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Date Reviewed: 06/07/2009
santedeluca2 from unknown Member Since: 12/03/2008 View Member's: Reviews	General evaluation Exellent, under every point of view (Speed in shipments, costs, explanation and information on the items and easy to consult). My compliments	Overall Rating
Date Reviewed: 06/07/2009
Robert.Popolizio from unknown Member Since: 05/22/2009 View Member's: Reviews	Very pleased with J&R because they had the lowest price of all competitors, even Best Buy.	Overall Rating
Date Reviewed: 06/07/2009
vsky42 from unknown Member Since: 05/22/2009 View Member's: Reviews	I had this concern that my item was in stock or not. Even though when I ordered, it was showing in stock but the next day it was out of stock. Also the initial email said that my credit card would be charged when item would ship.	Overall Rating
Date Reviewed: 06/07/2009
bculgan613 from unknown Member Since: 05/22/2009 View Member's: Reviews	Finding the products I wanted, and reviews about them was easy and complete. Placing the order was very user friendly, and was shipped amd received in a timely manner. I haven't tried the produt yet as the battery needs to be charged, but if it follows the 'path' noted so far, everything should be fine. What a difference from a certain computer company I ordered from earlier, and now am stuck with an expensive junk dust collector!!!!!!! I would definitly tell my friends about your company!. Sincerely, Becky	Overall Rating
Date Reviewed: 06/06/2009
jph0109 from unknown Member Since: 05/14/2009 View Member's: Reviews	I wanted to make my purchase online, but I had a question on the warranty of the item to be purchased. (It would be nice if that information was listed for each product online). The wait time over the phone wasn't long at all and the sales representative was very friendly and able to give me the warranty information I was looking for. I decided to go ahead with my purchase over the phone, rather than hang up, just to do it over the internet. My only complaint is that my item took two days to ship, which set my arrival day to be on Monday instead of the prior Friday. I would have loved to get it before the weekend. That is my only complaint(not much of one) and I realize that JandR has lots of customers, which can cause an order to take two days to process. I will be able to give a better review once I get my merchandise. I have received my merchandise. It arrived on the day promised by j and r and it was in excellent condition. I am very pleased with my experience with j and r.	Overall Rating
Date Reviewed: 06/06/2009
reza.maleki from unknown Member Since: 05/27/2009 View Member's: Reviews	Great sales guy; not pushing a hard sale. Very helpful	Overall Rating
Date Reviewed: 06/06/2009
berkeley16 from unknown Member Since: 05/28/2009 View Member's: Reviews	Fast and efficient service. Courteous and knowledgeable salesman on the phone. Equipment arrived on time, undamaged and in excellent working order.	Overall Rating
Date Reviewed: 06/06/2009
ford_gallagh from unknown Member Since: 05/28/2009 View Member's: Reviews	I did this order by phone to compare two Olympus products, the sales person was extremely helpful and helped me make my final decision. Web ratings are based on slow dial-up connection!	Overall Rating
Date Reviewed: 06/06/2009
kakarott51 from unknown Member Since: 05/28/2009 View Member's: Reviews	Excellent service.	Overall Rating
Date Reviewed: 06/06/2009
johnnymu64 from unknown Member Since: 05/28/2009 View Member's: Reviews	there was not too much technical information about the airconditioner I was looking for, I had to go to the manufacturer's website. I love the selection at J&R, they are great!	Overall Rating
Date Reviewed: 06/06/2009
lmgoulart from unknown Member Since: 05/21/2009 View Member's: Reviews	The website don´t inform the limitations for purchases with international credit card (non US). The only way to make the purchase is by phone. It was necessary to make make my order twice. Last week I made the purchase, but after sending the documents and calling 3 times to make follow up´s, my order just disappeared from the system. This week I needed to make it all again. My credit card was charged twice. Retailer Response (06/08/2009): Our FAQ advises on how to enter billing information for international credit cards. Unfortunately, the first order could not process dus to insufficient information. Although the card was not charged a temporary hold on the funds is placed by the bank that issued the card. The bank can advise on how long it will take. We apologize for the inconvenience. I would be happy to answer any question or concerns by phone or email. Grace N., 800.426.6027, 718.340.0397 X 1308, grace@jr.com.	Overall Rating
Date Reviewed: 06/06/2009
emundy0422 from unknown Member Since: 04/22/2008 View Member's: Reviews	I like the J&R feature of advising by email when out of stock items are back in inventory.	Overall Rating
Date Reviewed: 06/06/2009
kmi62 from unknown Member Since: 05/21/2009 View Member's: Reviews	Thank YOU so much J&R store!!!	Overall Rating
Date Reviewed: 06/06/2009
jlabaya from unknown Member Since: 12/04/2006 View Member's: Reviews	Not the lowest price for the PDA I wanted but they offered convenient Bill Me Later option which I availed of (no interest for 90 days) plus I had bought from them in the past and was very satisfied with service and delivery time. Happy with this purchase.	Overall Rating
Date Reviewed: 06/06/2009
novatyv from unknown Member Since: 05/21/2009 View Member's: Reviews	Overall it was a good shopping the part that made it great was the customer service with the sales rep and dept.	Overall Rating
Date Reviewed: 06/05/2009
gjenusa from unknown Member Since: 05/27/2009 View Member's: Reviews	I have always been pleased with the service I get from J&R. J&R offered the Panasonic FZ28 for the best price and the service I have received over the years from J&r has been very good. I have used the camera now for a couple of weeks and am very happy with same.	Overall Rating
Date Reviewed: 06/05/2009
omiyashita from unknown Member Since: 05/27/2009 View Member's: Reviews	I ordered by telephone. The representative was good. One problem I have is that when make an order with gift cards, it takes alway long time until they ship the items.	Overall Rating
Date Reviewed: 06/05/2009
thesim from unknown Member Since: 05/27/2009 View Member's: Reviews	Great merchant! highly recommended!!	Overall Rating
Date Reviewed: 06/05/2009
jenraffel from unknown Member Since: 05/27/2009 View Member's: Reviews	Very great retailer. The only problem I had, which really didn't matter but was kind of annoying, was that they originally ran my credit card and put a hold on the amount (which was over $1300 so it wasn't a small amount) and then when the item was in stock they ran the card again but didn't take the hold off for the original amount until several days later, so for several days I had double the amount on hold on my credit card, which would have been bad if I had a low line of credit or needed to make another big purchase that week.	Overall Rating
Date Reviewed: 06/05/2009
jimary1 from unknown Member Since: 05/20/2009 View Member's: Reviews	Have purchased here in the past.No "Bait and Switch" like On Time Digital, 86th St Photo, Prophotonation. Jim Hlavin	Overall Rating
Date Reviewed: 06/05/2009
lamsalc from unknown Member Since: 05/20/2009 View Member's: Reviews	excellent	Overall Rating
Date Reviewed: 06/05/2009
nddst from unknown Member Since: 05/20/2009 View Member's: Reviews	I have not received my item yet, but I have been happy so far.	Overall Rating
Date Reviewed: 06/05/2009
balticsea from unknown Member Since: 03/18/2008 View Member's: Reviews	So fat the experience has been greate. J&R has a good support staff to answer questions on the phone. Thank you for your help.	Overall Rating
Date Reviewed: 06/05/2009
vkaufman from unknown Member Since: 05/20/2009 View Member's: Reviews	Ordering was simple and straightforward. Since my item was a pre-order, J&R kept me informed by e-mails until it was shipped.	Overall Rating
Date Reviewed: 06/04/2009
scott.basu from unknown Member Since: 05/21/2009 View Member's: Reviews	Pros: Good customer service. Good variety of product types. Easy to call NY based, English-speaking customer service & sales. Cons: I was sent an obviosly used video card which was returned. Some computer parts shown on their website are old models. Prices on average are higher than leading etailers. J&R's pricematch is nice to have but a bit misleading; when provided a lower price quote from a competitor, J&R Sales typically decreases the item price but does not completely match the lower price. Orders made with gift cards are slow to process (additional 3-4 days.)	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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