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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 6 6 150
Neutral (3) 0 0 12
Negative (1 or 2) 1 8 56
Total Reviews 7 14 218
Avg Rating 4 Star Review
4.29
3 Star Review
2.71
4 Star Review
3.74
Address: 16027 Ventura Blvd
Encino, CA - US
Website: http://www.iunitek.com
Business Hours: M-F 9am-6pm, Sat 9am-5pm
Sales Phone: 1-877-7UNITEK
Service Phone: 818-449-2022
Sales Email: sales@iunitek.com
Cust Service Email: tech@iunitek.com

iUnitek

http://www.iunitek.com

With PriceGrabber Since 05/08/2003


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Date Reviewed: 11/01/2009
billywilder from NJ
Member Since:
05/05/2006

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Reviews
...SO GOOD. Overall Rating
4 Star Review
 
Date Reviewed: 10/25/2009
WESTSIDETRAVELLA from NY
Member Since:
10/25/2009

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Reviews
Helpful sales reps, fast shipping. Great online store. Thank you. Overall Rating
5 Star Review
 
Date Reviewed: 10/10/2009
Cleveland_Bill from OH
Member Since:
05/24/2006

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Reviews
This is the first purchase from this merchant and this was a quick and easy purchase Overall Rating
5 Star Review
 
Date Reviewed: 10/06/2009
ereksonr from unknown
Member Since:
09/20/2009

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Reviews
I was pleased with the online shopping experience at iUnitek. Overall Rating
5 Star Review
 
Date Reviewed: 09/20/2009
rtrobb from unknown
Member Since:
02/14/2006

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Reviews
This is the first time that I have ordered with you. The ordering process was simple, direct and the prices were quite reasonable. Overall Rating
5 Star Review
 
Date Reviewed: 09/12/2009
davidleoncard from unknown
Member Since:
08/27/2009

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Reviews
So far this process has been easy... I compared 4 different products on pricegrabber.com, and then I chose a computer from iunitek.com's offering. Overall Rating
5 Star Review
 
Date Reviewed: 09/09/2009
LaterBater from MI
Member Since:
09/09/2009

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Reviews
lol this place sux never got my order verified so i cancelled the order Overall Rating
1 Star Review
 
Date Reviewed: 08/24/2009
mayorgaalex from unknown
Member Since:
07/30/2009

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Reviews
At first, they seemed knowledgeable and professional, but then my order was "delayed" 5 business days, I had to make many phone calls just to get a "mailbox is full please leave a message" recording. They weren't able to process my credit card, or any other.... I purchased my item on another online store, with the same credit card and with no problems. Overall Rating
1 Star Review
 
Date Reviewed: 08/05/2009
mayorgaalex from unknown
Member Since:
07/30/2009

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Reviews
will never do business with Iunitek again. Called their customer service rep many times, when availabe I'd get no answer about my credit card not being processed. They kept suggesting other payment alternatives. Took them 5 business days to sort things out and explain NOTHING to me..... when purchased same item from another company, item sold, charged for; and shipped on the same day. Overall Rating
1 Star Review
 
Date Reviewed: 07/23/2009
NLylesII from unknown
Member Since:
07/23/2009

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Reviews
(Edited July 23rd by NLylesII)  (part 1 cont'd) THIS GROUP IS A SCAM. If you purchase ANYTHING from them... you may well have been sold a unit that was used and repackaged as new. In the event you ‘discover’ a defect with ANY unit you purchased…, (it is VERY likely you will have some defect, even though you don’t immediately discover it)..., you may well end up eating it and taking your losses on the cheek. Their ‘return-policy’ default is to refer you to the manufacturer for a replacement of any damaged equipment… though the manufacturer has the right not to accept any unit not purchased through them or one of their agents. I WILL NEVER DO ANY BUSINESS WITH THESE CHARLETANS AGAIN!!! I DO NOT AND WILL NOT RECOMMEND THEM AT ALL. They will take your money, but they fail to deliver. Shop at your own risk – good luck. Overall Rating
1 Star Review
 
Date Reviewed: 06/25/2009
browncmz from MD
Member Since:
03/14/2009

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Reviews
the "rush processing charge" of 5.99 seemed slick - thought it was shipping but it was just to move from shelf to box. hard to get it out of the order once I figured it was "in addition to" the 12.99 shipping fee!! did not have it and cancelled order. but then when I got on-line to look elsewhere for it. they came up again!!! even though they don't have it and don't carry it! Overall Rating
2 Star Review
 
Date Reviewed: 06/23/2009
hitekalex from IL
Member Since:
09/09/2004

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Reviews
AVOID this seller. After placing the order for new MacBook - they refused to process my credit card for no reason. At first, they attributed it to "high risk of fraud", but eventually they admitted the credit card fees were cutting into their margins. They asked me to do a bank wire transfer, which would have cost me $50. Yeah right. Again, avoid them - they lure you with low price, and then just jerk you around. Overall Rating
1 Star Review
 
Date Reviewed: 06/12/2009
dmcdon from ME
Member Since:
06/12/2009

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Reviews
iUnitek, in my opinion, is the worst reseller I've ever encountered. I recently put in an order for a Mac G5, and was told there were plenty in stock. Two days later, they call to confirm Credit card info, conferencing with my bank to make sure everything is in order. Three days after that I called to see what is holding things up, only to be told that they're out of stock, and will not honor the price once they get more in. The only other communication I get from them is a terse e-mail telling me my order has been cancelled. Apparently this is their modus operandi, judging from a lot of other similar complaints I've come across on the web. How they stay in business treating potential customers like this is beyond me. Overall Rating
1 Star Review
 
Date Reviewed: 06/06/2009
hehedavid from NY
Member Since:
06/06/2009

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Reviews
For those who have considered or in the process of making a purchase through iUnitek. Please help yourself and DO NOT ORDER anything from this guys! Let me repeat that again. DO NOT ORDER anything from iUnitek. During a recent search to purchase a MAC; I found iUnitek to offer the best price in the market compared to most vendors on the net + on the item I have selected it was clearly stated as (product available) and they offered free shipping. After doing my homework on pricing, I have started checking out the reviews of iUnitek from people who have done business business/made purchases. Based on my preliminary review they sucked. Most people hate this company, but I decided to risk for their pricing. After making the purchase... my life became pathetic! Since this post doesn't let me go beyond 1,000 characters and therefor I can't explain everything that I had to go through, but please save yourself the hassle and buy your electronic goodies elsewhere. Overall Rating
1 Star Review
 
Date Reviewed: 05/23/2009
tldenman from unknown
Member Since:
08/22/2007

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Reviews
easy ordering and explicit instructions for shipping options. Great price and item Overall Rating
5 Star Review
 
Date Reviewed: 03/19/2009
christine.guisinger from unknown
Member Since:
01/12/2009

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Reviews
Always received on time and as ordered Overall Rating
5 Star Review
 
Date Reviewed: 02/05/2009
christine.guisinger from unknown
Member Since:
01/12/2009

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Reviews
This is my 3rd order and everything has arrived on time and as described Overall Rating
5 Star Review
 
Date Reviewed: 02/02/2009
davidg80 from FL
Member Since:
07/29/2008

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Reviews
took 5 days to ship, when i called to inquire about shipping the entire customer service department was out to lunch Overall Rating
2 Star Review
 
Date Reviewed: 01/31/2009
magpie46 from unknown
Member Since:
01/22/2009

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Reviews
I was disappointed with my last shopping experience with another merchant so I did my homework and did a little research for a seller that can be trusted with my hard earned money. I'm really happy I found this merchant. They not only have the lowest prices around (at least for the item I was looking for), they also shipped my order in just 3 days. Amazing! Thanks for a wonderful shopping experience. I'm definitely considering this seller for my future purchases. Overall Rating
5 Star Review
 
Date Reviewed: 01/31/2009
coleman5691 from unknown
Member Since:
10/01/2007

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Reviews
I recently purchased my Mac from this seller. The price was competitive and shipping was really fast. Great job in making ordering process very easy. Overall Rating
5 Star Review
 
Date Reviewed: 01/31/2009
nanomanb from IL
Member Since:
10/01/2007

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Reviews
No problems here. Really smooth ordering process. Great experience! Overall Rating
5 Star Review
 
Date Reviewed: 01/26/2009
fairmanwa from unknown
Member Since:
12/07/2008

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Reviews
Poor billing system. Company will not allow you to purchase an item and have sent to any other address except billing address. In addition, it took several days for them to notify me of this policy. Overall Rating
1 Star Review
 
Date Reviewed: 01/22/2009
christine.guisinger from unknown
Member Since:
01/12/2009

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Reviews
good service - ordered from them before and items arrived on time and as advertised Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
macsrwe from AZ
Member Since:
08/22/2005

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Reviews
Best price I've seen so far on this particular item. Keep it up and I'll be back. Overall Rating
4 Star Review
 
Date Reviewed: 12/31/2008
firstsingle from GA
Member Since:
12/31/2008

View Member's:
Reviews
iUnitek. Thanks for getting Apple Shake 4.1 out to me quickly. You have the best price online for many of the products I need. Your customer service and support are very impressive. I will shop with you again. Overall Rating
5 Star Review
 
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