| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 78 | 93 | 1486 |
| Neutral (3) | 3 | 4 | 141 |
| Negative (1 or 2) | 0 | 0 | 233 |
| Total Reviews | 81 | 97 | 1860 |
| Avg Rating | 4.57 |
4.57 |
4.10 |
| Address: | 2555 W.190th St. Torrance, CA 90504 - US |
|---|---|
| Website: | http://www.macmall.com |
| Business Hours: | Weekdays: 8-9PM EST (5AM-6PM PST), Weekends: 9-6PM EST (6AM-3PM PST) |
| Sales Phone: | 800-622-6255 |
| Service Phone: | 800-328-2790 |
| Sales Email: | macmallsales@macmall.com |
| Cust Service Email: | customerservice@macmall.com |
| Date Reviewed: 11/23/2009 | ||
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whatimagination from unknown Member Since: 11/07/2009 View Member's: Reviews |
I've done business with MacMall almost exclusively for all my computer purchases for nearly ten years. |
Overall Rating |
| Date Reviewed: 11/22/2009 | ||
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jarmstrong047 from unknown Member Since: 11/06/2009 View Member's: Reviews |
Nice Price. |
Overall Rating |
| Date Reviewed: 11/21/2009 | ||
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jdy23 from unknown Member Since: 11/12/2009 View Member's: Reviews |
first time buying. so far so good. |
Overall Rating |
| Date Reviewed: 11/21/2009 | ||
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jess from unknown Member Since: 11/05/2009 View Member's: Reviews |
THE PURCHASE PROCESS WAS EASIER THAN MOST ON LINE MERCHANTS. IN PARTICULAR I WAS IMPRESSED WITH THE SECURE ENVIRONMENT YOUR SITE DISPLAYED. SIMPLE EASY TO ACCESS AND OUTSTANDING VALUES! |
Overall Rating |
| Date Reviewed: 11/20/2009 | ||
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jlancz from unknown Member Since: 11/04/2009 View Member's: Reviews |
orders to MacMall by phone are much easier & faster both to complete and to understand than by their website. The company has done well by me in the past & I trust them (as much as I trust any commercial enterprise) so I continue to use them |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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2douche from PA Member Since: 02/08/2006 View Member's: Reviews |
Great price, with the best thing being the $10 overnight shipping. |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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marilouelam from unknown Member Since: 11/02/2009 View Member's: Reviews |
i havent recieved the ITouch, coz i just ordered it now,but i cant wait to recieve it and give it to my niece for her bday!!! this website is awesome!! thank you!!! |
Overall Rating |
| Date Reviewed: 11/17/2009 | ||
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tysh2 from unknown Member Since: 11/01/2009 View Member's: Reviews |
This is my CURRENT opinion based on my FIRST experience with MacMall. Overall everything is very good! But there's one minus - i thought that taxes have been already included in the price, but it turns out that they haven't. Cannot get the idea of NOT writing a FULL price of any article of trade at once. Thanks for providing this service! |
Overall Rating |
| Date Reviewed: 11/14/2009 | ||
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grafsiartist from unknown Member Since: 02/12/2006 View Member's: Reviews |
Very good rates and promotions! Keep em coming! |
Overall Rating |
| Date Reviewed: 11/14/2009 | ||
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jbrown1157 from unknown Member Since: 10/29/2009 View Member's: Reviews |
some of the rebate info was a little confusing |
Overall Rating |
| Date Reviewed: 11/10/2009 | ||
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mark.evans from unknown Member Since: 11/26/2007 View Member's: Reviews |
Back ordered item caused me to cancel the order. I was disappointed that the web site did not maintain a better status on the availability of such a high demand item (OSX 10.5 |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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camguy from unknown Member Since: 10/21/2009 View Member's: Reviews |
Had a little problem getting pages to load with netscape and firefox...safari seemed better. |
Overall Rating |
| Date Reviewed: 11/04/2009 | ||
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danielle396 from unknown Member Since: 10/19/2009 View Member's: Reviews |
great company first time buyer hope company is legit cause cant find these low prices anywhere else. Thanks Macmall. |
Overall Rating |
| Date Reviewed: 11/04/2009 | ||
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himabucktooth from unknown Member Since: 10/19/2009 View Member's: Reviews |
my girlfriend recommended me to you guys because she just got an itouch from you and loved your service, i do too and ill be sure to tell my friends! thanks so much!! |
Overall Rating |
| Date Reviewed: 11/03/2009 | ||
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Dsimpson from unknown Member Since: 10/18/2009 View Member's: Reviews |
Looks good. But it would be better if the EST shipping data was on the web page so I didn't have to call. I only knew this info because I called previously. Retailer Response (11/04/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. We have forwarded your comment to Our Management. Also, we have received your rebate yesterday. It will be processed. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 11/02/2009 | ||
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jeansimonitsch from unknown Member Since: 10/17/2009 View Member's: Reviews |
I've ordered other items from MacMall and always been pleased with service. Retailer Response (11/04/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 11/02/2009 | ||
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teddysmile from unknown Member Since: 10/17/2009 View Member's: Reviews |
The double security of a $1.00 charge was a little annoying. Don't I pay the credit companies enough. But I don't think this is your doing------I could be wrong. Retailer Response (11/04/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions Our goal is to provide customers like you with the best online shopping experience possible.Actually, the $1 will drop off automatically. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 11/01/2009 | ||
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marygerken from unknown Member Since: 10/16/2009 View Member's: Reviews |
Very easy to find product, easy to understand ordering process, and easy to purchase. Retailer Response (11/04/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 10/31/2009 | ||
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bfinkelstein from unknown Member Since: 10/15/2009 View Member's: Reviews |
Outstanding vendor. Always buy from them. Retailer Response (11/01/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 10/31/2009 | ||
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vbabner from unknown Member Since: 10/15/2009 View Member's: Reviews |
I found ordering the additional rebate process confusing as to when to add to cart and then when I ordered the ipod I noticed the rebate item I wanted wasn't listed, so i ordered another case and finally at the end the case came up I wanted as out of stock Retailer Response (11/01/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. We have received your rebate for the case and it is still in process.If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 10/30/2009 | ||
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barbburd from SC Member Since: 04/24/2009 View Member's: Reviews |
Easy to navigate webpage; price seems good Retailer Response (10/31/2009): Thank you for your feedback. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 10/29/2009 | ||
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jderekw from unknown Member Since: 10/20/2009 View Member's: Reviews |
I was originally not notified that my order would take longer if i made upgrades to the base configuration. Being an individual who likes instant gratification i called to check on the hold up and it was due to the upgrades i would have been nice to know this information before placing the order.
A feature to talk to sells people via live chat would be helpful Retailer Response (10/31/2009): Thank you for your feedback. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. I do apologize if you weren\'t informed. we have forwarded your suggestion to Our Management.If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 10/27/2009 | ||
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sellen123 from unknown Member Since: 10/11/2009 View Member's: Reviews |
The only thing I was dissappointed in was I came on to the site to purchase a single license of Microsoft Office Student and you only offer a 3 user license. Retailer Response (10/28/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. Our goal is to provide customers like you with the best online shopping experience possible. For the MS office student, there is no single user. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 10/26/2009 | ||
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kbwings from unknown Member Since: 10/10/2009 View Member's: Reviews |
I always love to shop Sony online Retailer Response (10/28/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 10/26/2009 | ||
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dinamita1 from unknown Member Since: 10/10/2009 View Member's: Reviews |
the merchant made it easy for me to order and get credit. Retailer Response (10/28/2009): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We\'re happy to know you\'ve had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
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