| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 38 | 139 | 25297 |
| Neutral (3) | 2 | 3 | 805 |
| Negative (1 or 2) | 0 | 2 | 1044 |
| Total Reviews | 40 | 144 | 27146 |
| Avg Rating | 4.70 |
4.67 |
4.62 |
| Address: | 23 Park Row New York, NY 10038 - US |
|---|---|
| Website: | http://www.jr.com |
| Business Hours: | 9:00am - 6:00pm |
| Sales Phone: | 1-800-806-1115 |
| Service Phone: | 1-800-426-6027 |
| Sales Email: | custserv@jr.com |
| Cust Service Email: | custserv@jr.com |
| Date Reviewed: 06/03/2008 | ||
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prathee from unknown Member Since: 05/12/2008 View Member's: Reviews |
very good |
Overall Rating |
| Date Reviewed: 06/03/2008 | ||
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steven.yj.chang from unknown Member Since: 05/25/2008 View Member's: Reviews |
I perfer a seperate window pops up when clicking on a product. |
Overall Rating |
| Date Reviewed: 06/03/2008 | ||
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rudy11209 from unknown Member Since: 02/24/2008 View Member's: Reviews |
Just wish you offered free shipping on orders of a certain amount |
Overall Rating |
| Date Reviewed: 06/03/2008 | ||
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willsimmons from unknown Member Since: 05/14/2008 View Member's: Reviews |
I will be returning to j&r for their preorder deals which i have found to be the best in the industry. |
Overall Rating |
| Date Reviewed: 06/03/2008 | ||
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jpmckeever from unknown Member Since: 05/25/2008 View Member's: Reviews |
I hope shipping works as well as the order process |
Overall Rating |
| Date Reviewed: 06/03/2008 | ||
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cassidy2010 from unknown Member Since: 05/21/2008 View Member's: Reviews |
J&R has good customer service, a great web site, and awesome prices. It's my new favorite place to get stuff! |
Overall Rating |
| Date Reviewed: 06/04/2008 | ||
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jbg2772 from unknown Member Since: 05/26/2008 View Member's: Reviews |
i registered on the j&r site approximately 1 year ago when purchasing our hdtv. when i tried to login for this order, the site did not recognize my email as ever having been registered. in addition, the 'ship to' screen did not remember the 'bill to' page information, and made me type in the same information multiple times. |
Overall Rating |
| Date Reviewed: 06/04/2008 | ||
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rmazziotta from unknown Member Since: 05/23/2008 View Member's: Reviews |
JR.com customer service is exceptional and one of the main reasons that I will continue to expand my shopping experiences with this merchant. I had a defect problem with a product I purchased and response to the issue was friendly, efficient, expedient and far above and beyond the customer service I have received from other merchants when purchasing the same product. |
Overall Rating |
| Date Reviewed: 06/04/2008 | ||
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jforjforbd from unknown Member Since: 05/10/2008 View Member's: Reviews |
It was pretty easy...I loved getting the e-mail in my mailbox that will be sent to him. I thought the packaging was too much for the little card. |
Overall Rating |
| Date Reviewed: 06/05/2008 | ||
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schmedd1 from unknown Member Since: 05/25/2008 View Member's: Reviews |
Great |
Overall Rating |
| Date Reviewed: 06/05/2008 | ||
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Arcalis0307 from unknown Member Since: 05/27/2008 View Member's: Reviews |
Very efficient system. Clear, precise, correct instructions at each step |
Overall Rating |
| Date Reviewed: 06/05/2008 | ||
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Tintintin from unknown Member Since: 05/27/2008 View Member's: Reviews |
As I paid for overnight shipping, I hope my camera will be shipped out from warehouse very fast |
Overall Rating |
| Date Reviewed: 06/05/2008 | ||
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jlpatter3739 from unknown Member Since: 05/27/2008 View Member's: Reviews |
I'm sure I will purchase from J&R again. |
Overall Rating |
| Date Reviewed: 06/05/2008 | ||
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parapluie411 from unknown Member Since: 05/27/2008 View Member's: Reviews |
I REALLY think there should be a USPS delivery or a no signature UPS delivery option. I had a very difficult time getting my package because UPS was the only courier option, and I was not home to sign for it. |
Overall Rating |
| Date Reviewed: 06/05/2008 | ||
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jpnuzzo from unknown Member Since: 10/25/2003 View Member's: Reviews |
I've purchased numerous items from jr.com and never had any problems. |
Overall Rating |
| Date Reviewed: 06/05/2008 | ||
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randa97 from unknown Member Since: 05/24/2008 View Member's: Reviews |
I have shopped here before and know that they stand by their products and they are the least expensive. Honest and Fair. |
Overall Rating |
| Date Reviewed: 06/05/2008 | ||
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kiran032 from unknown Member Since: 05/15/2008 View Member's: Reviews |
always the first site where i find most products, and usually priced very well. |
Overall Rating |
| Date Reviewed: 06/06/2008 | ||
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llitmag from unknown Member Since: 09/26/2006 View Member's: Reviews |
COULD NOT HAVE GONE MORE SMOOTHLY, THANK YOU. |
Overall Rating |
| Date Reviewed: 06/06/2008 | ||
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milan468 from unknown Member Since: 05/28/2008 View Member's: Reviews |
A good overall experience with a few comments: 1. The best price should be listed on the Web site. Had to place a call to the Customer Service to adjust the price. 2. I didn't like having to provide credit card info in addition to the gift card that had enough funds to cover the purchase. 3. Gift card charged for the original amount, before adjustment. Still waiting for the refund. Customer Service reps were pleasant to deal with. Package shipping and product quality as described, on time. |
Overall Rating |
| Date Reviewed: 06/06/2008 | ||
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mpshope from unknown Member Since: 05/28/2008 View Member's: Reviews |
JR provides excellent service, wide variety of inventory, and most importantly, highly competitive pricing. The prices are most influential when the decision comes to choosing JR for my high technology items. |
Overall Rating |
| Date Reviewed: 06/06/2008 | ||
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ruben from unknown Member Since: 05/28/2008 View Member's: Reviews |
ok |
Overall Rating |
| Date Reviewed: 06/06/2008 | ||
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lookal2008 from unknown Member Since: 05/27/2008 View Member's: Reviews |
nothing but positive |
Overall Rating |
| Date Reviewed: 06/06/2008 | ||
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ikarib from unknown Member Since: 05/28/2008 View Member's: Reviews |
satisfied |
Overall Rating |
| Date Reviewed: 06/06/2008 | ||
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dlrandall1 from unknown Member Since: 05/28/2008 View Member's: Reviews |
My experience was good. |
Overall Rating |
| Date Reviewed: 06/06/2008 | ||
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MomofThreeCarbonCopies from unknown Member Since: 05/28/2008 View Member's: Reviews |
Sell more Leapster Game Cartridges (like Mr. Pencil and Letterpiller). I'm glad that they already have an option to pre-order the Leapster 2 that comes out July 1, 2008. |
Overall Rating |
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