| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 5 | 6 | 3228 |
| Neutral (3) | 1 | 1 | 477 |
| Negative (1 or 2) | 0 | 1 | 663 |
| Total Reviews | 6 | 8 | 4368 |
| Avg Rating | 4.17 |
3.88 |
4.05 |
| Address: | P.O. Box 10001 Dallas, TX 75301 - US |
|---|---|
| Website: | http://jcpenney.click-url.com/CHI/go/prc ... |
| Business Hours: | n/a |
| Sales Phone: | n/a |
| Service Phone: | (800) 322-1189 |
| Sales Email: | n/a |
| Cust Service Email: | n/a |
| Date Reviewed: 09/05/2008 | ||
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SHC3021 from IA Member Since: 08/20/2008 View Member's: Reviews |
The selection of mens slacks for the tall to extra tall person is getting less each time. Just bracause I'm 6'7" dosen't mean I weigh 300 lbs or need an extra big waist size. |
Overall Rating |
| Date Reviewed: 09/05/2008 | ||
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CSargent2008 from unknown Member Since: 08/20/2008 View Member's: Reviews |
Shopping on line has made my life so much easier. Especially with the current gas prices. I also save a lot of time shopping on line as the closest JCPenney store is an hour away. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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zotty from unknown Member Since: 08/26/2008 View Member's: Reviews |
Easy ordering process but I would like a tracking number emailed to me so I know exactly when the item will be delivered. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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mgmsgirl from unknown Member Since: 08/03/2008 View Member's: Reviews |
Shopping on line was fast and easy, plus what I wanted was on sale and free shipping! Can't beat that! |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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staceymfrank from unknown Member Since: 08/26/2008 View Member's: Reviews |
I really enjoy shopping online. It is very convenient for me havings small children. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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naomi-cornett from unknown Member Since: 08/26/2008 View Member's: Reviews |
very good. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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hclccolwell from unknown Member Since: 08/26/2008 View Member's: Reviews |
Have note received shipment yet. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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tbuszek from unknown Member Since: 08/26/2008 View Member's: Reviews |
Keep offering "free shipping" it really helps out a lot in my budgeting. I love your outlet sales and clearance--the merchandise is great and I buy it often. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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swpatrizia from unknown Member Since: 08/26/2008 View Member's: Reviews |
let's see...This was my first experience shopping on line with JCP. I do all my shopping on the internet, and I will go to their site again when looking for something. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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gaw4 from unknown Member Since: 08/26/2008 View Member's: Reviews |
This website is wonderful. So easy to choose items. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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mt.allen from unknown Member Since: 08/26/2008 View Member's: Reviews |
easy transaction. Used coupon code |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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csda from unknown Member Since: 08/21/2008 View Member's: Reviews |
I was not pleased with the order process. #1. I sent 3 e-mails trying to explain that I could not open the info re:free shipping -- nothing reflexed to the info page. Each e-mail explained how to click on the "more information" which I told them didn't work. #2 when I had to call (finally) about this free shipping not being applied to my order, I was told that it didn't apply because I ordered from the outlet...something I would have known if I had been able to read the "free shipping info". I had spoken with someone before placing the order who gave me the code but the shipping was still applied so I cancelled the order and just re-ordered a few shirts. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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fware from unknown Member Since: 08/25/2008 View Member's: Reviews |
Shipping takes to long. Still waiting for delivery. Finally arrived on 8/29/08 |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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thomas from unknown Member Since: 08/26/2008 View Member's: Reviews |
On-line purchase was easy but was unable to sign-off web site after my purchase confirmation came up. I kept clicking on the "Security" box to view both "Secure", and "Nonsecure" items, but I kept getting "page not available" with both answers. I ended up just closing the web site without signing-off. Don't like doing that since I had just given you my credit card number and ID number. Problem may be on my end, don't know. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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rcartwright3 from unknown Member Since: 08/26/2008 View Member's: Reviews |
Your shipping charges are usually too expensive so I try to only order when free shipping is available. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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sue.smith from unknown Member Since: 08/26/2008 View Member's: Reviews |
I shop quite frequently online with JCP; very user friendly. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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chuckyzy from unknown Member Since: 08/26/2008 View Member's: Reviews |
Web site was extremely slow in response time. At times I waited 5 minutes or more for response to my click. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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cherylan_vin from unknown Member Since: 08/26/2008 View Member's: Reviews |
Hopefully the merchandise is as great as it looked on line. I've only received half of my order so far. Don't know when the rest is coming, was not given a date and would love to have the rest of it. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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bemis21 from unknown Member Since: 08/26/2008 View Member's: Reviews |
My e-mail stated I would receive free shipping on orders over $50.0 until September 5th. Nowhere did I see a place to enter the code word: LABORDAY to insure the free shipping. The order was entered charging me $11.75 for shipping 2 pairs of men's pants. I called customer service immediately after realizing the order had gone through without crediting me for the free shipping promotion. I hope the representative was able to correct the shipping charge. If not, I want to cancel the order. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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carol.lueth from unknown Member Since: 08/26/2008 View Member's: Reviews |
WHY enter email TWICE....very irritating Had these things in shopping bag on Sunday (only ended up ordering one) the prices doubled on two...therefore I did NOT order and the item I did order went from in stock to ZERO stock......your stock status lately is very low...you put an item on sale,send a catalog, then NO STOCK...................why bother....been waiting since I believe July for a diingroom/kitchen set ---same problem....in the catalog and then a three month wait !!!!!!! |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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sandiriley44 from unknown Member Since: 08/26/2008 View Member's: Reviews |
The discount promotional code for free shipping could not be activated. Upon calling your C/S, I was told there had been a problem so just try later to enter the code and then call C/S again. Once order has been placed, the code cannot be accessed so I had to cancel the order and start over. Not fun |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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wy450 from unknown Member Since: 08/26/2008 View Member's: Reviews |
So far I have not had any problems on online shopping a Penney's I have done it several times in the past year. Excelent service , and excelant shipping also. Thanks again |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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cromayne from unknown Member Since: 08/26/2008 View Member's: Reviews |
JC Penney's is a superior retailer! |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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Judy_Carpenter from unknown Member Since: 08/26/2008 View Member's: Reviews |
When I got to work this morning, I had an e-mail that as of today, shipping is free. Had I known, I would have waited a day and saved $14.50. It seems a promotion like that would start on Monday. Its frustrating to know I could have saved $14.50 by waiting one day. |
Overall Rating |
| Date Reviewed: 09/04/2008 | ||
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karinsue from unknown Member Since: 08/26/2008 View Member's: Reviews |
I've shopped JCPenny online for several years. It has always been a good experience. The hardest part is just logging on. But the security peace of mind is worth it. Overall, excellent! |
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