| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 5 | 6 | 3228 |
| Neutral (3) | 1 | 1 | 477 |
| Negative (1 or 2) | 0 | 1 | 663 |
| Total Reviews | 6 | 8 | 4368 |
| Avg Rating | 4.17 |
3.88 |
4.05 |
| Address: | P.O. Box 10001 Dallas, TX 75301 - US |
|---|---|
| Website: | http://jcpenney.click-url.com/CHI/go/prc ... |
| Business Hours: | n/a |
| Sales Phone: | n/a |
| Service Phone: | (800) 322-1189 |
| Sales Email: | n/a |
| Cust Service Email: | n/a |
| Date Reviewed: 08/08/2008 | ||
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TammieRushton from unknown Member Since: 07/30/2008 View Member's: Reviews |
It is hard to go back to previous page after making selection to add an item to shopping cart. |
Overall Rating |
| Date Reviewed: 08/08/2008 | ||
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mary.livingston from unknown Member Since: 07/30/2008 View Member's: Reviews |
I cancelled the drapes. |
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| Date Reviewed: 08/08/2008 | ||
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CDavison from unknown Member Since: 07/30/2008 View Member's: Reviews |
1. Additionally, I wanted to order sets of UNITS jacket-tank-pant-skirt. It was difficult to determine this because the item appeared on my shopping list in a different color than the item I ordered. Please ensure that either the correct color or none appears on in my shopping bag. 2. It would be easier to order exactly what I wish if I could manipulate the shopping bag to list items in the order I desire. For example, listings UNITS blue jacket-tank-skirt-pants in a row would ensure me that I had ordered a complete set. It was difficult to ensure this, particularly with inaccurate colored items appearing on my list. 3. Some of the UNITS colors are called purple dusk, purple eclipse, or desert sunset. Why have many colors of purple? This confuses the customer & forces them to ensure that they ordered matching purple items. Call colors bed, blue, or purple. Thanks for asking! |
Overall Rating |
| Date Reviewed: 08/08/2008 | ||
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carol.gauthier from unknown Member Since: 07/30/2008 View Member's: Reviews |
This was very easy to do. |
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| Date Reviewed: 08/08/2008 | ||
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shoesme2 from unknown Member Since: 07/30/2008 View Member's: Reviews |
The ordering process went smoothly and the product has arrived. I am most pleased with this experience and the quality of the product. |
Overall Rating |
| Date Reviewed: 08/08/2008 | ||
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thewvmays from unknown Member Since: 07/30/2008 View Member's: Reviews |
Site is great---no complaints |
Overall Rating |
| Date Reviewed: 08/08/2008 | ||
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pivarnik1 from unknown Member Since: 07/30/2008 View Member's: Reviews |
I am so impressed with the ease in which shopping with JCPenney has been. I was even happier to find that I could apply and be approved online at once; plus a 10% reward! I think that I'm going to enjoy the convenience, quality, and outstanding customer service at JCP. My sister referred me. Her name is Debra Babirad. Thank you, Miss Linda Pivarnik |
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| Date Reviewed: 08/08/2008 | ||
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Bonnie from unknown Member Since: 07/30/2008 View Member's: Reviews |
I like the format of the order system and the clarity. |
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| Date Reviewed: 08/08/2008 | ||
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flash9662 from unknown Member Since: 07/30/2008 View Member's: Reviews |
all seems to work well every time we order from them |
Overall Rating |
| Date Reviewed: 08/09/2008 | ||
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palmer17 from unknown Member Since: 07/31/2008 View Member's: Reviews |
Everything I ordered was available for immediate shipment. I find that when shopping in store during these type specials often times I am unable to find the sizes needed because they are no longer available. I received my order within the standard shipping time. I am very pleased with everything I ordered. Thanks JCP for convenient online shopping. |
Overall Rating |
| Date Reviewed: 08/09/2008 | ||
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mburgha56 from unknown Member Since: 07/31/2008 View Member's: Reviews |
It is very easy to order on line at Penney's. |
Overall Rating |
| Date Reviewed: 08/10/2008 | ||
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ETr5286655 from unknown Member Since: 08/01/2008 View Member's: Reviews |
na |
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| Date Reviewed: 08/10/2008 | ||
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royce5050 from unknown Member Since: 08/01/2008 View Member's: Reviews |
I love Penney's. I can generally always find what I am looking for and I always turn to them first. I especially appreciate the follow-up confirmation phone calls that I am the buyer when placing an on-line order. Thank you for your great merchandise and service. |
Overall Rating |
| Date Reviewed: 08/10/2008 | ||
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cgevins17 from unknown Member Since: 08/01/2008 View Member's: Reviews |
one of the few places one can get Plus Petite |
Overall Rating |
| Date Reviewed: 08/10/2008 | ||
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bonbon53 from unknown Member Since: 08/01/2008 View Member's: Reviews |
very good |
Overall Rating |
| Date Reviewed: 08/10/2008 | ||
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JudySamuelson44 from IL Member Since: 08/01/2008 View Member's: Reviews |
Happy it was on sale. |
Overall Rating |
| Date Reviewed: 08/10/2008 | ||
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lpb536 from unknown Member Since: 08/01/2008 View Member's: Reviews |
A very positive experience. I really appreciate the fact that both items are being shipped for one rate as opposed to being charged separate rates for each item as is the policy of a lot of companies these days. One order, one rate no matter how many items are in the order. JCP has it right, and I will definitely be a return customer. |
Overall Rating |
| Date Reviewed: 08/11/2008 | ||
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DenisDL from unknown Member Since: 08/02/2008 View Member's: Reviews |
I love JC Penney. I am sorry they are having a difficult time in the economic downturn. I shop there for clothing, housewares all of the time. This time I bought drapes and hardware. They are the best at hard-to-find window sizes. |
Overall Rating |
| Date Reviewed: 08/11/2008 | ||
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larry.lent from unknown Member Since: 08/02/2008 View Member's: Reviews |
I WOULD LIKE TO USE TWO PROMOTIONS. I USED THE $10 PROMO BUT THEN I COULDN'T USE THE FREE SHIPPING. EVEN SHIPPING TO THE CLOSEST STORE COST ME A SHIPPING CHARGE. PENNY'S HAS AN EXECELENT PRODUCT OR I WOULDN'T HAVE ORDER IT BECAUSE OF THE SHIPPING CHARGE. |
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| Date Reviewed: 08/11/2008 | ||
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satterlee5 from NY Member Since: 08/02/2008 View Member's: Reviews |
I love not having to shop with 2 different age groups(1 teen and one toddler/girl) this way both of my girls can pick out there clothes, I can approve and we are done! Best of all they will be coming not too soon before school so that all they would ask is "Can I hear is can't I wear it just this once!" |
Overall Rating |
| Date Reviewed: 08/11/2008 | ||
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spedteach26 from unknown Member Since: 08/02/2008 View Member's: Reviews |
I love this store! I have rarely had a shopping experience as good as the ones I've had at JCPenney online. Ordering is easy, they always send a confirmation, and the delivery time is incredibly fast! I am a regular customer. The only improvement I'd like to see is in regard to the use of discount or promo codes. I spend quite a bit at JCPenney each year, and would love to be able to use two codes on one order. For instance, a 10% discount, plus one for free or reduced shipping. This would be a nice 'gift' for regular, long time customers like myself. Thanks. |
Overall Rating |
| Date Reviewed: 08/11/2008 | ||
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jeaned57 from unknown Member Since: 08/02/2008 View Member's: Reviews |
I will wait until I receive my order to respond |
Overall Rating |
| Date Reviewed: 08/11/2008 | ||
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r102359 from unknown Member Since: 07/30/2008 View Member's: Reviews |
Thanks for making it so easy. |
Overall Rating |
| Date Reviewed: 08/11/2008 | ||
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edroseh from unknown Member Since: 08/02/2008 View Member's: Reviews |
I am a Penney's Customer for many years. Absolutely love the quality of the Chris Madden line. Orders are processed very quickly. I will continue to look to Penny's FIRST when shopping on-line. |
Overall Rating |
| Date Reviewed: 08/11/2008 | ||
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lloydbe from unknown Member Since: 08/02/2008 View Member's: Reviews |
I am very please with my shopping experience at JC Penney website. |
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