Member Since:
03/09/2006

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Reviews
Couldn't find a better price on a Sony Bravia 46" and was delivered by truck even though shipping can take a little long price made it very well worth it, would definitely buy again
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 07/05/2009
maris340 from ID
Member Since:
07/05/2009

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Reviews
Refreshing to do business with. Item was just as described, arrived before I was expecting it, and the PriceGrabber quote was what I was billed, no additional add on charges.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2009
Algren46 from CO
Member Since:
07/02/2009

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Reviews
I purchased a Yamaha RXV-663 Receiver for my home. I searched and searched on the web and DealCost had the best price by $50 and free shipping. I was a bit skeptical since I only deal with newegg and amazon and occasionally eBay, but I thought that it was worth it since my neighbor across the street bought the same receiver from them and it was perfect. The shipping took a little long, but for free what can you argue about that! I did have to call to "confirm" my order, and was offered a warranty but politely refused and there was no high stress pushiness that normally comes from the NY resellers. Overall a great experience and glad to do business with them again.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 06/25/2009
dttfla from FL
Member Since:
06/25/2009

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Reviews
I purchased a 46" Samsung TV and accessories. Their prices were the lowest I found for the model I wanted and the TV arrived in perfect condition. I will buy again when I need something that dealcost sells.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 06/24/2009
lotusman01 from unknown
Member Since:
08/27/2006

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Reviews
Fast delivery, great service. Product arrived in great shape and works wonderfully. One of the best value and prices I could find. I would buy from them again
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 06/24/2009
vramnna from unknown
Member Since:
06/08/2009

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Reviews
I came across frys for the same item for around 3400, but finding @2795 was good.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 06/23/2009
greenroomscott from CA
Member Since:
06/23/2009

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Reviews
I purchased a Sony DA4400ES from Dealcost after doing a considerable amount of comparison shopping with the usual places I go for online electronics purchases (Crutchfield, Amazon, etc). The unit was anywhere from $300-500 cheaper at Dealcost but I was still somewhat hesitant given I had zero expeience with them as a vendor. Turns out I shouldn't have worried. The unit arrived promptly and was perfect in every way. Exactly what I ordered and clearly brand new straight from the manufacturer. I received a phone call from the people at Dealcost the following day to ensure everything was good and I was a satisifed customer. No problem there. I will definitely look to Dealcost again for my future electronics purchases based on this experience.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 06/18/2009
Mark6096 from TX
Member Since:
06/18/2009

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Reviews
David was very helpful during the ordering and follow-up process. We had just moved and my mailing address was in the process of being changed, therefore my credit card was denied several times - David and DealCost were very patient and helpful through the entire process. I ordered a 61" Samsung DLP HDTV which was shipped from NY to Houston Texas by Central Freight - the TV arrived on time and in great shape. We have had it about two weeks and it is doing great. Overall a very positive ordering experience and I would recommend DealCost to others.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
4 Star Review
 
Date Reviewed: 06/07/2009
madcatz78 from NC
Member Since:
03/19/2008

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Reviews
(Edited July 20th by madcatz78)  UPDATE: After having problems with a receiver purchased from DealCost and with one of their warranty providers, DealCost has rectified a bad situation and gotten us enough to get a new receiver. Customer Service went expectations to remedy the situation. I would recommend buying from them, and be sure to get a warranty!
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 06/03/2009
ana0362 from unknown
Member Since:
04/18/2009

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Reviews
(Edited July 08th by ana0362_5800407719)  After my order went awry, Dealcost did right by me and followed up with an offer of an additional warranty for all the trouble. The broken TV was not their fault and they did air ship the 2nd order. So would have to say I'm satisfied with the level of service I received, especially from Customer Service.
Retailer Response (07/22/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
4 Star Review
 
Date Reviewed: 05/03/2009
Gig747 from CA
Member Since:
06/01/2004

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Reviews
These guys did exactly what they said they would. Order arrived earlier than expected. Very nice customer service too. And the best prices I found on the net.
Retailer Response (05/21/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
Date Reviewed: 04/04/2009
SirJohn2107 from MD
Member Since:
12/11/2008

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Reviews
very satisfied
Retailer Response (05/21/2009): Thanks so much for the great review/rating! We look forward to doing business with you again and providing you with the same great service! You can always count on Dealcost.com to provide you with great products at great prices, with service that cannot be beat.
Overall Rating
5 Star Review
 
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