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Date Reviewed: 06/01/2006
davecheryl from TX Member Since: 06/01/2006 View Member's: Reviews	My order for shades was placed and I received them and only one fit the other 3 were ordered incorrectly. There was no customer service everyone avoided me, I went up to Home Depot in Seguin, Texas numerous times, no one could help me, no one called me especially management. Finally I was told they would send them back and pay the expenses and get the shades the correct size. I went today,took my shades and was told the manager changed his mind about the shipping costs. This place sucks.....	Overall Rating
Date Reviewed: 12/24/2005
Chuckt3 from unknown Member Since: 11/08/2003 View Member's: Reviews	RUN AWAY, run away NOW! This site is horrible. I have had nothing but headaches from HomeDepot.com. I placed an order on 12/19 for a Christmas gift. I received the standard Order Confirmation and Shipping Confirmation emails without any issues. But on 12/22 my credit card was creditted back for the item. When I called their customer service (if you want to call it that) they had no idea what they were doing. TAKE MY ADVICE...DO NOT ORDER FROM THIS SITE!!!!	Overall Rating
Date Reviewed: 12/21/2005
sol_sl from NY Member Since: 11/08/2005 View Member's: Reviews	Wish there was a rating with no stars at all... Should've read the reviews before ordering. placed an order for the item on 12/11, was promised to have it in 5-7 business days. 10 days later, called CS, they hunged up on me few times before i was able to speak to someone. When asked about the order, been told that it's out-of stock, but will be shipped sometime "after christmas". When asked why i wasn't notified about the delay, was told, and i quote, "i have no idea". Charge was already posted	Overall Rating
Date Reviewed: 12/11/2005
thomasthomas from CA Member Since: 06/04/2005 View Member's: Reviews	RUN AWAY! As fast as you can! Don't get fooled by the big name behind HomeDepot.com. The .com division is one of the most horribly run businesses I have ever dealt with. They shipped me a previously opened and damaged product (tool cart), appalling ethics right there. And it took a month for them to (finally) get the item picked up and issue me a refund. I can count eleven times that they lied to me on the phone. RUN AWAY!	Overall Rating
Date Reviewed: 12/06/2005
Unfulfilled from PA Member Since: 12/06/2005 View Member's: Reviews	I ordered from homedepot.com. Week later, I called. The CSR said it would arrive in 5-7 days. I waited another week, called again, and CSR said manufacturer had cancelled the order, but they were going to re-enter the order. The first CSR did not tell me the manufaturer had cancelled the order, and made it seem like it was backordered. Another week, no delivery. CSR said order cancelled again and recommended order product from somewhere else. They never emailed that orders were cancelled.	Overall Rating
Date Reviewed: 10/08/2005
Concerned Customer from UT Member Since: 10/08/2005 View Member's: Reviews	(Edited October 08th by Concerned Customer)  I went to THD to get a fridge.I believe buying my car was easier.THD didn't have it in stock nor do they ever stock any fridge's.I called 4 local Home Depots and no one had it.I wanted to go in get it and come home with it.I waited 1 hour for the associate to order it.I had it shipped to the store so we could save 50.00 on shipping rate which took another 45 minutes to find someone who knew how to get rid of the freight charge. The help was friendly but took too long.I'll keep THD for hardware.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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