Go back to home page
Go back to price Comparison
Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 10 16 556
Neutral (3) 0 1 23
Negative (1 or 2) 2 4 79
Total Reviews 12 21 658
Avg Rating 4 Star Review
4.25
4 Star Review
4.10
4.5 Star Review
4.33
Address: 10402 Harwin Drive
Houston, TX 77036 - US
Website: http://www.directron.com
Business Hours: 10:00am - 6:30pm EST
Sales Phone: 713-773-9898
Service Phone: 713-773-3636
Sales Email: sales@directron.com
Cust Service Email: customer_service@directron.com

Directron

http://www.directron.com

With PriceGrabber Since 10/23/2001


Sort Reviews by: Date Rating
Date Reviewed: 11/22/2009
randycha from unknown
Member Since:
11/06/2009

View Member's:
Reviews
dissatisfied Overall Rating
1 Star Review
 
Date Reviewed: 11/18/2009
okamuraj from unknown
Member Since:
11/02/2009

View Member's:
Reviews
Directron is a great place to shop. Their prices are competitve if not better than most ecommerce sites. I don't know much about their return policyu, because this is the first time I have ordered through them and have not had to return anything. But as a first time buyer, I am VERY pleased! Overall Rating
5 Star Review
 
Date Reviewed: 11/14/2009
oquendo58 from unknown
Member Since:
10/29/2009

View Member's:
Reviews
Good vendor, fast shipment. Overall Rating
4 Star Review
 
Date Reviewed: 11/09/2009
outerdarkness1 from unknown
Member Since:
10/24/2009

View Member's:
Reviews
Directron is a very competent and price-competitive merchant. Overall Rating
5 Star Review
 
Date Reviewed: 11/08/2009
RKE from NY
Member Since:
12/13/2006

View Member's:
Reviews
A trustworthy retailer. I have been ordering from them since 2007 and have never received any damaged nor defective merchandise. Overall Rating
5 Star Review
 
Date Reviewed: 11/06/2009
robberrt1 from unknown
Member Since:
10/21/2009

View Member's:
Reviews
Living in California, the sales tax is between 8.5 and 9 %. I think this is ridiculous. Of course, I'll shop in Texas and enjoy skipping the California sales tax. This keeps a few extra bucks in my pocket. Thank you, Directron. Overall Rating
5 Star Review
 
Date Reviewed: 11/03/2009
MickGman from unknown
Member Since:
12/30/2004

View Member's:
Reviews
Directron has been good to me again and again with GREAT prices and very fast, well-packed shipping. What more could I ask for?... Overall Rating
5 Star Review
 
Date Reviewed: 11/01/2009
wj4440 from unknown
Member Since:
10/16/2009

View Member's:
Reviews
I was expecting delivery of my order by 9-19 or 20........it arrived today 9-16!!!!!!!!!!! The price on the items was outstanding.......I do wish shipping had been lower....but everyone else wants "free" shipping too!!!!!!!!!!! Absolutely no complaints on this purchase!!!! Overall Rating
5 Star Review
 
Date Reviewed: 10/28/2009
yourdragonfly from unknown
Member Since:
06/12/2009

View Member's:
Reviews
I would definately use this merchant in the future. Overall Rating
5 Star Review
 
Date Reviewed: 10/21/2009
wiseguy32 from unknown
Member Since:
10/05/2009

View Member's:
Reviews
Directron is a top notch merchant that is very professional and offers their customers value and piece of mind with every transaction........Thanks again Directron for you great service,keep up the good work :) Overall Rating
5 Star Review
 
Date Reviewed: 09/18/2009
heppler from unknown
Member Since:
09/02/2009

View Member's:
Reviews
Won't order again with this merchant and will advise everyone I know to avoid them. Overall Rating
1 Star Review
 
Date Reviewed: 09/04/2009
selenafan from unknown
Member Since:
02/21/2009

View Member's:
Reviews
wouldnt do business with anyone else Overall Rating
5 Star Review
 
Date Reviewed: 08/28/2009
ChrisWis from WI
Member Since:
08/28/2009

View Member's:
Reviews
Upon realizing I ordered the wrong part, I contacted Directron, to stop the shipment to try to save everyone some inconvenience. They were very rude and arrogant and then charged my credit card $16.45 for shipping a $32.95 part that I never even received! DEFINITELY WOULD NOT recommend to anyone!! They advertise a low price and then at checkout charge 2 to 3 times the shipping rate as other stores. My advice: Try Newegg or TigerDirect...They charge a fair price, fair shipping (sometimes free) and have EXCELLENT customer service. I know, I have owned and operated a customer service business for over 28 years! BUYER BEWARE!!! Overall Rating
1 Star Review
 
Date Reviewed: 08/20/2009
dmilharm from unknown
Member Since:
08/04/2009

View Member's:
Reviews
Why shop anywhere else... Overall Rating
5 Star Review
 
Date Reviewed: 08/14/2009
mslockhart from unknown
Member Since:
07/29/2009

View Member's:
Reviews
I've always been a newegg customer. Now I'm a Directron customer. Overall Rating
5 Star Review
 
Date Reviewed: 08/04/2009
adonyx from TX
Member Since:
08/04/2009

View Member's:
Reviews
(Edited August 04th by adonyx)  Horrible customer service. Defective items. Deceptive website. They don't even stock most of the items on their website, THEY DROPSHIP THEM FROM OTHER COMPANIES. That's why they discourage anything but online ordering. If you get a defective product, good luck getting a resolution. wise up people, most of these good reviews kind of sound the same don't they? Because they're bogus reviews. Avoid this outfit at all costs. I recently discovered they jipped me on an old order, and shipped me half of the ram I ordered. The guy on the phone called me stupid for not noticing sooner and told me if I was a smart educated buyer I would have noticed their mistake sooner... I told him he sounded neither smart nor educated. He said he had an electrical engineering degree. I said I didn't see how an electrical engineer would be working telephone customer service for directron. At which point he called me "a stupid bastard" and hung up. Overall Rating
1 Star Review
 
Date Reviewed: 07/02/2009
MickGman from unknown
Member Since:
12/30/2004

View Member's:
Reviews
Again, I have shopped here well over a dozen times in the past year or so. Really, really great service, incredibly competitive pricing, and hellaciously fast shipping for reasonable prices. Overall Rating
5 Star Review
 
Date Reviewed: 06/29/2009
chrishyson from unknown
Member Since:
06/10/2009

View Member's:
Reviews
It's odd to see that a blue flashdrive is a different price than a black one when the other specs are identical. Still - the best prices around. Overall Rating
5 Star Review
 
Date Reviewed: 06/19/2009
lpkcbk from unknown
Member Since:
06/10/2009

View Member's:
Reviews
iam very pleased Overall Rating
5 Star Review
 
Date Reviewed: 06/16/2009
chequesd from unknown
Member Since:
06/07/2007

View Member's:
Reviews
My transaction was fast and easy; however, i don't rember seeing on the web page, were i plaeced the order, a notice of somekind that explain that the burner did not come with software. Otherwise, i would have been completely sastified, because now i have to spend more money on the burning software. Overall Rating
3 Star Review
 
Date Reviewed: 06/14/2009
sonsoflight from unknown
Member Since:
06/05/2009

View Member's:
Reviews
I will be back and check for products here often. Overall Rating
5 Star Review
 
Date Reviewed: 05/31/2009
timphyl from unknown
Member Since:
04/17/2006

View Member's:
Reviews
Great merchant, Have purchased from them before and will continue to. Overall Rating
5 Star Review
 
Date Reviewed: 05/24/2009
tccredrum from unknown
Member Since:
05/08/2009

View Member's:
Reviews
Everything with the order and process went well. I would absolutely recommend this site to a friend. Overall Rating
5 Star Review
 
Date Reviewed: 04/25/2009
wolfman1421 from unknown
Member Since:
04/15/2009

View Member's:
Reviews
your doing a great job Overall Rating
5 Star Review
 
Date Reviewed: 04/23/2009
deanphan from NY
Member Since:
06/27/2005

View Member's:
Reviews
I placed an order on 04/04/09 and received after few days. Unfortunately, the order was defective out of the box. I called Directron.com and requested replacement. Their representative recommended me to place a new order and their will refund when their received the defective one. However, instead of issuing full refund for the defective, they issued refund partially (minus the shipping charge). It means I have to pay: (1)to ship the defective to me, and (2) to return the defective to them, and (3) to ship the replacement to me. TRIPPLE SHIPPING CHARGES IF THE ORDER IS DEFECTIVE. WATCH OUT! I called them. Their customer service is rude and unreasonable. I agree that a product defective is not their fault. However, like other online stores, customer won't pay any shipping fee for the defective item, or, at worst, pay shipping fee to return, not paying both. I agree that directron.com sells products with good price. However, when dealing with customer service, they are lack of profess Overall Rating
1 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
Page: 1 | 2 | 3 | 4 | 5 | Next »
Click here to report a problem or an abuse of our rating system.
 

Terms of Use and Privacy Policy PriceGrabber is an Experian companyCopyright © PriceGrabber.com, Inc. All Rights Reserved