| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 4 | 5 | 3227 |
| Neutral (3) | 1 | 1 | 477 |
| Negative (1 or 2) | 0 | 1 | 663 |
| Total Reviews | 5 | 7 | 4367 |
| Avg Rating | 4.20 |
3.86 |
4.05 |
| Address: | P.O. Box 10001 Dallas, TX 75301 - US |
|---|---|
| Website: | http://jcpenney.click-url.com/CHI/go/prc ... |
| Business Hours: | n/a |
| Sales Phone: | n/a |
| Service Phone: | (800) 322-1189 |
| Sales Email: | n/a |
| Cust Service Email: | n/a |
| Date Reviewed: 09/09/2008 | ||
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brandy333 from NC Member Since: 08/24/2008 View Member's: Reviews |
It was very easy,thanks |
Overall Rating |
| Date Reviewed: 09/09/2008 | ||
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grandmafish from unknown Member Since: 08/24/2008 View Member's: Reviews |
I asked to have my merchandise delivered to the store, and yet I was still charged over $12.00 for shipping. Many stores (Circuit City and Wal-Mart, e.g.) do not charge for shipping if it is for in-store pickup. Their trucks have to go from the warehouse to the store anyway. |
Overall Rating |
| Date Reviewed: 09/08/2008 | ||
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maesz from OK Member Since: 08/27/2008 View Member's: Reviews |
OK, so far. |
Overall Rating |
| Date Reviewed: 09/08/2008 | ||
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gree2273 from unknown Member Since: 08/30/2008 View Member's: Reviews |
I absolutely had a marvelous time shopping on your website. It was very easy to navigate, there were so many rugs to choose from! The rug was delivered to my front door very quickly, and it is the most beautiful rug I have ever seen. Thank you ! |
Overall Rating |
| Date Reviewed: 09/08/2008 | ||
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mariavesp from unknown Member Since: 08/23/2008 View Member's: Reviews |
It was easy placing an order. |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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gailllc from unknown Member Since: 08/27/2008 View Member's: Reviews |
I really like being able to save my shopping bag!! I'm a "think about it" person, and this has made my shopping experience much nicer as I compiled my items over a 4 day period. The only reason I didn't check a 5 for "placing an order was easy" is that this was no easier than the typical order... but there was nothing hard, frustrating, or confusing at all. |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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maedean from unknown Member Since: 08/27/2008 View Member's: Reviews |
I wish they would add more clothing items for women on their wednesday sales day |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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genghis288 from unknown Member Since: 03/26/2003 View Member's: Reviews |
No complaints... I am happy with the experience. I will be buying from JCPenney again. |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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rjreid from unknown Member Since: 08/29/2008 View Member's: Reviews |
very easy to order from Canada |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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elenamj31 from unknown Member Since: 08/26/2008 View Member's: Reviews |
Appreciate the shipping specials that JC Penney offers especially when they include items from the outlet. Only received one of the curtain rods I ordered, and that box was smashed and torn. |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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jen_htc from unknown Member Since: 08/27/2008 View Member's: Reviews |
I had to call 3 times to get my order 'released'. Ridiculous. 2 customer service reps told me that the order was going to ship, and when I called back (after giving them 48) hours it had not been. |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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armour1234 from unknown Member Since: 08/23/2008 View Member's: Reviews |
online ordering process alittle confusing. |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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modelred67 from unknown Member Since: 08/22/2008 View Member's: Reviews |
I am an associate at the Walden Galleria store and there was no place in the checkout that asked that question. Do I not get my employee discount ordering through JCP.com? |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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SKelly26 from unknown Member Since: 08/22/2008 View Member's: Reviews |
My shopping experience was generally good. The details of the product I was buying wasn't very clear as to exactly what I'd be receiving, but I called a rep and question was answered immediately. I don't know when to expect my items. |
Overall Rating |
| Date Reviewed: 09/07/2008 | ||
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foxie1948 from CA Member Since: 08/22/2008 View Member's: Reviews |
it not easy on the net! it move when you don't want and not clear where to go, but beats the store where there is no help. and no sizes most of the time thanks suzanne spence |
Overall Rating |
| Date Reviewed: 09/06/2008 | ||
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Brenda123 from unknown Member Since: 08/24/2008 View Member's: Reviews |
The online purchase was totally frustrating. It did not make it clear what sizes and colors were available. It went to default error page often when trying to maneuver between pages, and I couldn't get back to the page I was viewing previously. It locked when going into "secure" pages (and my spam guard is on allowable setting). Because of this, my final order page even timed out because it wouldn't continue, although it did go through. I had to call the 1-800 number to confirm my order. My options for returning items was not stated anywhere I could see. I won't consider this option again. |
Overall Rating |
| Date Reviewed: 09/06/2008 | ||
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cindyjean from unknown Member Since: 08/26/2008 View Member's: Reviews |
good shopping experience |
Overall Rating |
| Date Reviewed: 09/06/2008 | ||
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rita4ever from unknown Member Since: 08/05/2008 View Member's: Reviews |
I will definetly shop here again. |
Overall Rating |
| Date Reviewed: 09/06/2008 | ||
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webkare from unknown Member Since: 08/21/2008 View Member's: Reviews |
I had an order over $49 which gave me free shipping but I also have a PROMO code for completing a survey (15% off) and it only let me use 1 PROMO CODE off per order. It is not fair that I could not use my survey PROMO CODE as well. I ordered enough to qualify for free shipping but would have liked to use the 15% as well. |
Overall Rating |
| Date Reviewed: 09/06/2008 | ||
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dhg112 from unknown Member Since: 08/21/2008 View Member's: Reviews |
so far so good, waiting to check out quality |
Overall Rating |
| Date Reviewed: 09/06/2008 | ||
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caracoler from VA Member Since: 02/04/2004 View Member's: Reviews |
JCP has one of the best sites for researching prices and items, and for shopping.. |
Overall Rating |
| Date Reviewed: 09/05/2008 | ||
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catcre8sart from unknown Member Since: 08/27/2008 View Member's: Reviews |
I made my order and when I clicked 'save 10.00 off your order' I didn't want to be a part of that marketing thing. So, I declined and the next page I was told that there was nothing in my shopping bag. I had to go to my email to find out that yes, I did order and had a confirmation. Would be real nice that from the 'decline' page, that I could be directed to a page that was thanking me for my order. |
Overall Rating |
| Date Reviewed: 09/05/2008 | ||
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ecrumley from unknown Member Since: 08/27/2008 View Member's: Reviews |
Great way to shop with a store that I enjoy doing business with. |
Overall Rating |
| Date Reviewed: 09/05/2008 | ||
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lmhelm from unknown Member Since: 08/26/2008 View Member's: Reviews |
I like the free shipping offer. JcPenny has good quality items. I was very happy that my item was packed well and was not damaged. |
Overall Rating |
| Date Reviewed: 09/05/2008 | ||
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palmt132 from unknown Member Since: 08/27/2008 View Member's: Reviews |
Retriveing the bag with the bag number was not a good expierence,every time i would type in the bag number it was always expired or incorrect. I found another way place my order,if that happens again i will not place another order. |
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