| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 15 | 26 | 11818 |
| Neutral (3) | 2 | 2 | 526 |
| Negative (1 or 2) | 0 | 1 | 429 |
| Total Reviews | 17 | 29 | 12773 |
| Avg Rating | 4.71 |
4.66 |
4.60 |
| Address: | 3840 Kilroy Airport Way Long Beach, CA 90806 - US |
|---|---|
| Website: | http://www.epson.com |
| Business Hours: | 6:00 am - 5:00 pm PST |
| Sales Phone: | 800-873-7766 |
| Service Phone: | 800-873-7766 |
| Sales Email: | epsonstore@ea.epson.com |
| Cust Service Email: | epsonstore@ea.epson.com |
| Date Reviewed: 11/28/2009 | ||
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firozrangwala from GA Member Since: 08/11/2004 View Member's: Reviews |
Good experience |
Overall Rating |
| Date Reviewed: 11/27/2009 | ||
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gclgolfer from unknown Member Since: 01/31/2006 View Member's: Reviews |
Very easy transaction. |
Overall Rating |
| Date Reviewed: 11/23/2009 | ||
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schelitamcfadden from unknown Member Since: 11/07/2009 View Member's: Reviews |
I have received nothing but professional and courteous interaction with Epson's employees when I call or email tech support for any reason. I am very pleased with the service I receive from Epson. |
Overall Rating |
| Date Reviewed: 11/19/2009 | ||
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fendrizz from unknown Member Since: 11/04/2005 View Member's: Reviews |
I appreciate most the fact that I was given a discount on my inks by purchasing the six colors I needed all at once. Anything Epson can do to lower the price of my inks would be greatly appreciated. The cost for the amount of ink you get is the same as the cost of my printer after only 5 times purchasing all my inks. |
Overall Rating |
| Date Reviewed: 11/09/2009 | ||
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epson from unknown Member Since: 10/15/2009 View Member's: Reviews |
Excellent shipping, prices, and overall online shopping experience. I've ordered from Epson.com quite a few times in the past and have always been happy with the experience. |
Overall Rating |
| Date Reviewed: 11/05/2009 | ||
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nancella78 from unknown Member Since: 10/20/2009 View Member's: Reviews |
Whenever I am in need of ink or paper I go directly to the Epson store. Ordering is quick, easy and I usually get some type of coupon offer for savings on merchandise or shipping. Thanks Epson!!! You continue to be my kind of company/printer. |
Overall Rating |
| Date Reviewed: 11/05/2009 | ||
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starceph from unknown Member Since: 10/20/2009 View Member's: Reviews |
ARTISON 800 = BEST PRINTER EVER USED ! THANKS TO EMAIL NOTICE OF 15% OFF AUTHENTIC EPSON INK! : ) |
Overall Rating |
| Date Reviewed: 10/31/2009 | ||
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epson from unknown Member Since: 10/15/2009 View Member's: Reviews |
Excellent shipping, prices, and overall online shopping experience. I've ordered from Epson.com quite a few times in the past and have always been happy with the experience. |
Overall Rating |
| Date Reviewed: 10/29/2009 | ||
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DolphinPortraits from unknown Member Since: 10/13/2009 View Member's: Reviews |
Wonderful! Got great products for terrific prices. My daughter bought one several years ago and still loves it. |
Overall Rating |
| Date Reviewed: 10/23/2009 | ||
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Alan103aol from CT Member Since: 11/22/2006 View Member's: Reviews |
Prices as good as best retail, free shipping...what more could you ask for? I placed my order mid to late afternoon on Thursday, was delivered on Friday! Next day FedEx delivery at no additional charge! |
Overall Rating |
| Date Reviewed: 10/20/2009 | ||
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vkhbonner from unknown Member Since: 02/22/2006 View Member's: Reviews |
The rebate info was confusing because the $100 rebate says it can't be combined w/other rebates (i.e. the Epson online store $50 rebate). Other than this, the online sight was efficient. I would recommend links from pictures to high-rez product pics. |
Overall Rating |
| Date Reviewed: 10/13/2009 | ||
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texasrose2 from TX Member Since: 08/29/2004 View Member's: Reviews |
I have shopped with this merchant on many occasions. I find them efficient, prompt and prefer to buy from them than a retailer. |
Overall Rating |
| Date Reviewed: 10/11/2009 | ||
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bkind1937 from unknown Member Since: 09/01/2004 View Member's: Reviews |
I have always had good results with Epson. |
Overall Rating |
| Date Reviewed: 09/19/2009 | ||
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cloudsmom from unknown Member Since: 09/03/2009 View Member's: Reviews |
It would be great if they offered PayPal as an alternate method of payment. |
Overall Rating |
| Date Reviewed: 09/18/2009 | ||
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hap46st from unknown Member Since: 09/02/2009 View Member's: Reviews |
very straight forward...no surprises...encourages confidence in the company |
Overall Rating |
| Date Reviewed: 09/03/2009 | ||
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linnsanderson from unknown Member Since: 08/18/2009 View Member's: Reviews |
I have not experienced seeing an "out-of-stock" notice, so could not rate it. So easy to order ink when I am running low. All I have to do is click on "order ink" and it takes me into the Epson website and the ink for my printer is on the very first screen. Don't have to click through different screens searching for the site where I can order the ink for my particular machine. Really so accomodating and speedy! Love it. |
Overall Rating |
| Date Reviewed: 09/01/2009 | ||
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tnazar from unknown Member Since: 08/16/2009 View Member's: Reviews |
Needed to update my e-mail and my credit card expiry. Navigating back and forth between the shopping cart and account page is clunky at best. |
Overall Rating |
| Date Reviewed: 08/27/2009 | ||
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ERi6565060 from NY Member Since: 12/26/2004 View Member's: Reviews |
I wanted to recycle and site is good. I got good response |
Overall Rating |
| Date Reviewed: 08/11/2009 | ||
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wesrowe from unknown Member Since: 07/26/2009 View Member's: Reviews |
Once an account is established, it is very easy to order. Reordering frequently purchased items such as ink is facilitated by the "reorder list" and is quick and easy. I frequently check prices at retail stores and find Epson's on line prices to be competitive and with free shipping actually less expensive. |
Overall Rating |
| Date Reviewed: 07/30/2009 | ||
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nmoyer from TX Member Since: 12/10/2004 View Member's: Reviews |
Efficient system. My last order with a competitor resulted in the incorrect ink. This looks more hopeful. |
Overall Rating |
| Date Reviewed: 07/30/2009 | ||
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ilippert from unknown Member Since: 09/05/2008 View Member's: Reviews |
This is the 2nd time that I have ordered from Epson directly. Both times they were less costly then the "brick & mortar" store for ink. Printers are cheap, paper is reasonable but ink is expensive. I have learned from years ago to stick with OEM, or original ink in my printers, albeit the hard way. Epson is a good printer, not the very best but neither the most expensive. Fills the bill nicely for a casual home user, and when set to the highest quality output, is quite presentable. I only use 104 or better brightness paper, as the difference in cost no way equals the big difference in appearance. |
Overall Rating |
| Date Reviewed: 07/30/2009 | ||
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rxp94453 from unknown Member Since: 06/28/2004 View Member's: Reviews |
My experience with Epson website was very good. |
Overall Rating |
| Date Reviewed: 07/27/2009 | ||
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tom from unknown Member Since: 07/11/2009 View Member's: Reviews |
I get a retirement from a competitor. However, I've always liked and used Epson printers. I do own others, but this is fast, easy, and economical. |
Overall Rating |
| Date Reviewed: 07/17/2009 | ||
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ronleekaiser from unknown Member Since: 07/01/2009 View Member's: Reviews |
I am pleased with my new Epson 500 printer, but trying to order new ink cartridges this evening was VERY frustrating, and it took me THREE attempts to successfully order 4 cartridges. Ist try: got to final steps after entering all info including Charge Card info, and it wiped out. 2nd try: computer would not accept the same email address and password that were accepted on the first try. 3rd try, finally completed order--much too much time consumed, and my email address is not correct on the Order Confirmation. Phyllis Kaiser 7/1/09 |
Overall Rating |
| Date Reviewed: 07/12/2009 | ||
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krogers6 from MD Member Since: 01/06/2005 View Member's: Reviews |
THE NEXT STEP AFTER ANSWERING WHAT TYPE OF COMPUTER WILL BE USED IS UNCLEAR. ONE HAS TO GUESS WHAT TO DO TO CONTINUE. (THIS WAS IN PURCHASING PAPER .} |
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