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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 12 43 622
Neutral (3) 0 0 32
Negative (1 or 2) 1 1 206
Total Reviews 13 44 860
Avg Rating 4.5 Star Review
4.69
5 Star Review
4.91
4 Star Review
3.84
Address: 5300 West 104th Street
Los Angeles, CA 90045 - US
Website: http://www.infinity-micro.com
Business Hours: 8am - 5pm PT Mon - Fri
Sales Phone: n/a
Service Phone: 800-589-1234
Sales Email: sales@infinity-micro.com
Cust Service Email: service@infinity-micro.com

Infinity-Micro.com

http://www.infinity-micro.com

With PriceGrabber Since 02/11/2001


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Date Reviewed: 11/04/2009
gricher from CA
Member Since:
11/04/2009

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Reviews
It's a great place to shop for electronics. Your sales people were quite knowledgeable, helpful, and friendly. I found a great Printer on your site for a great price. I really appreciate the fast service provided in getting my order shipped to me. I will be back to shop again. Overall Rating
5 Star Review
 
Date Reviewed: 11/02/2009
Kelly159 from CA
Member Since:
11/02/2009

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Reviews
"Seller listed printer as brand new and in stock. After placing my order, seller tried to swap with a refurbished unit. Seller played phone games when I called saying at first supervisor was out of the office and no one else was qualified to help. I am still trying to reslove the problem." Overall Rating
1 Star Review
 
Date Reviewed: 10/30/2009
fallCanary from MT
Member Since:
10/30/2009

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Reviews
Order tracking (on the UPS website) did not work. But as the delivery was next day it did not matter. The item was as I ordered. The price was excellent. Overall Rating
5 Star Review
 
Date Reviewed: 10/28/2009
Tamdulave from IA
Member Since:
10/28/2009

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Reviews
My first buying experience was thoroughly satisfactory. The only thing that stops me giving a top rating throughout is that their price wasn't the best -- though, of course, they did have stock. Overall Rating
5 Star Review
 
Date Reviewed: 10/27/2009
nielsenyng from LA
Member Since:
10/27/2009

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Reviews
Ordered a Laser Printer from Infinity Micro's site, I had a choice of two suppliers. The first supplier could not fulfill the order but promptly informed me and reimbursed me. I had to reorder with Infinity Micro who supplied the Printer within five working days as promised. The tracking system was a great help and said when to expect delivery. Overall I was very satisfied with the service I received. Overall Rating
5 Star Review
 
Date Reviewed: 10/06/2009
avierebee from MI
Member Since:
10/06/2009

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Reviews
I recently purchased a Refurbished Cisco interface card from Infinity Micro, which was about £160 cheaper than anywhere on the market. There was no S&H costs. There was great communication from the minute I made the purchase up until I received the box. Have already recommended them and would use again. Overall Rating
5 Star Review
 
Date Reviewed: 10/02/2009
landrush from KY
Member Since:
09/30/2009

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Reviews
I have nothing but good things to say. They have great service and fast delivery. The Cisco WAN Interface Card was indeed brand-new, in-the-box and works fine. Ultimately, my experience with this vendor was a good one, and I am quite satisfied with my new Cisco Card. Overall Rating
5 Star Review
 
Date Reviewed: 09/29/2009
Proolest from AK
Member Since:
09/29/2009

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Reviews
Excellent customer service, fast shipping, and I really appreciate all the updates. Their website have the best prices A very positive online shopping experience. Good company in my opinion. Overall Rating
5 Star Review
 
Date Reviewed: 09/25/2009
whodan from AL
Member Since:
09/25/2009

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Reviews
I am so impressed at how easy it was to request my new HP Laer Printer and how fast I got my order. The Printer was well packaged and customer service was very good. I called twice with basic questions that were answered quickly and politely. Thanks for the great prompt service! Overall Rating
5 Star Review
 
Date Reviewed: 09/16/2009
Jaksonfille from FL
Member Since:
09/16/2009

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Reviews
These guys are amazing. They actually sent me the wrong product item from what I originally requested but were most accomodating in fixing the problem immediately. This purchase was of a Printer and some other electronic items from this company. I've bought from them before, so I can understand that human errors can occur from time to time, and I will certainly shop with them again. Overall Rating
5 Star Review
 
Date Reviewed: 09/14/2009
lornitte from ID
Member Since:
09/14/2009

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Reviews
Never have I been as impressed as I am now. They had both the item I desperately needed truly in stock, as well as a great price. Additionally, as the shipping is 2nd day, I received my new LCD Widescreen TV, including a Home Audio Surround Sound package, far sooner than I could have hoped. Excellent service. Overall Rating
5 Star Review
 
Date Reviewed: 09/10/2009
Jermeir from MO
Member Since:
09/10/2009

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Reviews
The ordering was easy through their checkout site. My new Laptop computer with accessories came when they said. The packing was great and, best of all, it was the lowest price I could find for this item on the web. Thank you for making a first time customer happy. Overall Rating
5 Star Review
 
Date Reviewed: 09/09/2009
Samirts from WV
Member Since:
09/09/2009

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Reviews
I found this online vendor's service to be exceptional. It has been a good shopping experience overall. I found my email confirmations were prompt and followup always occured. Overall I would recommend shopping with these guys again. Overall Rating
5 Star Review
 
Date Reviewed: 08/28/2009
Sraubl from MN
Member Since:
08/28/2009

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Reviews
Order process was smooth as glass. High quality Projector selections, excellent prices, expedient fast shipping. Couldn't ask for more and I will be purchasing from them again. Overall Rating
5 Star Review
 
Date Reviewed: 08/25/2009
rabuchner from CA
Member Since:
08/25/2009

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Reviews
I was in the market for a new Printer. I called with several questions and their customer service staff were very informative and friendly. Their prices are very competitive and I believe that they truly value building lasting relationships with customers in addition to closing a sale. The Printer arrived in perfect condition. I look forward to shopping with this merchant again. Overall Rating
5 Star Review
 
Date Reviewed: 08/24/2009
niuniver from CA
Member Since:
08/24/2009

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Reviews
It was the lowest price anywhere for the photo printer and the best online purchase experience to date with this store. The order arrived within 2-days to my surprise (even with free shipping) and the product was exactly as described. Brand new and ready to use. Overall Rating
5 Star Review
 
Date Reviewed: 08/21/2009
razorfisher from IA
Member Since:
08/21/2009

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Reviews
Overall, I am pleased with Infinity Micro's service. My original order was lost in shipping and they quickly overnighted a new one to me for FREE. Their customer service team was very professional and helpful in resovling my problem, and they even went out of their way to make certain that I was satisfied. I will gladly tell others to shop here in the future. Overall Rating
5 Star Review
 
Date Reviewed: 08/20/2009
Jimext from ME
Member Since:
08/20/2009

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Reviews
All in all I was very happy that the purchase went well. They had the best price on the printer I was looking for. Very satisfied with order. Shipping was very prompt. Thank you. Overall Rating
5 Star Review
 
Date Reviewed: 08/18/2009
girouette from MN
Member Since:
08/18/2009

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Reviews
I was very pleased with how quickly my order arrived (4 working days). Overall Rating
5 Star Review
 
Date Reviewed: 08/14/2009
efoggie from MD
Member Since:
08/14/2009

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Reviews
Overall, I am very impressed with the service provided. However, my initial order was out of stock, and I was given a restocking date. This date came and as promised my order came in. Whenever I called infinity micro I felt that the person I spoke to was very sympathetic and helpful, the service was professional, efficient and very pleasant. Overall Rating
5 Star Review
 
Date Reviewed: 08/13/2009
Pradict from HI
Member Since:
08/13/2009

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Reviews
Infinity Micro had the lowest price for what I wanted, therefore it was the obvious choice, the fact that I could have it shipped by Air was a bonus. However, the process was so simple and easy to use, that, given the right price I will certainly shop there again. Overall Rating
5 Star Review
 
Date Reviewed: 08/12/2009
lodough from CA
Member Since:
08/12/2009

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Reviews
It would have been a perfect transaction but shipping could easily be improved through provision of better tracking information. Still a great job throughout. Overall Rating
5 Star Review
 
Date Reviewed: 08/07/2009
kulele from PA
Member Since:
08/07/2009

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Reviews
Infinity Micro had exactly what we were looking for at a price we were happy to pay, which we had not been able to find anywhere else. The Cisco switch arrived quite quickly even with though we only ordered just before the week end. Overall Rating
5 Star Review
 
Date Reviewed: 08/06/2009
vichado from WI
Member Since:
08/06/2009

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Reviews
Very happy with the ease of ordering on the web page,and also felt secure enough to order with Infinity Micro even though I do not tend to order goods from the internet. I was pleased with the competitive prices they had, and as the service was conducted with absolute ease I am confident if I require any aftersales service this will be as good as sales. The deliveryman was helpful and pleasant also. Having experienced purchasing a product from a well organised company the likelyhood is that my next purchase I will look to Infinity Micro first. Thank you, One happy Customer. Overall Rating
5 Star Review
 
Date Reviewed: 08/05/2009
Marmoln from AL
Member Since:
08/05/2009

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Reviews
I was thoroughly impressed! This company was very good with communication, constant email updates about my order and shipment - which was very fast. Their selection of electronics and accessories are outstanding. I will do business with them in the future, Thanks! Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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