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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 1 2 27
Neutral (3) 0 0 0
Negative (1 or 2) 0 1 2
Total Reviews 1 3 29
Avg Rating 5 Star Review
5.00
3.5 Star Review
3.67
4.5 Star Review
4.69
Address:
Website: http://www.gamebay.com
Business Hours: n/a
Sales Phone: n/a
Service Phone: 888-349-9426
Sales Email: n/a
Cust Service Email: info@gamebay.com

GameBay.com

http://www.gamebay.com


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Date Reviewed: 09/07/2009
drouillards from MI
Member Since:
09/07/2009

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I was very impressed with the service and speedy delivery. However, I was more impressed with the communicationa and customer service!! My order arrived very quickly, then I put it away for my son's b-day. Some 30 days later I gave it to him and we discovered that it was defective(no fault of Gamebay, just a glitch in the electronic world). I e-mailed these guys, they responded promptly, and sent me out a new item immediately (had a new one in just a few days that worked great!). No hassles, very polite and extremely wonderful to deal with. I would order from them again and definitely recommend them to others. Overall Rating
5 Star Review
 
Date Reviewed: 07/16/2009
troyegly from CA
Member Since:
07/16/2009

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GameBay is awesome! Their prices are low, and their service is fantastic. I did have some issues with receiving previous orders, but it was resolved in a professional manner. I will continue to do business with this company. Overall Rating
5 Star Review
 
Date Reviewed: 07/02/2009
naptimezzz from WA
Member Since:
04/09/2009

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DO NOT ORDER WITH THIS COMPANY! 2 orders back to back, and never received product, even thought the website said several were in stock and would ship same day. It took a Better Business Bureau complaint and credit card dispute to get an answer from their customer service and a refund for the first order after multiple attempts to contact them and several days and form letters later. After they messed up the order, they bribed me with an apology and $20 gift credit to recant my bad review of their business. This may explain their several good reviews. I wonder how many other people they have bribed? I gave them the benefit of the doubt thinking anybody can make a mistake, and then submitted a new order with the gift credit...and surprise surprise the, it's been 5 days now and no shipment or communication even though I tried to contact them 2 days ago. Website said it would ship same day and there were 16 in stock. USE NEWEGG.COM or AMAZON.COM if you want to receive what you paid for Overall Rating
1 Star Review
 
Date Reviewed: 01/29/2009
Synnth3t1k from MD
Member Since:
01/29/2009

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I would recommend GameBay.com to any of my friends. Their customer service and support is friendly and very nice. GameBay.com also has a great response time. So if you have questions, they will answer it quickly. Along with GameBay.com I was finding that they had item's that I could not find in other stores or online stores, and they were at great prices. I will most defiantly deal with GameBay again. Awesome services guys, keep up the Good work! Overall Rating
5 Star Review
 
Date Reviewed: 12/29/2008
OBEDONE2 from AL
Member Since:
12/29/2008

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Great prices, very high level of service and communication! Gamebay kept me aware of the status of my order every step of the way. I would recommend them to everyone and will definitely do business with them in the future! Overall Rating
5 Star Review
 
Date Reviewed: 12/25/2008
puballstar from CT
Member Since:
12/25/2008

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Good customer support after the purchase. Would use them again! Overall Rating
5 Star Review
 
Date Reviewed: 12/24/2008
yodeli98 from TX
Member Since:
12/24/2008

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I got all the items I ordered just in time for christmas it was great my son really loved the games I purchased for him!!!!Love this web page and for sure I will order again!!!! Overall Rating
5 Star Review
 
Date Reviewed: 12/24/2008
atombomb66 from VT
Member Since:
12/22/2008

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This is the 2nd R4DS I have ordered from Gamebay. Like usual the shipping was flawless and lightning quick.Their prices are the CHEAPEST on the net.(everyone else was $10 more expensive) They sent another mail today to make sure I got the item and was happy with it. Awesome customer service. No other reputable internet store actually follows up to make sure you are happy. This is the best place I have ever purchased from. This will not be the last time either. My new favorite store!! Try it once and you will see what I mean. Overall Rating
5 Star Review
 
Date Reviewed: 12/14/2008
jewelie122 from CA
Member Since:
12/14/2008

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Very courteous communication. Very fast shipping. Overall Rating
5 Star Review
 
Date Reviewed: 12/12/2008
JohnDoe2997 from GA
Member Since:
12/12/2008

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Slow shipping, i would have rather paid for a better shipping option instead of the free shipping Overall Rating
1 Star Review
 
Date Reviewed: 12/09/2008
matt_chan from WA
Member Since:
02/11/2003

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(Edited December 27th by matt_chan)  After an initial rough start with GameBay.com, they came through with good customer service and followed up on things. Overall Rating
4 Star Review
 
Date Reviewed: 12/06/2008
Technostorm from CA
Member Since:
12/06/2008

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(Edited December 07th by Technostorm)  WOW! what can I say? By far one of the best online shops ever! I have NOT meet an online shop who is as caring about its customers as www.Gamebay.com . Buying from Gamebay.com, you will be gauranteed that your orders will be taken care off period!. PRO JOB guys! Jason and Dylan are A+++ awesome! Overall Rating
5 Star Review
 
Date Reviewed: 12/05/2008
markhelfant from unknown
Member Since:
07/29/2008

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Reviews
Great prices, great shipping rate (free), great communication, good selection of video game supplies. GameBay will be the first place I look whenever I need a new controller or accessory! Thanks. Overall Rating
5 Star Review
 
Date Reviewed: 11/24/2008
suzette627 from IN
Member Since:
11/24/2008

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This site is great to order from, very fast and curtious service, I would highly reccomend them. Overall Rating
5 Star Review
 
Date Reviewed: 11/24/2008
arcaniss from NJ
Member Since:
11/24/2008

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Reviews
I was 100% happy with the service I received for my purchase. I purchased the R4 set, and the day before I ordered a memory card off eBay from a private buyer. I got my R4 package two days ago, still no sign of the memory card from EBay. I think that speaks for their excellent shipping quality. I got exactly what I wanted, and the price was better than anywhere else I've looked. Besides that, after the item arrived, I actually got an email, from a REAL person who wanted to confirm I was happy with the order. This has one of the best online purchase experiences I have ever had. I recommend this site to anyone who can use it! Thank you again for the great Item! Overall Rating
5 Star Review
 
Date Reviewed: 11/14/2008
anongeneral from CA
Member Since:
11/14/2008

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I would like to commend the exceptional service and professionalism of GameBay.com - I ordered a PS1 memory card from GameBay to play silent hill 1. After a few days I discovered that it wasn't working quite right(sometimes these cards go bad). Within ONE DAY, GameBay completely took care of me and refunded my money. Now I'm playing Silent Hill 1 again and totally satisfied. These guys really care about your business and are totally stand-up professionals. I would definitely buy from gamebay again. Overall Rating
5 Star Review
 
Date Reviewed: 11/12/2008
scoutmd from IL
Member Since:
11/12/2008

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Fast shipping; great customer service after the sale; great prices. Overall Rating
5 Star Review
 
Date Reviewed: 11/10/2008
QuanitaCarrasco from NJ
Member Since:
11/09/2008

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Reviews
Placed the order and received our stuff in 3 days. Fast & friendly service - We would definetly use GameBay.com again!! Overall Rating
5 Star Review
 
Date Reviewed: 11/09/2008
justjbandjoe from AZ
Member Since:
11/09/2008

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Reviews
(Edited November 09th by justjbandjoe)  AWESOME! Item is as described and not a fake. Would buy from again. Thanks. FAST FREE shipping!!!! Overall Rating
5 Star Review
 
Date Reviewed: 11/04/2008
glowen1 from IA
Member Since:
11/04/2008

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Reviews
Gamebay business and service can be summed up in just one word -- UNSURPASSED! They will be getting all of my video game business from now on. Overall Rating
5 Star Review
 
Date Reviewed: 10/20/2008
heatherms from CA
Member Since:
10/20/2008

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Reviews
I am so pleased with the customer service I have received! I ordered my son, for his birthday, a Xbox wireless receiver online on a Sunday evening and received it in the mail on Tuesday.On Thursday I received an email from Jason to make sure I received it and everything was OK. I can't remember the last time I've received any customer service let alone a great customer service! I would definetly recommend GameBay and I will use them for all my gaming needs!!! Overall Rating
5 Star Review
 
Date Reviewed: 10/11/2008
patty324 from OH
Member Since:
10/11/2008

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Reviews
I purchased this item for a birthday gift. I ordered a little late and asked if they could do anything possible to get it to me by 10/11/08 They were so nice and delivered on 10/10/08 great communication and merchandise was just as promised. When buying videos online I will only purchase from gamebay. Service, merchandise and communication is all OUTSTANDING. Overall Rating
5 Star Review
 
Date Reviewed: 10/06/2008
rjyoung68 from PA
Member Since:
10/06/2008

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(Edited October 12th by rjyoung68)  Gamebay really came through in getting me an OEM replacement Xbox power supply. I got it at half the price and had it in three days. Highest recommendation!!!! Overall Rating
5 Star Review
 
Date Reviewed: 10/05/2008
Johnkieser from AR
Member Since:
10/05/2008

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Appreciated the easy transaction, fast delivery and the check-up to see if I recieved everything OK. Will definately buy from them again. Overall Rating
5 Star Review
 
Date Reviewed: 10/01/2008
markarma from NY
Member Since:
11/06/2005

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Reviews
Package arrived 3 days after order date - very impressive. Follow-up check from vendor also appreciated. Highly recommended. Overall Rating
5 Star Review
 
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