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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 5 6 3228
Neutral (3) 1 1 477
Negative (1 or 2) 0 1 663
Total Reviews 6 8 4368
Avg Rating 4 Star Review
4.17
4 Star Review
3.88
4 Star Review
4.05
Address: P.O. Box 10001
Dallas, TX 75301 - US
Website: http://jcpenney.click-url.com/CHI/go/prc ...
Business Hours: n/a
Sales Phone: n/a
Service Phone: (800) 322-1189
Sales Email: n/a
Cust Service Email: n/a

JCPenney

http://jcpenney.click-url.com/CHI/go/prc ...


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Date Reviewed: 08/08/2008
TammieRushton from unknown
Member Since:
07/30/2008

View Member's:
Reviews
It is hard to go back to previous page after making selection to add an item to shopping cart. Overall Rating
5 Star Review
 
Date Reviewed: 08/08/2008
mary.livingston from unknown
Member Since:
07/30/2008

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Reviews
I cancelled the drapes. Overall Rating
5 Star Review
 
Date Reviewed: 08/08/2008
CDavison from unknown
Member Since:
07/30/2008

View Member's:
Reviews
1. Additionally, I wanted to order sets of UNITS jacket-tank-pant-skirt. It was difficult to determine this because the item appeared on my shopping list in a different color than the item I ordered. Please ensure that either the correct color or none appears on in my shopping bag. 2. It would be easier to order exactly what I wish if I could manipulate the shopping bag to list items in the order I desire. For example, listings UNITS blue jacket-tank-skirt-pants in a row would ensure me that I had ordered a complete set. It was difficult to ensure this, particularly with inaccurate colored items appearing on my list. 3. Some of the UNITS colors are called purple dusk, purple eclipse, or desert sunset. Why have many colors of purple? This confuses the customer & forces them to ensure that they ordered matching purple items. Call colors bed, blue, or purple. Thanks for asking! Overall Rating
5 Star Review
 
Date Reviewed: 08/08/2008
carol.gauthier from unknown
Member Since:
07/30/2008

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Reviews
This was very easy to do. Overall Rating
5 Star Review
 
Date Reviewed: 08/08/2008
shoesme2 from unknown
Member Since:
07/30/2008

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Reviews
The ordering process went smoothly and the product has arrived. I am most pleased with this experience and the quality of the product. Overall Rating
5 Star Review
 
Date Reviewed: 08/08/2008
thewvmays from unknown
Member Since:
07/30/2008

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Reviews
Site is great---no complaints Overall Rating
5 Star Review
 
Date Reviewed: 08/08/2008
pivarnik1 from unknown
Member Since:
07/30/2008

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Reviews
I am so impressed with the ease in which shopping with JCPenney has been. I was even happier to find that I could apply and be approved online at once; plus a 10% reward! I think that I'm going to enjoy the convenience, quality, and outstanding customer service at JCP. My sister referred me. Her name is Debra Babirad. Thank you, Miss Linda Pivarnik Overall Rating
5 Star Review
 
Date Reviewed: 08/08/2008
Bonnie from unknown
Member Since:
07/30/2008

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Reviews
I like the format of the order system and the clarity. Overall Rating
5 Star Review
 
Date Reviewed: 08/08/2008
flash9662 from unknown
Member Since:
07/30/2008

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Reviews
all seems to work well every time we order from them Overall Rating
5 Star Review
 
Date Reviewed: 08/09/2008
palmer17 from unknown
Member Since:
07/31/2008

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Reviews
Everything I ordered was available for immediate shipment. I find that when shopping in store during these type specials often times I am unable to find the sizes needed because they are no longer available. I received my order within the standard shipping time. I am very pleased with everything I ordered. Thanks JCP for convenient online shopping. Overall Rating
5 Star Review
 
Date Reviewed: 08/09/2008
mburgha56 from unknown
Member Since:
07/31/2008

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Reviews
It is very easy to order on line at Penney's. Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2008
ETr5286655 from unknown
Member Since:
08/01/2008

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Reviews
na Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2008
royce5050 from unknown
Member Since:
08/01/2008

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Reviews
I love Penney's. I can generally always find what I am looking for and I always turn to them first. I especially appreciate the follow-up confirmation phone calls that I am the buyer when placing an on-line order. Thank you for your great merchandise and service. Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2008
cgevins17 from unknown
Member Since:
08/01/2008

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Reviews
one of the few places one can get Plus Petite Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2008
bonbon53 from unknown
Member Since:
08/01/2008

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Reviews
very good Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2008
JudySamuelson44 from IL
Member Since:
08/01/2008

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Reviews
Happy it was on sale. Overall Rating
5 Star Review
 
Date Reviewed: 08/10/2008
lpb536 from unknown
Member Since:
08/01/2008

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Reviews
A very positive experience. I really appreciate the fact that both items are being shipped for one rate as opposed to being charged separate rates for each item as is the policy of a lot of companies these days. One order, one rate no matter how many items are in the order. JCP has it right, and I will definitely be a return customer. Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
DenisDL from unknown
Member Since:
08/02/2008

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Reviews
I love JC Penney. I am sorry they are having a difficult time in the economic downturn. I shop there for clothing, housewares all of the time. This time I bought drapes and hardware. They are the best at hard-to-find window sizes. Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
larry.lent from unknown
Member Since:
08/02/2008

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Reviews
I WOULD LIKE TO USE TWO PROMOTIONS. I USED THE $10 PROMO BUT THEN I COULDN'T USE THE FREE SHIPPING. EVEN SHIPPING TO THE CLOSEST STORE COST ME A SHIPPING CHARGE. PENNY'S HAS AN EXECELENT PRODUCT OR I WOULDN'T HAVE ORDER IT BECAUSE OF THE SHIPPING CHARGE. Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
satterlee5 from NY
Member Since:
08/02/2008

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Reviews
I love not having to shop with 2 different age groups(1 teen and one toddler/girl) this way both of my girls can pick out there clothes, I can approve and we are done! Best of all they will be coming not too soon before school so that all they would ask is "Can I hear is can't I wear it just this once!" Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
spedteach26 from unknown
Member Since:
08/02/2008

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Reviews
I love this store! I have rarely had a shopping experience as good as the ones I've had at JCPenney online. Ordering is easy, they always send a confirmation, and the delivery time is incredibly fast! I am a regular customer. The only improvement I'd like to see is in regard to the use of discount or promo codes. I spend quite a bit at JCPenney each year, and would love to be able to use two codes on one order. For instance, a 10% discount, plus one for free or reduced shipping. This would be a nice 'gift' for regular, long time customers like myself. Thanks. Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
jeaned57 from unknown
Member Since:
08/02/2008

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Reviews
I will wait until I receive my order to respond Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
r102359 from unknown
Member Since:
07/30/2008

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Reviews
Thanks for making it so easy. Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
edroseh from unknown
Member Since:
08/02/2008

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Reviews
I am a Penney's Customer for many years. Absolutely love the quality of the Chris Madden line. Orders are processed very quickly. I will continue to look to Penny's FIRST when shopping on-line. Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2008
lloydbe from unknown
Member Since:
08/02/2008

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Reviews
I am very please with my shopping experience at JC Penney website. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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