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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 78 93 1486
Neutral (3) 3 4 141
Negative (1 or 2) 0 0 233
Total Reviews 81 97 1860
Avg Rating 4.5 Star Review
4.57
4.5 Star Review
4.57
4 Star Review
4.10
Address: 2555 W.190th St.
Torrance, CA 90504 - US
Website: http://www.macmall.com
Business Hours: Weekdays: 8-9PM EST (5AM-6PM PST), Weekends: 9-6PM EST (6AM-3PM PST)
Sales Phone: 800-622-6255
Service Phone: 800-328-2790
Sales Email: macmallsales@macmall.com
Cust Service Email: customerservice@macmall.com

MacMall

http://www.macmall.com

With PriceGrabber Since 05/04/1999


Sort Reviews by: Date Rating
Date Reviewed: 11/23/2009
whatimagination from unknown
Member Since:
11/07/2009

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Reviews
I've done business with MacMall almost exclusively for all my computer purchases for nearly ten years. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2009
jarmstrong047 from unknown
Member Since:
11/06/2009

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Reviews
Nice Price. Overall Rating
4 Star Review
 
Date Reviewed: 11/21/2009
jdy23 from unknown
Member Since:
11/12/2009

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Reviews
first time buying. so far so good. Overall Rating
4 Star Review
 
Date Reviewed: 11/21/2009
jess from unknown
Member Since:
11/05/2009

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Reviews
THE PURCHASE PROCESS WAS EASIER THAN MOST ON LINE MERCHANTS. IN PARTICULAR I WAS IMPRESSED WITH THE SECURE ENVIRONMENT YOUR SITE DISPLAYED. SIMPLE EASY TO ACCESS AND OUTSTANDING VALUES! Overall Rating
5 Star Review
 
Date Reviewed: 11/20/2009
jlancz from unknown
Member Since:
11/04/2009

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Reviews
orders to MacMall by phone are much easier & faster both to complete and to understand than by their website. The company has done well by me in the past & I trust them (as much as I trust any commercial enterprise) so I continue to use them Overall Rating
3 Star Review
 
Date Reviewed: 11/18/2009
2douche from PA
Member Since:
02/08/2006

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Reviews
Great price, with the best thing being the $10 overnight shipping. Overall Rating
5 Star Review
 
Date Reviewed: 11/18/2009
marilouelam from unknown
Member Since:
11/02/2009

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Reviews
i havent recieved the ITouch, coz i just ordered it now,but i cant wait to recieve it and give it to my niece for her bday!!! this website is awesome!! thank you!!! Overall Rating
5 Star Review
 
Date Reviewed: 11/17/2009
tysh2 from unknown
Member Since:
11/01/2009

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Reviews
This is my CURRENT opinion based on my FIRST experience with MacMall. Overall everything is very good! But there's one minus - i thought that taxes have been already included in the price, but it turns out that they haven't. Cannot get the idea of NOT writing a FULL price of any article of trade at once. Thanks for providing this service! Overall Rating
4 Star Review
 
Date Reviewed: 11/14/2009
grafsiartist from unknown
Member Since:
02/12/2006

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Reviews
Very good rates and promotions! Keep em coming! Overall Rating
5 Star Review
 
Date Reviewed: 11/14/2009
jbrown1157 from unknown
Member Since:
10/29/2009

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Reviews
some of the rebate info was a little confusing Overall Rating
4 Star Review
 
Date Reviewed: 11/10/2009
mark.evans from unknown
Member Since:
11/26/2007

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Reviews
Back ordered item caused me to cancel the order. I was disappointed that the web site did not maintain a better status on the availability of such a high demand item (OSX 10.5 Overall Rating
3 Star Review
 
Date Reviewed: 11/06/2009
camguy from unknown
Member Since:
10/21/2009

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Reviews
Had a little problem getting pages to load with netscape and firefox...safari seemed better. Overall Rating
5 Star Review
 
Date Reviewed: 11/04/2009
danielle396 from unknown
Member Since:
10/19/2009

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Reviews
great company first time buyer hope company is legit cause cant find these low prices anywhere else. Thanks Macmall. Overall Rating
5 Star Review
 
Date Reviewed: 11/04/2009
himabucktooth from unknown
Member Since:
10/19/2009

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Reviews
my girlfriend recommended me to you guys because she just got an itouch from you and loved your service, i do too and ill be sure to tell my friends! thanks so much!! Overall Rating
5 Star Review
 
Date Reviewed: 11/03/2009
Dsimpson from unknown
Member Since:
10/18/2009

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Reviews
Looks good. But it would be better if the EST shipping data was on the web page so I didn't have to call. I only knew this info because I called previously.
Retailer Response (11/04/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. We have forwarded your comment to Our Management. Also, we have received your rebate yesterday. It will be processed. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
5 Star Review
 
Date Reviewed: 11/02/2009
jeansimonitsch from unknown
Member Since:
10/17/2009

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Reviews
I've ordered other items from MacMall and always been pleased with service.
Retailer Response (11/04/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
5 Star Review
 
Date Reviewed: 11/02/2009
teddysmile from unknown
Member Since:
10/17/2009

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Reviews
The double security of a $1.00 charge was a little annoying. Don't I pay the credit companies enough. But I don't think this is your doing------I could be wrong.
Retailer Response (11/04/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions Our goal is to provide customers like you with the best online shopping experience possible.Actually, the $1 will drop off automatically. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
4 Star Review
 
Date Reviewed: 11/01/2009
marygerken from unknown
Member Since:
10/16/2009

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Reviews
Very easy to find product, easy to understand ordering process, and easy to purchase.
Retailer Response (11/04/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
5 Star Review
 
Date Reviewed: 10/31/2009
bfinkelstein from unknown
Member Since:
10/15/2009

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Reviews
Outstanding vendor. Always buy from them.
Retailer Response (11/01/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
5 Star Review
 
Date Reviewed: 10/31/2009
vbabner from unknown
Member Since:
10/15/2009

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Reviews
I found ordering the additional rebate process confusing as to when to add to cart and then when I ordered the ipod I noticed the rebate item I wanted wasn't listed, so i ordered another case and finally at the end the case came up I wanted as out of stock
Retailer Response (11/01/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. We have received your rebate for the case and it is still in process.If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
4 Star Review
 
Date Reviewed: 10/30/2009
barbburd from SC
Member Since:
04/24/2009

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Reviews
Easy to navigate webpage; price seems good
Retailer Response (10/31/2009): Thank you for your feedback. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
4 Star Review
 
Date Reviewed: 10/29/2009
jderekw from unknown
Member Since:
10/20/2009

View Member's:
Reviews
I was originally not notified that my order would take longer if i made upgrades to the base configuration. Being an individual who likes instant gratification i called to check on the hold up and it was due to the upgrades i would have been nice to know this information before placing the order. A feature to talk to sells people via live chat would be helpful
Retailer Response (10/31/2009): Thank you for your feedback. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. I do apologize if you weren\'t informed. we have forwarded your suggestion to Our Management.If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
4 Star Review
 
Date Reviewed: 10/27/2009
sellen123 from unknown
Member Since:
10/11/2009

View Member's:
Reviews
The only thing I was dissappointed in was I came on to the site to purchase a single license of Microsoft Office Student and you only offer a 3 user license.
Retailer Response (10/28/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. For the MS office student, there is no single user. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2009
kbwings from unknown
Member Since:
10/10/2009

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Reviews
I always love to shop Sony online
Retailer Response (10/28/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2009
dinamita1 from unknown
Member Since:
10/10/2009

View Member's:
Reviews
the merchant made it easy for me to order and get credit.
Retailer Response (10/28/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business.
Overall Rating
4 Star Review
 
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