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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 83
Neutral (3) 0 0 7
Negative (1 or 2) 0 0 116
Total Reviews 0 0 206
Avg Rating Not Rated
Not Rated
2.5 Star Review
2.67
Address: 7565 Irvine Center Drive
Irvine, CA 92618-2930 - US
Website: http://www.gateway.com
Business Hours: 5:00am - 11:00pm Mon- Fri, 10:00am - 6:00pm Sat and Sun
Sales Phone: 800.369.1409
Service Phone: 800.846.2301
Sales Email: sales@gateway.com
Cust Service Email: http://support.gateway.com/support/contact/email.shtml

Gateway

http://www.gateway.com


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Date Reviewed: 06/20/2008
stuflicka from unknown
Member Since:
06/11/2008

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Reviews
Haven't even gotten this yet!!! Says I won't even get it till July sometime. Overall Rating
3 Star Review
 
Date Reviewed: 05/18/2008
w2eandp521 from unknown
Member Since:
05/02/2008

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Reviews
The site was easy towork on and order. This is our first time ordering from you. Overall Rating
5 Star Review
 
Date Reviewed: 05/11/2008
rogelio.ortiz from unknown
Member Since:
04/25/2008

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Reviews
I've known that gateway sits on orders even thought they don't have stock ... I hope it isn't the case for this item. Overall Rating
4 Star Review
 
Date Reviewed: 05/06/2008
chim55 from unknown
Member Since:
10/02/2005

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Reviews
easy to use check out process. Overall Rating
5 Star Review
 
Date Reviewed: 05/01/2008
adam1865 from unknown
Member Since:
04/09/2008

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Reviews
Hopefully the lens I just bought will be shipped in less than 2-4 weeks. Nowehere on the order form did it say that the product was on back order. I will pay more next time to get the product sooner. Overall Rating
2 Star Review
 
Date Reviewed: 04/30/2008
joesoares from CA
Member Since:
06/07/2003

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Reviews
they advertised in stock. but now they say it is in production. they treat a Zune like a computer they build. Except they don't build Zunes. If they were honest i could have bought elsewhere and had what i ordered a long time ago. The now stay 5/15/08...almost a month after ordering the Zune. Overall Rating
1 Star Review
 
Date Reviewed: 04/28/2008
carnrightc from unknown
Member Since:
04/15/2008

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Reviews
Quick and easy. Overall Rating
5 Star Review
 
Date Reviewed: 04/16/2008
maik723 from unknown
Member Since:
10/25/2006

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Reviews
pleasant. Delivery time promise inaccurate. 2nd day and overnight delivery was unavailable. Overall Rating
4 Star Review
 
Date Reviewed: 04/10/2008
k5qm from unknown
Member Since:
03/25/2008

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Reviews
NEED PROVISION FOR TAX EXEMPT STATUS Overall Rating
4 Star Review
 
Date Reviewed: 04/06/2008
lws83 from unknown
Member Since:
10/22/2007

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Reviews
pretty good Overall Rating
4 Star Review
 
Date Reviewed: 03/17/2008
denise_massrey from unknown
Member Since:
03/07/2008

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Reviews
Website was easy to work with Overall Rating
4 Star Review
 
Date Reviewed: 03/14/2008
mregan from unknown
Member Since:
03/04/2008

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Reviews
No problem - great site Overall Rating
5 Star Review
 
Date Reviewed: 03/08/2008
lucamacho1 from unknown
Member Since:
02/28/2008

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Reviews
I had some trouble with financing at the beginning but after that was done it was easy. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2008
ggrant41 from TX
Member Since:
06/06/2005

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Reviews
Excellent product, great website, fast processing/shipping. Overall Rating
4 Star Review
 
Date Reviewed: 03/03/2008
edwilliams56 from unknown
Member Since:
02/23/2008

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Reviews
So far my experiance has been great. I did not have any problems with my order and it arrived on the day it stated. It was easy to keep up with the whole process on line with the shipping being able to track the package was great. Thank you Ed Overall Rating
5 Star Review
 
Date Reviewed: 02/26/2008
gisele from unknown
Member Since:
02/14/2008

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Reviews
I received my order confirmation email with the right price immediately after place the order. My estimated ship date has past and I did not receive the item. When I called customer service they say they have no record of my order and my order was cancelled and I need to re-order. I lost a US$499.00 discount. I am very displeased with all aspects of the Gateway online ordering system because I see my order history on my online account while CSR do not. Overall Rating
1 Star Review
 
Date Reviewed: 02/24/2008
nod5 from unknown
Member Since:
02/15/2008

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Reviews
Good Job Gateway. Thank You Overall Rating
5 Star Review
 
Date Reviewed: 02/20/2008
hakarca from unknown
Member Since:
02/11/2008

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Reviews
great online technical support Overall Rating
5 Star Review
 
Date Reviewed: 02/16/2008
jeanette.l.thomas from unknown
Member Since:
02/07/2008

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Reviews
Although I had to cancel the order due to delays, I was very happy with the prompt and courteous service I received and would not hesitate to order from them in the future. Overall Rating
5 Star Review
 
Date Reviewed: 02/15/2008
ran2boot2 from unknown
Member Since:
02/06/2008

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Reviews
No problems Overall Rating
3 Star Review
 
Date Reviewed: 02/13/2008
trudymaroc from unknown
Member Since:
01/28/2008

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Reviews
Technical assistance was excellent...Eric was able to answer my questions with ease. Overall Rating
5 Star Review
 
Date Reviewed: 02/12/2008
wcpike007 from unknown
Member Since:
02/03/2008

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Reviews
great experience with customer service Overall Rating
5 Star Review
 
Date Reviewed: 02/12/2008
dchuston from unknown
Member Since:
02/02/2008

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Reviews
Gateway is very good. Overall Rating
5 Star Review
 
Date Reviewed: 02/12/2008
rmstillday from unknown
Member Since:
01/27/2008

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Reviews
My shopping experience was simple and quick. However, I am extremally disapointed by the expected arrival date of my items. It would have been worth the 100 mile drive to not have to wait 10 days for my harddrive. I guess i should have checked to see if the item was in stock before I clicked submit. LOL Overall Rating
3 Star Review
 
Date Reviewed: 02/09/2008
mmm3mmm3mmm from unknown
Member Since:
01/28/2008

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Reviews
They had the best price on the entire web that I could find. The shipping was even faster than expected for the discount price. I was very pleased and will definitely shop with Gateway again. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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