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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 6 6 161
Neutral (3) 0 1 17
Negative (1 or 2) 2 2 14
Total Reviews 8 9 192
Avg Rating 4 Star Review
4.25
4 Star Review
4.11
4.5 Star Review
4.32
Address: 1133 Broadway Suite 221
New York, 10010 - US
Website: http://JacobTime.com
Business Hours: 10:00 AM - 6:00 PM
Sales Phone: 877-JACOBTIME
Service Phone: 877-JACOBTIME
Sales Email: sales@jacobtime.com
Cust Service Email: sales@jacobtime.com

JacobTime.com

http://JacobTime.com

With PriceGrabber Since 09/07/2005


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Date Reviewed: 11/25/2009
brighteyes98 from unknown
Member Since:
11/09/2009

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Reviews
Check out was too long and caused problems with one of my credit cards. Even a call from the credit card company to confirm validity of purchase did not solve the problem. I finally had to use another card to get the order through. I order online regularly and have never experienced such a problem (which, according to my credit card company, was caused by Jabobtime order processing methods. Overall Rating
5 Star Review
 
Date Reviewed: 11/05/2009
mario.heggli from unknown
Member Since:
10/20/2009

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Reviews
happu so far Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
lrl from unknown
Member Since:
10/13/2009

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Reviews
Great prices. Prompt customer service as they replied to my emails quickly. Excellent delivery - took 4 business days to get it to the other side of the world. Highly recommended. Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
debarimichael from unknown
Member Since:
10/13/2009

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Reviews
Ihope the wache get safe to my home tank you Overall Rating
5 Star Review
 
Date Reviewed: 10/24/2009
mhstapp from unknown
Member Since:
10/08/2009

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Reviews
Watch was easy to find and JacobTime had the best price on the net Overall Rating
5 Star Review
 
Date Reviewed: 10/17/2009
linker2 from FL
Member Since:
10/05/2009

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Reviews
returned item-watch- the day I received it. Phoned. have emailed 3 times asking if item received and amex credit given. no response. Overall Rating
2 Star Review
 
Date Reviewed: 10/10/2009
tbg2222 from MD
Member Since:
12/13/2005

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Reviews
Very easy to order, lowest price. Best of all, the Swatch arrived less than two days after I placed the order. Superb service! Overall Rating
5 Star Review
 
Date Reviewed: 09/13/2009
Anversi from FL
Member Since:
09/13/2009

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Reviews
I bought a Citizen Eco-Drive Silhouette Ladies Watch $ 136.00. I received 18 days after, and I didn't like it. I call them, and a guy, I don't remeber his name told me to return it, and I told him about to exchange the watch. I returned the watch by UPS. And I sent an e-mail to TANYA, explaining that I had returned it. She didn't respond my first e-mail. So I decided to call, and of course was closed. So I sent another e-mail, asking for an answer, and also rewriting that I wanted an EXCHANGE. TANYA answered the e-mail, and she said that takes about 7 days the procedures. So... I was waiting againg for the exchange... and they gave me a refund of 128.00 dls. Why???????????? I dind't ask for refund, just exchange. and she didn't sent me an e-mail to tell me this. I was informed of that because amazon sent me an e-mail for the refund. I would never going to buy from jacobtime.com Overall Rating
2 Star Review
 
Date Reviewed: 06/16/2009
weinerj100 from MD
Member Since:
06/16/2009

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Reviews
My experience was not the best but not horrible: 6/8 - called to verify Tag watch was in stock - I was told it was so I placed my order on-line/ 6/8 - credit card was charged/ 6/9 - received a UPS tracking number/ 6/11 - when tracking number didn't have a result I called and was told the reason for the delay was because I requested links taken out (this was not true)/ 6/12 - when tracking number still didn't show active, I called and spoke to the manager who was very helpful - he told me there was an issue with their inventory system and that they really didn't have the item in stock, but that they would have it on 6/15 (Mon) and I would receive the watch the next day/ 6/16 - watch received and it is as advertised/ So, I had a less than stellar experience - the fact that they charged my credit card before shipping the item was the part that really bothered me. However, I did get a great price (about $50 less than other sites). Would I order from them again? Not sure... Overall Rating
3 Star Review
 
Date Reviewed: 05/16/2009
rufusdedog2002 from unknown
Member Since:
05/07/2009

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Reviews
Shipped fast and watch had by far the best price. Overall Rating
5 Star Review
 
Date Reviewed: 04/19/2009
metalicvelocity from unknown
Member Since:
04/08/2009

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Reviews
Awewsome transaction, though this was my first with the Jacobtime site; i know it won't be the last. Excellent prices and very professional service and communication. Shipping was also secure and reasonable, as well as fast. Great selections here too. I highly recommend to anyone looking for a nice timepiece. I score this a five star on everything. Site is user friendly and all of the above. Overall Rating
5 Star Review
 
Date Reviewed: 04/12/2009
jlhork from unknown
Member Since:
04/03/2009

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Reviews
Ordered a watch for my daughters birthday. Paid for 3 day delivery. Order was billed and generated thru Quantum but never shipped out, thus not birthday present. I spoke with live chat, they are reshipping a watch for Monday delivery, too late for birthday. Let see if it really ships out on time this time. Very disapppointed. Overall Rating
4 Star Review
 
Date Reviewed: 03/28/2009
featherstone from unknown
Member Since:
03/12/2009

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Reviews
Great company, great prices, great service Overall Rating
5 Star Review
 
Date Reviewed: 02/14/2009
brustr from unknown
Member Since:
02/05/2009

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Reviews
I had a problem with the product when delivered. The merchant was very responsive to my needs and worked with me until I was totally satisfied Overall Rating
5 Star Review
 
Date Reviewed: 02/01/2009
parismidnight from AZ
Member Since:
02/01/2009

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Reviews
Jacobtime.com has a very easy to follow website and had price that were reasonable for luxury watches. Meaning, 199 for many watches with a retail value at 499. I purchased the Citizen Eco-Drive Lucca BL7160-53E and am very excited to receive it. Jacobtime.com also offers free shipping and insurance, "safebond", through an external company. The website also told me that the item I wanted was in stock and offers to email me information regarding the processing and shipping of my watch. I will edit this and make comments on the shipping when I receive the watch. Overall Rating
4 Star Review
 
Date Reviewed: 01/20/2009
wizard3308 from unknown
Member Since:
12/23/2008

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Reviews
I was ordering a watch for my son, he is a new Navy Pilot so I wanted to get him the best watch I could. Not only was Jacob helpful but they went out of their way to help and deliver the watch before Christmas. I have the Best regards for Jacobs and MS. Tanya who really did go above and beyond the call of duty to make my Sons Christmas a special one. Thank you with all my heart! Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2009
sculbertson from unknown
Member Since:
12/16/2008

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Reviews
One of the items ordered was out of stock - I did not know that until after my order was accepted. However, the customer service folks (Tanya) were very helpful and I received all of the items in my order in the desired time frame. I would definitely shop here again. Overall Rating
4 Star Review
 
Date Reviewed: 12/17/2008
highpointelectric from unknown
Member Since:
12/01/2008

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Reviews
MERCHANT OFFERED FREE SHIPPPING BUT CHARGE SHIPPING AT CHECKOUT Overall Rating
3 Star Review
 
Date Reviewed: 12/12/2008
cgrweb from unknown
Member Since:
12/02/2008

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Reviews
Easy and straight forward ordering Overall Rating
4 Star Review
 
Date Reviewed: 12/12/2008
dbusekist from unknown
Member Since:
12/01/2008

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Reviews
So far so good. This is the best price on the watch I ordered that I could find. I ordered from Jacob Time in the large part because of the customer satisfaction rating. It took a couple of days to process the order but the delay was negligible. Overall Rating
5 Star Review
 
Date Reviewed: 12/10/2008
rbboat from unknown
Member Since:
10/25/2007

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Reviews
easy transaction Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2008
stumpfcr from unknown
Member Since:
11/30/2008

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Reviews
The order process was fairly straight-forward. Tried to order with google checkout, but their site was having issues with it. Credit Card checkout worked fine. Fast shipping, as well. Overall Rating
4 Star Review
 
Date Reviewed: 12/06/2008
ohioleo from unknown
Member Since:
11/20/2008

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Reviews
So far so good. I will hold my opinion until after I've received my watch. Overall Rating
4 Star Review
 
Date Reviewed: 11/08/2008
eroj from unknown
Member Since:
10/30/2008

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Reviews
Everything about the selection and ordering process was fantastic. Top selection, great prices, and easy to use site. Order arrived and it was exactly as I hoped. My Omega is a hard to find discontinued model, so I'm truly impressed that I was able to find it here. I'll be buying from JacobTime again. Overall Rating
5 Star Review
 
Date Reviewed: 11/01/2008
jerryisonline from unknown
Member Since:
10/23/2008

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Reviews
I will look to Jacobtime first when I purchase my next watch. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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