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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 26
Neutral (3) 0 0 0
Negative (1 or 2) 0 1 5
Total Reviews 0 1 31
Avg Rating Not Rated
2 Star Review
2.00
4.5 Star Review
4.32
Address: 14A 53Rd St.
Brooklyn, 11232 - US
Website: http://www.highpointcameras.com
Business Hours: M-TH: 9:30am - 7:00pm; F: 9:30am -2:00PM; Sunday: 10:00am -3:00pm
Sales Phone: (877)7283168
Service Phone: (877)7283168
Sales Email: sales@highpointcameras.com
Cust Service Email: help@highpointcameras.com

HighpointCameras.com

http://www.highpointcameras.com

With PriceGrabber Since 12/19/2008


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Date Reviewed: 06/20/2009
matt.spiva from unknown
Member Since:
06/11/2009

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Reviews
I would have liked to see the grand total before entering my credit card information, just to make sure that I was still interested before comitting. I have not yet received my purchase. I did however get an email saying that more information was needed from me. I have called them twice and emailed twice and have not received any type of response. I have no idea what is going on with my purchase and am very displeased with the poor way that they are doing business. Overall Rating
2 Star Review
 
Date Reviewed: 05/06/2009
iconsys1 from CA
Member Since:
06/01/2007

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Reviews
Another bait and switch company selling non US goods. Really, pricegrabber and other sites need to verify these places before listing them. Show they are selling D700 for 2,300.00, I call and they want to sell the charger, warranty, and cleaning kit for $300.00. I never gave them my credit card number. Called 42nd street and ordered from them instead. Overall Rating
1 Star Review
 
Date Reviewed: 04/28/2009
suzybozy from MD
Member Since:
04/28/2009

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Reviews
Good merchant. Camera came in three days. Already have told a number of people about HighPoint. Overall Rating
5 Star Review
 
Date Reviewed: 04/26/2009
innasmack from UT
Member Since:
04/26/2009

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Reviews
camera came quick and in awesome condition. brand new as advertised. will buy again when i get my next tax return. they gave me a great deal. Overall Rating
5 Star Review
 
Date Reviewed: 04/23/2009
romanCon4 from unknown
Member Since:
04/23/2009

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Reviews
Could not ask for more. Both my cameras came quick and in excellent condition. Price was fair. Well look to them in the future. Overall Rating
5 Star Review
 
Date Reviewed: 04/06/2009
boomdoor69 from CT
Member Since:
04/06/2009

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Reviews
The camera came before I knew it and it was well-packed and safe. Overall Rating
5 Star Review
 
Date Reviewed: 04/06/2009
highpointcameras from unknown
Member Since:
03/21/2009

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Reviews
no complaints so far ... Overall Rating
5 Star Review
 
Date Reviewed: 04/03/2009
suoner34 from UT
Member Since:
04/03/2009

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Reviews
Seriously one of the best dealings I had with with an online company. I am always a little scared trusting people with about two thousands dollars of my hard earned money. However, HighpointCameras made me feel real comfortable and assured me nothing fishy was going to happen and the TV I was ordering was brand new in the box. Thats exactly what I have and I love the picture on it. Fabulous service! Overall Rating
5 Star Review
 
Date Reviewed: 04/02/2009
AndCoDrinks from unknown
Member Since:
04/02/2009

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Reviews
Im glad I chose them. They made my purchase easy to do and sold me the camera I wanted and a really cheap price compared to the prices I have seen at the stores in my home town. I really appreciate the excellent service they treated me with. Will buy again. Overall Rating
5 Star Review
 
Date Reviewed: 04/01/2009
GetThePicture from FL
Member Since:
04/01/2009

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Reviews
I DO NOT recommend Highpoint Cameras. They called me the next day from a "private number" to ask for the 3-digit code on the back of my card and then tried to charge me for the charger, battery, and a $50 insurance fee. Just so you know, the battery and charger are supposed to come with the camera, and UPS only charges a merchant about $12 to insure a $1.200 item. I told the sales person, Nick, that I would not pay extra for those items. So what I received was a Canon 50D body in the wrong box, with no charger or battery, and I was also charged $50 more for insurance. I contacted customer service about it. The customer service agent, Kevin, was very argumentative, and non-apologetic. After filing a claim with my credit card company, I did get replacement, and it was actually in the right box, but guess what.... the serial number on the box was painstakingly removed. Things that make you go hmmmm.... I contacted my credit card company and Canon about this. Overall Rating
1 Star Review
 
Date Reviewed: 04/01/2009
jh48339 from NY
Member Since:
04/01/2009

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Reviews
TV panel arrived in great condition with no damage to the item or the box. Really happy I chose this vendor. Will buy again. Overall Rating
5 Star Review
 
Date Reviewed: 03/31/2009
jerrykonns from NJ
Member Since:
03/31/2009

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Reviews
I ordered the Nikon SLR D700. Amazing camera. I was not sure who to buy it from seeing so many prices I randomly chose a few companies and narrowed it down to Highpoint. The gentleman I spoke to was very polite and the order was done in no time. I refused the extra shipping, which was no problem. Tracking number was in my inbox within a few days. And the package arrived in excellent condition. Very satisfied with my order and I have already told a number of different friends and family members about nice electronics for reasonable rates. Overall Rating
5 Star Review
 
Date Reviewed: 03/25/2009
tsh332 from CA
Member Since:
05/25/2003

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Reviews
Have purchased two cameras from this company. The first, a $200 point and shoot, went smooth but the second, a $1,300 digital SLR, was not handled well. Despite a phone conversation regarding charges for shipping to an APO (military post office) the company misshipped the item by a method other than the US Postal Service and it was returned to them. They never told me this, I had to call them and inquire after the item hadn't arrived 11 days after the order was placed and it hadn't arrived. Then, the worst part, they told me they had already reshipped it to me but didn't have the tracking number handy. The next day, I demanded a tracking number. I got one. No text, just the tracking number emailed back to me by itself. Running that number I found it wasn't shipped until the day after this phone conversation when they told me it had already been reshipped. Obviously they didn't want me to cancel the order. Secondly, no apology... at all. My fault for a difficult address... Overall Rating
2 Star Review
 
Date Reviewed: 03/21/2009
vsoneer36 from GA
Member Since:
03/21/2009

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Reviews
Very satisfied. TV (LN42D65U) arrived in more than excellent condition. Brand new and as expected and promised to me. Customer service was especially nice and quick in tracking my order the few times I called. Overall Rating
5 Star Review
 
Date Reviewed: 03/13/2009
PhilMNoir from IN
Member Since:
03/13/2009

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Reviews
Due to a shaky beginning with highpoint cameras - communication problems between the seller and myself - i was somewhat unimpressed with their service. I was under the assumption that i would be receiving item x and instead received item y. Service rep Kevin, however, provided excellent costumer service, and was able to remedy this problem in a matter of minutes. In the end i was very satisfied with the service i received, and very grateful to Kevin. Overall Rating
4 Star Review
 
Date Reviewed: 02/21/2009
SilverStreak10 from MD
Member Since:
02/21/2009

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Reviews
Be aware!! This merchant adverizes free shipping but then adds 4% to the order to cover insurance. If that's ok with you then go ahead. The sales person was very friendly and did not seem upset when I did not order any of their addtional items offered, e.g., an extended warranty. I cancelled my order. Overall Rating
2 Star Review
 
Date Reviewed: 02/16/2009
pwhitlow from NC
Member Since:
02/16/2009

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Reviews
Got a great product for a great price. Kevin provided excellent customer service and was very accommadating. Overall Rating
4 Star Review
 
Date Reviewed: 01/29/2009
happycamper74 from NY
Member Since:
01/29/2009

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Reviews
i ordered a tv from them when i saw they were the cheapest price i got a call to confirm my order by a friendly customer service represantitave who made me aware of items i didnt pick up which i was going to need all though the accessories were a bit high priced it was well worth it because of the low low price on the tv and the great customer service they gave me faster delivery at no extra charge!!! this was by far the best transaction i have ever made online and i will deffenitley reccommend them to all my freinds and family. Overall Rating
5 Star Review
 
Date Reviewed: 01/29/2009
gadeloff from NY
Member Since:
01/29/2009

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Reviews
I WAS SO EXCITED TO RECIEVE MY CAMERA TWO DAYS AFTER ORDERING IT. THEY HAD EXCELLENT CUSTOMER SERVICE AND A VERY DETAILED AND EASY TO NAVIGATE WEBSITE. I WAS VERY HAPPY WITH THERE SERVICE AND I WOULD DEFINITELY RECCOMEND THEM TO ANYONE! Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
cfischle from FL
Member Since:
01/27/2009

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Reviews
Great product at a great price. Kevin was very helpful with his suggestions. Would highly recommend and will do business with again in the future. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2009
rpandey from unknown
Member Since:
12/31/2008

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Reviews
Nice Place to find the product in good price Overall Rating
5 Star Review
 
Date Reviewed: 01/26/2009
thdfusa from WA
Member Since:
01/26/2009

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Reviews
I shopped Costco, Video Only and Circuit City for a new TV, and prices at Highpoint Cameras were significantly lower and the service was good. Overall Rating
4 Star Review
 
Date Reviewed: 01/14/2009
Rita_Krogman from AZ
Member Since:
01/14/2009

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Reviews
I got a great deal on a Panasonic TZ5. Shipping and communication were quick. I will certainly use Highpoint again. Overall Rating
5 Star Review
 
Date Reviewed: 01/14/2009
BennetV from CA
Member Since:
01/14/2009

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Reviews
Well, I have to did admit that Highpoint Cameras did a great job delivering my Canon HF-10. The price was by far the cheapest. I was hesitant at first because they seem to be a new company but they really left a good impression with me. Highly Reccomended. Overall Rating
5 Star Review
 
Date Reviewed: 01/13/2009
sandysc2010 from FL
Member Since:
01/13/2009

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Reviews
Ordered a SONY HVR-A1 camera on Monday 12/28. Processed the same day and obtained shipment on 13/31. Excellent service. Very Satisfied. Overall Rating
5 Star Review
 
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