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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 3
Neutral (3) 0 0 0
Negative (1 or 2) 1 1 5
Total Reviews 1 1 8
Avg Rating 1 Star Review
1.00
1 Star Review
1.00
2.5 Star Review
2.62
Address: 470 Seventh Avenue
Suite 301, NY 10018 - US
Website: http://www.homecenter.com
Business Hours: 8AM to 630pm EDT
Sales Phone: 212-257-6990
Service Phone: 212-257-6990
Sales Email: saleslead@homecenter.com
Cust Service Email: tracking@homecenter.com

HomeCenter.com

http://www.homecenter.com

With PriceGrabber Since 03/31/2005


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Date Reviewed: 10/06/2009
thoboo from WA
Member Since:
10/06/2009

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Reviews
HORRIBLE. These people are crooks and should be avoided at all cost. I received a broken composite sink, called immediately to have it replaced. They (finally) picked it up (after a second call). Then they refused to send me a new one stating that I either had to pay a second time or wait up to 3 months for them to get reimbursed for the broken (returned) sink. Essentially, they refused to send me a new sink or refund me. I finally had to get my bank involved. I strongly suspect that these people are fraudulent. Overall Rating
1 Star Review
 
Date Reviewed: 06/10/2009
mhartranft from CA
Member Since:
08/25/2000

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Reviews
Service provided by P------ for ordering was very good. However, composite sink arrived damaged (cracked). Inadequate packing protection. No "fragile" labels on outside of box - yet inner Blanco box noted fragile... Ended up having to re-order and pay for 2nd replacement sink. Second sink arrived damaged as well !! After some research, I determined Blanco notes to AVOID SHIPPING composite sinks with UPS in their order catalogue! HomeCenter told me they would not offer me a full refund for the TWO sinks that I had ordered since I was not going to re-order a THIRD sink. Given this problem is caused by HomeCenter, seems a bit unreasonable - would rate ZERO stars if it was an option. Overall Rating
1 Star Review
 
Date Reviewed: 03/23/2009
glamour8 from CA
Member Since:
03/23/2009

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Reviews
This company is run by crooks - avoid at all cost Overall Rating
1 Star Review
 
Date Reviewed: 02/01/2009
sundayriver from NY
Member Since:
02/01/2009

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Reviews
What a great merchant! I received my large order (over $5,000) in 3 days! What a surprise! I saved money AND I saved time. I will be buying again! Overall Rating
5 Star Review
 
Date Reviewed: 09/22/2008
johnsonj1000 from NY
Member Since:
09/22/2008

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Reviews
Great service; fast delivery; best price. Very happy with this merchant. Will use them again and will recommend them. Overall Rating
5 Star Review
 
Date Reviewed: 05/02/2008
avidonlinebuyer from NY
Member Since:
05/02/2008

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Reviews
Great prices. Fast email response on my question. Received order with free ground shipping on my sink & faucet in 3 days. Very happy. Overall Rating
5 Star Review
 
Date Reviewed: 04/08/2008
Dave21093 from MD
Member Since:
04/08/2008

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Reviews
Returned item but was never reimbursed. Worse experience ever. We ordered a kitchen sink at a very good price and it was delivered fine. Our renovation plans changed, however, so we decided to eat the crazy restocking fee and return the sink. After the painful ordeal of getting an RMA #, we followed the return procedure exactly. They never gave us ANY money back! Even after we managed to get through to the terrible customer service, nothing. I should have just sold it on eBay because now I have nothing and am out over a hundred dollars. Overall Rating
1 Star Review
 
Date Reviewed: 11/20/2007
freddyf from CA
Member Since:
11/20/2007

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Reviews
The prices at homecenter.com are very good and I decided to buy from them in spite of homecenter.com having no rating. I was assured that my entire order of kitchen faucet, garbage disposer and air gap would arrive no later than 16 days (11/16/07) if I paid $55.80 for 3 Day UPS delivery(regular UPS Ground was free). I checked the UPS tracking system and found that my order won't arrive until 11/26/07. My family was to host Thanksgiving dinner this year, but thanks to the dishonest and condescending people at homecenter.com we have no water in our kitchen. After many phone calls, most of which went unreturned, My salesperson finally and rudely returned $15.85 of the $55.80. I think they offer attractive pricing on items they do not have or that they can easily get. They take the customer's money and then start trying to find the product. If you don't mind waiting a month or more buy from them, but beware...I will not buy from them again no matter how low the price may be. Overall Rating
2 Star Review
 
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