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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 15 26 11818
Neutral (3) 2 2 526
Negative (1 or 2) 0 1 429
Total Reviews 17 29 12773
Avg Rating 5 Star Review
4.71
4.5 Star Review
4.66
4.5 Star Review
4.60
Address: 3840 Kilroy Airport Way
Long Beach, CA 90806 - US
Website: http://www.epson.com
Business Hours: 6:00 am - 5:00 pm PST
Sales Phone: 800-873-7766
Service Phone: 800-873-7766
Sales Email: epsonstore@ea.epson.com
Cust Service Email: epsonstore@ea.epson.com


Epson

http://www.epson.com

With PriceGrabber Since 05/13/2003


Sort Reviews by: Date Rating
Date Reviewed: 11/28/2009
firozrangwala from GA
Member Since:
08/11/2004

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Reviews
Good experience Overall Rating
3 Star Review
 
Date Reviewed: 11/27/2009
gclgolfer from unknown
Member Since:
01/31/2006

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Reviews
Very easy transaction. Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2009
schelitamcfadden from unknown
Member Since:
11/07/2009

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Reviews
I have received nothing but professional and courteous interaction with Epson's employees when I call or email tech support for any reason. I am very pleased with the service I receive from Epson. Overall Rating
5 Star Review
 
Date Reviewed: 11/19/2009
fendrizz from unknown
Member Since:
11/04/2005

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Reviews
I appreciate most the fact that I was given a discount on my inks by purchasing the six colors I needed all at once. Anything Epson can do to lower the price of my inks would be greatly appreciated. The cost for the amount of ink you get is the same as the cost of my printer after only 5 times purchasing all my inks. Overall Rating
4 Star Review
 
Date Reviewed: 11/09/2009
epson from unknown
Member Since:
10/15/2009

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Reviews
Excellent shipping, prices, and overall online shopping experience. I've ordered from Epson.com quite a few times in the past and have always been happy with the experience. Overall Rating
5 Star Review
 
Date Reviewed: 11/05/2009
nancella78 from unknown
Member Since:
10/20/2009

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Reviews
Whenever I am in need of ink or paper I go directly to the Epson store. Ordering is quick, easy and I usually get some type of coupon offer for savings on merchandise or shipping. Thanks Epson!!! You continue to be my kind of company/printer. Overall Rating
5 Star Review
 
Date Reviewed: 11/05/2009
starceph from unknown
Member Since:
10/20/2009

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Reviews
ARTISON 800 = BEST PRINTER EVER USED ! THANKS TO EMAIL NOTICE OF 15% OFF AUTHENTIC EPSON INK! : ) Overall Rating
5 Star Review
 
Date Reviewed: 10/31/2009
epson from unknown
Member Since:
10/15/2009

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Reviews
Excellent shipping, prices, and overall online shopping experience. I've ordered from Epson.com quite a few times in the past and have always been happy with the experience. Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
DolphinPortraits from unknown
Member Since:
10/13/2009

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Reviews
Wonderful! Got great products for terrific prices. My daughter bought one several years ago and still loves it. Overall Rating
5 Star Review
 
Date Reviewed: 10/23/2009
Alan103aol from CT
Member Since:
11/22/2006

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Reviews
Prices as good as best retail, free shipping...what more could you ask for? I placed my order mid to late afternoon on Thursday, was delivered on Friday! Next day FedEx delivery at no additional charge! Overall Rating
5 Star Review
 
Date Reviewed: 10/20/2009
vkhbonner from unknown
Member Since:
02/22/2006

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Reviews
The rebate info was confusing because the $100 rebate says it can't be combined w/other rebates (i.e. the Epson online store $50 rebate). Other than this, the online sight was efficient. I would recommend links from pictures to high-rez product pics. Overall Rating
5 Star Review
 
Date Reviewed: 10/13/2009
texasrose2 from TX
Member Since:
08/29/2004

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Reviews
I have shopped with this merchant on many occasions. I find them efficient, prompt and prefer to buy from them than a retailer. Overall Rating
5 Star Review
 
Date Reviewed: 10/11/2009
bkind1937 from unknown
Member Since:
09/01/2004

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Reviews
I have always had good results with Epson. Overall Rating
5 Star Review
 
Date Reviewed: 09/19/2009
cloudsmom from unknown
Member Since:
09/03/2009

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Reviews
It would be great if they offered PayPal as an alternate method of payment. Overall Rating
5 Star Review
 
Date Reviewed: 09/18/2009
hap46st from unknown
Member Since:
09/02/2009

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Reviews
very straight forward...no surprises...encourages confidence in the company Overall Rating
5 Star Review
 
Date Reviewed: 09/03/2009
linnsanderson from unknown
Member Since:
08/18/2009

View Member's:
Reviews
I have not experienced seeing an "out-of-stock" notice, so could not rate it. So easy to order ink when I am running low. All I have to do is click on "order ink" and it takes me into the Epson website and the ink for my printer is on the very first screen. Don't have to click through different screens searching for the site where I can order the ink for my particular machine. Really so accomodating and speedy! Love it. Overall Rating
5 Star Review
 
Date Reviewed: 09/01/2009
tnazar from unknown
Member Since:
08/16/2009

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Reviews
Needed to update my e-mail and my credit card expiry. Navigating back and forth between the shopping cart and account page is clunky at best. Overall Rating
3 Star Review
 
Date Reviewed: 08/27/2009
ERi6565060 from NY
Member Since:
12/26/2004

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Reviews
I wanted to recycle and site is good. I got good response Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2009
wesrowe from unknown
Member Since:
07/26/2009

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Reviews
Once an account is established, it is very easy to order. Reordering frequently purchased items such as ink is facilitated by the "reorder list" and is quick and easy. I frequently check prices at retail stores and find Epson's on line prices to be competitive and with free shipping actually less expensive. Overall Rating
5 Star Review
 
Date Reviewed: 07/30/2009
nmoyer from TX
Member Since:
12/10/2004

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Reviews
Efficient system. My last order with a competitor resulted in the incorrect ink. This looks more hopeful. Overall Rating
5 Star Review
 
Date Reviewed: 07/30/2009
ilippert from unknown
Member Since:
09/05/2008

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Reviews
This is the 2nd time that I have ordered from Epson directly. Both times they were less costly then the "brick & mortar" store for ink. Printers are cheap, paper is reasonable but ink is expensive. I have learned from years ago to stick with OEM, or original ink in my printers, albeit the hard way. Epson is a good printer, not the very best but neither the most expensive. Fills the bill nicely for a casual home user, and when set to the highest quality output, is quite presentable. I only use 104 or better brightness paper, as the difference in cost no way equals the big difference in appearance. Overall Rating
5 Star Review
 
Date Reviewed: 07/30/2009
rxp94453 from unknown
Member Since:
06/28/2004

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Reviews
My experience with Epson website was very good. Overall Rating
5 Star Review
 
Date Reviewed: 07/27/2009
tom from unknown
Member Since:
07/11/2009

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Reviews
I get a retirement from a competitor. However, I've always liked and used Epson printers. I do own others, but this is fast, easy, and economical. Overall Rating
5 Star Review
 
Date Reviewed: 07/17/2009
ronleekaiser from unknown
Member Since:
07/01/2009

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Reviews
I am pleased with my new Epson 500 printer, but trying to order new ink cartridges this evening was VERY frustrating, and it took me THREE attempts to successfully order 4 cartridges. Ist try: got to final steps after entering all info including Charge Card info, and it wiped out. 2nd try: computer would not accept the same email address and password that were accepted on the first try. 3rd try, finally completed order--much too much time consumed, and my email address is not correct on the Order Confirmation. Phyllis Kaiser 7/1/09 Overall Rating
1 Star Review
 
Date Reviewed: 07/12/2009
krogers6 from MD
Member Since:
01/06/2005

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Reviews
THE NEXT STEP AFTER ANSWERING WHAT TYPE OF COMPUTER WILL BE USED IS UNCLEAR. ONE HAS TO GUESS WHAT TO DO TO CONTINUE. (THIS WAS IN PURCHASING PAPER .} Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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