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Date Reviewed: 11/22/2009
designgal from CA Member Since: 11/22/2009 View Member's: Reviews	Lighting Catalog is the worst possible lighting site to make a purchase from. They sent me the wrong item completely. I alerted their "Customer Service" within 36 hours. Even the box indicates it's not the item I ordered. LightingCatalog refuses to pick it up, saying that it's not in keeping with their return policy and that I have to arrange and pay to send it back. Ridiculously, their "Customer Service" dept. says that they're sorry the lamp "is not to my liking" and I am responsible for the shipping cost and restocking fee. The fact that they sent me entirely the wrong item seems lost on them, as though the Lighting Catalog customer service dept. is an offshoot of the Politburo, except way less competent. I am stuck shipping it back to them at my expense and paying a 20% "restocking fee" for a lamp I didn't even order. I purchase a lot of merchandise for our company online and can say this is the least professional online site I've experienced. Save yourself the headaches and av	Overall Rating

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