Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 51 |
| Neutral (3) | 0 | 0 | 4 |
| Negative (1 or 2) | 0 | 0 | 19 |
| Total Reviews | 0 | 0 | 74 |
| Avg Rating | Not Rated |
Not Rated |
 3.76 |
| Address: | 158 Bowery New York, NY 10012 - US |
|---|---|
| Website: | http://www.lightingbygregory.com |
| Business Hours: | 9-6 |
| Sales Phone: | 1-800-807-1826 |
| Service Phone: | 1-800-807-1826 |
| Sales Email: | sales_inquiries@lightingbygregory.com |
| Cust Service Email: | cs_inquiries@lightingbygregory.com |
Lighting By Gregory
http://www.lightingbygregory.com
With PriceGrabber Since 06/22/2005
| Date Reviewed: 01/16/2011 | ||
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shanorama from AZ Member Since: 05/17/2004 View Member's: Reviews |
DO NOT USE SELLER I placed an order with this company that listed the item as INSTOCK. My card was charged and after 2 weeks, I called them about delivery. The girl on the phone said she'd call them and send me an email. Before I hung up, I had the email saying "Thank you for your inquiry. We spoke with the manufacturer today and were just informed that the manufacturer is experiencing inventory constraints. Because of this all orders are on hold for shipping. At this point we cannot quote a ship date. If you would like to cancel the order please let us know. We truly apologize for any inconvenience that this delay might have caused." Total form letter. So they knew they didn't have it in stock, never updated their website and charged my card anyway. I called back to cancel my order. She said "send us an email". I sent that email and said I was contacting my CC company. I got back "...If you proceed with a chargeback it will delay you receiving a refund." It's still listed as INSTOCK |
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| Date Reviewed: 11/23/2010 | ||
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jp.rook from unknown Member Since: 11/07/2010 View Member's: Reviews |
What is the quality of the goods??? |
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| Date Reviewed: 10/01/2010 | ||
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terry from unknown Member Since: 10/01/2010 View Member's: Reviews |
Thanks |
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| Date Reviewed: 09/16/2010 | ||
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DebS345 from unknown Member Since: 09/16/2010 View Member's: Reviews |
please respond with the confirmation of this order! |
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| Date Reviewed: 09/03/2010 | ||
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hazel1p42 from unknown Member Since: 09/03/2010 View Member's: Reviews |
very good |
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| Date Reviewed: 08/10/2010 | ||
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l.porter27 from unknown Member Since: 08/10/2010 View Member's: Reviews |
I was so happy to find that lamp. I've seen it before and my vendor said it was discontinued, so I went looking on the internet and here it is...Thank you!!!..I really appreciate your website |
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| Date Reviewed: 07/06/2010 | ||
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waltercarter from unknown Member Since: 06/27/2010 View Member's: Reviews |
If the item is in stock and packed well and ships fast. It will be another of the reasons I love shopping on the internet- Disappointment... They did not have the discontinued item in stock when they listed it on sale. Getting my account credited with the refund took way too much work and too much time. |
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| Date Reviewed: 05/19/2010 | ||
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dr.bodak from unknown Member Since: 05/03/2010 View Member's: Reviews |
Would never buy anyplace else. By way of contrast, I ordered a chandelier from another internet company. They charged my card immediately...two months later, no chandelier. I am still waiting for my refund! Will only shop LightingbyGregory.com in the future! |
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| Date Reviewed: 05/10/2010 | ||
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decor8skip from unknown Member Since: 04/29/2010 View Member's: Reviews |
I am a decorator...I loved this site and definitely use it again. I have however ordered two seperate lights...the second shipment has yet to notify me when arrival time will be. I was delighted with the first.! |
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| Date Reviewed: 04/08/2010 | ||
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mworth8 from unknown Member Since: 03/23/2010 View Member's: Reviews |
After receiving two items that were considerably different than what I anticipated based on the picture and descriptions on the site, I considered returning them. But have you checked out the return policy? A 25% restocking fee?!! Plus, it's a complete hassle to jump through their return "hoops." I felt stuck with no recourse. |
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| Date Reviewed: 04/05/2010 | ||
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brenduhon1 from unknown Member Since: 04/05/2010 View Member's: Reviews |
It depends on how quickly I receive the merchandise. I need the merchandise quickly and there was no option to pay for expedited shipping. |
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| Date Reviewed: 03/30/2010 | ||
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fsdavismd from unknown Member Since: 03/14/2010 View Member's: Reviews |
site easy to use. prices seem fair by comparison. hope items arrive when promised. |
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| Date Reviewed: 03/01/2010 | ||
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PeteLundy from NY Member Since: 03/01/2010 View Member's: Reviews |
Tried to use the LBG coupon for 20% but the fella told me that it didnt work. My fault, shoulda read the coupon it says its only on select brands. But he was nice enough to offer me a 15% discount for my trouble. Fan was here within the week and I couldnt be happier. i plan to come back for my bathroom lighting this summer. |
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| Date Reviewed: 03/01/2010 | ||
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JackRabbit3001 from NY Member Since: 02/16/2010 View Member's: Reviews |
Easy shopping experience. very happy with the product as it is in the home. price beat everyone elses. friendly people. have nothing bad to say. |
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| Date Reviewed: 02/16/2010 | ||
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TomasKB from NY Member Since: 02/16/2010 View Member's: Reviews |
Salesman was very helpful. All the other websites i called were discontinued on the product i want, he explained to me that they all get from the same place so no website would have my product. unlike the other stores though, he spent 20 minutes guiding me through the site till i found a light i might even love more, for less. wouldnt go anywhere else for lighting. think they sell fans too. |
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| Date Reviewed: 02/16/2010 | ||
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TimBigs from NY Member Since: 02/16/2010 View Member's: Reviews |
beat their competitors prices. by alot. website said we'd have it in 1-2 weeks and we had it the same week. great experience. were both very happy with gregory lighting |
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| Date Reviewed: 12/02/2009 | ||
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JohnEfromNP from NY Member Since: 10/13/2009 View Member's: Reviews |
best price i could find and it showed up the same week. real great customer reps too. highly recommend. i use them often. |
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| Date Reviewed: 11/08/2009 | ||
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chaisseur from unknown Member Since: 10/23/2009 View Member's: Reviews |
I repeat: make shipping charges FAIR |
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| Date Reviewed: 10/28/2009 | ||
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jftvette from unknown Member Since: 10/19/2009 View Member's: Reviews |
Cannot even get a reply to questions regarding pricing discrepancies. |
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| Date Reviewed: 10/16/2009 | ||
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mooremassey from unknown Member Since: 10/07/2009 View Member's: Reviews |
LBG has been great as far as customer service, however....the products we ordered had been packed incorrectly and parts were wrong. Also, the remote and the flush mount kits arrived later than the fans. The receivers for the remotes were not in the box. We had to call Monte Carlo as well as LBG for two different problems with the order. All in all, it was frustrating. We realize this is Monte Carlo's issue, but perhaps LBG should insist that someone double check their orders. When you are in the middle of a remodel, you really don't want to have ceiling fans be the reason you cannot finish all the electrical work. We are still waiting on the 3rd fan we ordered...we're nervous. |
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| Date Reviewed: 10/13/2009 | ||
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JohnEfromNP from NY Member Since: 10/13/2009 View Member's: Reviews |
I order lighting with regularity for my business and I only use LBG. Their prices are spectacular, their customer service people are always quick and friendly. I couldnt give a higher reveiw if i tried. They are the best of the best, and ive used em all. |
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| Date Reviewed: 10/13/2009 | ||
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Janec1956 from unknown Member Since: 12/19/2008 View Member's: Reviews |
Merchant did not give expected date of arrival for merchandise. |
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| Date Reviewed: 10/09/2009 | ||
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dduwe from unknown Member Since: 09/23/2009 View Member's: Reviews |
Nothing special, nothing not to like either. |
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| Date Reviewed: 10/06/2009 | ||
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ShopGirlWI from WI Member Since: 10/06/2009 View Member's: Reviews |
My shopping experience in Lighting By Gregory online store turned out to be a neverending nightmare. The items I ordered online arrived broken (both pieces). And now it is taking the company over THREE weeks to issue me a return label, so that I can mail the two lights back. It looks like it may take them three more weeks (at the least) to issue me a refund. The customer services is horrible, and that's to put it kindly. It's impossible to get a hold of them. When you finally reach someone, they appear to be very uninterested in what you have to tell them as well as uncaring about solving your problem. You are better off talking to the wall. Needless to say, I will never return to this store. If you have extra nerve cells to spare or wish to experience unforgettably disgusting treatment, place an order with them now! But if you are like me and want to have a head-ache free and, possibly, pleasant shopping experience, shop elsewhere! |
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| Date Reviewed: 09/26/2009 | ||
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amychri from unknown Member Since: 09/10/2009 View Member's: Reviews |
The order was delivered more promptly than expected. One item had to be returned and they were very prompt in responding to my inquiry. |
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