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Dell Dimension E520 Desktop

Dell Dimension E520 Desktop

2.80GHz Intel Pentium D 820, 2GB DDR2, 160GB, DVD-ROM, Windows XP - MPN: BDCW0FZ2

Rated 1 Star Review out of 1 review

Description: Highly customizable, Intel-powered, and built to perform, the Dimension E520 gives you the opportunity to build an affordable personal computer that meets your specific needs.

 
 

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Ryner1 from WI
Member Since
Dec 2006
View Member's
Profile | Reviews
User has 2 Days of experience with this product

1 Star Review Dell service stinks

Strengths:

None

Weaknesses:

Horrible Customer Service

Posted Dec 27, 2006 - I purchased three computers from Dell within the last two months. When my son opened his on Christmas, he decided he wanted to upgrade it. I called Dell for the return policy and was told he had to return all THREE components - the tower, the monitor, and the speakers. We tried, to no avail, to explain that only the tower should have to be returned as he was perfectly happy with the speakers and monitor. Still, they madeus return all THREE components to three DIFFERENT addresses and pay a 15% restocking fee. Like I said, Dell Stinks! Their customer servic rep, Lauren May, was completely obnoxious and had very little understanding of how to please a customer.

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